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    Direct Appraisal

    3.0 (2 reviews)

    Services - Direct Appraisal

    Personal property appraisal

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    Jarvis Gems & Jewelry Appraisals

    Jarvis Gems & Jewelry Appraisals

    (26 reviews)

    North Dallas

    OPEN LETTER TO MR. JARVIS…read more Mr. Jarvis, I feel compelled to tell you what a horrible experience I had when I met you on Tuesday. In my opinion, you were condescending, inappropriate, rude, and acted in a truly despicable manner. For the record, I explained to you that I bought the ring for my late wife as a 10th wedding anniversary gift almost 30 years ago and that it has been sitting in my safety deposit box since she passed but my daughter is now of age and wants to wear the ring. Hence the need for the insurance appraisal. I further explained that the diamond was purchased from McGivern Diamonds but set by Jared Jewelers. I explained that I lost the original GIA Certificate and although GIA will not issue a new certificate they will provide a letter detailing the information on the certificate at a cost of $30. At the meeting, I provided you with the original letter from GIA and attached was the receipt for the $30 fee. Although all of this was true and easily verifiable with McGivern Diamonds and GIA, you made numerous inappropriate statements as if I were a common thief. This included ridiculous comments about how you were surprised that the measurements on the GIA letter matched the actual diamond. Worse, when you asked for what I originally paid for the ring you offered to buy it for $11,000. You obviously did not believe that it was for my daughter from her late mother. You thought I was a thief and would jump at an offer to pawn the ring. To add some additional insult, I was told that the appraisal would be provided immediately. But when I paid you with a check you said the appraisal would be emailed to me in 2 days. I guess you needed to make sure the diamond thief's check would clear before providing the appraisal. Unfortunately, I doubt I am the only one you treat so poorly. Perhaps I am just the first one who is calling you out for your truly horrendous behavior. You were very unprofessional and should be ashamed. I do NOT recommend ANYONE use the services of Jarvis Gems & Jewelry Appraisals. The above describes my experience and is my opinion!!!

    I had a very stressful situation and nobody in my industry was proficient to the degree necessary…read moreto answer my issue regarding a difficult stone to legitimize. His peers in his field all said Steve was the one who could do what no others would be able to. It was a time-sensitive, and highly emotional task I threw at him and he took it personally. On a human level- not transactional. He would not take the first answer that seemed pretty clear which he could have easily taken. He spent ample time with me, exhausted every method he had been trained to rule out any alternative possibilities and brought peace back to my heart. He could have charged me the sun and the moon but he was more than fair in price and far above and beyond in service, empathy, integrity, and overall professionalism. I will always be thankful for treating me and my situation as if he was personally vested and not just a transaction. Love to you and your team. Forever grateful

    Texas Cars Direct - She wants me to buy this for her Dad

    Texas Cars Direct

    (95 reviews)

    North Dallas

    I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

    I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

    Direct Appraisal - appraisalservices - Updated July 2026

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