George is an angel! He meticulously and conscientiously restored my leather bag to the elegant and…read moredignified look that it had when it was new! The bag had well over a decade of use, as well as nostalgic memories too. I had an accident a few months ago when an unexpected gale force wind threw me 15 feet from the sidewalk into the street and into the path of oncoming rush-hour traffic. I was clutching my bag at the time but it was ripped away by the strong wind and suffered damage. I survived but needed an emergency hip replacement --and the bag survived too thanks to George who repaired the holes and restored the leather to such beauty! What a gift to have a craftsman with such integrity!! Bless you, George, for your exquisite work!!! Amy Neustein, Ph.D. Fort Lee, NJ

I've lived in the North Bergen area for almost 7 years. Luckily, I've never needed a cobbler; until…read moreabout a month ago. Looked up some places, but the reviews weren't so great. My wife found Mr. Maksoud's. At first I was a bit hesitant, but gave it a shot. The place is exactly what I like. Small, the smell of leather and shoe polish that greets you upon entering. Shoes and handbags strewed about. And in the middle of it all is George. Positive, quick with witty retorts, and busy working. He put new heels on a pair of old Cole Haan boots, that I wasn't ready to let go of. George even said they are nice and worth keeping. After about 9 days, I returned to pick them up. The work was great and the price was excellent. 40 dollars. Other places in the area would have charged double. I'm so glad my wife found this place. George also makes keys.

Anyone looking for a shoe repair service must try Quality Shoe Repair in Ridgewood. They did a…read morerepair for me while I waited. It's so nice to find a business that provides "Quality " to the customer. We will use them in the future for sure!

Could not be better service. Always takes care of everything needed. Shoes always look fantastic…read more Important.

Please Stay away from the cleaners.I went in together Pants alteration They gave me the receipt and…read morepromised Me.It will be ready at a certain time when Came back to get it wasn't ready they blamed it on the rain And when I came again to pick it up and to pay they charged me at extra seven dollars They made up an excuse on the spot I try to argue they are just very rude I literally had a receipt that showed the original price. They make sure to bring in the owner's son and the owner was hiding so he wouldn't have to speak to me.

I went to get my clothing clean no problem I checked the price everything is fine. The customer…read moreservice is a hole another thing was not happy with the first girl her phone was more important than getting my stuff. I had a run in with a second girl who said the girl was wrong an didn't get the pricing right an she didn't want to talk or save a customer from walking out the door it did not matter one bit to her. I would not recommend this cleaners to anyone. Stay far away. I was in your cleaners today an it's not the first run in with this woman she is not to friendly an you can tell she don't care if you keep customers. I am a new customer and she already ran me off. I know for a fact I do about 5k to 7k a year in cleaning bills. I don't think money should play a part cause she should give great service no matter. I don't see me going back after her treatment an the concern about how unhappy I was an it didn't matter to her at all.

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

A bit pricey but they did a beautiful job on my clothes! They managed to get stains out of a silk…read moredress from 6 months ago. Also did a great job on a wool coat. I would trust them with all my dry cleaning. Also very important is their use of reusable garment bags! They use significantly less plastic than dry cleaners i've been to in the past.

I had an amazing experience using this used Drycleaner for the first time last week. I brought our…read morepottery barn couch slip cover and cushion covers in to be repaired and cleaned. They were very responsive the whole time, checking in with me on the progress, and the final result was better than I expected. And they gave me a large discount as a first time client! It was also super quick. They didn't ask me to write this review but thought I should share as they are a new business. I look forward to coming back here next time!

Plz don't come if you don't want to ruin your day!…read more I've been to this shoe repair store three times, and unfortunately, my most recent visit was extremely disappointing due to the rude and unprofessional attitude of the staff member there. The boss was fine, but the staff was truly rude. Dealing with such a thing on Saturday literally ruined my weekend. Therefore, I wish to share the whole story with you guys here. On my third visit, I clearly told the staff that I didn't want to spend too much on an outsole replacement, since this particular pair of shoes only cost $95. I even said that if the cost was too high, I would prefer to buy a new pair. The staff assured me the job would be $35, which I agreed to. However, when I returned to pick up the shoes, I was suddenly told the price was $85. I felt helpless since there was no invoice given, and the service has already been done. When I questioned the change, the staff became rude and dismissive, showing a very negative attitude rather than calmly explaining the misunderstanding. It turns out the $35 quote was only for the heel--not the full sole replacement--which was never made clear to me. Thankfully, the boss stepped in and agreed to a $50 charge, which I accepted. But the damage was already done in terms of the experience. After the boss agreed on $50, the staff becomes even more rude to me. This is the reason why I would like to share this experience with everybody else to help your guys avoid such experience. What made this worse is that I had already been tolerant in the past. For example, during a previous service, the staff got black oil/dirt on my shoes which was a pair of brand new Saint Laurent sandals with retail price $770 dollars before tax, but I chose not to complain and continued to support the business. I expected a little more care and respect in return. Please refer to the attached pic for more details. After this last visit, I've lost trust in this store. I don't recommend going to a place where simple communication turns into conflict and customers are treated with such negativity. There are many other stores out there--choose one that values honesty and respectful service.

My husband's special leather loafers needed new half soles. The cobbler showed us two types of…read morequality half soles that could be used. We chose one and returned a day later to beautifully shaped and finished shoe soles. What a wonderful service!