They are always helpful! Such nice people too. And prices are great, even with repairs. Thank you!!read more

What a wonderful find! I live in Austin, but I heard about this place and had to come check it out…read more So glad I did! I got a gorgeous gold necklace and earrings of very high quality at an excellent price! I am definitely coming back when it's time for my next splurge. Thank you!

I have a piece of jewelry, which cannot be replaced, on which I wanted to engrave my name…read more Jewelers, especially those in Malls, typically strike me as flashy, phony and mainly interested in commissions. I was reluctant to use any of them. I asked some of my friends for a referral of someone they knew to be good and trustworthy; and, I was told that Invest-a-Cast was excellent. When I dropped the piece off, I was pleased by the down-to-earth, personable help which Robbin gave me. The engraving was done exactly as I wanted; and I can honestly say that I have seldom done business with such pleasant, caring and gracious business people. I will use them for all my jewelry needs; and highly recommend them.

Invest-a-cast has been making wonderful jewelry items for me for several years for my retail…read morejewelry business. The craftsmanship is superior.

What a wonderful group of gals that work for this Jewelry store and what an incredible selection of…read morefine jewelry they have to offer! I simply stopped by their shop the other day to see if they could replace the batteries in several watches that I have literally not been able to wear in years. J'Lane greeted me with such a big smile and never hesitated or showed disappointment that I wasn't there to actually shop or purchase anything She continued to impress me by treating me like I was one of her best clients and I just wanted to say thank you for that! Most places act like you are interrupting their day with busy work that they really don't want to have to take care of. What an awesome experience! Thanks again so much and y'all have a very beautiful store by the way!! Annie Hale

What used to be a Fort Worth staple had gone downhill over the years. Guess the universe and karma…read morecaught up with their customer-unfriendly practices because in late 2024 they announced their going out of business sale. Last day is supposed to be Jan 11, 2025. I feel sorry for the staff, but glad to see the Haltom's name disappear.

Wonderful customer service from start to finish! We are forever customers. The moment you walk…read morethrough the door, they treat you like family and make you feel so welcomed and cared for. My ring needed a few diamonds replaced, and they did an absolutely amazing job--it looks beautiful! I couldn't be happier with the service, quality, and personal attention we received. Highly recommend them to anyone looking for a jeweler you can truly trust!

We have used Nasr Jewelers for years and have been very happy every single time. Most recently,…read morePeter went above and beyond in redesigning an emerald and diamond ring that belonged to my late mother. The care, concern, attention to detail, and excellent customer service is what's drawn our family to their business for decades. If you're looking for a high quality, beautiful piece of jewelry, I highly recommend you visit Nasr Jewelers in Denton, TX.

Someone from this company stopped by my jewelry shop when he was in my town. He was very nice so I…read morekept all of his information. I recently called to see if he could do a job with a quick turnaround. He guaranteed it. I spoke to this man 3x and to another woman 2x. Each time I said, "You're going to get this to me by Saturday right?" Each and every time, they said yes. I called around 5:00 (My time (EST)) to see what the status was. The woman I spoke with asked for my credit card and told me I needed to fill out some forms. After signing a 5 page document (I still don't know what it said. I was in a hurry) and giving her my credit card number, she assured me that she would email me my invoice and the tracking number. She never sent either. So, here comes Saturday. I need this shipment to keep my business on track. I don't know if the order has been completed. I don't know if it was shipped. If it was, I have no idea of the carrier and I don't know what time (or even if) I should be at my shop to pick it up. Guess what? I didn't get the shipment. I called around 2:00 on Monday after my email (sent Saturday) went with no response. The guy was hardly apologetic. When I questioned the invoice which was grossly over-priced, he told me the price was negotiable and that I would receive a refund. Did I mention that there were a couple of pieces that weren't included in the original shipment? Those were supposed to be at my shop by Tuesday. It's Wednesday night and I haven't heard a word about them nor have I received any sort of refund. Just for the record, this company is charging $70/oz for silver (market is $16/oz) Although I understand making a living and marking up fit labor, on top of that I was charged a "casting fee" of $140. I will never use this company again. If you do, make sure you understand that they are very poor communicators and exactly how much you will be charged. I've learned my lesson.

I could not more highly recommend Ashley's! I ran over my 14k gold Claddagh ring that I've had for…read more30 years with my office chair after dropping it on the floor and bent it up pretty badly. I took it to Ashley's and Marcie said they could fix it and asked if I wanted an estimate. She came back and said the jeweler could do it immediately and it would only take about 5 minutes. I asked the price and she said 'nothing'. I insisted on paying them and she insisted not. When the jeweler brought out my ring it literally looked brand new! Not only had he repaired it and brought it back into round he also polished it. I was stunned. I insisted on paying and again he refused. They have just made a customer for life! I will be back for any further jewelry needs and I will absolutely insist on paying next time. Thank you SO much!

Billy is AMAZING!! He has worked with my husband for my wedding/engagement rings as well as custom…read morediamond earrings and necklace. Every time he has hit the nail on the head with the design.

Now this is a jeweler that deserves a 5 star rating. A business friend introduced my wife and I to…read moreInternational Diamonds and don't know why we would ever consider any other jewelry store. Forget the mall stores or the overly priced "blue box" location. You thinking of something custom, it can be done here. Many items on display are one of a kind. Need something special or a little gift, stop by and visit with Bill.

My husband's grandmother gave some beautiful diamond jewelry. The pieces, however, were of the…read morestyle from the 70's. I brought these six diamonds and a sapphire to Oscar. We discussed design ideas, but I left the decision to him. When I met Oscar at his shop the next time I was in Dallas, he presented his creation to me. I was moved to tears. Never had I imagined such a perfect ring. Thank you do much for your patience and workmanship. I wear my ring everyday.

I never really thought about needing a jeweler, but having someone you can trust, who isn't a big…read morechain in the mall makes a huge difference. Custom Color has repaired jewelry for me, helped restore a family ring, and made a custom pendant from scratch after I'd looked for one everywhere! My husband even had them carve a message into my wedding ring which makes me smile every time I see it. I first found Custom Color years ago from a friend who'd gotten a class ring for her husband who had completed his degree later in life and she wanted to commemorate it. It feels awesome to have someone who does great work I can trust.

Cartier, Michele, Tag Heuer- these are some of the expected brands of watches, in addition to other…read morejewelry pieces that you'll find at Markham Fine Jewelers in Southlake. I was impressed by the fact that both the Cartier and Michele pieces were priced at market rate, ranging anywhere from $475-1350 (the Diamond Tahitian Chronograph by Michele being one of the ultra top-end pieces). While I searched for a timepiece that would complement my collection of Tag Heuer and Omega watches, I didn't feel pressured or cornered to make a decision by the sales professional. For the lady, I looked for a diamond solitaire piece for our upcoming 10-year anniversary. There were a few jewelry pieces that looked fantastic when it came to color, cut & clarity, yet it didn't seem to be "the one." Nonetheless, I was invited to return once more summer stock arrive by the sales professional. In giving Markham immediate business in getting a watch battery replaced ($25), I found this cost to be somewhat reasonable, considering that my usual place in Allen (30-40 minutes away) wasn't where I wanted to be in paying much less. Further, no other stores in Fort Worth (other than a jeweler) would replace the battery due to product liability. Certainly good to know. Either way, the afternoon at Markham's turned out to be well.

This review is not for the quality of Markham fine jewelers, but the service…read more We purchased a beautiful custom ring in December and I have brought it in for service three times since. The first time I brought the ring in was for an initial downsize. For whatever reason, they had trouble finding the location of the ring when I arrived to pick it up. Eventually they found it but it took questions and searching information. Roughly 2 months ago I brought the ring back in to be polished before our wedding. Yet again, they could not find the ring when I arrived for pickup. The associates had to discuss among themselves and try to figure out which "repair individual" had received my ring. 5 days ago I brought it in because the gold had bent, and I simply wanted it to be reshaped and polished. This was the worst event yet. While I had been told that I could simply bring my ID in for pickup, today that did not suffice. They couldn't find the ring anywhere in the shop. There were four associates communicating, making calls, asking questions, searching jewelers workspace and still it was nowhere to be found. Layla came out and told me that while they knew the ring was in the store, they couldn't find it. Absolutely gutted. There was a mix of answers. One answer was that the ring hadn't been entered into the system since May (over 3 months ago). This was where I panicked, they were essentially telling me there was no trace of my ring. I was also asked if I was at the right jeweler. I assured them I absolutely was and that my husband had customized my ring with Robert himself. I was also told the jeweler who received my ring for work never submitted a work order receipt for it, and it wasn't able to be tracked. All within a span of 30 minutes. Hoping and waiting Soemone would stumble across my ring. One of the associates was calling jewelers and asking what was done with the ring or if they'd had it. After I left, promising to bring back the receipt , the ring was found. I came back and Layla apologized profusely. Layla did a wonderful job communicating and problem solving and I believe she's the sole reason my ring was found. However, having met with Robert and seen his wonderful mannerisms and professionalism, I was disappointed to have experienced so much hardship for simple jewelry adjustments. Their work is beautiful and they have a very kind staff. None of this however matters if jewelry and precious sentiments are lost. Not only have I had to call every single time to check on my jewelry, as I was never reached out to for pickup, my ring would sit there for days after completion as I waited to receive a call that it was ready. Robert has a beautiful business going and wonderful products. I hate to see it overshadowed by confusion and possibly carelessness with precious items. I do plan to continue buisness and Buddha's more jewelry with Markham Fine Jewelers moving forward, but would like to feel confident in knowing that my items are left in safe hands. Again, this review is solely based on the three separate instances I've encountered with their customer service. The quality and selection of jewelry is beautiful. This truly is a beautiful business and all customers deserve service of equal quality to what Robert exudes.