Dr. Jason is the best........kind, personable, and really knows his stuff! Refers us out when our…read moredog needs additional care but is always there for the necessary follow-up. Explains issues so that we an understand. Been taking our dogs there for years....25 now to be exact.

They're always so kind and helpful no matter how short staffed they can be sometimes even with last…read moreminute stuff! Great people add have never had an issue, definitely one of the more affordable vets in the area as well!

Byrd and Christine always do a fabulous job on Xena Rae's nails and they have been instrumental in…read morecalming her hyper self down. She gets better every visit and that is helpful in calming my last good nerve!! thank yall JW

Outrageous fees, outright lies and deception about fees. If you go in with a minor problem you will…read morecome out with a $400 bill. Avoid in any case and go to Morehead.

Great sensitivity in helping me and my pet in getting him across the Rainbow Bridge. Quick…read moreresponse, friendly and professional, very helpful - the entire staff is fantastic.

Everyone at this place from Samantha and Shauna in the office, to River, Dr. Wellis' assistant are…read moreamazing. We are new in town and have two Boston Terriers that are quite young who needed a good doctor. We came to the office for the first time yesterday and were greeted by River who came to the car to get us and our dogs. She explained everything extensively, answered questions and gave us clear and accurate pricing on all procedures. We are very happy and highly recommend this clinic to anyone looking for a good Veterinarian.

My pets have been patients here since 2018 & I've always been impressed with the level of care. It…read moredid seem, however, that "baseline" tests & other services were being encouraged & fees were approaching the knot in the stomach level. I was thrilled when I brought my older dog in today for an infected wound, plus nail trim & heartworm test, and the bill was well within reason!!! I was expecting the worst and was just delighted when I saw the modest fee. Thank you, Craven Animal Hospital, for keeping costs in the affordable range!! We appreciate your efforts and my dog thanks you that her steady stream of treats won't be interrupted!!!

Do not take your pet here and especially do not see Dr.Baker…read more We boarded our dog here while my husband was having surgery at Duke to remove a tumor. The second day of boarding they called to say he had thrown up some plastic and they were going to give him fluids. Throughout the week the vomiting and diarrhea continue, Dr Mel calmly gave us different options to see what was going on, several xrays and ultrasounds were done and we decided on a barium study as a next step. Then on Friday Dr Baker called and said she was ALARMED at what she was seeing on the Xrays and he would just throw up the barium anyway and he needed exploratory surgery. She was incredibly aggressive and forceful. I told her I wanted to talk to my husband and get back to her and she called me back 30 min later to see what I wanted to do while I was already on the phone with the receptionist putting the deposit down. Why so pushy? After the surgery she said nothing could pass through his small intestine to his large intestine probably because of a mass and that we either needed to send him to oncology immediately or euthanize him. We decided we just wanted to bring him home and at least get to say good bye and make him comfortable if that were the case. She said with confusion, so you want me to wake him up? And that we would maybe have 24 hours to decide what to do with him or put him down if we brought him home. When I went to pick him up I asked if they could bring him out and I would pay over the phone because I had my two small children with me and my husband couldnt watch them because he had just been discharged. The receptionist said yea but then called back and said no actually dr baker needs you to come in. She took me to a room and had me leave my two small children in the lobby with a receptionist and said well I really just wanted to know if you wanted to put in orders for pain meds for him. I was crying and she said sorry I know you have your kids with you and all to which I replied yes, and my husband just had a tumor removed so he is not able to help watch them and she said when it rains it pours and did offer an awkward hug. He is now home and having regular bowel movements and hasn't thrown up once. To make matters worse they called on Saturday to say they forgot to put the $150 boarding charges on our $3k bill we paid the day before and didnt even ask how tebow was doing. Does that sound appropriate when we were told he only had 24 hours to live? It makes us feel that the hospitals main concern is their billing and not the wellbeing of their patients. They acknowledged medical staff were on hand and working over the weekend but no one bothered to call and checking in on our dog who was given 24 hours to live until Monday at 12pm. My husband requested to speak to the owner of the clinic and was told Dr Bobbi no longer takes calls regarding the clinic and all concerns have to go the management. Hospital manager Julie gave us a call and was understanding of our concerns and offered additional calls from a doctor which we declined. When trying to convey how we would like to move forward, practice manager Gary took over the call and escalated the tone of the issue greatly. Instead of hearing out our concerns and having a discussion Gary repeatedly talked over us and when asked for a chance to speak he said we have already had an opportunity to share our frustrations since the call has been over 30 min he would be ending the call and mailing us an invoice. He also told us we weren't medically trained so couldn't Garys behavior help explain the other bad reviews this clinic has and the snarky responses provided to other concerned pet parents. When my husband raised a concern on if the surgery performed on our dog was warranted as they did not find any foreign bodies or defective tumors (initial concerns raised by Dr Baker) Gary aggressively questioned if he was medically trained and had any qualifications to question his doctor. He then stated if we didn't do the surgery and our pet passed, how would you feel? No compassion, only aggression to match the pushiness of Dr Baker. While my husband did agree if our dog had passed we would have been sad, I can also say if we had taken Dr Bakers other advice and euthanized our dog on Friday, I would have been even more devastated knowing how bad the recommendations were as he is still with us today with no issues other than healing from a seemingly unnecessary surgery. I wish I had done more research on who would be operating on my dog because it turns out she is a recent graduate that is especially interested in surgery so it seems she put her personal interests over the well being of my dog and there are several other complaints calling her out specifically. She should not be making these kind of decisions or be operating on her own. I understand everyone has to start somewhere but you cant be a bull in a china shop when it comes to the life of someone's pet.

Never have been so glad to see this place be shut down . Dr Cox it was a while ago I never came…read moreback because I was so traumatized. I went on their reviews but cannot since they are closed. Seen she closed due to things be too high of cost. I've seen many pets from the last 6 months misdiagnosed. My dog Octavia was one of those. A mini Australian shepherd. She wanted to rush surgery so many times I wanted to wait because she had no idea what it was. She diagnosed her with a blockage. Made me feed her all day til her next appointment actually my dog had hurt her tailbone and neck bone because she plays roughly. She was blocked up from poop then filled with so much food and was in pain. She vomiting up through the tube during surgery and was literally dying. Which medication was given and I was charged for to not make her vomit. Dr. Cox spoke to my mother because I was at work and she said that she was in over her head I then had to rush my dog to Wilmington. Where I had to live her for 24 hours. I live in New Bern mind you I drove to Wilmington back and forth to get her. She came back traumatized and hasn't been the same since that's the only reason I looked them up and saw them permanently closed. I myself nursed her back to health with the help of steroids and and pains meds. It took over a month she's left with a huge scar as a reminder of who was supposed to save her failed her. Which island pet vet charged me for and never gave those same meds. I paid the bill because I don't care about money I valued my dogs life more at the time. But now she's angry nips at other dogs because she was traumatized of what happened. I love her so she will never go anywhere reactive now or not. Karma has it ways :)

I took my cat here when he started peeing blood they claimed they had found a mass in his bladder…read moreand ran scans, told me it was "traditional cell carcinoma" tried to charge me $500 for another visit to "actually test" the first visit was already $200+ I went to another vet and they said it was just a hematoma, hes an outside cat and probably fell off something. They're also just really sketchy

I called to ask if i was able to ask a question regarding my dogs condition after a seizure and was…read moretold okay and proceeded but then just told me to take him to the emergency vet because they're about to close and that they can't give medical advice over the phone???

Unfortunately this location has been a more than one time disappointment, but this was the last…read morevisit and dealing with a Mgr who started arguing with me about the reason for my visit in the front waiting room. More than double the price of the medication needed for my pet. Was told if I didn't like their prices that she would write a prescription out and I could find another place to fill it. Good Luck to those that continue to give this location any of your business. Poor Management. Been going to Animal Hospital for 35 years. AND....they don't take walk in for nail trims, don't even try to accommodate you. Something that only takes 3 minutes.

MY DOG IS DEAD. I'd give them zero stars if I could…read more My 2-year-old German Shepherd went into this clinic happy and full of life. He never came home the same. Within days of surgery he was vomiting, not eating, losing weight, and fighting a severe infection. I fought for him with every vet visit and medication they gave but he DIDN'T survive. He came out sick, suffering, and fighting for survival and now HE IS GONE. What makes this unbearable is how the clinic handled it. When I begged for answers and accountability, I was met with condescension, dismissiveness, and zero compassion. My dog is dead at just two years old, and the people responsible refused to even acknowledge their role or offer any help. They tried to blame his "congenital defects" and anything else they could come up with, rather than admit their lack of competency and failure to truly look at all the facts. His care felt half-hearted, reactive, and sloppy until it was too late. When I met with the owner, Dr. Stelma, after my dog died, I was treated with arrogance and coldness. He was rude, dismissive, kept checking his watch while I was pouring out my grief, and made it painfully clear he cared more about money and his practice's image than the lives of the animals trusted to him. Ranger was my family. He slept by my side every night since he was 8 weeks old. Now I am left devastated, heartbroken, and furious. If you love your pet, DO NOT RISK THEIR LIFE HERE. I hope this shows you the risks of this place.

Our dog Ollie got really, really sick and we took him to 3 different Vets and he just kept getting…read moreworse. The vet that we were using was absolutely useless and after 3 times, we just gave up on her. A friend suggested Dr. Selma, we went and saw an immediate improvement. Dr. Selma went over Ollie from head to tail, told us what he thought might be wrong in language that we could understand, explained the tests that he was going to have to run to back up his diagnosis and when the tests backed his diagnosis up, he went over everything that we needed to do to get Ollie better. He never rushed us, got back to us quickly when we had questions (they have the best answering machine message ever) and followed trough his recuperation every step of the way. In the middle of all of this, we had to put our cat to sleep. The kindness and compassion that they showed us was amazing. The thing that I like the best about this whole practice is that everyone there is terrific; from the person that answers the phone, to the person that fills your prescriptions. At one time, I worked for a Vet in New York. He was terrific but he was no Dr. Selma!!!! We cannot recommend him enough. Ollie is doing great!!!!

So happy to have found these folks!!! My Lizzy and I felt comfortable and safe from the second we…read morearrived. Dr. Romano was caring and professional, and her staff made us feel like family. Thank You!!!

Doctor Romano saved "Albert Eggstein" my grandmas chicken. Worked us in same day. Very affordable…read more Even provided overnight care. Kept us updated after surgery. Staff very friendly and knowledgeable. Highly recommend!!!

Brigadoon Clinic has always cared for my pets ( 2 cats, 2 dogs) since 2007 throughout their lives…read more I have been impressed and thankful for the attentive and professional staff who work there in front and behind in the back. The veterinarians who have seen my pets have always been very well trained, professional and in my clinical opinion, extremely knowledgeble, astute and rendered the best of care in the routine longItudinal care needed and also in the critical and very challengling eras as they all aged. I recommend Brigadoon Stephen F. McCartney, M.D. FACS (retired vascular surgeon) Cape Carteret

Needed an immediate appointment for my Lab. They made room for me and were able to diagnose and…read moretreat the issue. We were visiting from out of town and feel very fortunate to find this caring group of people.

I cannot say enough good things about this animal hospital. It's very difficult to find exotic vets…read morein the area, and luckily they see exotics and I have been able to get my hedgehog in to be seen quickly whenever she had issues! Dr. McQuiddy was very knowledgeable when it came to hedgehogs and he was very comfortable with her. Unfortunately my hedgehog was diagnosed with oral cancer and we had to put her down. It was my first time ever experiencing this and as sad as the situation was, Dr. McQuiddy and all of his staff made us feel as comfortable as possible. They really made this sad situation as pleasant as possible. From me walking in the door and the front desk staff immediately showing me comfort to me going back in the room and the compassion Dr. McQuiddy and his vet tech showed me. My sweet Canoli is no longer suffering and I appreciate all of the staff for helping her.

Bridges professional park animal Hospital is absolutely amazing. The staff there are angels. No…read morepatient was turned away during the three hours that I sat there for an emergency appointment with my Pet today... they even cared about the owners and took care of them during this time. I seriously felt privileged to be sitting in that waiting room and watching these amazing people work their magic with every life that they touched! Thank you all for all you do everyday! It is noticed and appreciated by many! I look forward to many years of vet care with you!