Buyer beware!! Warning!! Buyer beware!! Alert!!…read more If you go here..., spray paint the parts you plan on having replaced before you get any work done! I was billed multiple times for work that was not completed, parts were not replaced or they were replaced with junk and I was charged. If you have front end work done. Make sure your steering wheel is aligned with straight tires as they do not! Trace back any wiring you may have had done as they do not remove burs from the metal or use protective materials for the wires to prevent corrosion or vibrations that can ultimately lead to a vehicle fire. There is no warranty with the substandard shade tree mechanics they have working for them. The down time from needing to repeatedly bring my equipment back for repairs was phenomenal. I had brand new led light bars stolen and numerous parts supposedly replaced or repaired. If you confront the owners they just give you the run around full of excuses. Then when they get sick of hearing you complain they threaten to call the police on you. This is the most unprofessional automotive place I've dealt with in 23 years as a local Fairbanks Alaskan resident. In short, save your money and go somewhere else. Hire the Girl Scouts. I'm sure they are more competent and competitive.

They had to tow my truck 1/2 a mile from the accident location. Used a small tow truck to tow and…read morestrapped the truck down with motor straps. Also charged $195 for a short tow.

I would give them -5 stars if I could. I booked a ride 48 hrs in advance - was told I would receive…read morea link for confirmation - had called a day prior to our booking since no link was ever sent and dispatchers were being extremely rude and vile. I ask if there was a possibility of not getting a ride and the dispatchers like "well mam I didn't say that." Like hello? Don't waste my time and be straight up with me. Day of comes before our scheduled ride, I call because still no link, the dispatch says "I would start worrying if I was you". Umm what. Who are the clowns running this business?! We ended up catching a Lyft and these fools have the audacity to call back "hey do you still want your ride?" as if they didn't just screw us over. Please don't waste your time booking with these imbeciles -- I recommend mouse cab and Lyft/ubers over this company any day.

Cab dispatcher forgot about us and when we got a cab it was an hour late, causing us to be late and…read moremiss our flight, causing a loss of about a $10,000 in pre booked flights and hotels. Would be a zero if that was a rating.

Travis did a great job, was professional and quick. He drove very well and was great to be around…read more The job was fast and Travis was very efficient. I cannot be happier with the work and the service. Thank you all very much. If I ever need a tow, I will call Denali Towing. Kevin E

This company is made up of a bunch of vultures. My 84-year-old father was in an accident and they…read moreforced him to sign a document that stated the car would be repaired at a certain auto body shop. He was distraught, his English is poor and he was not aware of what he was signing. They took advantage of him. I am sure they are getting a kickback from the shop. When I called to find out where the car was the person on the line was horrible to deal with. Do not trust this company. They are a bunch of scammers. If you are in an accident and they show up at the scene tell them you are not interested in their services and find your own towing company and your own body shop. Their recommendation, despite how sincere they sound, only serve to line their own pockets. Disgusting to take advantage of an old man who has just had an accident. NEVER USE THIS COMPANY!

Great local shop. Strong front desk. Very nice mechanics in the back. Laid back atmosphere…read more Highly recommend.

I have been to Giant Tire twice now and have enjoyed both experiences…read more The staff is friendly. The value is good. And they do a good job with patching. We'll definitely be utilizing this service again.

The step was helpful with questions and concerns. They got me in and out as quick as possible. Best…read morepricing around for car winterization.

Made an appointment for 9 am to get the shocks changed out on my truck. Dropped it off and it took…read moreme to call (10 times before anyone answered) them for them to say they wouldn't be able to get it in at 5 pm. They tried to charge me $1200 for it and said it would take them 8 hours to do the job. Any mechanic out there knows it would take 4 hours, if that. Horrible auto shop. They didn't even have the courtesy to call me earlier in the day to say they wouldn't be able to do it that day or at least anything along the lines of "you might want to come plug your truck in we wont be able to do it as early as we hoped" and my truck froze outside. Now I'm busting my ass in -30°F trying to get it to start. No wonder they're rated less than 3 stars.

Tim met me on base and was exceptional getting our Transit 350 HD onto his truck. That's a big…read morevehicle and it was no problem. Highly recommend for anyone but especially FWW and Eielson.

This dude is the bomb! After sliding off into a ditch while searching out the lights, I called 4…read moredifferent places and was met with non answers or were all booked up statements. Axle answered on the 2nd ring. In 45 minutes, they were there. Got us pulled out back onto the road. I wish I could remember the drivers name, but he followed us back to our rental down yet another sketchy road. He had some issues getting back out himself! Everyone arrived back safely. Super friendly. Highly recommend.

I wish the price can be cheaper but we just had a winter snow storm and hundreds of people in…read moreAlaska have their cars stuck in snow, I am desperate. I pay $290 to get my car unstuck from a parking spot. Trust me, me and my boyfriend shovel the hell out of that parking spot but we can't get the car out, I really have to get it towed. The work takes like 2 minutes (the best hourly rate I have ever seen for a job) and they got there within 30 minutes from the moment I call them around noon when Ron's towing doesn't have any trucks available to dispatch. The lady on the phone did said the price is $265 and up so, $290 is very close.

I was not the one stuck, however, a truck was stuck in my driveway. The Alaska towing driver was…read morevery efficient, knew what he was doing, and was so pleasant. I went up to make sure I knew the name of the towing company so that I could leave a good review. Also, so I would know who to call if I ever a tow.