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    Digestive Disease Care

    3.3 (6 reviews)
    Closed Closed
    Updated 2 months ago

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    3 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    i had an excellent visit with the office. it was prompt, professional. the staff and my doctor provided excellent care and instructions.

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    4 years ago

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    7 years ago

    Stil have not received results 5 days after after being guarenteed I would have the results same day or the day following that ...

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    ProHEALTH Lake Success Gastroenterology - Exterior

    ProHEALTH Lake Success Gastroenterology

    1.0(3 reviews)
    0.4 mi

    Our Gastro doctor Besty Pathickal left ProHealth to go to NY Langone and for the past 8 months…read morewe've been requesting ProHealth medical records to sent both my wife's and my medical records to NY Langone. Dr. Pathickal also sent our release forms that we completed to ProHealth requesting our records, but nothing was ever sent. My wife required a procedure from Dr. Pathickal, and the records were required to complete the diagnosis after her procedure. We went to ProHealth medical records department in Lake Success NY to see about getting her records prior to her procedure. The person we spoke with stated that he personally sent the records himself three times and stated that the records were probably sitting on Dr. Pathickal fax machine, and no one ever picked them up. He proceeded to print out the records and when we went home and opened the package there was a $72 bill inside, which he never informed us about. This was very deceitful, and I believe this practice is unlawful. We are still awaiting my records to be sent which again were requested multiple times.

    My PC schedules all my referrals to specialist thru the Pro-health network. I have been to…read morethe ENT, Neurology, and I do my Mammogram there. But I have to say the the Gastroenterology office is the worst Office that I have encountered. I has a procedure in June and the Doctor Gal ask me to call in two week for results and one month for a follow up. I have been calling that office on a daily basis to schedule my appts. sine July 8th and I have yet to have my phone calls answered. I had the phone rang for over 7 mins one occasion and then it was busy for a whole day and I wonder if they are all on vacation.

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    ProHEALTH Lake Success Gastroenterology
    ProHEALTH Lake Success Gastroenterology - Waiting Area

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    ProHEALTH Lake Success Gastroenterology - Interior Door

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    Alan Sandberg, MD

    Alan Sandberg, MD

    3.8(5 reviews)
    0.0 mi

    He is one of the best doctors I have ever met , he's kind and generous and as all the patience to…read moreexplain everything to you without rushing you All I can say is that I would recommend him to anyone.

    Horrible experience with his doctor and his practice. For starters his staff is extremely rude. I…read morewent to him because I saw many review on zocdoc saying how great Dr Sandberg is and I figured he would be able to help me plus he took my health insurance. At first it I liked him. I had an endoscopy done at a facility in Massapequa by Dr. Sandberg, everything went fine. When he wanted me to get a colonoscopy he decided I should have it done at New Hyde park endoscopy located on n the same building as his office in New Hyde park. Well after my colonoscopy I received a surprised bill for not just one but TWO colonoscopes!!!! THATS FRAUD!! I had been under the impression that my insurance was covered in this facility he wanted me to go to because the first facility was covered and I figured he would have to go to a facility that was in network with my insurance. Turned out it wasn't covered and no one ever informed me about that. Which is so wrong ! The billing department billed both my insurances with the same claim. THAT IS FRAUD!!! Obviously they declined them bc the facility was out of network for one insurance and my medical insurance doesn't cover ambulatory procedures. I tried to dispute it right away and I never received a call back from the billing department. I then started to receive bills from a collection agency for the TWO colonoscopes! THAT IS FRAUD!!! Not only did this office charge me twice for a procedure I had done once but they sent it to collection agency wrong! I was receiving calls from the collection agency 5x a day from different phone numbers for months. I was being harassed to pay a bill that was WRONG! Eventually the collection agency changed it to one colonoscopy and continued to harass me. This whole situation had caused me great distress and on top of it was extremely sick and the doctor was useless and told me I was fine and probably have IBS. I continued to be sick. I lost 40 pounds in less than a year. That's not normal and definitely not typical with IBS. I even expressed to him that IBD runs in my family. There was absolutely no regard for anything that I told him and instead I was left with a surprise bill from the facility he insisted I go to. #traumatizing

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    Alan Sandberg, MD - Alan Sandberg, MD, Board Certified Gastroenterologist & Hepatologist

    Alan Sandberg, MD, Board Certified Gastroenterologist & Hepatologist

    Alan Sandberg, MD

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    Digestive Disease Care - gastroenterologist - Updated August 2026

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