The food is solid and the staff is friendly BUT if you go through the drive through ALWAYS check your order for completeness. We have twice in a row gone through and each time, significant parts are missing. In fact the last time, I called and was sent a voucher for the missing items, then the next time I came, used the voucher, and the staff again failed to provide the exact same missing items (this time times 2!!) let's get it together, Culver's. read more

This is probably the best fast food restaurant in town when it comes to quality, consistency, and efficiency. The food is always fresh, and even though this location always has a full line in the drive thru, don't let that discourage you! You're in and out so quick and the wait you do get is always worth it. The employees tonight were so chill and made my night that much more better, and more delicious so I had to come leave a review! Thanks all! read more

Great staff. Smile and happy clerks. Fast food. Excellent fish dinner!!!!! Hope they open up a store near Chatham. 5 star

With today being national double cheeseburger day, I figured I'd tell you about the amazing double cheeseburger I had at Culver's the other day. As a Culver's virgin, I've never experienced their butter burgers and after 12 days twice a day of driving past their billboard here in SPI, mom and I journeyed out to give them a try. We each ordered our own double cheeseburgers, one medium fry to share and a small salted caramel milkshake. The person taking our order at the drive through was smart by saying "would you like ketchup or cheese sauce for your fries?" Cheese sauce of course!!! Thanks for asking!! Drum roll please.... I took the first bite of my first ever Culver's butter burger and instantly fell in love. Where have you been all my life Culver's?!?! The bun is super fresh and soft. The burger has those delicious crispy edges that are amazing. Since it was my first time I didn't know what came on the burger and got pickles, Mayo, and mustard only bc I knew I didn't want ketchup or raw onions on it. Now I know I can just say minus those two things and I'll get lettuce and tomato too! The fries were piping hot and crispy as I munched on a few during our drive back to mom's house. Then when we added the cheese sauce to the party, the fries were just that much better! With everything being made to order, and because of that they give you a number to put on your drivers side mirror and let you know where to pull up to wait and for a few and someone bring your food out to you, this fast food option is doing everything right. read more

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So usually we don't have any issues eating here with a gluten allergy because we tell them, but today I think the fries were in a shared oil or fryer because both my husband and I had a reaction. Really disappointed because I thought this place was a safe food place for us. Check if you go, we let them know and still ended up in pain. read more

Virtually everything on the menu is good! Quality stuff, prepared well! They also do a great job of hiring staff--all the young people (as well as a few older ones) are polite, courteous and attentive! For a "burger joint" this is top notch! read more

Most Culvers food is ok. Good taste good ingredients. I eat there often despite the problems. The service vary from 1 location to the next. The service most of the time is good if you eat in. The restrooms are usually clean. It boils down to the manager. I've had wrong ingredients on my orders. Damaged products dirty restrooms poor service long wait times . If you drive through and leave the premises with the wrong items you're in trouble. You have to get back in line and basically start over. Best to walk in and look around before you place your order. read more

We revisited this Culver's today for lunch. I had the double bacon burger basket with crispy fries, and my husband ordered the single bacon burger. We did not double-check when the CSR gave us the total but we wondered why it was over $20.00. The food arrived quickly, and we realized we had been charged for two double burgers, not a double and a single. Even with the excellent food, requesting crispy french fries was a big plus. Overall, it's still a good deal. We need to pay better attention when placing our future orders. read more

They are consistent with their food quality and customer service. Whenever I don't want to waste my money I go here. Never has my burger been undercooked or anything sketchy about my food. read more

Culver's - Onion Rings - Burgers Near Me - Springfield, Illinois

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this Carli girl (a worker) took a big bite out of my burger as she was bringing it to me then threw the fries at my homeboy all because she doesn't like me. very disappointed. will NOT be coming back. read more

Always good service and food . Staff are always very friendly . When you have to wait doesn't take very long. This is a great place to go,

Four of my stars are for the food, but the extra factor that bumps this place up to a five is staff, and in particular a manager named Kyle. I don't think I have ever encountered anyone who seemed happier and more well-suited to his work. I was in Springfield on vacation and visited this Culver's twice, a few days apart. Kyle helped me both times and was such a joy. On my second visit, I was wearing all blue, the color of employee uniforms, and he joked that I looked like I was there to work. Everyone I encountered was friendly, but Kyle raised that to a whole other level. As for the food, Culver's is always great. Their turtle sundae is amazing. read more

Just left Culver's with a 1/4 inch thick bacon cheeseburger. The bacon was thicker than the burger, but the vegetation was not skipped on. There had to be a wedge of lettuce on it plus tomato and a half inch slice of red onion. The burger was flattened so as to create a char I assume but I prefer more than just a char on my burger. Where was the juicy meat, sorry the juicy got squeezed out in favor of char. Where was the meat for that matter, flattened to a near cinder hockey puck which was somewhat difficult to find amidst the lettuce. Bacon had almost no taste which is hard to do to bacon. Fries were hot and fresh but saltless and near tasteless. AND I got it all for a mere $10. Mc Donalds has bigger burgers for less money. read more

Culver's - Burgers Near Me - Springfield, Illinois

Need to move the words "Fast Food" from their ads. It is far from fast food when you have 7 cars out n front of you waiting on food. It took 15-20 minutes waiting in line. They are quick to take your order and your money then you wait...and wait. They diffidently need a new process. I would have gave 3 stars if my food would have came before I stopped typing. read more

Where we live, we don't have this company! I was so excited because I LOVE custard! Its denser then regular ice cream, and I was so excited at the list of options you can add to the concretes (it's like a blended ice cream desert with candy pieces in it!) !!! We came in and we definitely filled the cafe! The blue shade this company has chosen gives a feel of nautical inside! Odd because we are so far from the ocean! Once we ordered I noticed a huge display of prepackaged custard options and I begin to wonder the price! After watching three employees clock out and take their meals around me, I had to walk over to a staff member to help me! When I asked about the prepackaged, she mentioned that they were buy three get one free! I was so pleased so I did just that. My custard order (chocolate with Reese's and brownie pieces was SO GOOD!) The other prepackaged ones I ordered I'll post in the photo here. I want to come back and try the burgers. This location isn't very clean and their lobby could use an update! I suggest addressing the obviously under cleaned store! Also, some of the staff should be mindful of how they shouldn't eat on the floor or be in such a hurry to over look the customer experience and get their own food first! read more

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Winning to Culver's today there must have been 6 people standing in behind the counter doing what I have no idea I stood there for 5 minutes no one ever asked me for anything finally they all just walked off at 1 time 1 guy was standing there waiting on about 6 people I said that h*** with it I'll go somewhere else and I will continue to go somewhere else I will Never return there again read more

Culver's appears to be a Midwestern gem. A step inside is like a step back in time to an era where things were much simpler. Although it has the modern amenities, the decor is retro. The employees are friendly. We ordered a Salted caramel frozen custard treat, but they have an alternating flavor of the day. You can also purchase ready to go concrete containers for the custard lover on the go. This place is sure to bring us back for more. read more

Culver's - Burgers Near Me - Springfield, Illinois

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I absolutely adored the custard I had. Craving it now. Honestly I now have intention of seeing every easy to get to one in the area just to taste their custard. read more

I do not recommend going here to eat because they do not care about their employees when they are sick they make them come in no matter what or they get threatened to be fired in the management is terrible one of my friends worked here and she got verbally abused and when she stuck up for herself she got fired instantly and it was really cold out and she did not have a ride and she got kicked out of the building and she had to sit in the parking lot as she was leaving she was crying they tell the employees during the interview process what they want to hear just to get them and then they treat them like dirt when they work there they have favoritism and if you're not one of the favorites you get treated horrible. read more

Excellent food and service. I love the butter burgers, crinkle fries, cheese dipping sauce, milk shakes and mixed concrete custard. This location is very clean and the service is fast and friendly. My order has been correct each time. Even though this location is a bit of a drive for me. It is my "go to" hamburger joint. read more

Terrible service! Will always wait 10 plus minutes for your order. Not to mention a mask mandate! Way to lose business libs!

Delicious Ice Cream! Frozen yogurt as well! The pups love it! Great burgers! Always my go too!

Consistently greasy food. Ask them to wring it out if you want but it does little good. A zero-star experience but the kids like it. I'll throw them a single star for the cheese curds and another one for their custard. Other than that, not much worth eating. read more

Easiest place to get frozen custard in Springfield and above average fast food butter burgers as well. My favorite sandwich so far is the Original Cheeseburger, the deluxe burgers aren't worth the extra money. Staff has always been real pleasant and courteous as well. I learned after the fact that some items cost extra and aren't listed on the menu, such as tomato costing 35 cents. read more

Food = no idea. As I have never, ever eaten here. Frozen custard....to die for! Nomnomnom... perfect for 90 degree weather. Prices = reasonable. Cash or credit. Overall, I'll be back to get more frozen custard (as I have been going, during my infrequent visits to IL.) read more

The manager let us come in, us the restrooms and order our entire food order, the proceeded to kick me out because we had no mask. Absolutely ridiculous. we were in there for a good 15 minutes before anyone said anything. read more

I gave one because i use to be employed and got fired for asking if i should come in to work cause i was sick the hung up and not even two minutes later they called and said that i was let go and was instructed to bring my uniform in when i pick up my check read more

Great burgers made fresh. Great Concrete mixers. 5 stars. Took a little longer than expected for food to be ready but I knew the burgers were made fresh read more

Family stopped in for lunch today and was not impressed. All the food taste like fish. A bit pricey for fast food that's just average. Staff was quite friendly and helpful though read more

Culver is one of my favorite fast food chains. I would eat there every Sunday after church if my family would let me. Well...maybe not every Sunday, but two out of three. The place is always clean. The atmosphere is nice. Seating is easy to arrange if you have a large group. The staff is very friendly. Really good burgers. I also like the buffalo chicken strips. If your not worried about calories then you should definitely have the fried cheese curds. (Actually, if you are worried about calories you should skip all the burger joints.) The frozen custard is awesome. I saw someone in the forum complain about greasy food. I had to shake my head. This isn't a health food restaurant, it is fast food. Anyway, that's my take. I like it. I think you will too. read more

Woman taking orders must have been tired she stood sideways and leaned on the counter the whole time. It appeared like she was troubled by having to wait on us, not a good job for Mikel. Maybe should try to smile. read more

Clean place. Sure it's fast food but I consider it a step up from that. I eat there often as my workplace is nearby. They take the time to hire quality young people from all backgrounds and they all display terrific attitudes towards the public and I don't see a lot of that in other fast food places. The food is more expensive than McDs or BK but much better tasting. read more

This is currently our favorite Culver's; however, it is quickly becoming almost to annoying to eat there. Lunch hour the noisy vacuum is run about every 20 min. While it is running no conversation can occur because it is so loud. It would also be so helpful if they would begin using the posts to zigzag lines. I'm sure there is a name for these queue lines but not sure what it is. Lunch hours it is hard to get in the door because everyone is huddled at the door waiting for the next cashier. The workers are so friendly and the food is great, but these 2 annoying things are going to drive us somewhere else. Right now we go there 2-3 times a week. read more

Really good fast food restaurant. This is one of the better Culver's I've been to. They are usually quick about taking my order and getting me my food. The quality and accuracy has always been good and consistent. My only real criticism would be the menu is somewhat confusing to read and look at. Simplifying it with numbers or not having what looks like two different menus would be nice. But that's not really a huge problem. They do get busy on peak times so plan your visit. read more

I love Culvers---the burgers are awesome quality, fries are my son's favorite. The Custard is incredible! Try choc custard with marshmallow topping---my teenage daughter's and my favorite. Price is very reasonable. Did I mention you can get a burger with REAL cheddar cheese? Best kids chic nuggets too- REAL quality chicken meat. Family loves it here!! read more

Careful when applying at Calvers especially if you have a disability like Autism or any other minor disability. I had Autism with a type one called Asperger which means I have difficulty with communication and socializing. I like to try to be independent and god bless certain jobs who have the patience with people like me. I told the manager shakabe before he hired me and he said it's ok and I was hired. In the end I said something about my pay while joking around and I didn't know or even get warned and I was fired. I came to get my paycheck and was told by shakabe that I wasn't allowed on the property. Then the GM called and I told him what I was told and he said I am allowed with shakabe lying and denying he didn't say that. Of course the manager never lies cause he's the manager so why believe me and my sister who heard it straight from his mouth. I'm not mad about getting fired I just have a feeling it is being lied about by Shakabe there and is being over stretched a little. read more

Two out of the last three times we have been given the wrong order at the drive up window. We take food back and they end up reordering. It does not appear to be a big deal to anyone but us, the customer. We like the food and prices and have been frequent visitors but something has changed, not for the better. Too much conversation between workers at the window? read more