Great general Hardware store. Been there dozens of times. This place has old-fashioned service…read more The personnel will help you find what you need! I go all the time with a concept for a project, and I describe what I am trying to accomplish, and they will help brainstorm how to make it. I love the place! The other bonus is that even though they compete against the big box hardware stores, their pricing is at or below the national chains.

Love this store now that they have resized its even better. The staff is very friendly and the guys…read morein the back where all the hardware counter is man let me tell you they really know they're stuff! I was looking for a certain speed nut and came here looking for and they answered my prayers. If you in the area or working a project and want to avoid the big name stores stop and give them a shot. I'm sure they won't disappoint.

stopped there for the first time - looks like a great place…read moreto work in and even better to shop in... fantastic full line of milwaukee & dewalt... great layout and fantastic crew there...

I found myself in a pinch needing a couple of specialty screws (6-32 x 7/16") to finish an optic…read moreinstall--the ones that came with it were just a bit too short. The manufacturer wanted $7 for the pair plus $11 for shipping. Amazon had packs of 50 or 100 for $6-$13 with shipping included, but the earliest delivery was Monday. As a last-ditch effort, I checked the local big-box stores, but nothing looked promising. Then I remembered McFadden-Dale and decided to make the trip before they closed. They didn't have the exact 6-32 x 7/16", but they did have 6-32 x 1/2". The staff was incredibly helpful and took the time to check the thread pitch to make sure they'd work. Best of all, four screws cost me just $0.56 instead of nearly $20--and I didn't end up with another 40 or 90 extras I'd now have to find uses for. Their credit card system was down, so it was cash only. They also close at 2 PM on Saturdays and are closed on Sundays.

Highly recommended,…read more 1 stop shop, found all the materials and items needed. But what stood out to me was the customer service and assistance i received while shopping. From the moment i walked in, felt welcoming and the associates wanted to help me find the items i needed, and even recommended a tool to make the job ten times easier!

Gaspar is MVP We wish to recognize based on his phenomenal Customer Service which is consistently…read morethe same always. One of the Best Managers in The Hardware Service Industry. A happy Customer is a Return Customer! Keep Him Please (Smile)

JOHN!!! JOHN!!! JOHN!!! If he can't do it no one can!!!…read moreI purchased a key fob and the merchant failed to tell me they do not program them, but sent me on an adventure trying to get it programmed. Anyone that dealt with something like this knows getting it programmed cost more than the device. I took it back was referred over to John and John does everything in house and he's very professional for someone like me would say he's God sent. I'm very thankful for all the help of John and Ace hardware go give John a try I will bet on it.

I've been wanting to check this place out for a while now. I recently needed to get a copy of my…read morehouse key so I gave them a call to see if they made them and ended up getting 2 done for a total of $8.65 , very reasonable. This is a REAL HARDWARE STORE. I was pleasantly surprised at all they had and the cleanliness of the store. The employees were nice and helpful. This is the kind of place I remember going to with my Dad back in the Carolinas when I was growing up. They have lots of bbq supplies , sauces , rubs , and of course bbqs like Traeger and Big Green Egg. They occasionally have cookouts for special occasions like 4th of July and such and of course I've missed everyone. They have a small Traeger that I may end up going back to buy. Also lots of tools and gardening equipment to include shovels and tree trimmers. Lots of bird feeders , it's just nice to see the selection they have here. I would definitely recommend you checking this place out.

I came into this store a few days ago because I was helping a friend move into a different bedroom…read moreof her house, which involved dismantling a bed/moving the parts downstairs. We had allen wrenches, but were missing the exact ones we needed for dismantling the bed. Fortunately, there was this Ace Hardware store just down the street, so I figured we could go in and see if there were any possible inexpensive solutions. An associate asked if I needed help (I unfortunately didn't catch the guy's name) and I mentioned the predicament, admittedly somewhat worried I'd have to buy a whole new allen wrench set just to get the one that I needed for the job. He took me to a place in the back of the store with old allen wrenches people had donated, often left over from similar bed/furniture dismantling/assembly jobs, and these were free. He gave me the option of taking a few and seeing if any of them worked. I did take about three of them, and fortunately, one of them got the job done! If I'm in the area and have any further hardware needs and the like, I'll definitely be coming around.

Went in looking for a Stihl item (which they are no longer a dealer and do not carry them any…read morelonger. But met Dominique (and Ken) and found out they make window screens for your home. So we took all our old screens in and had them make new ones. Our screens were old and stretched so the new screens are a huge improvement from our 20 year old worn out screens! They did a great job! Kudos

This was my first time attending the National Hardware Show at the Las Vegas Convention Center…read more The show is divided into two major sections--lawn, home, and garden--and regular hardware items such as tool boxes, welding helmets, plumbing supplies and everything else you could ever lump into the "hardware" category. I spent more time in the home and garden section even though most of the items don't have a use in Las Vegas for many of us. Since we've traded grass for xeriscape, many of us have no need for lawn mowers, weed whackers, et. al. The lawn and garden section was in the North Hall of the convention center. I met some very nice and interesting people. It's a much more laid back show than the geeks of CES. I eventually made my way to the Central Hall for the regular hardware items. One of the standouts in this area was the large electrical displays. If I were giving Benjamin Braddock advice this year, I'd tell him, "LEDs". There were so many vendors with lights of various kinds that used LEDs to generate bright lights. After the Central Hall, I went outside to the outdoor, recreation, and tailgate area. They had a number of food vendors here tied in with some kind of cooking item. There were several vendors selling outdoor pizza bakers that rotated the pizzas as they cooked. They also had samples. I was surprised at how much food and food related vendors that were at the show. I expected a lot of wrenches, toilets, and other hardware items. Imagine my surprise when I'm given samples of beef jerky (teriyaki flavor) on entering the show to get my credentials. I'll attend next year. It's too good a show to miss and it's at a great time of the year!

Still the same great service when you need help from the staff. Great selection of hardware items…read morethat these bigger don't have. Prices are reasonable but the majority of reasons why we shop there . Is the products from Hawaii they carry a nice selection of goodies and other items from there.

The asian lady needs to be put to pasture, rude. A real negative for Ace hardware. There is no…read moreway that store will last much long with such poor service.

In a perfect world, we leave the big box stores behind and only shop at stores that care like Ace…read moreHardware. This particular location on Tropicana at Durango is so much larger than meets the eye. I loved the personal service here, the organized rows, and the well-curated selection of merchandise. I originally went there for Car Key Duplicates (which are the best deal here, skip the dealership!) and left with an armload of goodies you'd be hard-pressed to find elsewhere. Ginger Chews, Sarsaparilla, and beeswax and who knows what else? It all felt very Pacific Northwest or a caring hardware store I used to frequent in West Hollywood. I will be back on my next home project and for basic maintenance supplies, too. This Ace location is ACE and lovely. Pleasant shopping experiences make a difference. This store works to earn your business. :)

This place is absolute trash! Went in back in October for some Traeger pellets and the customer…read moreservice is awful, you can't get a hello or a thank you from anyone behind the register. You can get harassed by the solar saleswoman behind the desk who won't leave you alone though. Went again this week for more pellets after telling myself not to give this place business. I should've known better! Woman behind the register just sitting there paying more attention to her cellphone, male employees in back yelling and shouting profanity while I had my grandkid with me. At checkout, I noticed one bag had a hole and pellets were falling out, cashier told me to go put it back. Why, so it's someone else's problem? What a joke! I'll dive to the southern highlands location instead

Outstanding service from two employees that helped me find the right product. Julio walked me to…read morethe right section, showed me the correct product (I was ready to buy the wrong one) and talked me through how to use it. Super friendly! Then at checkout Ali helped me self checkout. Super nice and helpful all the way through. These two employees were exceptional and a wonderful improvement to customer service a few months ago. Awesome experience- thank you for hiring these two people!!!! They are keepers!!!

Avoid this Lowe's if you care about honest delivery times…read more I purchased a washer and dryer set on March 22nd for over $2,000. I chose this location specifically because they guaranteed delivery by March 31st, whereas other stores had longer waits. Today is the 31st, and they just pushed me back to April 14th. This is a classic bait-and-switch. They take your money based on a 9-day promise and then change it to 23 days once the sale is final.