Whoever runs the service email clearly hates their job. They were so rude over the phone and…read moreemailed me that they wanted to avoid getting questions. Doing their job sounds like an inconvenience. Should work on service better and maybe hire better employees who like their job. Shame.

This insurance broker was very helpful and had extensive knowledge of where my new home is and what…read moreI would have to have do to fire danger! He was articulate and explained it so I would be covered correctly. William beat everyone else's and, some didn't even get close or understand the special policy I needed.

Looking for a new insurance company and thought I would call this broker because they are down the…read morestreet from my office. Nobody ever answers the phone; called multiple times. Left a message and nobody returned it. No notice on their voicemail or website about being out of the office etc... Gave up; they lost my business to another agency. Suggest not bothering with these guys. If they can't answer their phones or return a call for a potential new client what type of service would you get if you actually became a clien? Zero tolerance for this type of behavior in today's environment: look elsewhere.

Before doing business with the Cavanaugh Smith Habel Insurance Agency; some 30 odd years ago, when…read morethey were Cavanaugh & Cavanaugh, with offices in San Mateo, I was of the opinion that insurance agency's, indeed insurance companies were a lot like underwear. To wit their needing to be changed regularly. That was 30 some odd years ago and my philosophy has obviously revised with time, but not the part about underwear. One should maintain the practice of changing under garments regularly. You can expect a professional review of your insurance needs, recommendations and reasonable quotes initially, followed up with regular review and advice for future coverages as needs change. When and if (if and when?} you ever need it, their claims service is outstanding!

This is a very long overdue review for Riskguard as I have been a client of theirs for over 20…read moreyears! Home insurance, family health insurance, Business liability and workers comp policies - Riskguard have got me covered in all of them. And it's really a pleasure to still see a family run operation thriving in SF these days. Geoff, Christine, Kelson and the whole Riskguard team are all absolutely amazingly helpful. I really enjoy working with them, because not only do offer excellent customer service (they shop around to get their clients the best possible coverage at the best possible ricing) - they actually go above and beyond and make me my family feel like part of their family. They pick up the phone (what a novel concept!) and answer your questions right away, they will call or email your insurance carrier on your behalf if you have any issues - the team are just incredibly helpful. It's a side of business that sadly is lacking from many companies these days. As said I've been with them 20 years - shame on me for not writing about them sooner - I plan on being with them for another 20 plus! Thanks Geoff, Christine and Kelson and all!

When I started our homeless non-profit, maybe the best advice I got was to talk to Geoff at…read moreRiskguard. The team at Riskguard researched the heck out of our options, gave us great advice, and provided the documents we needed for our contracted partners. They did it once to set us up and they've been there for us every year since. We've only had a couple of claims. Both times Riskguard walked us through the process and the insurance company they had recommended stood up for us in a powerful way. We work with many bureaucratic and institutional partners and none match the quick turn around at Riskguard when we have a question or need a document. I can't imagine that anyone would find a better insurance broker than Riskguard.

Bao Mei Tan also known as Bonnie was super helpful and professional. She was able to assist me with…read morethe many questions I had regarding my renters insurance. Trust me, I had a lot. Very detailed to the whole process and asked all the questions to get me the best possible rate. Bonnie was very patient and nice. Also Bonnie is extremely responsive when you have any questions outside of business hours. Excellent customer services!! Totally recommended.

Dealing with insurance companies can be a pain, but Bonnie made me think otherwise. I recently…read moreswitched over to farmers since she was able to give me a cheaper premium than mercury. She was very helpful and gave me multiple quotes so I can choose the right one for me. I'm not very familiar with insurance lingo, so I had a lot of questions! She was able to explain each one and making sure I understood. Bonnie has great customer service! I've contacted her multiple times during nonbusiness hours with tons of questions and she would respond! So If you're looking for an insurance agent, she's the go to! Definitely recommend her to my family &friends.

I spoke with Lena at Farmers Auto Insurance. I was treated…read morewith such understanding and kindness, I had to write. She took time to assess my needs and to give substantial, well-I formed knowledgeable information that helped me make a decision WITHOUT bias. If you want good advice and a discussion on whether to switch auto insurance call Lena.

Elbert and Lena are the best! They always pick up the phone, call you if you forget something and…read morenever up sell you. I have been with them for years and they are always there for me...even when they are on vacation. I have struggled personally with Farmers rate hikes for auto but have my other things insured with Farmers and it's because of the service from Elbert and Lena!

This insurance services is the most helpful for my last minute urgent need to get a homeowner…read moreinsurance quote to my title company. I got the most reasonable, and affordable insurance quote for my title company in the last minute today. I do appreciate Joanne who searches out for me to find an affordable insurance.

I'm starting a small business and was looking for a commercial insurance agent. Luckily, I found…read morePam at BLW Insurance Agency. First, Pam is wonderful to work with. She is patient, kind, knowledgeable, and thorough. I explained my business and what I was looking for. I even expressed interest to work with her and her firm because they are a local business. And, they are a great local business! Pam reviewed my request and began searching for a policy. Once she found a match she provided me with a written quotation, and then we spent 30+ minutes on the phone discussing my business, its needs, and the different aspects of the policy including general liability, E&O professional liability, and elements of cyber insurance. I was very pleased with Pam's professionalism and her helpful attitude. If you are looking for an insurance agent, you must work with Pam at BLW Insurance Agency.

Shopping for an insurance agent one can trust is always a difficult task. There are many agents…read moreout there who promise the moon but can't deliver the quality customer service when you need to make a claim. I'm happy to say that Ben Wong at BLW Insurance Agency is one agent that comes through on all counts. He is someone you can trust when you need help making a claim. The fact that BLW represents many different carriers means that Ben can find you the policy you need for your car, home, or business. They did that for me helping me save hundreds over my previous insurance carrier. No BS, Ben is just someone who listens to your needs and recommends the correct policy without having me pay extra for something I don't need. Life is just too complicated to worry about finding the right policy or agent for your needs. Ben Wong helps make buying any insurance policy a breeze. It's about as stressfree as I hoped. Certainly beats dealing with those huge single big name carriers that only care about themselves and not me. I currently have my home, auto, and commercial policies with BLW Insurance and I couldn't be more pleased.

OnMarket ins has been my ins co for the past 18 years. I've always trusted them with my business…read moreneeds, Marat is more like family than "my agent".

This insurance office is outstanding! They are very professional, polite, and knowledgeable. They…read moreadvised me on what coverage I actually need based on a thorough risk analysis. Their number one concern was making sure I was protected! They are an independent agency, and have access to many insurance carriers instead of just one like most companies. They were able to search the market in order to locate me the best coverage for the best possible price! The staff at this office is outstanding! Everything is done promptly and efficiently. They totally changed my perception of what an insurance agency can be.I highly recommend people check this agency out for any of their insurance needs!