Great experience, he had what I needed then I left. Yes the old guy running the store rushed me and…read morewas brash in helping me find my vape juice and coils. Oh well he had what I needed.

A quick stop for a replacement bowl. The grumpy owner was no help, ignored me, left in the middle…read moreof me asking a question... I guess the vape brats are royalty here and deserve his immediate attention, as he would constantly jump to them as a new customer came into the store. I was here for less than 5 minutes. Seems like even a minute or two is the least this dude could've spared to help me out and help me make a purchase even faster. It's not like I can reach behind the glass to help myself to a replacement bowl. Sheesh. I would only return here out of convenience and desperation.

Bought an excellent pipe there. Still using it months later. 85 characters? I said what I wanted…read moreto say in 55! The rest is just filler so I could post my review. Yelp has some stupid policies!

It's not even a smoke shop or nicotine shop anymore. Not…read moresure what happened.. Either the license was lost or something else... But no nicotine products are sold here anymore.

I love this store and especially the guy's running it! Musa is so helpful and friendly and his…read morebrother(?) is super nice too! He gave me the most delicious stuffed veggie thing's indigenous to their home land! They offer best prices on everything and since it's Monterey County, you won't be taxed as much as in Santa Cruz County! That said, they offer both Santa Cruz AND Monterey branded merchandise. They're open later than most other shops and their store is always well stocked with a little bit of everything making gifts or personal item's fun to shop and fulfill all your smoke shop needs!

This shop never fails to please with every variety as far as brand and flavor for disposable and…read morerechargeable vapes. as the market continues to produce more brands and more flavors so does the inventory at dullys to matc.the ever expanding array for the most innovative and flavorful Vapes and juices can always be found here I promise u that. prices are very fair not trying to rip u off.bomb masks and accessories too.

SECOND TIME THIS PLACE HAS RIPPED ME OFF…read more They sold me faulty merchandise then refused to replace it. This has happened twice now. Once a few years ago and again recently. I'm both cases I purchased the item. Went to my car directly in front of store. Tried my merchandise and discovered it was faulty then walked right back in. Literally less then a minute later. Both times they refused to replace the item. The woman working behind the counter was absolutely no help at all. She called the owner and told him about the situation and he told her not to replace it. I shouldn't have to go to a smoke shop just to have them blatantly rob me. If you're going here for anything except cigarettes I highly suggest shipping someplace else. The first time they did this I lost 40 dollars. This time they stole 65 dollars. My only option now is to deny the charge on my debit card and follow through. Unfortunately I couldn't even get a receipt. I asked for one after I came back in store and the clerk just said to late for that. Please protect yourself and shop someplace more reliable.

I went in looking for tobacco and a pipe. Honestly, CVS has a better selection of both…read more What I saw was mostly glass pipes and vape stuff.

I quit smoking and only vape a bit now so I gave these guys a try. The place is tiny, like the…read morevery front of a home. There is an old fire place behind the kid at the counter, funny, but they have a ton of stuff in there. The kid at the front was super nice and recommended the best Hawaiian fruit tasting juice I have ever tried. MMMM vaping it right now.... Thanks for the great and friendly service bro!

They never open on time. If they can't be there at 10:30am then change the hours. It has happened…read moreto me every time I have gone.

My boyfriend and I hung out in Santa Cruz for Labor Day and we decided to hit up some smoke shops…read morein the area. He's always looking for new smoke shops to add to his collection. We were actually walking back to our car when we spotted this place. Thank goodness I found it the tree branches were actually blocking part of their store front! We were greeted by a guy who appeared to be working by himself. There were a few customers that came in but he let them know he'll by with them after he was done helping us. The ambiance is pretty cool - very plain but chill, Ty Dolla Sign was playing. The guy who helped us showed and recommended a lot of things that my boyfriend wanted. Pricing is very reasonable and they label their pieces. Thank you Needful Things! We'll be back in the future. :)

Bought a bong because I was in need of one, guy sold me a 150$ bong that was 85$ at 831 smoke shop…read more Don't be me and do your research about the products you buy.

I called and I got a good sense that the other person on the line helping me stepping into my shoes…read moreand getting, "the sense", of what I was looking for. The person helped me and then followed up with a call like he said he would and just what I needed. Tx

I stopped here on my way out of town after a visit. I actually walked out of a shop right before…read morecoming here due to customer service. I'm glad I did. This shop was absolutely solid. The dude running the store when I walked in was on top of everything. Welcoming, knowledgeable, and honest about products, just a solid dude. Not my first time in that area, when I'm back I know where to stop.

Rate is the man Santa Cruz locc you aren't from the 831 if you don't know the owners name off hand…read more This shop has been around for over 20 years selling local products from local glass blowers. The owner will even repair your broken piece! They don't make em like iries now a days

I had such a good experience here today!…read more The man with the awesome hair and cool glasses is very knowledgeable about all things Vape. He really taught me a lot today. Completely unexpected, and I'm thankful :D