I realize my last review was 9 years ago for Crew Car Wash, but clearly in 9 years things have…read morechanged in my perspective. Now this place is like McDonald's. They are running on auto pilot and collecting the cash. They have a corner on the market a bit with location and history of being in this spot. Get in line, hand over your money, be on your way. Now it appears that the price I noted 9 years ago was $19 and this time my car wash was $18, so that says something. And then $2 for 8 minutes of self-vacuuming. When I return home to detail the inside further myself, the outside windows remain smudged and dirty. Upon closer inspection, this is when I noticed how dirty the outside of my car remained. I understand a drive-thru car is not a hand wash job and it cannot get everything. But my car was dirty before and remained so after...noticeably. My new rating of a 2 is because my car remained filthy....full stop. There are so many employees out front of Crew Car Wash when I am there, taking money and getting you properly on the conveyor belt. Like noticeably a lot. Some of those employees could be better utilized with a bucket of suds and a scrub brush to simply brush down those spots on your front bumper/headlights and tailgate a bit before a car enters the conveyor belt. Nothing too labor intensive. In Vegas and elsewhere where I regularly have cars washed, this is standard. It would have probably gotten off a chunk of the dirt, bugs, grime that remained on my vehicle and thus not warranted a 2 on Yelp. I know, life is about managing expectations and clearly I need to lower them here at Crew Car Wash. Maybe even some of those employees doing a bit of drying on the tail end would be nice. People like me provide tips for stuff like that and this would catch the window smudges I am talking about that were real bad. Again, lots of staff up front that could be a bit nicer upon taking my money, but indeed the service quality needs to be much improved. All show, but no dice. Not sure I am returning anytime soon.

I'm not good at keeping cars pristine. So, when I go, the car wash machine and workers usually have…read moretheir work cut out. I'm always very pleased with the results. If not, I have gone back thru a second time and they will allow me to pass thru to make it the best possible. Workers are always knowledgeable and efficient. Overall, It's a very good investment and value to get their little coupon books. I don't immediately have pics to share of my personal vehicles. But similar to each of these have gone thru the washing system.

Amazing service above and beyond highly recommend 10 out of 10. If I could give it ten stars, I…read moretotally would. Totally worth the drive from monticello to get the car washed here.

Is car wash is a scam. They pulled me into the car wash quickly. I bumped in the car in front of…read moreme. They said they'd take care of. It wouldn't show me the video and never took accountability. What a scam. Literally, the service attendant flagged me in and I was uncomfortable doing so but you kept pushing me and next I know I'm in the car wash. Can't see the car in front of me and I feel a bump: So they show my insurance cover the video and blame me. I never got to see the video and I'm not sure my insurance company did either. The manager quickly came out and stopped me from taking pictures of the car that I supposedly hit and taking pictures of the area in the accident. It's all set up to prevent paying. Car wash is a scam. Recommend when they flag you in you wait for car lengths and then go in instead of letting them push your capacity and if you hit somebody in front of you paying for it like I did.

Our van was pretty dirty but I did expect more for a $7 car wash. Since it is brushless it left…read moredirt streaks down each side our van. I went back for another wash since I had a business meeting the following day. The second wash did nothing for the dirt streak. Wasted money

Pretty decent, fast car wash. My car was egged one night and I took it here to get it washed in the…read moreautomatic lane. The lane was closed and the change machine ate half my money. I went back the next day and the manager refunded my money *and* gave me a free car wash for my trouble.

the fact they keep raising the price to enter into this carwash but do nothing to fix the sprays is…read moreabsolutely insane work, the "carpet shampooer" all it does the entire time is leak on its self like sum toddler. & on top of that the scent gun has a time limit like these mfs dont make bank off the bs pricing. 2/5 wouldn't recommend!

A car wash station can't get any better than this. You pay $7 at the gate, and you get to wash and…read morevacuum all you want! They also have a blower to dry your car and free air for your tires. I stopped here in the middle of a road trip looking to spray off the underneath of my car and get off all the Chicago salt, which you can't do with your regular pull-through car wash. Lo and behold I found this gem! Not only did I spray off the under body, but I used the foam brush and tire cleaner. My car is so clean now! If I was using quarters at a typical coin wash, I would probably be out $25 considering the time I spent washing and vacuuming. I have never seen a car wash set up this way, but I wish there were more of them. Fabulous!

Today I decided to give Rainstorm my final try of service after using this car wash for over 10+…read moreyears. I asked the gentlemen at the pay booth if the interior clean for $28 does a good job. I also inquired asking if it included washing the seats, cup holders, trim and floors? His response, "Um kinda, they do an okay job inside and wash for only 5 minutes...." I still proceeded with the $28 wash and was once again left with a dirty vehicle. Dust, crums, trim uncleaned, dashboard disgusting, door handles not washed, and the cup holders still dirty. I still tipped the teenager and didn't put up a fuss. However, I'll never come back here again. Look at the photos and tell me if this is worth $28?

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

The employees were so embarrassed when they had to ask me to back out due to another mechanical…read morebreakdown. This is after a 20 min wait in a line of 12 cars. This carwash has been shut down several times this year, 2023, for problems and maintenance. I chose this location (Neil St. Champaign IL) for convenience but the unexpected closures have been a nuisance. I've been trying to cancel my membership for 3 months but the customer portal on Rainstorm website is always down for maintenance. I have called and left unanswered messages and my emails are never returned.

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

The owner of Marketview Lube is truly a rare kind of person--someone who lives life with honesty…read moreand integrity. I had a car emergency while in line for the car wash when my vehicle suddenly started smoking. Without hesitation, the employees and the owner rushed over, moved the cones, and guided me into the oil change center. They quickly diagnosed the problem: my coolant line had completely broken, and all of my antifreeze had leaked out. At that moment, I could have been vulnerable to being overcharged for a repair I knew nothing about. Instead, the owner went above and beyond--personally driving to Napa twice and even trying the Dodge dealership to find the right part. He was upfront about the price (around $200) and even apologized for the cost, though it was completely out of his control. His care reminded me of how my dad or grandpa would have looked after me--genuine, protective, and trustworthy. Because of his quick action, my engine was saved from what could have been devastating damage. He got me back on the road with a very reasonable bill, and I left feeling both relieved and grateful. I even tipped because I felt guilty it wasn't more for the time and effort they put into fixing my beloved Journey (or the "Ourney," since the J fell off!). All the owner asked in return was my continued business--which he now has for life. In a world where service like this is so rare, Marketview Lube is a shining example of kindness, integrity, and heart. I left feeling safe, cared for, and thankful to have been in exactly the right place at the right time.

The car washers spray the car by hand to get off any spots that won't get off through the normal…read morewash. There are vacuums available. I have not used the mechanics there yet but I was happy with the car wash service.

Do not go to this place they have a sign up that says they give free towels for drying your car…read more And that it's a lie they do not give free towels or drying your car. Go someplace else reputable.

I went to get my car washed and there were still bugs plastered on my windshield, the dirt went all…read moreover the back of my vehicle. They refused to run it through again. They stated because I ran my other car through 2 times because it wasn't clean, so they wouldn't do it again. What good is a car wash if your car isn't clean!! Their solution was to buy a package, why would I do this so late in the year. I will not go back!!!