I had an outstanding experience with Orthoworks from start to finish. From the very first…read moreconsultation, the entire team made me feel comfortable, informed, and confident in the treatment plan. Every appointment was well-organized, on time, and handled with a high level of professionalism and care. What really stood out to me was the attention to detail and the consistent communication throughout the process. Janet and Dr. Fang took the time to explain each step, answer all my questions, and ensure I knew exactly what to expect. The follow-ups were thorough, and I always felt like my progress was being closely monitored and prioritized. Janet and Dr. Fang were both incredibly friendly and welcoming, creating a positive environment every time I walked in. I couldn't be happier with my results. My smile looks amazing. I highly recommend o Orthoworks to anyone looking for top-quality care and exceptional results!

First of all, the visit was great, everything was wonderful, I took my son in for his first free…read moreevaluation estimate and procedures done on 01/29/2026 at the end of the procedures we met with an Advisor A.K.A payment plans person name Celeste, we talked to her and at the end of our conversation she said ok I will e-mailed you the information so you can discuss which plans you want to go with your wife. 24hrs later, nothing, 1 week, nothing, 2 weeks? On 02/09/26, I called the office and said I had not received anything from my email for weeks. Can you verify you have my correct information? They said Yes, we are sorry. We will email you in a few hours, a day later, nothing at all. I emailed them again on 02/10/26, 7days later, still no response. This is very unprofessional. If I have to call/emailed you just to follow up as your customer, then no, thank you. I'm not getting a free braces service here! I will be going elsewhere even if its 20 mins drive vs 10 mins. I don't feel valued and appreciated here from the start! NO Thank you!

I had a great experience at San Bruno Smile. As soon as I walked in, Mary Ann at the front desk…read moreacknowledged me right away -- even though she was busy and working by herself. She was helpful, kind, and made sure I was well taken care of. The dentist also took great care of me.

I had a deep cavity removed from under an old filling, and the entire experience was better than I…read moreexpected. Miriam and Beatriz at the front desk helped everything run smoothly, from check-in to scheduling my upcoming visit. They are both so warm, welcoming, and friendly. Dr. Patel was amazing. He has such a calm and reassuring presence, which helped put me at ease and made the treatment go much better than I expected. His professionalism, patience, and gentle approach made all the difference. Tatiana his dental assistant did a great job facilitating the treatment process. She was attentive, supportive and helped everything go smoothly from start to finish. Thank you all for making what could have been a stressful appointment such a positive experience!

I've had a great experience here and can't recommend them enough. The staff is incredibly friendly,…read morefrom Carol at the front desk to Christina the dental hygienist and Dr. Chen. Everyone is welcoming and makes you feel comfortable from the moment you walk in. There is a small private parking lot, which makes visits much easier and stress-free. The cleanings are gentle but still very thorough and efficient, which I really appreciate. One thing that really stands out compared to other dental clinics is that my appointments almost always start on time. I never feel rushed, but I also don't feel like I'm sitting around waiting. Scheduling future appointments is also very easy. Overall, this is a well-run, professional, and friendly office that makes going to the dentist a much better experience.

Today I had a cleaning and overall assessment from Christina and Dr Chen. As usual the cleaning was…read moreexcellent by Christina. She was great. More information that is always helpful. Same with Dr Chen. The best. Nothing more to say... Chris is always there... makes you feel totally comfortable and really listens! How refreshing... everybody is relaxed... they stand out in many ways over and above. Thank you!

A dentist office that cares! Dr. Tran and the team always provide top quality service with a…read morewelcome attitude and smile. This is the first dentist office to check my tongue and throat for cancer during a routine cleaning/checkup. Not only that, but Dr. Tran takes the time to explain the what and why of my procedures. He even has a small camera he uses to show what my teeth look like in real time! I got to see how cracked my fillings were and areas where my gums are receding. And he's the first dentist to pinpoint that I clench my teeth.

After nearly 20 years living in San Francisco - and cycling through a new dentist every couple of…read moreyears hoping to find the right fit -I can finally say I've found "my" dentist. It might sound unusual, but I genuinely look forward to my dental appointments. Especially in a world that feels increasingly stressful and anxiety-filled, that hour in the chair has become one of the most welcoming, calming, and unexpectedly enjoyable parts of my week. Dr. Tran at Thodas & Tran Dentistry changed that for me. Even though he is out of network for me and not local to me - I happily travel from SF to San Bruno because he and his team are worth it. Dr. Tran has a steady, reassuring presence and takes the time to clearly explain what's happening, what to expect, and each step along the way. He thoughtfully reviews all options, walks through the pros and cons, and makes sure you feel informed and empowered - never pressured. Georgia and the other dental hygienist are the best. My teeth have never felt this clean! Professional rocks starts. Jenny, the dental assistant is excellent - so knowledgeable, warm and friendly, and always one step ahead and ready to go. The entire staff is amazing. You're treated like a person, not a number. After two decades of searching, I FINALY feel completely confident, happy, and at ease with my dental care. Highly recommend!!!

Always have the best experience here at this dental office! Today I had Dr. Htet as my dentist,…read moreand she was truly amazing! Calm, friendly, and very caring of her patients. My teeth are also very sensitive and she had the most gentle touch during my cleaning. Definitely look forward to continue having her as my dentist.

I am writing this review after a year of not going to this office. I started off with good…read moreexperiences with this dental office. Front desk was friendly, the dental office/equipment looked modern, and the dentists were efficient. Each procedure was explained and front desk helped with scheduling and often notifying for upcoming appointments. So the reason why I stopped going... I had a filling redone due to it coming off. However, I had pain around the same tooth for months. I couldn't eat on that side at all. I went back in for checkups to see if they can figure out what's going on. The head dentist told me to consider getting a crown since there seems to be a cracking on the tooth. They offered to cover the costs however I thought it was a bit extreme to get a crown from a routine filling. Over the next couple months, I would go back multiple times since the pain didn't go away. This included shaving part of the filling, redoing the filling, and trying to figure out my bite. And the final time I went there for a checkup, I was just told it could just be a neurological thing and almost made it sound like it was my fault and they can't do anything about it. The only reason why I kept going back was to give them the opportunity to fix what they had messed up. I ended up looking for another dentist and I told them my issue. They were able to figure what was wrong, and redid my filling. Now I have no pain.

This review is long overdue for Dr. Ho and his team. I've been a patient for over 16 years, and my…read moreson has been coming here since he was 2 years old--he's now 12. That alone speaks to the trust and confidence we have in this practice. The staff is always welcoming, kind, and friendly, making every visit a pleasant experience. Over the years, I've had everything from routine cleanings and fillings to a recent root canal, and Dr. Ho has consistently been professional, attentive, and thorough. He takes the time to explain procedures, makes sure I'm comfortable, and always delivers excellent results. I trust him completely with my dental care because he genuinely cares about his patients and the quality of his work. I'm currently undergoing Invisalign treatment, and I'm thrilled with my progress so far. I'm excited to see the final results! I've recommended Dr. Ho to both my family and coworkers, and I wouldn't hesitate to continue doing so. The only area I think could use some improvement is scheduling. One of my appointments had to be rescheduled three different times before we were able to find a time that worked. While I understand that schedules can change, last-minute adjustments can be difficult to accommodate, especially with a busy work schedule. Overall, Dr. Ho and his team provide outstanding dental care, and I highly recommend them to anyone looking for a knowledgeable, caring, and trustworthy dentist.

Dr. Ho has been providing great dental care for our family for many years. Throughout my most…read morerecent Invisalign treatment over the past almost two years, the staff has always been friendly, courteous and professional with each of my visits. Great follow-up on appointments and scheduling with exceptional care provided by everyone. Strongly recommend South City Smile for any dental care needed.

I had tooth sensitivity in my front teeth for a year which prevented me from smiling on cold…read morenights. My previous dentists said there was nothing g I could do to fix it. Amazingly in my first treatment with Dr Pombra she treated the area with a high tech laser and I am 100% pain free. She is spectacular!!!

Dr. Pombra and her team of hygienists are wonderful! They have great bedside manner which is…read moreimportant to me. I always receive actionable steps I can take to make my oral care even better. Highly recommend them to everyone in the Bay Area.

My wife Rovina and I have been coming to Dr. Lei Luo's office for more than 5 years. We followed…read morehim from his San Bruno office to this beautiful new location in Redwood City. Today was our annual teeth cleaning, and the hygienists and staff were excellent as always. What keeps us coming back is the trust we have in Dr. Luo. He has successfully completed 3 dental implants for me over the past few years, and I'm scheduled for another one soon. The results have been fantastic. I also want to thank the reception staff and Dr. Luo's nurse/assistant. They are always so friendly and patient. When I have questions or need to tell Dr. Luo something, they listen carefully and make sure he gets the message. It really makes us feel cared for. Dr. Luo and his team truly help us maintain healthy teeth as we get older. The new office is beautiful, spotless, and very comfortable. They speak English, Chinese, and Spanish, which we appreciate. If you're looking for a skilled, caring dentist in Redwood City, especially for implants or senior dental care, Dr. Luo is the best. Thank you for 5+ years of great care! 570 El Camino Real, Suite 270, Redwood City.

I've been coming to this dental office for over 10 years and have had all my major dental needs…read moretaken care of here: from wisdom teeth removal to my first root canal, along with the regular cleanings I get every six months. Dr. Luo and his team have always treated me with the utmost respect and courtesy, and I really appreciate how accommodating they are when I call in for last-minute appointments - they always do their best to fit me in as soon as possible. During visits, they offer helpful advice and feedback whenever I ask, and I've always felt well-informed and cared for. I also enjoy the charm of the office; the little touches in the waiting room and the ample seating make it feel welcoming. While it can get pretty busy on weekends, my needs have always been met without issue. Parking's not a hassle either as there's metered parking conveniently located right outside the office. Dr. Luo is incredibly patient, knowledgeable, and kind. I have a lot of respect for him and his team, and I'll continue to return for all my dental care.

Care Quality, staff are very friendly make you comfortable while working on my teeth Dr Alexandra…read moreis the best

First time here with great experience! I was seen my Dr.Chan and Jenni with the help of Yoly. They…read moreall have professional knowledge and explained everything to me. Would highly recommend this place!