As always a very nice visit. The staff is kind and extremely helpful. The Hygenist who cleaned my…read moreteeth is Kelly. She is so gentle and wonderful. I have had a bridge replaced when the old bridge needed to be replaced. It was very well done. Dr. Andersen was gentle and kind. I am a nervous patient from bad past experiences at other clinics. I was not nervous at all during the bridge replacement. I like that they always send me text reminders of my appointments. I highly recommend this practice.

Great staff; on task, efficient and so pleasant to speak to. Dentist is efficient and warm…read more Surfaces and equipment is squeaky clean. Well run office. I highly recommend.

Great staff. Angelena is most often the dental assistant that works with me. She puts me at ease…read moreand is very personable.

The front desk staff had my 16-year-old sign papers to pay for her dental treatment. On top of…read morethat, the hygienist asked my child if she wanted an additional $60 worth of services done. At that time, I was out of town. My 18-year-old and 16-year-old went in for teeth cleanings. They never called my husband or me to let us know that our insurance was outside of their network. They were supposed to call us and discuss everything before proceeding with the procedure. They told my 18-year-old that they had informed us about all procedures and payment options, but they never called us. Now, the front desk is telling me that my daughter is 18 years old and can sign any papers, even though they misled her by not informing us and having her sign the papers. My husband was out of work for nine months, and we were on Molina insurance. We had just set up our insurance and received calls to make appointments. For my dental treatment, they called me three times to schedule appointments. When I returned to the country and called to confirm, they told me we weren't covered with them, and I could not be seen. They could have done the same for my daughters. It was only a three-week difference between my girls' appointments and mine. How is it that they could see my daughters, but I couldn't be treated? They made a mistake. They didn't inform us that our insurance was out of network for Dental Designs. Now they want to send the bill to collections, even though we are not at fault. The front desk failed to make everything clear. PLEASE BEWARE OF THE SCAM DENTAL DESIGN IS PULLING. There must be many older people who don't even know they are being wrongly charged or given incorrect information. Having a 16-year-old sign payment papers is wrong. Telling false information to a 16- and 18-year-old is wrong.

Been a few years and work benefits kicked in (they take Delta) so I had decided to come here…read more I'd driven by before and seen the fancy cursive neon purple sign and totally thought it was uhh not one of those places for children, woops. Close enough I guess when everyone's sticking their fingers and probes in your mouth. Interior was nice, they put effort in making it a cozy little cabin-esque environment but of course that only lasts in the lobby. Similar to how they massage and give cows alcohol in Japan to butter them up before leading them to their doom. At Lacamas the "doom room" happens to be pretty good though. They give you sunglasses so you can look stylish to offset how silly you look when you're constantly staring up at them mouth wide open like a newborn bird. They also have TVs on the ceiling only Spiderman could've installed so that's impressive. You'll get to watch the food network so they can make you hungry while subsequently knowing you won't be able to eat for the next couple of hours. I appreciate the subtle sadism though. The X-Ray process is tedious as they'll take upwards of 20 pictures as opposed to my past experience of about 2-4, but on the plus side it'll definitely help some of you work on that shy gag reflex (Humblebrag: I only gagged once). My teeth aren't bad, just neglected. I always brush, but regrettably don't really floss. My work was mostly done by Kolby, as the newbie she was the deck-mate tasked with scraping barnacles off the bottom of the ship. One of the first things she told me was that I have some deep pockets and at first I found that to be a bit forward but then she clarified she meant my gums. So she got to the deep cleaning and damnnn she did a good job. She transformed my teeth into a channel 5 news anchor's, I'm out here lookin like Chip Skylark now with the unforeseen side-effect of singing about my shiny teeth and me. Kolby was very attentive, considerate, informative and FUNNY. She was able to hold a conversation well and keep me entertained (which ofc isn't her job) despite only hearing a version of English you might get from a disgruntled Ogre. @Mr. Bossman, whatever she's making, she's worth double (but I think at LEAST a 5% immediate raise is fair). And lowkey Michelle too bc she's like that mentor who journeys to the top of a Tibetan mountain in her free time who, when no one else can...she WILL. She found the spot to make me go numb that only a few people can ever say they've found. They said I'm special, which I already knew based on my mom and middle school bullies telling me, but apparently my mouth is more difficult to numb because of the placements of my bones and nerves or some shit, but they nailed it along with everything else! Anyway this place is great, the staff is great, the service is great. Will be happy to continue giving them my insurance's money!

They are so awesome!!! My teeth are so clean and they give the best toothbrushes for FREE!!read more

This is my 1st time at New Image Cosmetic and Family Dentistry. The location is good. Office is…read morebeautiful. Staff amazing. My hygienist greeting me nicely, amazing person, knowledgeable and caring. She kept me informed on what she was doing on every step. She was very gentle. I enjoyed my cleaning and assessment with her. Dr Blake is knowledgeable, caring and supportive. He cares about patient's comfort and the atmosphere. Visiting this dentist office was the best choice. Feels like Ik ow them from long time. I would recommend this place to everyone.

Incredibly friendly and knowledgeable team. This is legit the best dentist I've ever been to…read more Obviously I never want to get teeth pulled again but I would choose this team every time if I had to!

My family has been coming to Alder Dental for over 20 years. As the only dentist I had throughout…read moremy childhood, I never knew how lucky I was to come here for so long until I moved to LA and went through many mediocre dentists. I moved back to the Vancouver area a couple years ago and had to go to a different dentist due to a change in insurance, but just got to start going back to Alder and couldn't be happier about it! This dental office is first class, from the always friendly staff to the clean and very well maintained office. They spend a significant amount of time cleaning your teeth, and unlike other dentists I've gone to, I leave my appointment feeling like everything was thoroughly cleaned. I could not recommend this dentist more. I have never had any serious issues with my teeth and credit Alder for helping me develop good habits and always getting such good care there!

Outstanding work combined with an easy going and friendly style makes Dr. Alder one of the finest…read moredentists I've been a patient of. Front office staff friendly, organized, and very helpful. Hygienist also friendly and upbeat, as well as very good at what she does. Comfortable office and state of the art equipment. Overall, I can say it's a pleasure coming in for dental work. This is not something I can say for many other dentists I've experienced in the past.

It's been a few years since our insurance billing issues, so I thought I should update my review…read more We haven't had any more issues with them billing our insurance since then. They have dropped some coverage with certain insurance companies, but luckily ours wasn't one of them. They have also had a lot of dental hygienist turnover the last couple of years, but they seem to have a full staff again currently. That's been tough for us because we had been spoiled with having the same hygienist for years and got to know them, which added extra comfort to an otherwise stressful experience. I've never enjoyed going to the dentist, but seeing a familiar face had helped ease my anxiety. We love the relaxing spa vibes in this office. It feels clean and comfortable, but not overly clinical like some dentist offices. They offer beverages in the waiting room, which also has a couch and fireplace, making for a cozy environment. We also appreciate that they can make a crown while you wait and watch a Netflix movie. It's nice not have to wait a week for a third party to make the crown and leave the dentist office with a temporary. The in-house crowns we're not something we've experienced before, so that's a huge plus! Overall this is an exceptional dentist office. They have a nice relaxing environment and have the capabilities of performing most dental services in-house. We would highly recommend.

My 8AM appointment was easy in & out. Cleaning & exam. No waiting, no nonsense…read more Good to go!

Semi-annual cleaning. Arrived a bit early so I could utilize the toothbrushes/mouthwash provided in…read morethe restroom, then sat in the comfortable lobby and used the free wifi to check email. Called back for my cleaning timely, Megan was the hygienist - so very polite and accommodating. She conducted the cleaning professionally and gently, offered to clean my retainers, answered random questions I had re: bridges and implants, even commented how nice my husband is, who had been in the week before. Afterwards, Dr. Wu performed an exam - expertly and efficiently. He asked after the family, gave insight on insurance, and offered information about restorations. Professional and friendly service, all around. The only request I would make is to consider occasional Friday and Saturday appointment slots - so much easier when one works full time and has family.

I cannot recommend this dentist office in good conscience and from my experience…read more I came here in the beginning of the year. Got a temporary crown for five weeks. That itself should've been a red flag. I assumed the dentist Emily Young had my best interest. I should've know at her lack of communication with me that she didn't. I told her I was aware of my gum disease and I know it's gotten worse. I expressed my concerns and let her know I wanted to get pregnant but was hesitant as I know my gum health affects the whole body. I was asked if I cared what my teeth looked like and I said no. I was then told that if I didn't care about cosmetic look that it should be "fine." As long as I kept up with my cleanings. I have deep pockets but they could clean them there. Unfortunately I was scheduled months out. Not a priority even though it progresses daily... I had gum detachment within two months of being seen here. While I was waiting for my scheduled cleaning. I was then told by another dentist how deep my pockets really are, referred to a specialist and told by specialist I could not get pregnant unless I wanted to put my life and child's at risk. To say I am hurt is an understatement. I've lost time, money and gained more dental trauma. In my opinion I say do not come here.

I've been a client at Laurelwood Dental since 2007. Weather living in Portland, Seattle, Arizona or…read moreupstate New York i've never considered another dentist office other than that of Dr. Reid Hall & Dr. Isaac Edwards. Shannon at the front desk is amazing, Tiffany- who has been cleaning my teeth since 2007 and the entire staff at Laurelwood Dental provide customer service the old-fashioned way. I highly recommend their services

I have the cleanest teeth around now, which makes me so happy! My hygienist here is awesome. Dr…read moreEdwards and his assistant (Carly if I'm not mistaken?) did a phenomenal, extremely precise and careful job on my 1 tooth implant I just had finished. Which, I'd been nervous about after I mistakenly went to a 'holistic' dentist for that, which cost so much, and took very long to redo. I had to go to a perio specialist, then to put my zirconia implant crown on, Dr Edwards did a whole procedure to do that perfectly. And I'm very grateful to him that I can now chew normally and not worry about it anymore. Being born without an adult tooth is no picnic, but luckily there are pros like Dr E to help us out with these things in life.

I am extremely disappointed with the experience my family had at this dental office after being…read morepatients for years. My daughter was referred here by another dentist, and the referring office had already completed X-rays. Instead of obtaining those records, this office performed extensive additional X-rays that ultimately were not covered by insurance, leaving us responsible for paying out of pocket for imaging that was unnecessary. What made the situation even worse was the way it was handled. The office manager was incredibly rude and refused to acknowledge that my daughter had been referred when I asked why they didn't obtain the X-rays from the referring office, despite the fact that I had phone calls directly from their office confirming the referral. Rather than working with us to resolve the issue, the account was immediately sent to collections. After years of being loyal patients, I expected much better communication, professionalism, and customer service. Unfortunately, this experience completely changed my opinion of this office, and we will not be returning.

Absolutely the most compassionate, effective, and thorough dentist I have ever visited. His care…read morehas resolved my dentist fears; he won't even begin without making sure you are comfortable. The office staff are really sweet, the waiting area almost always has bob ross, and parking is never an issue. I'm in between jobs and I'm focusing my effort on getting insurance that is supported by Andy so I can continue care with him.

I was greeted by friendly office staff, & the woman that called me back was very pleasant. She was…read moreattentive, making certain that she listened carefully & making certain she understood my concerns. She offered me a blanket & a warm, neck pillow. The overall nuance of the place reminded me of my stay at the Howard-Johnson Hotel on the Disney strip in Anaheim, CA (it was a great experience). Since I was able to obtain my x-rays from the previous dental office, Oasis only required one more x-ray to get a different view of a bothersome tooth. It was a quick trip in & out, but I've never in my 40+ years of life been treated with such consideration in a dental office. I made the entire staff aware that I have anxiety, & they treated me with care w/o being patronizing. In my experience that's rare in most professional settings. I was referred to a specialist because of the extenuating circumstances, & Oasis isn't equipped for surgical procedures. I recommend Oasis, & I've decided that these folks are going to be stuck w/me as a patient for a very long time.

I wouldn't recommend this dentist:…read more 1. When I had my tooth implant done 2 years ago, two assistants spent 45 minutes trying to put in some metal part right before the dentist installed the final implant. I finally had enough and requested that Dr. Owen do it because I almost swallowed the metal part if I didn't catch it. 2. After a year of pushing me to get a night guard so that my implant can last longer, according to Dr. Owen, I finally agreed to have it, which cost me $300 last November. I couldn't get used to it for a couple of months, and I set it aside. I spent $300 for it, and I can't just let it sit, so I finally forced myself to wear it nightly for one week in March this year, and I noticed that my gums were swollen and inflamed. So I went back to have Dr. Owen check, and I learned that the inflammation was caused by the ill-fitting of the nightguard that dug into my gums. However, I could feel a big gap after the adjustment; it doesn't fit like it should have been, but I didn't complain to them during my recent cleaning in May. I received a bill today stating that I needed to pay $54 out of the $108 billed to the insurance company as an "Evaluation " charge in March. I called and questioned "why I'm responsible for paying for the 'evaluation' that was made to adjust for the ill-fitting of the night guard. They said they had to charge for the evaluation first before they could adjust the night guard, which shocked me to hear that. If they had scanned the mold correctly to begin with, I wouldn't have had to go through the pain in my gums and return for such adjustment on the nightguard, would I? What's the cause and the effect of this visit ? Was it me who caused the swollen/ inflamed gums or was the effect of ill-fitting nightguad I ordered from them ? I always pay my bills but I can't pay for something that's not caused by me. During my recent visit I expressed my concerns of the quality of their stuff under previous owner, and I was going to give them a chance to stay with them for the new ownership uder Dr. Owen. Now I will definitely go somewhere because of their unfair billing practices.