4 rooms carpet cleaned. Pre-treated each room…read more Each room now looks like new carpet was installed that day. The machine had steam; which was nice. Cleaned up the tile with a mop where some of the steam went over the edge. He also gave us booties to wear to help keep the carpet clean while it's drying. Ronnie had a super nice and friendly personality. Very knowledgeable and answered all of our questions. Definitely recommend. 5 stars

They were great! Everything done the way they said and the…read moretech was super helpful, fast and efficient. Will be using them again soon.

We were very happy with the service provided by Titan when asbestos was found during a flooring…read moreproject. They were very professional and easy to reach when we had questions. Pricing was competitive and within our budget. The project started on time, proceeded as planned and technicians kept us informed about their progress. When finished they removed all trash and left the room clean. Before leaving they made sure we were prepared for a follow up inspection.

I just have to give a huge s/o to JR with Titan Restoration; not only does he responds immediately,…read moreJR goes that extra mile and does an amazing job.

While you hope to never have to call, Titan is great when you have an emergency restoration need…read more We had a kitchen cabinet bottom warp and called a plumber to see if we had a water leak somewhere. The plumber noted that our sink was "too deep" for the drain and said the cabinet damage looked old. His recommendation was to get a more shallow sink and move on. We knew the cabinet damage wasn't old, removed the bottom of the cabinet ourselves, and discovered mold and moisture. After some quick Yelp and BBB research, we called Titan. Their dispatch got me in touch with a supervisor so I could describe what was going on and get someone out to estimate / handle the work. Since we didn't have a flood, they came out the next business day, which was fine by us. Their price was fair for the work to be done, and we moved forward. We were very impressed with the work Kari and her team did. They set up containment around the area, removed all of the damaged materials, connected us to a plumber to fix what turned out to be a cracked drain (and who didn't suggest a more shallow sink!), and dried/air scrubbed the area for several days. Once dry and clean, they sealed the wood and had the air inside and outside of containment tested by an independent, third-party. With their "passed", Titan came back to remove the containment materials. I'll also add that the entire team was masked and socially distanced any time we saw them outside of the containment area. Hopefully, we don't have to call Titan again, but we highly recommend them!

Seven years ago I contracted with them too fix a water leak in my front window. After removing all…read morethe stucco, and both windows(upstairs and downstairs), they stated they found the source of the leak. Stated they repaired it and replaced the stucco and windows. A couple of months went by which went right into monsoon season. I inspected the the window and saw the right above the window the paint was bubbling just as it was before. When I finally got a hold of them they said they would be right out. Three days later they made some time to come out and said yep it's leaking. They stated we ll look into it. A week later it was repaired again. Six months later the seal around the window was cracking and came out again. Stated we didn't seal it correctly. Now over two years have past and the seal is even worse(see images). I called and the response was your warranty is expired. That's great customer service for you. Update on the outside of the house. I've attached two photos where the stucco was removed and now it's current condition. Two contractors came out and said the same exact thing that the stucco was applied incorrectly. As you can see the patch lines match where they applied the new stucco. It had to be patched due to cracks. I emailed them and the response I get was your warranty is expired and on my google review we can come out and give you an estimate. An estimate to fix their mistake. The response below does not address the misapplication of stucco.

They are the absolute best. Had a flood in my house, and they were at my house in 1 hour. Have…read morebeen with me every step of the way, and were so very careful of my goods. I cannot say enough about them. I would like to personally thank Eddie, Mannie, John, Stefan, Mike, Paul, Zach, Bethany, Miguel and Anthony. Anything they can do to make it easier on me, going thru this situation. I'd give them an A+++++!

Working with this company has been extremely disappointing and I cannot recommend anyone use them…read more On July 3, a monsoon storm caused damage to my property, which resulted in water leaking through the roof. Arizona Restoration Pros did good work with the mitigation, and they were able to come out on a holiday and get the fans put in to dry the water damage. The workers were professional, however, they did a poor job taping up plastic barriers, which caused damage to my paint in my kitchen. The employee who put up the plastic told me he didn't have the proper materials for the plastic barrier because it was a holiday and he assured me the company would fix the damage they caused to the paint. Approximately two weeks passed before I heard from the restoration manager, who did come out to the property to assess the damage and made a quote based on photos. This resulted in incomplete paperwork being sent to my insurance company. At no point did they provide clear updates or realistic expectations. Communication was consistently poor, and when we did finally hear back, the responses were vague and unhelpful. It is now September 25, nearly three months after the incident. I spoke with Paul, who took over the personnel had been the restoration manager. Paul said he had taken over for "multiple people" which led me to believe the company is disorganized and either fired many employees or had many quit. Paul told me today that they cannot schedule my repairs for six months. How they did not know they were booked out that far is beyond me. What should have been a straightforward project turned into a frustrating experience due to their lack of professionalism and accountability. If meeting deadlines and having reliable communication are important to you, I would strongly recommend looking elsewhere.

My water heater burst and water went through many parts of my home damaging cabinets, walls and on…read moreand on. I called Quality Restoration and they were there so quickly and started immediately to dry up the property, remove all of the kitchen appliances and check the walls. Lem was great in helping me deal with the insurance company that, of course, wanted to downgrade how much they reimbursed me. Quality Restoration then did all the repairs and got things back in shape. They did a great job! Hats off to Lem and his wife Kristi for all their help!

Unfortunately, my vacation home in Red Rock Arizona was broken into and severely damaged. Virtually…read moreevery aspect, from carpeting to the kitchen to the bedroom had been torn apart. Additionally, since the back and side doors were left wide open a variety of animals had wandered in and started living and deficating throughout the entire house. My wife and I were stunned by the degree of damage to each and every single room and open space. We began the process of investigating companies that did home restoration and after several interviews hired Quality Restoration. This proved to be the single best decision we made. The owners, Lem and Kristy, are simply outstanding both at what they do for a living as well as trustworthy and honest people. They carefully studied the situation, telling me precisely what had to be done, in what order, and at what cost. Once everything was carefully laid out, they requested very reasonable deposits and began to implement everything from Biohazard cleaning to rebuilding walls that had been knocked down to constructing a new bedroom out of a previously open area. In each case, they provided me with detailed plans laying out what they were going to do during each phase of the overall process as well as numerous before and after photos so I could see what they had done and approve the quality of their work before paying the money owed for that step in the process. Net, it took the better part of four months for them to complete a process that required them to literally rebuild every room in the entire house including the kitchen, all three bedrooms, the dining room and the great room. The house now looks absolutely gorgeous and we are about to put it on the market at, thanks to the fine folks from Quality Restoration, a price that almost 20 percent higher than we paid for it only 2 1/2 years ago. Thank you Lem and Kristy

My water softener sprung a leak and water went all over the garage floor and into the laundry room,…read morewhich was just on the other side of the wall from the softener. I called a plumber and was referred to Rx2 Restoration. They sent someone out to evaluate the situation the next day. No having gone through a problem like this before, I had no idea what was involved. They explained everything. Their 'mitigation' dept., or as I like to call them, the demolition team, got started right away. Once they removed the debris and damaged dry wall, they set up big industrial fans. Their 2 techs, Octavio and Jairo, did all that and then came back every day for 3 days until the 2x4's and surrounding area was completely dry. Man it was noisy but it worked! They had a de-humidifier going to pull the moisture out of the air that the fans were putting out. I was stunned to find out that over the course of 2 days the dehumidifier filled a 5 gallon bucket with water! Plus they had a huge air filter running when the fans were running, to trap all the dust and junk the fans were stirring up! I was very impressed! Then Rubin, the Restoration Mgr, came out with his tech for the reconstruction, Jesus. Jesus finished in one day. Installing drywall, texturing and painting the laundry room wall. They had taken pictures of everything as they went along and when Jesus was done in the laundry room, he even put all my laundry supplies back on the shelf exactly where I had them! Excellent work, extremely well organized company, all the techs were very professional and cleaned up after their work was done and were very respectful of my home. Couldn't ask for a better job!

Update to my original review. On August 27, the towel bar in my bathroom unexpectedly detached…read more Upon attempting to reattach it, it was discovered that the screws had been screwed into a hollow opening of the wall filled with a paper/cardboard material--rather than being properly secured. This concealed issue would not have been visible had the towel bar not fallen. As of 8/28/2025, the cardboard was removed by the owner, Roy who proceeded to explain "it was a quick fix," and the bar was affixed to satisfaction, however the method used to install it to begin with is unacceptable and raises serious concerns about the integrity of other completed work in my home. While I appreciate this being cared for, I was also asked to remove my review from BBB however, in good conscience, I wanted to document and share my experience in hopes of saving someone else from the same outcome.

Quick Restore did a great job in working to repair water damage due to a water leak in my home…read more. They were prompt in delivering the services and quality of work that was promised.. This was because of Branson Gammon and Kevin Beers.. These two gentlemen strive to make sure the customer is happy and satisfied with the service and quality of work rendered and it was accomplished.. Well done.. Thank you Brandon, Kevin and crew.. Gina G. June 14, 2026

Service requested was met in a very timely manner. Quality was excellent. Value so far is good we…read moreare in the beginning stages. Thank you for exceptional service when I needed it.

No need to call any other restoration company. Rich and his crew are everything a contractor…read moreshould be. Nice to work with, timely and very good at what they do. Save yourself the time and trouble and just call Rich or Kent @ Paul Davis Restoration.

From the owner: Water Damage, Fire & Smoke Damage, Mold Damage, Wind & Storm Damage, Contents Cleaningread more