Mateo, the electrician-owner, came to our house within 90 minutes of my first and only call to…read moreIntel Electric. I had gotten a promise from a different shop the previous week that they would call us, but they did not. And when I tried to leave a message for them, I got an automated reply that no message could be left. So out of the blue I dialed Intel Electric. I couldn't be more satisfied. Mateo fixed the switch expertly and even worked on a small sub-issue related to the same lamp and fixed that too, with time to spare and no extra charge. We have owned our home for 35 years, so we have used many and various handymen, including electricians. I knew some good ones but they retired. Mateo is still out there working. Without question, he's our go-to electric guy. Thank you, Mateo.

Edited to represent the finish. This crew left the job unfinished. A few wires were run to new…read morekitchen but were never connected. Two others had to be relocated. Price started at 1200$ jumped to 3k the day of the job and jumped to 3600$ while on the job. I've contacted them several times to come back and finish work and mostly they just ignore you or tell you someone will get back with you. They never do. I wouldn't hire them to turn on the lights...

What thay did right: They fixed my inoperable safe. It now…read moreoperates as new. For that, I thank you. Where I feel that there is room for improvement: COMMUNICATION! Talk to me. It is my belief that when a customer requests an update five times in a nine month period of time, a minimum of one phone call is an appropriate response. The experience would've been been less disturbing if I had chosen to just throw the safe in the dumpster with all of the contents inside and go purchase a new safe from any one of the dozens of places that sell safes in Anchorage.

Use to be a great company & we used for years, but I would NOT recommend them. We contacted them…read moretwice within the last month and twice there was no customer service, nor did they seem interested or have time to listen to our needs or want our business.

Jamie, he was the best service man ever, he went through everything completely thoroughly and was…read morecompletely pleasant to work with! He definitely deserves a raise!!!!!

Jamey was very helpful with identifying all the equipment we would or would not need to feel…read moresecure. He was patient in explaining how everything works. Great experience!!!

Great work and great service. They made an extra effort to…read moreget the needed parts quickly and fixed the problem fast

I took three vehicles to replace windshields and a rear window in a year. I like their quick and…read moreexcellent service as well as a year warranty for chip repair if paid without insurance. They even were able to replace my 33 years old truck windows. Great place to get your car glass fixed.

I can't say enough about how great this company is, they came out one day, gave me an estimate,…read morecame back the next day to do the job, showed up on time, very efficient, would definitely recommend them.

I called Raven electric last week and had been requesting a ball park figure on electrical work to…read morebe done at our home. The receptionist stated they could not give me an official estimate since their estimators were 3 weeks out but would send me an estimate based on the information I provided right away. I called 3 times requesting this information prior to my appointment 29 Jan 2025 and didn't appear that the estimate would make it prior to my appointment. I stopped checking my email the day before since didn't think an estimate would be sent at this point. After talking to my wife the day of our appointment I called Raven Electric and she mentioned the estimate had been sent. Our time block was scheduled between 10:00 - 1:00 and asked if the technician would be able to finish during this time frame. The receptionist stated she could not guarantee the work could be finished. I let her know we were going to the airport later this afternoon and would probably need to reschedule. I understand time blocks but was just trying to see if she knew when the technician would arrive to complete the work prior to us leaving the house. Raven did send me an email yesterday that had a basic quote but at this point I stopped checking my email since I'd given up on getting the quote prior to our appointment. I did apologize for the late cancelation and asked to reschedule. She abruptly stated canceling just before your time slot is unacceptable and we'd need to find someone else to do business with. I've never encountered a business before that treats customers this way and throughout my interactions with the receptionist even from the beginning had been very terse at best. Afterwards I located other reviews that mentioned scheduling issues, technicians not showing up on time and appointments being lost. That tells me they expect the customer to be understanding with them but any issues on the client side is unacceptable. I definitely believe with this additional knowledge about their customer service issues I've dodged potential problems working with them in the future.

As a store manager for a nationwide chain of stores, I would absolutely recommend Raven Electric…read morefor any job big or small. They always send polite technicians and the techs get the job right the first time. As far as pricing goes, I'm not sure how their rate compares to others in the area. I do know, they have an amazing office manager who has been able to get a job done when the wiggle room is pretty tight. Thank you to her!