I had a facial and massage today at the new location Both…read morewere fantastic. My esthetician Jessica was wonderful did a meticulous job and gave me great advice on keeping my skin looking good. My masseuse Slavka was also terrific. The new location is also gorgeous. I am looking forward to my next spa day here

Disappointed would not honor a perfectly good $50 Gift card…read morefrom Pre covid. Could have gained a new customer

I shared an honest review regarding your management style few months ago concerning Vito Mazza's…read moreson, who interrupted a service being provided in order to correct the lady performing the service in front of me. He later questioned why my comment had not been deleted because he felt it was harassment. The replied was defensive supporting my previous observation of his management skills. I was subsequently banned from receiving services. My recommendation remains the same: managerial training would be beneficial. You can find training in YouTube. according to your own response , you leadership style comes across as dictatorial and dismissive of a customer review. Regardless of the number of employees managed, professionalism, communication, and emotional control are essential in any leadership role. The business was originally built by your father, who treated both customers and employees with professionalism and respect. When customers are banned for providing feedback, it reflects poorly on the culture of the business and ultimately impacts both customers and staff. In case you are not aware, there are many businesses that offer the same services. This is not about losing a customer, but about losing the opportunity to receive constructive feedback that helps a business improve. As a former loyal customer, I also recall overhearing workplace discussions during services that involved concerns from employees, including conversations related to their tip handling and management practices. These were not isolated comments, and they contributed to a broader impression of employee dissatisfaction. When internal concerns become visible to customers, it is worth reflecting on workplace culture and communication. If private conversations are not properly managed in a public-facing environment, customers will inevitably hear things that were not intended for them. I experienced this firsthand while receiving services. Reviews are intended to highlight experiences and opportunities for improvement. Responding to feedback by banning customers instead of addressing concerns does not minimize the fact of your poor managerial skills, in the contrary, is expose and supported by yourself. I am the perfect example on how your ego gets in the way. Instead of acknowledging the review, by a simple "thank you for the review, I'll be mindful next time." You are now sacrificing the earning of one of your employees because you ego got in the way . Thanks God for reviews, they show the true nature of people who minimize others just because they think they can and/or because they are the owner of the business. Tsk tsk.

One of the best salon experiences I have ever had. I was met by a wonderful friendly woman who took…read morethe time to help me find a wig that was right for me. From a shampoo to a scalp treatment, I felt very pampered. The young lady that did my haircut was warm and friendly and she made what little hair I have look better. That was a miracle. One of the kindest was a manager/owner and she walked me through the different kind of hair treatments available. I left in tears as I was so happy to finally have a natural looking wig. It looked like it was my own hair and not like I slapped on a wet puppy on my was. I can't thank them enough. You can't go wrong go there. The do so many wonderful services there. I wish I could give more stars. The place is warm and welcoming.

Very rude. I was quite disappointed with my recent…read moreexperience. When I approached her for treatment, I felt that she was not receptive to my concerns. As I tried to explain my situation, she told me I was arguing and didn't allow me the opportunity to speak. Additionally, during the treatment, she interrupted the session to attend to another customer and promote her products. I ended up waiting for about 45 minutes while she focused on sales instead of completing my treatment. This experience left me feeling unheard and unattended.

Do NOT visit this practice unless you trust someone unqualified and inexperienced with your face…read more I visited Dr. Niu back in March 2025 for a simple cortisone shot, which I have had countless times before with other practitioners, and she was clearly inexperienced and unqualified to perform this service. Not only was she unable to give me the results that are expected from injecting a nodule pimple with a cortisone shot (the whole point in paying for the shot is to see flattening within 48 hours), but even worse - her technique was so shockingly poor that it caused severe fat atrophy in the entire area on my face. This has left an EXTREMELY noticeable dent in my face for several months that I now had to visit two separate med spas for consultations and ultimately had to pay $900 for a syringe of filler to see a slight resolution in the damage she caused. When I initially reached out to Dr. Niu about my concern of this divot due to fat atrophy in April 2025, she was extremely dismissive and took no accountability for the negative side-effect of her work. She mentioned that she had already provided me a refund (which was false because she had only given me a PARTIAL refund) and did not offer to fix the problem that she had created. The partial refund she gave me did not even begin to cover the amount of money I had to spend to fix this. I have pictures of the damage she caused as well as my text messages with her that show how unprofessional, condescending, and dismissive she was throughout the experience. Obviously this was distressing and disheartening for me as a patient. She is not a trustworthy or skilled practitioner and a simple conversation with her will prove that she's not confident speaking to a lot of the procedures she offers. I regret going against my intuition and trusting her anyway. She deletes her bad reviews and the one or two bad reviews that I have seen on here, she has replied to in an immature and dismissive manner that would not be expected from a true professional doctor. I am reporting her to the New Jersey Medical Licensing Board because this is absolutely unacceptable and I don't want other women to go through what I did. If you have also experienced this and seen that your review was somehow removed by her, I urge you to do the same.

Roba the owner and facialist of Skin Outspoken is truly a thorough, thoughtful and amazing…read moreprofessional. Roba seems to understand skincare at a deep level. She is one of the rare estheticians who really knows ALL types of skin and has seen it all. I have very sensitized skin along with acne prone skin, and I want to work on signs of aging. Roba gets it and thoughtfully customized a facial and hydrafacial for me. I was immediately glowy for days in a row which was great. She also recommended a new retinol product for me which works with my sensitive skin. One last but every important thing to say -- Roba is PHENOMENAL at Facial massage. It felt extremely relaxing, and I noticed my eyebrows and eyes were more lifted than when I came in. It lasted all day. I would give ten stars if I could.

From the owner: An escape for all things skin, beauty, self care, spiritual and mental health! I created this place…read moreto help you completely recharge in every possible way you need through skincare. I am beyond excited to start servicing you guys and helping every single person feel at their best and most - Outspoken. Book your services now!

I went in today for a session with Paola and i would like to state that all the lovely reviews on…read morehere about her are true. I found her through Yelp and her Acne before & after pictures! Her place is beautiful and cozy & clean. I was greatly warmly and i felt so taken care of. I came in and i was a little nervous about my acne since it was angry & red. Paola took her time and suggested something different than i had booked and she took the time to explain every detail to me. I scheduled my next session with her for next month! Gracias Paola :) Yajaira

I left my visit with Paola with an immediate confidence boost. I was struggling with breakouts and…read moreclogged pores from the summer when I decided to reach out and book a facial, one of the best decisions for my skin. After months of dealing with my cheeks, Paola was able to clear my pores within 1 visit and leave me with advice to maintain my beautiful new skin. I returned to her 1 month after my facial for a ViPeel, super excited for those results. Looking forward to our future services.

Great selection, found everything I need, great service. Highly recommended, zillion stars.read more

I usually shop here and the two times I went and ask a questions I was answer very rude and with no…read moreprofessionalism from the manager, and even the employees are not helpful if I a ask for a blue shampoo they told to look around since is everywhere and keep waking, the manager in another question I had was rude and with an attitude just a simple question if the items I had belong to a buy one get one free minis promotion the are running, her answer go check the list over there if is not there not and keep walking with a nasty face, I am a customer of Ulta I should be treated with respect this is the second time it happens I shop here because is convenient but I think I will move to Sephora

My husband and I enjoyed our relaxing couple's massage. The location is very clean and well…read moreorganized. Everyone we spoke to from the time of booking via phone to the time we checked out post appointment, offered excellent customer service. We will be back. :)

Hand and Stone was not professional during my visit. The service and communication feel short and I…read morewould not recommend this location.