Driving past, this restaurant may just look like another run off the mill hamburger joint. But…read moredon't let looks fool you- this restaurant is easily one of the best in Decatur for a plethora of reasons. -Food The food here is absolutely amazing. Have a crave for delicious burgers topped with all the classics? Hungry for some signature crinkle cut fries? Whatever your eager taste buds desire, Krekel's will deliver. Not to mention their delectable shakes and ice cream! -Service I have no complaints about service! I have ordered online many times, and it- the food- is almost always prepared and ready by the time I finish my 6 minute drive to the business! So yeah, service is pretty good. -Final Verdict If you want delicious, Krekel's is the place for you 5/5 Would Strongly Reccomend

I see why one of the other locations I rated has a poor ordering system you walk up to a bunch of…read morepeople not in a line waiting on one of the 2 windows to open to ask who is next. Probably the worst ordering system I've ever encountered. In fact some jerk cut in front of me and another person because of this failed system. They don't even have any literature explaining this poor system either. Finally get my order in and take a seat, ordered the triple cheeseburger and fries and a coke. It didn't take long to get and have to say, food was good. The burger seemed a tad smaller than other locations. Food was a more expensive than other locations too, Springfield location is the worst and most expensive though. They don't have indoor seating, fyi. I would return, but would recommend preordering to avoid their poor service.

Love the place. The original smash burgers. This is a central Illinois institution. You can't go…read morewrong coming here.

Love the burgers, always fresh and never missed what I wanted on them.. love the shakes as well. If…read moreyou like lemon ice cream.. go get ya some, it's delicious!!!

The burgers and crinkle cut French fries are super delish...!…read more Very affordable for a big family that just wants to dine out for a fresh home-cooked hamburger! On Saturdays its fun to go and see all the kids laughing and enjoying there meal..whatever it may be.. The custard icecream is a winner!

The food is delicious especially the ice cream. Surface is great. They get it quick and easy to…read moreyou. Obedience is great too because of how nice tables are, but I will say that they do not take care of them as well as other people do in different restaurants.

Ohhhh krekel's....a family favorite! We came here after a long weekend of moving back in July and…read moreit's just as good as ever. We have been coming here for decades and hope to continue the tradition of decades more. The burgers are phenomenal but the show stopper is the lemon ice cream cone with sprinkles!!!! The food and the staff here do not disappoint!

When we go home for a visit we have to stop in for a kreckles burger…read more Now I know you're probably wondering if she has to stop on every trip why the 3 stars. Well I am so glad you asked! The service isn't the best any more. They are not very friendly and make you feel like you're bothering them. No service with a smile at all. In the recent years the quality of the burger isn't at the level it use to be. I fell it's it or miss on if the burger is going to be out of this world good or just average for a burger. The one thing that never disappoints is the strawberry lemon custard! If could I would live off of it, it's that good

This evening we went to pick up something for dinner. The staff was very friendly and helpful…read more But the air conditioner had apparently broken- and even though the outside temp was in the 80's, the temp in the store was probably in the 90's and felt like a sauna. I felt so sorry for the crew- they all looked miserable and were sweating profusely. My husband propped one of the doors open to help the situation. When we were leaving , I suggested that they keep one of the doors on the other side so there could at least be a breeze. But the woman told me that they were not allowed to keep the doors open:(( Many years ago , I worked in a fast food place so I know how awful it is to work in that environment in addition to the low pay. The manager should have at the very least brought in fans for the staff working in a hot kitchen/or at the staff. I think that it is a very unhealthy environment and I hope that Krekel's owner /management will look into this situation as soon as possible. They can and must do better!

Krekel's Custard is located across from the mall and just north of Steak n Steak. Local favorite…read morespecializing in old school burgers and shakes. I had a twist, half chocolate half vanilla. My tip, if they ask if you want sprinkles, know that you are really getting a sprinkle of sugar! Give this place a try you will not be disappointed.

This was our first time trying rolled ice cream and it was delicious! They also serve milk teas and…read moreboba which looked yummy too! They have a kiosk you can order from or a counter service option as well. Decoration is modern with lots of natural colors and elements like plants. They had board games and books available for customers as well! My only qualm (which is really only relevant to a small percentage of people) is that a lot of their ice cream flavors have bananas, which I'm allergic to. Still had lots of other options to choose from.

Great place with yummy desserts and welcoming vibes! Service was great and nice! We had boba teas…read moreand ice cream!

You can't go wrong with Baskin-Robbins! We love ending a night out here. The ice cream cakes are…read morethe birthday go-to in our family! Classic favorite. The best!

I love Baskin Robbins. It is a perfect ending to date night. I got an ice cream cake and the family…read moreloved it. I was able to customize the cake and it came out perfect.

Review Visit: September 27th, 2016…read more I have been to many ice cream shacks/burger and let me tell you... This may have been one of the best burgers I have ever had. It easily places Top 5 for me. Maybe even Top 3! I grabbed a simple burger with the usual toppings and it was amazing. They are thin patties a la Steak N Shake, but they taste 100x better. For $2 for a simple burger... you really can do no better. I grabbed a small strawberry ice cream and that was pretty great, too! But why not a perfect 5? Well, the cashier was great at taking the order, but the professionalism of the staff behind the counter was a bit immature. Maybe I am just getting old.... They also have quite a few Decatur locations, one in Pawnee, and one in Mt. Zion you can also visit, if you are never in Springfield, IL.

They need to improve on everything. It's the dirtiest and most expensive Krekel's locations out of…read moreall of them. Place needs dipped in a vat of sanitizer and a paint job. The owner is obviously checked out because the place is a wreck and disgusting. Can't afford even to paint the picnic tables I guess. Food isn't great either and takes forever. Used to have a manager who worked here for years and the food was better. Since he has left and the owner is there, place is a mess. Burgers aren't the same anymore and again paying way more than any other location by far and their rent is no way more than other locations like in Forsyth! Btw, Forsyth is the best location for all aspects- clean, food is always good and the staff is amazing! Worst Krekel's out of all of them.

Place is decent but not my fav of the 5 I've been to. Forsyth is still the best overall location…read moreand Springfield's being the worst out of all of them. Nice to check off another location from the list and only 3 more to go!

Customer service was fine. Food was very bland and had an off taste to it. Watched an employee come…read moreout and for some reason, touch the bathroom door handle and walk away from it? She then walked back into the kitchen and proceeded to handle the food without any gloves on.

I was really shaken up here a lot of shockingly morbidly, obese people that couldn't fit through…read morethe door. I wish there were a Panera nearby where I could've gotten a big salad. Here the salads with the dressing would be more calories than a burger. Food & Wine magazine rated Culvers as the number one restaurant with the healthiest burgers. I was starving & there appeared to be only fast food chains & gaming rooms nearby.

This location is typical of the franchise. Consistently good food and friendly service.read more