I had a great experience with Mr. Fix It in Overland Park! Tom was incredibly knowledgeable,…read morefriendly, and honest. He took the time to answer my questions, helped me find the right washer for my needs, and offered a fair price. It's refreshing to work with someone who truly values great customer service. The washer has been working perfectly, and I couldn't be happier with my purchase. I highly recommend Tom and Mr. Fix It to anyone looking for quality appliances and exceptional service! Thanks guys!

Tell people that will screw you out of what you pay for. They hang up on you, they are very…read moreunprofessional, and they won't honor the warranty or what they say. They will blame it on you and tell you it's not their problem. They are liars and they will screw you too! BUYER BEWARE!!

Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

We had Drew com yesterday for a washer that the basket would not spin. I was in the middle of…read moredoing laundry when it quit. They had a cancellation and were able to fit me right in. Drew did EXCELLENT work - he was in and out in no time and got the washer working. He was well mannered, efficient and a hard worker that diagnosed the problem immediately. Will definitely use this company again!!

I can't decide between a four and a five. My refrigerator quit working on a Sunday evening. I was…read morethrilled to be able to call and make an appointment on the weekend for Monday afternoon. Service person was on time and quickly fixed the refrigerator by unplugging and plugging it back in. Sad that I had to pay $100 for not thinking of that myself, but thrilled I didn't have to buy a new compressor or something else expensive.

I have an off-brand 18" dishwasher. It took a few tries to find the right part, but Austin stayed…read morewith it and never lost his cool. :) Hometown was so great to work with--they completed the job and stayed in touch with me the whole time. They will be my first call when any of my other appliances need repair.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

Quick to return calls, does not do unnecessary work and is very professional! Highly recommend!read more

I was so happy to find Grandview Appliance. Roger responded promptly to my initial phone call. He…read moretried to coach me through a fix for our ice maker over the phone, offering suggestions that would be free for me. When that didn't work out, he offered an appointment within one day. He gave me a call before arriving and was on time. He had everything he needed for our repair and was very clear about costs. Our repair was more complicated than he expected, but he was still finished in under an hour.

Appliance Pros, 698 Forest Ave, KCMO 816-326-7010 4-3-2026…read moreAppliance Pros, 698 Forest Ave, KCMO 816-326-7010 Installed new Scotsman Ice Maker Only made sporadic ice, or did not make ice at all. Overheats. 3 service calls Unit still does not make ice and overheats, creating a potential fire hazard Have asked since the second service call for a replacement unit 3 months later, after numerous requests for a replacement, they are now saying they have "turned it over to Scotsman warranty." (What does that even mean? They have delayed by sending their "service" people, I suppose being paid by Scotsman warranty, to fix a unit that can't be fixed,) Now they are saying they offered at last repair appointment to take the unit in to be repaired. That is not true. We were going out of town to our son's wedding for a month and would have been happy for them to take it while we were gone and repair or replace. They did not offer that. And now, they say they have "turned it over to Scotsman," are delaying further. We bought it from them, it never worked, we want a replacement. They can deal with Scotsman, that is not our responsibility. They sold us a new unit that never worked.

If you need a kitchen or laundry appliance repair service, I cannot recommend highly enough:…read more Todd Reffitt of Appliance Pros LLC ph. 816-326-7010 www.applianceproskc.com Why do I recommend him highly? on 6/29/16, my husband, Paul, and I were quite impressed by Todd's: Knowledgeability (thorough explanation of appliance electrical draws) Honesty (we thought we needed to have coils cleaned for built-in refrigerator; Todd educated us & we'll handle ourselves) Speed (immediately diagnosed & repaired reason for dryer failure) and, as a bonus ... likeability! Todd advised that he provides kitchen & laundry appliance repair services; how refreshing to find a provider who is both honest & competent!

Able is DEFINITELY our go-to for appliance repair!…read more While we've used them a few times on different appliances, some large and some small, the latest reason for a visit was a broken microwave. TL;DR: the microwave was FIXED in less than 24 hours from my call to have them out! They were super easy to schedule with, and offered next-day service. Unlike a prior vendor who worked on the same part on the same microwave who required multiple visits, Able was able to perform the initial evaluation, diagnose the issue, and FIX the issue on a single trip, avoiding lengthy delays in a KEY appliance for our family! Lastly, and maybe even more lovely than the prompt and excellent servce: they came in under half the cost of last year's vendor! I attribute much of that to the lower amount of visits and understanding their business better! GREAT VALUE! Thanks, Able!

Able Appliance did a fantastic job in fixing our refrigerator freezer drawer. Cody was on time for…read morethe appointment, quickly diagnosed the issue, and explained the fix needed on the gasket. He was honest, fair, and very conscientious to not scratch our refrigerator or floor as he performed the work. He and the other technician that he was training were very polite and represented Able well. We will definitely use Able in the future.