Great staff. Recommend. They were very kind and professional. Everything was clean and looked new…read more Due to covid as soon as you enter someone takes your temp and asks you the usual covid symptom list. Since your entering a medical building wonder what they do if you do have temp or symptoms ... already wear mask and at a hospital. either way i had no temp or symptoms. I was able to park near the door and someone immediately asked if i needed help finding my location. They didn't make me wait got me right back and didn't wait in the room long at all. I have alot of confidence in the staff .. they come very highly recommended and I am hopeful they can help.

All the staff I encountered were all amazing! I'm sorry I don't remember all the names! Dr…read more Sharma was super, sweet professional and I just can't say enough with short time I met her! Dr. Zollett, anesthesiologist, was very reassuring and confident that I was in good hands! Hand down highly recommend this place, physicians and staff!

Well we've unfortunately been giving hospitals in ER more business lately. This is very close to…read moreour home so when my husband was in cruciate in pain this is where we came. It's a very small band aid station ER. Usually places like this get you treated a lot faster cuz they don't have traumas or surgeries. They did get us in a room quickly but we waited a long time turns out he had kidney stones. They were very busy but I'm pretty sure he could have gotten treated at a real Hospital in the same amount of time. I don't know that we'd go back to this location

Been waiting 2 hours +. The nurse forgot to take vitals when checking in. Only person who has…read morecome to the room was billing. I do not recommend at all. Tried to get water for my wife but they said they said they don't give water until a doc sees her. However after 2 hours and no one ...ugh ok update we have passed the 3 hour mark still nothing. it's obvious getting their money was more important than patient care.

Great care. Fast and efficient. Brittany and Monica were great. They treated my daughter with…read morerespect and had a great bedside manner. Care was not delayed for covid 19 measures. We had to make an appt and wait to come inside but it wasn't a bad process at all. Very clean facilities. The only covid 19 set back for my daughter was no lollipop.

Called in because their websites down and the app isn't working and I'm desperate to make an…read moreappointment. I need to see someone who could help me. I'm having a very painful allergic reaction that is caused a lot of discomfort. I let them know that their website was down that their app wasn't working and asked if I could please schedule an appointment over the phone to see someone to which the receptionist told me she was not able to make an appointment for me over the phone because there are other people in the room waiting to be seen! how ridiculous is that for a response she claimed it was because they weren't allowed to discuss patient information over the phone like none of these people I've ever been to a doctor before or heard receptionist at doctors office speaking to other patients on the phone about setting up appointments give me a break. This is ridiculous. I feel like the person just didn't want to do their job.

IF YOU LOVE YOYR LIFE OR YOUR LOVED ONES, GO SOMEWHERE ELSE…read more To be honest, i left a review on google but the opportunity to ALERT people on the hospital here I will never miss. This doctor refused to treat my child, claimed I was being dramatic. Told me to give my kid a popsicle. Then threatened to call security when I asked for tests to be run. Just for me to take my child elsewhere one hour later and have an ambulance transport my baby whose oxygen levels dropped to 74 and continued dropping and he had 104 fever. He was diagnosed with pneumonia, RSV and bronchitis. A 3 year old. And now the hospital will not provide me paperwork or update his chart so I can report that doctor. CASES LIKE THESE KILL PEOPLE.

Highly recommend this hospital as it is The Best care in the area by far! I cannot say enough good…read morethings about my care at Kettering Middletown!! Every single time any of my family has went there over the past years, it has been a wonderful experience with everyone! Their care is over the top with quick test results, etc., and they are super thorough! Don't pay any attention at all to the 1 star folks, it is not true!!

I was supposed to have an MRI at 6pm. luckily I had an MRI at Atrium before and knew where to go. i…read morearrived at 5:40,saw a kiosk that said "patient registration ". no one was working at any reception desk. I signed in at Kiosk. called 6404 at reception desk to see if any more info was needed, no one answered after it rang 10 times so I sat and waited. apparently the kiosk doesn't work, no one knew I was there until an MRI tech happened to walk out the door and see me sitting there at 6:20pm. pathetic service for the prices we're paying for healthcare.

Came in for unexpected diabetic emergency. Was dropping hubby off at airport and next thing I knew…read moreI was surrounded by medical people. I was so out of it I couldn't communicate and know if an of this was really. My glucose meter evidently is way off saying my blood sugar was 356 which is double the norm. But was 38 when admitted to ER which is dangerous level. I literally could have easily died. I didn't know where I was or what was going on. But they quickly helped save my life. No complaints at all. I've worked at hospitals all my adult life and it was very scary being on the other side.

Well, there was no line today!? They have a new iPad logon option that's super handy. You can tell…read morewhere you are in line by looking at a link you get when you login. People are nice. Place is tidy. They have antibacterial hand cleaner in the waiting area and have everything spaced out by, at least, six feet. Got called back quick, had issues with the drs office not sending orders over and Nicole tried numerous ways of contacting Rhenish to no avail. Kudos to her for her efforts.

Went to Compunet for the first time today and everything went well. I love that I easily made an…read moreappointment online. I checked in on their iPad and barely sat down before I was called to the window for a quick check of the reason I was there. My info was in the computer already from my doctor's office so I didn't need to do any extra paperwork, etc. I then went and sat down and before I could even settle in the chair, the called me. I am a hard blood draw, but the found a good vein. I was in and out of there in maybe 15 minutes total. And no bruise!

I'll start off with the positive. I was treated quickly, and I received the medications I needed…read more I was seen 1/27 around 6 pm. My caregivers were Luke NP and Stacy (unknown title). I went in to be treated for an asthma attack (I needed a nebulizer treatment). When I went up to the desk, the registration woman took my info and checked me in. I was audibly wheezing, short of breath, and rapidly breathing. Stacy and Luke were both at the desk. They were discussing celebrities, the superbowl, and Luke was scrolling through Facebook on a work computer. Did not address me once at the desk. Being a past emergency healthcare worker, I was appalled. Thank God I know my body and what kind of shape I was in. Once checked in, Stacy took me back to a room. She did not take the time to get accurate blood pressure. In fact, she made it up. I could feel my pulse when she stopped pumping up the cuff and attempted to listen. She gave a bogus number that was within a normal range, even though I was tachycardic. She had trouble getting the pulse ox to read and quickly took it off the moment there was a number present (which is also incorrect). Stacy went to get Luke and a treatment. Luke came in, REAKING of cigarettes. It was so strong it made my breathing worse, and it lingered after he left the room. Luke only listened to the top quadrants of my lungs before the first treatment and asked if I needed to go to the ER. I told him no, and all I needed was a treatment or two, maybe a steroid I would be fine (urgent care is equipped to handle asthma attacks). Neither one of them stayed in the room while I was given my first treatment (there was only one other patient in the building). After the first treatment, Luke rechecked my lungs sounds but only in the top quadrants. I requested one more treatment because my chest was still pretty tight. Luke never rechecked for lung sounds after my last treatment. I was basically kicked out of urgent care. Luke made an unprofessional comment about being vertical and basically not dead. I would NEVER recommend this urgent care based on this experience alone, nor will I seek help at this facility again. I am thankful I was able to get the medications I needed to get my asthma under control. This situation could have been handled a thousand times better than it did. Both Stacy and Luke need to be retrained in how to handle medical urgency, how to take vitals, and what appropriate conversations are in front of patients. As for the cigarettes, slap a nicotine patch on while you work if you need it that bad. Luke roughly had 2 hours left of work. He could have waited to hit a cancer stick when he was off the clock. Instead of subjecting others and an asthma patient with secondhand smoke. Do better.

I'll give it a star, because we were treated quickly and my son got the medicine he needed. When we…read morewalked in, we were greeted kindly by a gentleman (later realized it was the DR) on the phone with a patient. We waited for about 5-10 minutes before he hollered for a Rachael from the back a second time. Suddenly, 3 girls magically appeared from the back to check us in. We were the only patient there, so once the paperwork was filled out we were immediately taken back. We asked to use the restroom before being seen and upon entering, there was an unlabeled, bloody unrine sample on the counter. I reported it, and the MA seemed like it was normal and was supposed to be there. She performed the strep test on my son, and the DR came in shortly after. He had the wrong name (my other sons name). Assuming he got them mixed up from the insurance information? After being corrected he still took my son's name down wrong. 3 weeks later, and my account was charged $117. Idk if this was their minimum, but we were charged for a 45min new patient visit, and we were there maybe 25 minutes total. We won't be back. The bloody urine with no proper labels was enough for me, let alone the misidentification of his only patient.

I recently spent time at Kettering Medical Center while my mom was having surgery, and I have to…read moresay, this place goes above and beyond the "typical hospital" experience. The surgery went very well (huge relief), and every single staff member we encountered was supportive, kind, and genuinely friendly. Hospitals can be stressful places, but the people here do an amazing job of making you feel cared for and not just like "Patient #342B." The facility itself is spotless and surprisingly warm for a hospital setting. It doesn't feel cold or sterile, it almost feels like more than a hospital, like a place designed to comfort as much as it heals. There are plenty of waiting areas, good signage so you don't get lost in a maze of hallways, and even a cafeteria in the basement (Cafe on the Boulevard) for when you need a break and a burger. On a personal note, I was here 15 years ago to give birth to my daughter, and it's remarkable how much the center has improved since then. They've continued to grow, modernize, and somehow get even better at what they do. If you're looking for a hospital that combines top-notch medical care with a team of people who treat you with genuine kindness, Kettering Medical Center is it. No one wants to spend time at a hospital, but if you have to, this is a pretty great place to be.

I go to the ER early this morning and walk up to the very plain looking girl and she crossly says…read moreto go wait behind the sign, like we were dumb or did something wrong. Zero professionalism attempted. I go find the sign and there is absolutely nothing indicating you wait there, just an arrow pointing to the desk. It's amazing how the dumb people like her always try to pretend you are the problem. Even better, Kettering hospital has TVs in the waiting room playing a warning that if you are rude to them they will call the police to arrest you. So they get to act rude and dumb and they will call police if you dont like it. Kettering Health Network has turned into pure trash, totally unprofessional anymore.

I would say,all in all,everyone treated me with dignity and respect. I visited the emergency room…read morewith stomach pains. I waited no longer than a few minutes to be seen. I don't enjoy hospital but if I have to go back, I would like to go here. Staff was very knowledgeable. Thank you!!!

This place is a joke and I literally hate that anyone has to be seen there. It's always a mess,…read morescheduling is terrible. I've shown up for appointments that were never even entered into the system. Instead of scheduling one appointment they will have you come seven different times Bc the Dr "forgot" something. Just NO