Our family is deeply grateful for the compassionate care provided by Hope Hospice during my…read moremother-in-law's final stages of life. From the very beginning, the nurses and care team demonstrated an extraordinary level of kindness, professionalism, and respect. They not only ensured her comfort and dignity at every step, but also supported our entire family with empathy and understanding during an incredibly difficult time. Every interaction reflected genuine care and a commitment to making her final days as peaceful as possible. The staff was attentive, responsive, and highly skilled, always taking the time to address our questions and concerns. Their presence brought us reassurance and comfort when we needed it most. We cannot thank Hope Hospice enough for the exceptional care they provided. We wholeheartedly and confidently recommend their services to anyone seeking compassionate, high-quality end-of-life care for a loved one.

Gentle care -- they actually spoke to the patient other hospice interviewers spoke to the family…read moremembers, ignoring the patient sitting in the room-- our loved one passed on after five days with Hope in the manner he was promised--this is from our experience in the winter of 2020. Some of the more current reviews are troubling. I would-today-be hesitant to use them unless I had numerous backup numbers etc and knew their backup pharmacy. Dying is a once in a lifetime experience. There's no room for apologies from a company in THIS industry.

The service and support we received from Gentiva Hospice staff was immensely helpful and…read moresupportive. They were instrumental in having us be able to care for our grandmother at home with their end of life support. We were always able to call and receive assistance with any concerns and questions at any time of day or night. Staff we interacted with - Kenneth E, Angie W, Kelly, Iwona, and Abraham, we are eternally thankful for your care of our grandmother Patrocinio, she was able to spend her last days surrounded by famly, love and care with dignity. Thank you!

Disappointing and unorganized company. They market themselves as 24/7 but I had issues getting an…read moreanswer after 5pm. They were constantly late on visits for my grandmother. I did not feel like we were getting the care and support and I ended up having to sign up with a different hospice company. The facility she was in provided more care than Gentiva. Do your research prior to choosing this company, our loved ones deserve the best care during those difficult times.

Emerald Care Home is a wonderful place to take care of your loved one. My mother has been in their…read morecare for over three years, and I cannot recommend them enough. Carmen and her staff are kind, caring, and very attentive. My mother has been bedridden the entire time, and she has never had a bed sore or any other serious issues. The house is spotless, the meals are made in the premises, and the staff show genuine interest and concern for the clients. I am extremely fortunate to have found such a great place for my mother.

Emerald Care Home is a comfortable and and well designed home for senior living. There is a lot of…read morelight and openness in the living room, kitchen and dining room. Outside is a pleasant, large deck surrounded by trees, shrubs and flowers where we often like to visit my mother. But aside from how nice the home is itself, the care here is what is ultimately important. The caregivers really treat my mother well, just like a loved family member. She is 95 and wheel chair bound, but she is always treated with respect, included in conversations, and encouraged to share her wit and sense of humor. We know that she is comfortable, she eats very well, and she likes the owner and staff here. And they like her!

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

I was referred to Redwood Hospice from the local hospital where my father was getting care and…read moretransitioning to hospice care. We had to move very quickly as he was being discharged and it was quite stressful, but the Redwood team contacted me right away and recommended some care facilities that provided hospice care and we found a really wonderful place. Although my father passed shortly after he arrived at the care facility, the facility and the Redwood hospice provided wonderful care and made him comfortable and for that we will be forever grateful. This facility also provides constant follow ups just to see how our family is doing and whether we need grief counseling and support. I appreciate the care and effort they put into meeting and supporting their customer's needs. Thank you so much!

Wish I could give more than 5 stars. This place is awesome. My husband originally went to another…read morefacility after a stroke and was deteriorating there. Luckily, I was able to get him transferred to Creekview, where he thrived. The physical, occupational, and speech therapists were outstanding. They all really made the effort to make sure that he would get better and be able to come home. (Shout-outs to Govin and Maya.) The facility is gorgeous and welcoming and the rooms very pleasant; not institional at all. The staff is very caring. They paid attention to my husband's dietary needs, yet the food was pretty good for a nursing facility.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

I needed desperately to find a place for my mother who had a stroke and couldn't take care of…read moreherself any longer. I found myself being overwhelmed by the daunting process of trying to choose the best place for her before I contacted CarePatrol which was a godsend. Zachary took on the task of narrowing down the most suitable options and took all the stress off of my not choosing the wrong place since he had already personally visited these assisted living communities and showed me their state inspection reports. It has been about 4 mos. now and my mom couldn't been placed any better and is loving all of the attention she is getting. I would highly recommend using them and don't think I could have made such a quality choice on my own. Its nice that there is no charge for their service as well.

Our family cannot offer enough praise for Prime Care Hospice. From the first contact with the…read moreintake person to the person who came to pronounce time of death the care and compassion was amazing. The caregivers were absolutely our angels at our time of greatest need. The care they provided with such expertise and efficiency left us in awe.Any call I made was responded to immediately. I thought I could do everything for my husband on my own and I liked doing it but when Hospice came in it was a relief that surprised me. Their caring honesty about what was happening and what to expect day by day was a comfort and, for me, much needed and appreciated. Hospice workers are a special kind of person.

Excellent staff, excellent care, excellent responsiveness and super-supportive! I could not have…read moretaken care of my family member without Prime Care Hospice.

My husband was placed there for rehabilitation after back surgery. This facility was a combination…read moreof permanent residents and rehabilitation. There were residents with dementia. One lady yelled all day long. My husbands roommate was up all night with the lights on. So my husband was not able to sleep. The food was terrible. But the staff were very nice and helpful and it was clean. So if you need rehabilitation don't go here.

Stratford is responsible for my brothers death. My brother survived a 6 month stay at Stanford…read morehospital where he underwent several surgeries ,endured a heart attack, Coma, lots of complications I was told each week by a different Dr that I should get him to Hospice to which I would explain that I heard that same suggestion each week and each week the new Dr would call me and say what a miracle that he recovered from from the prior week. The answer was NO. My brother had compilations from his feeding tube. It was placed because he forgot how to chew and swallow. It happens a lot after a coma. The bad thing was when his stomach would fill with fluids and he would have to get it pumped out by surgery. I was told about every 3 months.. So when my brother was released to Stratford, He was excited to be out of the hospital but scared also. Soon enough I was not so sure. My stomach and intestines resulting from kidney Failure. He was the last sibling I had as there were 4 kids total with me being last and my brother the oldest at 64. It started with the dude new staff members. Never answering requests for certain foods, not giving him proper care by not cutting his 1 inch long nails, or bringing him what he requested to eat or showers etc. then the Dr . He would only see a Dr online video chat. The staff that would give him random pills from this Dr he spoke with. When my brother would get his pills he would say " What is this?" They would answer back very shortly and yell " Your Medicine!" With No regard to tell him what it was for. My Brother asked me repeatedly to get him help with his Social Security and each time I would go up to the counter and request help for him. Not once would they. Also the director would always want to do a lengthy questionnaire for my brother regarding end of life and I would always tell her to let him fill it out and help him. It wasn't my business as he was getting better by the day. He started to go grocery shopping and I would take him. He hated their food and started buying his own. His stomach was really hurting him one day and I asked if they had asked or said anything about getting it drained. It was getting quite large in the belly area. He had no clue what I was talking about. I went to the front desk and let them know what was happening. It was poison for my brother. They called 911 that night and my brother went into emergency surgery . He stayed in hospital for 4 days before returning to Stratford.. I was very surprised they were not aware of it again. My brother couldn't quite walk on his own and asked for therapy one day along with me he was told it's not covered by insurance. He was bedridden. His clothes were always missing also. I Was busy around Xmas an ZNew Years day. Do We and had only taken him shopping for groceries and was felling pretty bad. I was heading out of town when he called me and said his stomach was hurting once again. It was filling up fast. He said he would let staff know. The next day I was headed to Reno for New Year's Eve. I called my brother and asked how things were going, he said his stomach was terrible. I asked if I should take him to hospital as an ambulance was not covered per the manager there at Stratford. My brother said "No, the staff said they would get him to hospital. I asked that he call me the next day for update. He agreed. 5 days later on Dec 31st my phone rang and it was Bebe the Director at Stratford, she said my brother was not responsive. I asked where he was as I was suprised she was calling me. She replied he was at Stratford. I said WHAT? He should have been in hospital as of 5 days earlier. She called me back and said she had no record of that request. I then told her I was coming to Stratford and to not touch any of his stuff. I got a call from Hospital telling me there was nothing they could do. It would require surgery I was told a few hours later on New Years Day that he passed. I kept getting calls from BeBe the director asking if he passed. It was very rude. I did let her know I was coming to retrieve his items. I wanted to see how much food he had eaten. I asked Bebe to please leave his area alone. I wanted to know how he left it a week solid. She assured me she would wait until I got there. Once I arrived, nothing was left. Everything was tossed. . I spoke to someone who said he was in pain and slept in his bed the entire time. No one checked on him. This person also was threatened by staff not to speak to me or he would e punished by his meds being held. Stratford killed my brother. They never did anything to help him. They ignored his request even for help with his social security benefits. He wanted to get outta there and would use those to help him. I will never forgive Raymond the front desk clerk or Be Be the director and the gal in charge of helping him with paperwork. I am upset she never raised a finger to help him.

It is difficult to put into words the depth of our gratitude for Noopy. She came into our home…read moreduring the most challenging time of our lives and helped our family care for our mother in her last two weeks. Despite the difficult circumstances, Noopy provided care with incredible love and patience, treating our mother with the dignity and kindness she deserved. One of the greatest comforts was that Noopy is bilingual. Being able to communicate with our mother in Chinese was an absolute blessing; it eased our mother's anxiety and allowed for a connection that a non-Chinese speaker simply couldn't provide. Beyond caring for our mother, Noopy also provided immense support to the rest of the family. She was attentive to our needs, offered a comforting presence, and helped us navigate those final days with grace. We will never forget her compassion.

My mother died on May 13, 2025. My sister and I will be forever grateful for…read more It is without hesitation that I write this five star review of American Hospice and Home Health Care Services. Every single individual that was on Aracelii ( RN and Case Manager) team was clear in their ability to explain processes, sensitive and compassionate when caring for my mother, highly aware and knowledgeable on the topic of pain management and the use of morphine, understanding of all types of issues when transitioning patients between levels of care and to and fro between inside operations and outside vendor/facilities. My mother faced a medical error and because of her reaction to not being given medication properly she faced an unimaginable situation that our family faced and needed help with. The facility she was housed at did not give the emergency care, nor did Sutter Home Health and ONLY when American Hospice stepped in did we uncover the problem. By then my mom had to face a traumatic experience. Without Aracelli's team and Hospice Spiritual Leader Mariah, my sister and I might of collapsed out of physical and emotional exhaustion. Right now I write I am grieving, I am forgetful of names, but I want give my thanks to all those who assisted my family maneuver the last weeks of my mothers life. There is one last note: After my mother left us, the young man who came to dress and prepare my mother for her last journey, was an angel. He made the process of washing and caring for my mother easier. He helped me hold her. This man, an LVN ( I believe) was not afraid of death. And, because of that we together were able to make my mother ready to see her 'maker'. God bless this young man for the job he does on a daily basis. This is a role no one thinks of and which is very very very important to family members who's culture includes preparing the body for heavenly transition. To conclude: Thank You To EVERYONE who CARED ENOUGH TO GIVE THEIR BEST TO OUR MOTHER IN HER LAST DAYS.