I purchased a Ferrari 488 from HBI Auto and had the vehicle shipped to me out of state…read more After delivery, I noticed that the mileage on the car was higher than the mileage listed in the odometer disclosure provided during the transaction. The disclosure stated 23,937 miles, while the vehicle arrived showing 26,378 miles. I contacted the dealership to discuss the discrepancy but we have not been able to resolve the issue so far. Because of this, I submitted complaints with the appropriate regulatory agencies for review. I recommend that buyers carefully confirm vehicle details, especially when purchasing remotely.

I had my Porsche GT4 RS transported to HBI for service, and it came back with scratches on the…read morefactory magnesium wheels where the transport straps were placed. I have reached out to HBI, sent photos, and gave them every chance to respond. The only response I got was that it would be shown to management, and then I heard nothing for a week. For a shop that works on high-end cars this level of service is reprehensible. The car also came back with dirt tracked onto the floor mat from their gravel lot. and mud/gravel around the wheel wells. The wheel marks are the main issue. They are not massive gouges, but they are on magnesium wheels which are very susceptible to corrosion. Between the damage and the complete lack of communication afterward, I would never trust HBI with any service or sale. They are walking the tightrope of an actual business and scam very carelessly.

I purchased a Vehicle from Auto Triad Group and unfortunately had a very disappointing experience…read more I bought the vehicle "as-is," trusting that the dealership had been honest about its condition, but the very next day after purchasing it, I discovered serious problems that should have been disclosed upfront. The car ended up having major issues with the EGR cooler and cooling system, which caused misfires, rough starts, and concerns about possible head gasket damage. These were not small maintenance items--they were expensive and stressful repairs that made the car unreliable right after purchase. I had to spend additional time and money just to get the vehicle running properly. What makes this more frustrating is that after looking into the dealership further, I found multiple similar reviews from other customers describing the same kind of experience--hidden problems, lack of transparency, and being left to deal with costly repairs after the sale. I understand buying a used car "as-is" comes with responsibility, but dealerships should still be honest and upfront about known major issues. I'm leaving this review so others can be cautious and do a very thorough inspection before buying from Auto Triad Group. I would strongly advise future buyers to be careful and possibly pick a different dealer, considering this isnt the first time. I included pictures of just some of the things I had to do, I didn't get pictures of the worst part, but the EGR cooler was completely clogged with little to no airflow. I tried cleaning it, but it was too solidified, so I had to purchase a new part costing me $600. and totaling out at just about $800 in repairs. Save yourself the hassle and go elsewhere.

Purchased a Volvo from Ronnie the owner in March of 2025 . Ronnie said the car had previously been…read moreowned by a good friend and he was selling it for her. The vehicle was very clean and in great shape with no dents or scratches. I asked Ronnie if there had been any issues with the car in which he replied , "no" . I also asked when the oil had been changed and he said he actually had changed it himself recently for his friend . I had the oil changed 3 days after I purchased the car. A week and 1/2 later , the oil light came on showing a quart of oil was needed. I took it back to the mechanic who checked for oil leaks , however none were found and he put in a quart of oil. 2 weeks later the oil light came back on with the alert to add a quart of oil. I then took it to the Volvo dealership in Winston Salem NC who discovered the oil had been leaking into the engine which had been occurring for an extended amount of time . A new oil trap and hose was replaced however the mechanic said this was a temporary fix as the vehicle needs a new engine due to the amount of damage it has incurred . Ronnie had to know there was a problem with the oil . I was so disappointed in him when he didn't reveal this especially when I asked him if the oil had been changed recently . I know he sells 'as is' but he should had revealed that there may be a problem with the oil. I contacted him and informed him what the dealership had discovered and requested that I return the car and receive a refund . He offered a full trade and did send me the car fax on two similar vehicles. I asked if these two were in good condition and he answered yes but after researching the car fax reports , I discovered both vehicles had been involved in 2 accidents each. Ronnie and his son were very polite but I lost trust in Ronnie and was afraid of purchasing another vehicle with hidden issues . I am so disappointed in him not revealing there was a potential problem with the oil . If he had taken the car back and given me a refund , that would had at least shown integrity on his part as an businessman .

Amazing customer service! Always has clean cars and trucks! Takes care of his customers. Doug…read moreweaver knows his cars!

From the owner: We specialize in quality pre owned vehicles that have been reconditioned and meticulously…read moreinspected. We are a small local used car dealer that prides its self on being a professional and friendly pre owned car dealer. I have 35 years experience in automotive retail with the majority of my experience with BMW. We area family run business and look forward to helping our customers find the right car for them. We offer warranties and financing options with all of our vehicles. All of our vehicles have been serviced and inspected. All of our cars have clean titles and come with a complimentary vehicle history report. If the vehicle is equipped with Sirrius satellite radio you will get 3 months complementary at the time of purchase. We will deliver free of charge with in a 50 mile radius of the dealership. Our brand new 3000 sq ft. facility will ensure you have a comfortable buying experience. We look forward to serving you.