I am devastated with the way my first visit went at this "veterinary" office. My 6 month old…read morechihuahua has a spot on his back, missing fur which has developed quickly over the past 2 weeks. A very strange sore that I had no clue what to do with or where it came from. His original vet was unable to see him until Monday and I was unable to wait in his condition out of fear for my kids and other animals. I was able to get an appointment Wednesday evening for Thursday at 4:20. I got a voicemail at 7pm on that same Wednesday saying I needed to reschedule as they would not have a doctor Thursday so we agreed to Friday. When I arrived on time, I waited almost 15 minutes past my appt time to go back. Amanda at the front desk was kind. Not expecting the office to be a miracle worker, just hoping to find out what it is and if it's contagious or not as I have 2 kids and 2 other dogs, "Dr" S, a dark haired woman they consider a doctor, hardly looked me in the face speaking to me and had 4 VERY different suggestions on what it could be, leaving me in the same spot I started with no knowledge on the issue. I tried to be understanding and make suggestions (making suggestions to a doctor about something in which I know nothing is bizarre itself, I was desperate and hopeful for some kind of reliable answer). She was adamant on fleas, I assured her there were none and I'd just done a flea bath Wednesday before scheduling the appt. She insisted on combing my dog which was fine to rule it out for her, then realized there were indeed no fleas. She then switched to a hotspot, then maybe ringworm (which I was concerned of because of stray cats in my yard but was unlikely) then wound up with staph infection. She then suggested a multi-day antibiotic which I quickly turned down with plans to just take him to his regular veterinary office to find the real solution. I was charged $88 for a less than 5 minute visit that was rescheduled on their part, then waited after my appointment time after working all day and turning down his original vet that called me back because this place seemed hopeful and I did not want to cancel short notice on their business. I went back in to speak about the charge because I was completely mind blown. I don't think anyone can afford to be blindsided with no positive result whatsoever or take a risk in spending more on a seemingly VERY uneducated guess. The Dr. S woman began to say how hard it is to tell what skin conditions can be and how they should've notified me of the charge over the phone. I was notified of the charge but they knew why I was coming, I would have greatly appreciated a heads up that they may not have a reliable solution to my issue for that reason as well. When Amanda (who I assume is the boss) came to the counter to speak with me, an unknown man followed her to listen in on what must have been considered the latest drama and Dr. S continued to cut me off telling Amanda it was a staph infection. It would have been a different story if she was as sure in the beginning as she was when her boss came out. I then decided to cut my losses as they invited an unknown person to the situation which made me feel as a customer with a problem, 3 to 1 which I did not deserve when I only wanted to be heard and understood. I am sad I wasted my money here and have to start all over again with an entirely new vet bill Monday. I did not have the money to waste right now and regret investing trust into this place. I hope you enjoy the $88 tip.

From the owner: Important**Please follow the cement ramp around to the back entrance…read more We provide urgent non life-threatening medical care. Pets with major trauma still need to get to the nearest 24 hour emergency hospital. At Pet Care we provide exceptional care and support for both our furry patients and their devoted owners. We are dedicated to promoting the health, happiness, and well-being of pets, delivering high-quality medical services, we are offering compassionate guidance to pet parents. Our commitment is to create a harmonious partnership between pets and their owners, ensuring a lifetime of joy and vitality for our beloved companions.

Love this place! I've taken been taking Vinnie here for years. I trust them completely. Great group!read more

I started boarding my dog at Four Paws when other arrangements I used to make weren't panning out…read moreanymore. Since I'd never done this before I was hesitant to trust my little friend to strangers. My pup passed her meet-and-greet with flying colors, and it eased a good measure of my discomfort. After having boarded her several times now, were BOTH happy with their staff and services. I never worry about her while she's there, and I often forget to even check in on her (except when my grandkids ask if we can see her!). Now when I pack her things, she knows where she's going, and it's not uncommon for her to be too excited to eat or drink, and even if I'm not ready to leave she'll get in the car and won't get out. We're both happy we found Four Paws Hotel and Day Resort! (I referred my sister to them, and now her dog is a regular when she leaves town as well.)

Very friendly and knowledgeable veterinarians. Staff friendly and efficient prices are fairread more

Very friendly, very caring, very thorough, very knowledgeable and, very expensive. But, I guess…read moreyou get what you pay for. My dog is a patient and will remain so. The only negative is they do not keep appointment times. They may put you in a little "care" room, but you end up waiting a ways past your appointment time before someone comes to take care of your pet.

Tried to spay my already spayed cat, no reimbursement. Can't get xrays of a feisty cat without…read morefully sedating her. Different vet every visit. Cash grabby. I'm going into detail, so no one wastes time, money, or risks taking their fur babies here. I've always loved Dunckel. The last year, since they sold, all the good vets left. I've spent so much money here the last year cause the newer vets are not only inexperienced, but they don't acknowledge your pet, or even use a consistent vet to get to know your pets. My family rescued a 2nd cat (a stray) last year, and every visit since has been horrible. Issue #1.) The vet checked our stray cat, and said she needed to spayed. We paid for pre-op blood work, medications, exams, fees to walk in the door, etc. All to get a call that AFTER she'd been fully sedated and shaved, that she had a scar and was already fixed. They still charged us, and never reimbursed for the pre-op blood work. No accountability, no apology. Issue #2.) They cannot handle feisty or angry cats. I have an older, very feisty cat. The last 2 times she was taken in they were unable to treat her at all, and said she "wouldnt let them"... They prescribed a double dose (night before, day of visit) of an anxiety medication for a high price. We used that, and they still couldnt even get an xray of her back or leg. Issue #3.) They want to fully sedate my cat for an X-RAY. Not only that, but they still charged over $100 for two straight visits in where they did NOTHING. I understand my cat can be mean and difficult, but this is a vet. This is their job. She can't be the only cat that hisses and growls at the vet... Issue #4.) The vets seem to be afraid of her and don't even try to get to know her. They barely talk to my her, or acknowledge her. If they were half as kind to the pets as they are people, it'd make a difference. There are a few vet techs that are great, but that's it. The actual vets are horrible. Never trusting them with my cats again.

It's all about the money! I didn't even have to ask, the dr told us she didn't think there was any…read moreinfection because she didn't see any reason for one, even though All of my cats symptoms are urinary related so she didn't see any need to give her any antibiotics, we had to leave having nothing done but lose money to have her come in and feel her guts (something we had already done multiple times) and leave sending in someone else to give us the news of how much just tests would be, she told us she "might" be diabetic. something like $470 for blood tests and $350 for x-rays just to find out? then what??? that stuff costs less for people! We will be changing veterinarians!!

My dogs love Ann, Dan and Deanna! they treat them as if they are their own. Great kennel!read more

I work there and I love it. We take the time to make your pet feel like there at home and not at a…read morekennel

As a new pet owner, it's very satisfying when you feel you can trust someone…read more I can tell that by the professionalism and compassion that owner Anna exudes that my pup will....eventually be in good hands. I say eventually because my pup needs some training and obedience first. I like the fact that Conforta Animale is very close to my home, and soon I will be able to call on them to come get my girl for a mid day walk. Check out their website, they have an array of services for your pet. You won't be disappointed if you give this business, your business.

Have used their pet sitter Sam on two occasions now. Very professional service. She keeps detailed…read morenotes on each visit, is willing to send text message and picture updates while I'm away. Highly recommended.

I have been taking my Pup to MMK9A for over 3 years.. From Grooming to Boarding and even the Board…read more& Train, I have received great service. Friendly, Knowledgeable, professional staff have always made me feel welcome. When I brought my Bella to them, she was a mess. I enrolled her in their 4-week doggy bootcamp and can not believe the transformation. I would give them more 10 stars if there was that option.

In March 2023, we chose Mid-Michigan K9 Academy to establish a solid training foundation for our…read morehigh-energy boxer, Whiskey, who was just five months old. What I initially believed to be a trustworthy partnership quickly unraveled into a nightmare. Over time, I endured verbal abuse, harassment, and manipulation at the hands of James (Jim) and his significant other, Darcy (Dee). Whiskey completed a 14-day board-and-train program at Mid-Michigan K9 Academy. However, soon after, I noticed a behavioral issue and reached out for guidance. Instead of receiving support and education, I was met with immediate dismissal. I later discovered that the responses I believed were from James were actually from Darcy impersonating him. A few months later, I faced health challenges that required routine medical treatment in Saginaw, which allowed me to drop Whiskey off for daycare on a regular schedule. When my treatment schedule changed, I informed the staff--both two weeks in advance and again on the day of my last pickup. However, when I arrived at the facility on the revised day, I was met with an unsettling experience. I waited for 20 minutes with no staff in sight, despite hearing them in the back room. When I finally called out, Darcy stormed out, yelling that I had no appointment. James followed, demanding I leave. I stood my ground, insisting they check the cameras to confirm my scheduled visit. After reviewing the footage, James admitted their mistake and offered a half-hearted apology. Unfortunately, this was just the beginning of months of continued mistreatment. Eventually, I stopped bringing Whiskey to daycare. A year later, once my health improved, I decided to give Mid-Michigan K9 Academy another chance. It didn't take long for the same pattern of abuse to resume. While trying to arrange an exit bath for Whiskey before a vacation, I encountered endless delays, vague responses from staff, and outright hostility from Darcy and James. After a week of back-and-forth messages, James told me his bath would be taken care of, only for his staff to later claim they no longer offered the service --despite recent emails outlining new pricing. The abuse continued. By then, I had lost all trust in their business and felt deeply uneasy about Whiskey's treatment in my absence. After two days without any updates on Whiskey, I reached out to Darcy. Instead of a simple response about my dog, I was met with further mistreatment and bullying, resulting in James repeatedly calling and messaging me, accusing me of being rude and saying, "If you don't like it, you can come pick up your dog"--three days before my vacation was set to end. When I chose not to engage while on vacation, James terminated the relationship. When I requested a refund on the remaining credits from my prepaid October 2023 daycare visits, James responded with hostility, aggression, and harassment, ultimately physically forcing my husband and me off his property. His behavior prompted us to dig deeper into his background. I was beyond disturbed to learn that James is a convicted murderer, recently released from a life sentence due to a gubernatorial decision. Given his history and his treatment of me, I no longer feel safe anywhere near him. I encourage everyone to look further into his disturbing past. (his version of the story is NOT the story.) This entire experience has been nothing short of abusive. From impersonating staff members to financial exploitation, bullying, and verbal harassment, Mid-Michigan K9 Academy operates with blatant disregard for basic human respect and integrity. Their actions not only reflect poor business ethics but also raise serious concerns about the safety and well-being of both clients and their pets. I took the legal steps to fight for my credit owed and won my case. I will continue warning others about the dangers of engaging with this business. No one should have to endure the mistreatment I faced. James is not fit for society--he continues to manipulate, silence, and exploit others while refusing to take accountability for his actions. I hope my story serves as a cautionary tale for anyone seeking pet training services. Proceed with extreme caution.

We get our cat Gamma an all over hair cut down to about one half to one quarter inch about once a…read moreyear. He is a medium long hair cat that can be cranky, uncooperative and does not like to be brushed. This is probably a lot to do with the fact that his coat is very think and tends to get tangled. Gamma loves it after he has this treatment though. He seems to gain energy from getting rid of all that think fur. While we have a home in Grand Blanc, we travel a lot and have used different cat groomers around this U.S. with varying results. Some people have really struggled with him, others have managed him well. Michelle at Ruffly was awesome. She was able to handle Gamma keep him calm and actually had a good time with him. When I picked him up, Gamma was not stressed, and his cut was just about perfect. She clipped his nails, bathed and trimmed his hair. None of these things will he typically tolerate without a major struggle. On top of that, her rate was very reasonable. Michelle is now our favorite cat groomer.

I have a dog that is tough, Manny does an amazing job with my boy. I can only take my boy to Manny,…read moreso thankful he works with him. He looks amazing when Manny is done.