This man is incredible. He has been working on watches for years. His prices are reasonable and…read moreyou can trust him. He has a small little shop and hs recently expanded turning his little shop into a work station and taking on a storefront. He has surgical precision as he use to be a surgeon in his home country. Here he works on jewelry repair and watches. Take him anything from a ring to a Rolex, there is nothing this man cant fix. He is the James Bond of the business and he is amazing!

A friend recommended Al Momentum when I mentioned needing to repair my mother's inexpensive watch…read more I wanted to buy Mom a new watch, but her dementia demanded that we try to maintain her status quo. Although her watch needed nothing more than a new battery, Mr. Giraldo checked everything out and cleaned it up, inside and out - at no additional charge. Old fashioned service that is rarely seen these days. Al Giraldo is wonderfully easy to work with. I began working with Mr. Giraldo in 2020 while he was dealing with two business challenges that would have been my undoing. As if the Pandemic weren't enough, Al Momentum's shop in Preston Royal was ravaged by the October 2019 tornado that tore through the heart of North Dallas. While the building with his shop is being restored, Mr. Giraldo works out of an apartment across Noel Road from the Galleria, where he meets with customers by appointment in the building's well-lighted lobby with comfortable seating. My two dealings with Mr. Giraldo have been worthy of recommendation. I look forward to benefitting from his craft in the future.

Googled a nearby watch store and this business came up. Took a vintage watch to have additional…read moreholes punched holes punched in the band. Joseph was helpful and accommodating. Will return for future needs. Thank you, Joseph!

Very professional and accommodating for quick service…read more Reasonable prices for a battery and watch band. Thanks!

Fast Fix has been great with my Michele watch. Last year I went to them for the first time for a…read morebattery replacement but didn't have the time (estimated 3-4 hours) to wait for a cleaning. Eventually I finally found myself back in store to get a much needed deep clean, and they did a phenomenal job. For reference, the battery replacement was $92.01 (June 2024) and the cleaning was $64.95 (November 2025).

I had a very disappointing experience at Fast Fix. They did warn me there was a possibility my ring…read morecould break or lose shape, and I told them I trusted their judgment. Within seconds of attempting the repair, they broke it. What I don't understand is why they didn't take their own experience and profession into account and simply decline the repair if it was that likely to fail. As a mechanic myself, I know what I will and won't break. And if I advise a customer to do something and it breaks because of my actions, I take responsibility for it. They did polish the ring and it looks nice, but that's about the only positive I can point to. Instead, they wanted to charge me $70 to fix the damage they caused, then recommended adding a shank for over $200, with the ring not ready until the next day. That's not accountability, that's passing the cost onto the customer. Overall, poor judgment, poor handling of the situation, and a really frustrating experience. I won't be coming back.

What a find, a very nice gentleman helped me with two watches that needed new batteries at the…read moreshop. A pleasure to chat with him as he checked them out, and I gave the watches to a deserving nephew. Take your watches here! You can't go wrong.

Lower Greenville Jewelry is great! They have very reasonable prices for watch batteries, which we…read morereally appreciate since we're those people who wait until you have multiple watches that don't work. And they're fast too! Easy parking that's reserved for the stores in their center. Friendly service. Definitely recommend!

Excellent service and customer service. My 30 YO Submariner is like brand new…read more Highly recommend Kevin

Very professional and knowledgeable! Rare to find this level of expertise - and I'm glad that I did!read more

5 stars isn't enough for how satisfied I am with Elite Jewelers. Excellent customer service,…read moreamazing varieties & selections to shop from. I recently bought a 21k gold customized name neckless of my newborns name and I'm absolutely in love with it. Thank you AJ and the entire staff for all your help! I've found my jeweler for life & you will too!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

Last minute engraving for a gift and they did it within 30 minutes…read more I had called all over town on a Saturday and they are the only ones that could get it done. They were friendly and helpful. Their price was affordable too.

I brought in a Tudor watch for a strap swap, they nicked the ceramic case with the metal tool and…read moredidn't offer any remediation. They were nice people, but if I was ok with having my watch nicked I would've bought the tools and done the swap myself.

Great experience at Loupe today! My Bulova watch battery stopped working about a week before my…read morecompany sent everyone to work from home in March 2020. This watch has sat for over a year because I didn't need a watch! Now that things are starting to open up again, I'm so glad I came! They had my watch battery replaced in under an hour and for about $25! Also struck up a great conversation with the owner & her son! I'll definitely come back here when I need them!

I just stopped by to buy a cleaning cloth they were out but the owner herself cleaned my bracelet…read more(it's shiny and beautiful again) all while being so kind! Beautiful stuff, great service, highly recommend it and I'll be back!

They Treated me Fair and are an Hinest and Knowledgable Shop! Lewis is a Great Guy to deal with!read more

Lewis is the nicest guy in the world! Helped me fix a ring while providing unbelievable customer…read moreservice! If you ever need to buy or repair jewelry, this is the place.

If I could give 0 stars I would! Gem was a referral from a family member and they were great…read moreduring the initial sales phase (the money taking phase). Ultimately though we DID NOT have the same experience that our family member did, I guess because we were unhappy with their work product and we had to go back and attempt to take advantage of post-sale service. If you are concerned about your jewelry store standing behind their work, you really should go somewhere else. We went in to have a tension ring re-sized, which they claimed they could do. We paid over $1000 for the resizing, and within 3 months the stone JUST FELL OUT!! Luckily after an hour or so on our hands and knees we found the diamond. We took it back for them fix it, which they did, for another charge of several hundred dollars. Guess what, almost immediately the stone became loose again. I gave them one more chance and to their credit they did not charge for the 3rd try. But within weeks the stone actually FELL OUT again (see picture). I went back in again, frustrated as you can imagine but calm, and they said they would stand behind their work BUT their work WARRANTY DOES NOT COVER THE DIAMOND EVEN IF their work caused the stone to fall out and lost forever! What kind of comfort is that? Are they afraid of their own work product resulting in lost stones apparently? But I digress, Gem now claims that the ring style is the real issue, not their work! They say that tension settings are an inherently unreliable mount. Really? I don't think so because my wife had this same tension ring for over 10 years and experienced absolutely no problems at all. I kept telling them but to no avail, it's not their fault. In the end, I simple asked for my money back because they didn't do what we paid them to do! But, you guessed it, they would not accommodate at all, and had the audacity to tell me to go somewhere else and still kept my money So that is my recommendation to you, GO SOMEWHERE ELSE!! There are dozens of reputable jewelry dealers in the Dallas area that can sell a ring, but only the better establishments stand behind their work, and Gem is NOT one of those retailers.

A few years ago we were looking for a jeweler to replace my engagement ring. We happened to come…read moreacross Gem Classics after lunch. On our first visit, we met Gabe. He was extremely welcoming and knowledgeable. When we got married, he customized my beautiful wedding band and also was able to repair a family heirloom, which was part of my wedding gift. We feel like family on our visits. I highly recommend Gem Classics.