Trophy Insurance has you covered! We are saving money, while getting better coverage. The staff is…read moreamazing and easy to contact no matter your needs. They are knowledgeable and will provide the coverage you want.

My renewal was in February, woke up and 6000.00 was taken out of my account for home insurance…read more Over 2000.00 more than the year before. I called to ask for my agent to call me back but it never happened. The girl that answers the phone says she gives him the message but I never get a return call. If they draft my account again in February we will have problems.

I used this agent for a couple years on 5 policies, they only lower one premium once for one…read morepolicy. So, several years all my premiums just going up. But, the worst wasn't premiums it was customer service on a big complex claim. The staff offered little to know help on the claim. I was lost and frustrated, so I called Paul the owner. He just gave me attitude. Then lied to my face said he would call after we spoke. I asked the adjuster a week later if anyone from Paschall had made a call on my behalf, he replied no.

First class service, first class people, a strong community company! They generously support a wide…read morevariety of activities and organizations

In early October (2022), coming home from Colorado, I hit a 300-lbs mule deer with 6-8 points on a…read moredark, two-lane, shoulderless backroad at 5 a.m. By 9 that same morning, Brad Roberson from the Weatherford office had reserved a rental car for me and arranged for a wrecker to come get the car. I wasn't out of pocket for anything. Within a week, even though the car was out of state, FB had the car towed, stowed, and evaluated and I had a more-than-expected settlement. Matt Harmon had a new policy for me as soon as I had a new car. I called Brad and Matt quite a bit during that time, and they were always eager to answer my questions and make sure I was taken care of. From the time I hit the deer to the time FB had a settlement prepared for me was a week! A week! And the settlement paperwork was extraordinarily detailed. It outlined everything that was impacted and would require repair, beyond anything I could've imagined. They gave me what I thought was beyond fair-market value for a car that had well over 224K miles on it. There was no haggling with impersonal adjusters. I've had a lot of insurance policies on cars before, but I've never in my over half-century of life have ever had such a pleasant and hassle-free experience with an insurance company. It was truly amazing. And no, no one is paying me to say this. I have no ulterior reasons or personal gain vested in this review. I'm just a happy customer who thinks that in our day and age of cancel culture and fake news, this little story was worth telling. No one asked me to write this review. Truly this one reason is why Farm Bureau gets the customer satisfaction award from J.D. Power every year. Thanks, Rob and Matt and everyone else at Farm Bureau who made this possible. Daniel Ray Parker Co., Texas

From the owner: Since 1952, Texas Farm Bureau Insurance has been protecting members' moments - the big, the small,…read moreand the everyday.

You buy auto insurance to insure you will have service when you need it. Would not recommend, using…read morethe road side service that is 24/7 is horrendous. First time using I had to wait 13 hours to get a tow service ON THE WAY to my car. Call center is not organized well, they often do not call back or text to inform on progress of towing. Leaving you clueless and just hoping they come. Using the road side assistance for help with towing to get to a car shop is considered a claim and using it 3 times in a year will get you discontinued. If you need long-term insurance would recommend looking somewhere else. Yearly insurance might do for some but except multiple complications with plans and changes randomly to your plan.

I recently switched to Jacy Guynes-State Farm Insurance agency on Santa Fe. Shauna was exceptional…read morein helping with the transition and got me the best rates which are lower than my previous insurance. She has bee very responsive in answering any questions I have and I feel like I've made a good decision.

We had the absolute pleasure of working with Brandi Humphrey, and I can't say enough great things…read moreabout her! After noticing that our current insurance rates had skyrocketed, I reached out to Brandi--and she immediately jumped into action. She had a quote ready for us that same evening! Our schedules are hectic, and it's not always easy for us to gather documents, return calls, or respond promptly, but Brandi was incredibly patient throughout the entire process. She was never pushy, always understanding, and made everything so clear and straightforward. It didn't feel like a sales pitch at all--it truly felt like we were being welcomed into a family. To top it all off, she ended up saving us nearly $2,500 a year! If you're looking for someone who genuinely cares and will go above and beyond for you, Brandi is your person. Highly recommend!

From the owner: Our mission is to be a resource for my State Farm customers and community by providing insurance…read moreand financial services, protecting who and what they love, and helping them to recover in the event of a loss.

This is what you want your insurance agent to be:…read more friendly, highly competent and extraordinarily accessible with a whole lot of amazing customer service thrown in. Bobby and his staff fell over themselves helping us untangle a mess a previous agent had made. He and his staff took so much time, paid such great attention to details while clearly and carefully explaining all options and complicated nuances to my husband and I Bobby Rigues and his staff have restored my faith in State Farm.

From the owner: Our State Farm mission is to help people manage the risk of everyday life, recover from the…read moreunexpected, and realize their dreams. Our success is built on providing quality service, building relationships, and exceeding our State Farm customer's expectations. License #: TX-645913

I've been a loyal customer to these guys for the last four years. I rented a car in Las Vegas and…read moresomeone hit me in a Walmart and left the scene. So I had to file a claim on my insurance. Allstate filed the claim as destruction of property, which makes me look like a undesirable driver. It should have been filed as uninsured motorist. Allstate wanted to raise my rates double this year with my policy renewed. After four years of being a loyal customer I switched to another provider and I am paying less than what I paid with Allstate. I do not recommend these guys at all due to the poor customer service and lack of care.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. We have been serving the community for over 15+ years as a Premier Service Agency. My staff and I have over 70+ years' insurance experience. We love working with customers and helping them with their insurance needs.