The job went fairly well. I am quite satisfied with the work done…read more The only really disappointing thing was that the boss/plumber didn't seem to have read the messages & updates through Yelp.

Fantastic to work with. So responsive and great communication throughout the process. The project…read morewas more extensive than expected but we found a way to keep it within budget. Highly recommend the Hilltop team!!!

Garett was sensational. Not only did he fix my A/C issues he…read morewas fairly priced. One of his competitors quoted me $1100.00 more plus they said I needed a fan motor. Turns out my fan motor is working just fine. Bottom line is Garett & Coastal HVAC is a solid 10* company!!!

Garret is the absolute best. He has been servicing our HVAC since we moved into our home four years…read moreago. We have lost heat in the dead of winter two or three separate times - with an infant in the house. I texted Garret in the middle of the night, on a weekend and he came the very next day to check it out and get us back up and running. He is so knowledgeable and passionate, and always happy to explain everything going on. We are so grateful for his expertise! Garret is extremely responsive on text, he has talked me through issues over the phone, and I just can't say enough good things. If you have any heating or cooling needs, he is your guy!

Downeast is a great pick if you're looking for a response, reliable, customer-first experience!…read more They did a great job working up a quote over phone/text because that was easier for me. They worked around a difficult schedule and even went the extra mile to fix something unrelated to their job. Don't overthink it -- go with Downeast!

Requested to have 2 existing outdoor outlets to be replaced and they quoted me with a cost of…read more575.00 That quote is not just unreasonable it's more than double what other company's would charge .

ASK mechanical has great communication and was able to service my furnace in a timely manner. Their…read morepricing was adequate and the servicer provided pictures and an update after the servicing. I will plan to use them again in the future.

Ask mechanical installed a new boiler for me. Anthony was very good at communicating throughout the…read moreentire process. Anthony is knowledgeable and will make sure the job is done right. Even helped me troubleshoot a unforeseen technical issue with my existing Nest thermostats on a Saturday.

We had a 'rush' need to fix our leaking drain pipe one week before an Open House. Mr. Doria…read morereplied to our phone call right away; he said he'd be in our neighborhood in two days; he showed up when promised; he fixed the sink drain quickly and perfectly and charged us a very reasonable fee. Can't get any better than that!

Doesn't answer phone. Doesn't show up. Stay far away. Said the same thing as others have posted…read more Rude and incompetent.

Spoke with him and scheduled a visit at 4 pm. Confirmed twice that he's going, he just sends a text…read moreat 4:20 pm that he's all set he has a lot of work and doesn't need this. Very unprofessional I called him then he hung up on me. I did not look at the reviews but I should've. DO NOT HIRE THIS GUY for your time's sake.

Have been a customer of another company for a couple years and have always been treated with…read morerespect and good service. This week, my mini split unit started leaking water. I called them to request service and it was almost like I was bothering them. I was given a first available appointment 27 days in the future. Can you believe it; 27 days!!! This is hot, humid, rainy Maine in the summer. I reiterated I was an existing customer and tried to impress on her that this was somewhat urgent and asked for a sooner date. I was told there was nothing sooner but she would escalate to a manager who would call me. 2 days later, I haven't received a call.... In the meantime, I called LaPlante Home Services who said they could be here in under 48 hours. They were polite and seemed excited that I called. The technician arrived at exactly the appointed time, did a thorough analysis of my problem, and completed the work in a little over an hour. The technician was friendly, courteous and professional. A pleasure to work with. Needless to say, I'm moving all my home service needs to LaPlante! Keep up the great work Shawn.

Called to have some work done on my ac talked to a few different people there about my project they…read morewere going to make plans to come out an get my ac running at the last minute after making me wait about a week told me they decided not to do the job without even looking at the work they make a big deal on their tv commercials about how they do all this work and help everyone but they could seem to come to my house run a new line set from A to B an evacuate the system an fill with new refrigerant Pretty simple job yet refused to do it on a brand new system an brand new house I would not recommend to anyone! Stick with reputable companies like P Gagnon and sons in southern Maine

Terrible customer service. they will continue to loose existing customer's and potential customers…read moreif Jen is answering the phones. her lack of empathy, harsh tone and black and white attitude is off putting to say the least. sometimes you need to look at the big picture and potential gallons sold. dead river installed a brand new furnace in a home we bought then refused to work on it 3 months after installation because we don't have an account with them. well Fabion who I have had for 12 years were happy to come out within and hour and fix dead rivers mess up free of charge. they see me as an asset. I own multiple properties and businesses and as good buisness people assessed the situation and fixed dead rivers mess up. not to mention it was 30 degrees out and I have children. Jen could have cared less.

Delivery was fine. No problem ordering or receiving propane. Problem was when I decided to change…read moreto a less expensive vendor. I was told it would be $250 to remove my 300 gal tank. Well after numerous calls to remove it since July 2025 it still sits on my lawn 1-18-2026. I guess it is considered abandoned. EPA will be the next call! It's a danger to my family and the environment!!

We needed two expert technicians at our home today because first the disposal and hit H2O dispenser…read morestopped working. Then, we started hearing water dripping from the living room heat pump. At first one technician was promised for the sink problems and a second one in two more days for the heat pump. The second technician came first after he realized he had time to come today then the first technician showed up and fixed the sink problems ALL IN ONE DAY and on the day I called them. The technicians are always pleasant to deal with and respectful of our home. I have been with Pine State since they gave us the best quotes on heat pumps five years ago and I tell everyone I know to call them for all your HVAC, plumbing and electrical needs. They are simply the best!

Tucker was great! Explained the procedures and what he was going to do on that day and I feel he…read morewas very thorough. Courteous and clean, he put covers over his shoes and was very respectful!