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    Dimples Family Dentistry

    4.5 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Dimples Family Dentistry

    Cavity treatment

    Dental bridges

    Crown installation

    10 More Services

    Crown cleaning

    Dental exams

    Dental implants

    Dental sealant application

    Dental veneer application

    Oral surgery

    Tooth bonding

    Teeth cleaning

    Teeth whitening

    Tooth filling replacement or repair

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    Smiles Dental - Ridgefield

    Smiles Dental - Ridgefield

    3.6(17 reviews)
    1.1 mi

    THEY WILL HARM YOU AND THEN GO RADIO SILENT. AVOID AT ALL COSTS!!…read more Hugely disappointed with this place. We paused our dentist visits during COVID and I was personally very excited to get my teeth cleaned. That was before my husband went in. They found a cavity, which he had filled. He has been in pain ever since. They simply cannot seem to fix a simple cavity without causing excruciating pain, and then they simply say, "ok come back and we'll try something else." He's been there twice now and he's still in extreme pain. He had to have an EMERGENCY visit with another dentist today and they were so displeased with the work that was done at Smiles they basically demanded to redo it all. The "office manager" at this location compared this situation to getting a bad haircut and needing to find a new stylist. She actually compared a dentist causing you extreme pain to a stylist giving you a bad haircut. Now they're saying we have to wait until the end of the week to hear back from the corporate office. I'm not smiling. Fuck this place. You are better off literally anywhere else. Hell, you might be better off avoiding the dentist if this is your only option. My husband wasn't in any pain at all before he saw these people! Edit: They've now gone dark. I was promised a call back from a higher up, no call came. DO NOT TRUST THIS PLACE WITH YOUR DENTAL HEALTH! Edit 2: Still no response from the decision maker I was promised. We are now hundreds of dollars out of pocket because of the incompetence of these people. You are better off virtually anywhere else. Edit 3: They're now telling us to talk to their attorney. They turned a simple procedure into thousands of dollars in costs that they are now dumping at our feet and telling us to talk to their hired malpractice defense firm. Think about that before booking your appointment at this place.

    Very unprofessional staff and frankly shocked at the mismanagement of the office. I wasn't going to…read moreeven write a review but after my husband being sent a bill for my visit I was told was covered under new patient special and it was okay I didn't need to make a co pay since there would be no charges. I found it extremely odd I never got a bill but I figured a scammer was calling my phone requesting payment for a visit I was told was part of the new patient special. I was late to my appointment and originally I had a cleaning on top of a xray and consult (manitory for intake). I got a insurance statement odd showing they charged for a visit I thought huh well that's odd and thought we'll probably charged for the cleaning by mistake and it will be sorted out by their admin. Nope near 7 months later my husband gets a bill, mind you they haven't sent me anything at all. The bill lists him as the patient and he has never stepped into that office. I never also signed any release saying it was okay for them to bill him nor did he sign any paperwork as the responsible party. So they billed to my insurance Xrays: $110.00, $82.50 my insurance paid, so leaving me with $27.50 than adding a Exam: $81.00, $60.75 was paid by my insurance, leaving me with $20.25 for this service. Totaling Your Total: $47.75 for a supposedly free visit :| Now 50.00 isn't something unheard of for out of pocket, it's the principle of their billing. And obviously they should of let me make my co-pay like I had said I had and should of been 20.00. I should note when I made the appointment that I was under the impression they didn't take my insurance and was paying without it the receptionist asked to see my insurance card and she oh my dad has me on his insurance and I have the same and I go here we take your insurance and oh great and said I will copy this into your chart for the future cleaning. Little did I know the "free" visit would now longer apply. So if you like your privacy and don't like underhanded and incompetent billing practices stay away. You have been warned.

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    Smiles Dental - Ridgefield
    Smiles Dental - Ridgefield
    Smiles Dental - Ridgefield

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    Dimples Family Dentistry - oralsurgeons - Updated June 2026

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