Kind and helpful store associates -- they helped me find the perfect size and shared great tips on…read morebreaking in the shoes. Really appreciated their patience and knowledge!

I have been to this location on several occasions. The staff…read morehas always been knowledgeable. When there is a sale, the prices are less, but no one who buys docs expects them to be cheap. Regardless, the value has never been location dependent. If you are looking see docs in person, try them on and buy them, you can accomplish that here.

I had a pretty good experience especially coming from the JD Sports store down the block. We were…read moregreeted warmly at the door and taken care of by one of the associates almost immediately. We wanted to purchase the Nike Slides for my nephew and thankfully they had it in stock. The associate was also helpful in ensuring that my nephew had the appropriate size by bringing out two sizes to try them on. She was also friendly in making conversation with my nephew about his bball experience, etc. They did have a few sneakers that were on sale which was nice but unfortunately, the Nike slides that we purchased were full price. Nonetheless, I had a good experience here and I'd recommend visiting the store if you're in the area and looking for footwear!

Ran into this place while checking out the shops on 125th...I wish that the store on the West Coast…read morewas as big as this place... The house of hoops within a mall kind sucks. This place had all the J's and international items as well affiliated with NBA. Staff is friendly and funny. Caught one dancing to the music.

Excellent sneakers with unmatched comfort and style backed by a friendly knowledgeable staff that…read moremade the buying experience even better.

Saw Pokémon cards in the window and wanted to buy some since they're sold out everywhere but the…read moreprices of the cards are insane, I don't recommend coming here if you want to buy any Pokémon cards

Vaulted Laces is an absolutely beautiful and cool boutique. I love the artwork inside and outside…read morepainted by the same artist. The merchandise is cared for in plastic bags and the shoe samples wrapped in shrink wrap for protection. That's a great idea. I was so excited and took a lot of photos. I buzzed to get inside. You need to buzz to get out also. Once I entered I realized it's a small store with sneakers in a display case and along one wall. The nice man behind the desk said he was helping his son briefly. His son is the owner. I did tell him the brand I wear and I looked at one pair. As fast as I wear out shoes the prices are way out of my range. I didn't see a style that looked comfortable for the amount of walking I do. I'm still recommending you visit. I will return when the owner is there. Maybe he can order something for me that will meet my needs and price range. I want to welcome him to the neighborhood and wish him success in his business venture.

All the new fashionable kicks for most sizesread more

I stopped in this store and was greeted by a handsome light skinned male before I even approached…read morethe door. That's when I knew I was going to have a great customer experience. I needed a pair of sneakers that would support my sensitive feet. Next up... an employee named youssouff. This gentleman is black and the best customer service I have ever received in my life. He asked for my name, shook my hand, was patient with me. He let me browse around the entire store. He even called me a queen. As far as I'm concerned youssouff should be working on Wall Street. May my lord and saviour Jesus Christ bless this establishment

Went to this store yesterday with my son to buy shoes for his prom and got the best service! The…read moresales lady who helped us was so nice and knew how to help customers. She suggested styles for the outfit we had, brought out all the styles he asked for, gave advice and let me son try the last two shoes he liked with his outfit so he could make the best choice. He left happy and so was I.

Outstanding customer service--not to mention prices and selections for men's shoes that beat out…read moreall the other nearby retailers (including Target and Marshall's). I'll definitely be back!

Worst possible shoe store ever. I just got out of a full-on verbal argument with their three…read moreemployees (one of whom was the store manager) and none of them made a pretense of having any type of customer service whatsoever. I was suckered into buying a pair of Nine West shoes less than a week ago for New Year's. The shoe on display clearly had a '$129 only' red sticker which my sales clerk took out before going into the room to get the shoe box. I was in a hurry and didn't have time to scrutinize the receipt after she said she has already applied the discount. I also later found out that the exact same pair is on sale for $104 on ninewest.com. Fast forward to today when I tried to get a $20 refund. The first employee I talked to came on really strong in her "But you used these shoes" surly remark that was meant to intimidate me. I wasn't and got to the point where the only way to deal with them was to yell to be heard out. They refused to listen and just insisted I was making the discount up. I like supporting smaller businesses but these people are the worst. Never buy anything from them, they don't deserve your money and claim to have a 30-day warranty on their shoes but attack you when you try to sort something out with them.

the best shoe store ever. the employees were super helpful and extremely polite. the store carries…read moreall the major brands. i found everything I was looking for.

Its a barbershop now and the people, the environment, and the vibes is great. I like coming here my…read morebarber Alex be having me looking spiffy .

The best place to find retro Sneakers and upcoming styles , open till very late. Great customer…read moreservice. great prices. I really recommend this place. Definitely the best sneaker spot in Washington heights!!! For sure to have what you looking for. If they don't got it! They'll make it happen. You're just a phone call away. Love these guys!!!