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    Quest Diagnostics

    3.3 (12 reviews)
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    6 months ago

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    1 year ago

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    1 year ago

    Woman did great job she didn't hurt me getting blood test I explained how I was scared!

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    3 years ago

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    3 years ago

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    10 months ago

    their on line appointment does not work. so I have been twice but I have had to go make an appointment in person

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    3 years ago

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback!

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Irma is amazing! She was so quick and answered all of my questions. I was lucky to have her do my labs!

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    Ask the Community - Quest Diagnostics

    Does this location take walk-ins at this time?

    Hi Devin- Thank you for reaching out. Walk-ins are welcome at our Patient Service Center, however, we do strongly encourage appointments. For more information, please visit https://appointment.questdiagnostics.com/patient/confirmation.

    Don’t See Your Question? Ask Away!

    Five Cities Medical Imaging

    Five Cities Medical Imaging

    3.4(61 reviews)
    1.2 mi

    Amazing help from the first contact via website. Clean, efficient office, friendly staff - front of…read morehouse and techs alike. Best part? Literally $700 cheaper than the place my doctor originally referred me out to.

    I don't know where to start....,but this business shouldn't be serving people at all…read more Every time I go there there's always a problem, 1. Refusing to provide an automized receipts. 2. 30 minutes to an hour wait time 3.Ignorant, useless passive aggressive receptionists. Last time I visited there was on April for my sinus CT scan, the technician was 45 minutes late, I asked the receptionist if they are aware that I'm here and informed that I have to go to another appointment in SLO soon, she said it's gonna take few more minutes or if I would like to reschedule? I was the only person in the waiting area... Today I had my ENT doctor appointment and unfortunately this appointment wasn't productive at all because of "the five cities imaging" my doctor said the technician couldn't provide any specific details about my scan in a written report (measurements) etc...and the images weren't available to view, so the doctor asked me if I could go there and ask for a CD because (she tried to call them several times but it goes straight to voicemail) so she can view them and schedule me for a procedure ( it was urgent) we live in 2026... how hard it supposed to be to look at the pictures?... I understand everyone can make a mistake but refusing to fix them or help a patient is outrageous, especially when the insurance payed $700 and my portion was $300. So for a $1000 I can't even have an access to the stuff I payed for!!! This passive aggressive little Spanish female receptionist was useless but made sure to talk to me with a smile telling me there's nothing she can do about it. I left but when i got home i realized it's a dead end and I need to do something and advocate for myself.. came back and asked for a supervisor and got a reply "it's not going to help"? A guy receptionist tried to send me a links that were useless probably just like the one they sent to my doctor ,he suggested I should tell my dr to check her computer for malfunction??? eventually some lady came out to inform me there's nothing they can do about it other than I have to contact "medical records" to request the images of my sinus! They are unreachable over the phone, nor never respond to a voicemail we leave! Canceling appointments and then blaming you for not calling back to reschedule, meanwhile they have "wrong contact" information in my file and "texting to me to inform me of cancellation " I never got! I filed complaint to my insurance about this business and I hope others like me will do the same.. this is a small community and words can go around... so incompetent and unprofessional!

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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