Tim met me on base and was exceptional getting our Transit 350 HD onto his truck. That's a big…read morevehicle and it was no problem. Highly recommend for anyone but especially FWW and Eielson.

This dude is the bomb! After sliding off into a ditch while searching out the lights, I called 4…read moredifferent places and was met with non answers or were all booked up statements. Axle answered on the 2nd ring. In 45 minutes, they were there. Got us pulled out back onto the road. I wish I could remember the drivers name, but he followed us back to our rental down yet another sketchy road. He had some issues getting back out himself! Everyone arrived back safely. Super friendly. Highly recommend.

Refused to provide an invoice or copy of rates and policies upon a dispute over their bill. They…read moreare keeping my vehicle and personal property inside it. Shady business practice

Absolutely terrible customer service. Not only was my car delivered 19 hours past the delivery…read moretime, but they put it in the wrong place. They told me they would call me when they got to my house and never did. I called the owner and asked her if they could come back and move it and she said they would have to charge me a fee. She was extremely rude, told me to call another company, and then hung up on me. DO NOT USE THIS COMPANY!

They were contacted through our insurance company. After a long wait, were notified that they were…read morenot coming.

my car went off into an embankment and they came out and done a fantastic job at pulling me out…read more very nice and professional I would recommend them to anyone great service and very professional

They were timely and adapted to the situation, friendly and helpful. They had to put the tires back…read moreon at the original location so the work was more than expected. They did so and were helpful about telling me to cover the window as the car sits outside for now.

They were contacted through our insurance company. After a long wait, we were informed that they…read morewere not coming. Still stranded.

These guys are awesome and very reliable. Great price, fast reliable service. Have used them…read moremultiple occasions and always the same great service. PROTIP: Keep them on your cell phone for emergencies. 24/7 help is worth it!

Shady liars, told my husband they took his truck because DOT called it in after he talked to the…read moretroops and the troops telling him he's good to leave it. They told him it was going to be $600 to get it plus the fee for it being parked there. We drove to check on the truck June 27th and it was already gone. These shady pos said they got it June 29th... they also told us they do not put vehicles in their system because no one ever comes to get them.

Robert was a lifesaver!…read more I called a couple tow companies and they were too busy to help, and Robert was too, but he came anyway. I really appreciate his extra effort to come out and go the extra mile to get our vehicle out. His prices were fair and I highly recommend him and Badger Towing !

They were prompt, really helpful, and secured the valuables I forgot in my car for me. I was…read moresurprised when I read the reviews.

Chris was phenomenal! My tire blew out on the Richardson highway on a Sunday and the tow truck…read morebrought me to 9 lives auto. Even though he was supposed to be closed, Chris walked out to me and asked if he could help. I had a 3 and 1 year old with me (my husband is deployed) and I was a little stressed. He got me back in the road within 15 minutes and I couldn't appreciate how nice and caring he was!

I have car Repire charge me 1300 dollars hold my car 3 weeks I will never go there and I will don't…read morego there Same job elsewhere under 500 dollars and done by 3 days Save your money go anyplace not 9 lives auto

Took my truck to them to have transmission rebuilt went back with a noise complaint Patric the…read moreowner told it was nothing not to worry it was warranted for 2 years my trans blew up I took it back they didn't even touch and it only had a 1 year warranty when it was weeks past one year almost $4000 dollars gone I would not take anything to these people they took almost 3 months and obviously didn't even do the job right they were sure quick about hitting me up for the $45 dollars they forgot horrible business etiquette if they would have checked it when I brought it back they could've fixed the problem super disapointing to me that's the same as stealing your hard earned money

I schedule an appt to bring a truck in to be winterized, the appt was for two weeks later. I…read morebrought the truck in the day before and got a call at 4 PM the next day saying they were not able to perform the job on my truck because they did not have the parts required. I figured that was the point of making an appt but I can over look that. They pulled the ol bait and switch with the price. Quote me at 450 then tell me the bill is 675. (No unforeseen circumstances either). They did change the bill only after I made an issue of it. I was a little surprised after I got jerked around with bringing it in. My big question is do they not have standardized pricing for the work they perform? If you choose to go there I would get a quote in writing just incase they try not to honor it.

Buyer beware!! Warning!! Buyer beware!! Alert!!…read more If you go here..., spray paint the parts you plan on having replaced before you get any work done! I was billed multiple times for work that was not completed, parts were not replaced or they were replaced with junk and I was charged. If you have front end work done. Make sure your steering wheel is aligned with straight tires as they do not! Trace back any wiring you may have had done as they do not remove burs from the metal or use protective materials for the wires to prevent corrosion or vibrations that can ultimately lead to a vehicle fire. There is no warranty with the substandard shade tree mechanics they have working for them. The down time from needing to repeatedly bring my equipment back for repairs was phenomenal. I had brand new led light bars stolen and numerous parts supposedly replaced or repaired. If you confront the owners they just give you the run around full of excuses. Then when they get sick of hearing you complain they threaten to call the police on you. This is the most unprofessional automotive place I've dealt with in 23 years as a local Fairbanks Alaskan resident. In short, save your money and go somewhere else. Hire the Girl Scouts. I'm sure they are more competent and competitive.

They had to tow my truck 1/2 a mile from the accident location. Used a small tow truck to tow and…read morestrapped the truck down with motor straps. Also charged $195 for a short tow.