waited over 45 min as a walkin. receptionist rude. i would not go here again. Unfortunateread more

Had my labs done here. Best part? Being able to go online and SCHEDULE AN APPT. They are very…read moreclean, staff coordinates well, office is clean and when I went for fasting bloodwork at 9 am, only a few people waiting. I think you can show up OR make an appt but for sure, MAKE THAT APPT. I was in and out in less than 15 minutes compared to the offices that make you wait and wait and wait. My lab technician was knowledgeable, clean and well prepared with everything she needed. And they are a company that you can add to your apple health app so you can receive your results directly to your phone. LOVE THAT!! I would definitely go there again! It is located in the medical complex just off Oak Park and James Way.

Your experience will vary depending on weather you make an appointment or walk-in much like a DMV…read more Appointment experience is good overall, however a walk-in appointment is a nightmare. Self-check-in kiosk, scan your drivers license and your insurance information, system places you in-line with other walk-in customers. Hour wait sometimes while you watch people with appointments take precedence over you and just when you think you're gonna be next two more appointments walk-in, and to the end of the line you go again. Also the phlebotomists appear to hold back serving walk-in customers when an appointment is scheduled in10-15 minutes making the wait time even longer.

It is a nice location, easy to make an appointment. Easy check in on a self help screen. Staff is…read morenice and helpful. They're organized and make the appointments flow on time. My blood draw was painless.

Lightning fast care. Had the FLU with 102.6 fever. Asked to be swabbed in my car, too sick to go…read morein. No problem for them. Swabbed me in my car, sent FLU medicine for me. Hubby drove me home, picked up my meds, and I was good as new three days later.

Waited for about 2 hours when they said it'd be an hour wait for a "doctor" who was wearing just a…read moretank top and jeans nothing else to signify she's a doctor, not even a name tag or anything to say they can't deal the issue I was dealing with, would have been nice to know that when I walked in and if they were more professional.

Lakota was amazing as was the doctors and nurses that assisted me. Very patient with my daughter…read moreand very fast and efficient. Definitely will be my go to urgent care.

4 1/2 hours waiting we had to leave and didn't get seen…read more Nothing urgent about this urgent care. Front desk staff was really nice.

I'm so grateful for this urgent care and their staff, from the front desk to the medical…read moreprofessionals. Everyone was friendly, patient and kind. Had a pretty severe back spasm that wouldn't go away, and they saw me within 5 minutes, did a thorough discussion of my health and injury history, provided me with medication to help with the pain, and updated my primary care provider about the visit. The facility is also very clean and new. Thank you so much

Came here to have my daughter checked out. Everyone was very friendly and easy to work with. Walked…read moreout feeling valued. The doctor was very easy to work with and provided great recommendations. This will be my go to spot for urgent care.

Kimberly Anderson, FNP-C removed a large cyst on my back that had been there for several years. It…read morebecame infected. She removed it with the expertise of a skilled surgeon!!! It is completely gone. Recently, I've had a sore on my calf that is slow to heal. Kimberly, Alissa (NP) and assistants Jenna, Ally, and Kiley have tended to my wound with dressing replacements and treatment over the last several days. It is almost healed. About twice a year I go to Urgent Care of Pismo Beach to have the wax removed from my ears. They are the best at it! Urgent Care of Pismo Beach is the best urgent care I've ever been to!!! I can say they are my primary care providers with my regular PCP as an adjunct!

I have gone to this clinic a few times and every time have been taken care of magnificently!…read more This last visit I went for sciatic help, and Dr. Kimberly Anderson helped me and she was outstanding! She was very accommodating and also protective of my health and advised me with caution, care and consideration. She is an excellent doctor and I would recommend this Clinic and especially her to anyone!

Husband went in today and once again great fast service thank you to Liliana and Tanisha for your…read morehelp today

I had a very large splinter go into my arm. About an inch and a quarter and part of it broke off…read moreinside my arm. The staff at cottage urgent care handled my circumstances timely and efficiently. The price was reasonable service was well above average. Marie Ann Carbajal attended to My wound. She recommend x-rays at no additional charge. We discussed a plan of attack. Antibiotics to deal with the infection a couple of days to see if anything further need be done. I went back a few days later everything was drastically better. We decided to keep an eye on it and it tend to it as needed. I could not recommend the folks at cottage urgent Care any higher. The staff is amazing.

I don't know where to start....,but this business shouldn't be serving people at all…read more Every time I go there there's always a problem, 1. Refusing to provide an automized receipts. 2. 30 minutes to an hour wait time 3.Ignorant, useless passive aggressive receptionists. Last time I visited there was on April for my sinus CT scan, the technician was 45 minutes late, I asked the receptionist if they are aware that I'm here and informed that I have to go to another appointment in SLO soon, she said it's gonna take few more minutes or if I would like to reschedule? I was the only person in the waiting area... Today I had my ENT doctor appointment and unfortunately this appointment wasn't productive at all because of "the five cities imaging" my doctor said the technician couldn't provide any specific details about my scan in a written report (measurements) etc...and the images weren't available to view, so the doctor asked me if I could go there and ask for a CD because (she tried to call them several times but it goes straight to voicemail) so she can view them and schedule me for a procedure ( it was urgent) we live in 2026... how hard it supposed to be to look at the pictures?... I understand everyone can make a mistake but refusing to fix them or help a patient is outrageous, especially when the insurance payed $700 and my portion was $300. So for a $1000 I can't even have an access to the stuff I payed for!!! This passive aggressive little Spanish female receptionist was useless but made sure to talk to me with a smile telling me there's nothing she can do about it. I left but when i got home i realized it's a dead end and I need to do something and advocate for myself.. came back and asked for a supervisor and got a reply "it's not going to help"? A guy receptionist tried to send me a links that were useless probably just like the one they sent to my doctor ,he suggested I should tell my dr to check her computer for malfunction??? eventually some lady came out to inform me there's nothing they can do about it other than I have to contact "medical records" to request the images of my sinus! They are unreachable over the phone, nor never respond to a voicemail we leave! Canceling appointments and then blaming you for not calling back to reschedule, meanwhile they have "wrong contact" information in my file and "texting to me to inform me of cancellation " I never got! I filed complaint to my insurance about this business and I hope others like me will do the same.. this is a small community and words can go around... so incompetent and unprofessional!

Amazing help from the first contact via website. Clean, efficient office, friendly staff - front of…read morehouse and techs alike. Best part? Literally $700 cheaper than the place my doctor originally referred me out to.