My mom had a great service experience today!! Thanks T.J.!!!…read more We've bought 17 new Toyotas so will definitely keep Family Toyota in mind for our next deal!!

I have been to this location for 2 years now and I thought they were trustworthy. I had repairs…read moredone and paid a lot of money. I was told the rental car would be waived but clearly was a lie. I wonder if the repairs and parts used were even done. I will not only take my car somewhere else, but I will also tell my family not to take their toyotas to this location. My fault for not reading the reviews. Shady

The sales crew at Clay Cooley created an amazing experience. Mike the sales manager was very…read morewelcoming, answering any questions and made himself available (most managers wouldn't dare). That set the tone for everything else that followed. Kyle, one of the Finance managers was great! The delivery process was top notch, all lead by Marcus! Marcus was very welcoming, offering great service and listened to what I wanted as a customer, rather than telling me. I even went home and complemented his service to my wife In all great experience and I'm a happy owner of a Jeep Rubicon X Wrangler!

We drove from Wylie to Arlington anticipating seeing a Dodge Durango that we viewed online with…read moreavailability. So first off, be aware all texts and communication by your phone number are AI generated. There is no Jerry! Lol but not really. The other person who gave the review for this dealership about "lies, lies, lies," is 100% accurate! So upon arrival, hardly anyone was around to come and even greet you. If there are sales reps they are just sitting at their desk. I did see some men walking around coming in and out but we were never greeted. We noticed a couple waiting in one of the office areas. Finally, I texted that we were there and the response was, to go back inside and ask for Jerry's AI self. Even the chick that finally walked up to us, kinda had a chuckle when I said the text said to ask for Jerry. So we then ask her about the Durango and we are walked into her office. She asked us how much we were planning to put down and some of our personal information (address, etc) but we still had not heard anything about the car in question. So she takes off, takes awhile to come back and then mentioned to us sorry for taking so long but that she cannot locate that vehicle on their lot or the keys to it. We were so thrown off by this. She literally mentioned this happens a lot, not being able to locate keys to vehicles. Like huh? So then she asks if we wanted to see any other vehicles. We told her we drove all the way out (about an hour) to see that particular vehicle that Jerry's AI self texted is ready to test drive when we arrived. So we asked about another Durango that was literally parked in the front row as you pull into the dealership. She preceded to say "where?" and I even pointed telling her it's the only silver Durango out front as you walk out the front entrance doors. She said she understands but that there are a couple of them. There wasn't. Only one out front. She gave us the pricing finally on it and it wasn't in our budget. Meanwhile, she leaves to go do something and so I just wanted to find out how long the other couple had been waiting. The female mentioned a tad over an hour. I told her yeah, we were told the keys can't be located for the vehicle we were coming to see and she said they were told the same and it was a totally different car. So I ask the girl if there was a manager on site and she said yes. I asked if she could let them know we wanted to speak to them. So then she comes back with the "manager". He asks what he can help us with. I lay out all what had happened and what we were there for. So he says give him a little bit and that he's going to try and look for our vehicle. He comes back and says he tried pulling it up in the system and it wasn't found. So who the h, e, double hockey sticks is lying here!? Her, the manager, both? Anyhow I told him put yourself in our shoes. I asked him how would you like going to look at a specific vehicle you had text communication about that was an hour away with your girlfriend, wife or even by yourself? He said "or my husband". I said "ok, your husband or whomever". He said "I'm kidding". I really didn't care regardless if he was with a man. My point was over looked! I said what I said for the principle of the situation with hopes of him being relatable and making the situation not only heard but taking it in to where they make changes so it's not happening to others moving forward. Screw Clay Cooley! If I could show "zero" stars on my review, I would. Don't be suckered into giving your hard earned financials to this joke of a dealership! Also, "Am I at a club?" The playlist was unprofessional. I can get with Hip Hop music because I'm a fan of it, no doubt but to have the version of Rhiannas, Bitch better have my money playing and just like that, WOW! I just kept hearing bitch, then a guy came on that version going deeper into the obscene language and lyrics and mind you, we were also with our 11 year old son. Awful. Play than in your car or listen to it on your own time. This dealership was crazy, mad, awful. Yes. I wrote this essay intentionally. You read it (or thought of it) No regrets that we, as well as that other couple, left. Waste of time but glad we didn't give our money to them.

This shop is under new management and the manager is amazing!! She made sure I had water while I…read morewaited on my car to be inspected and then gave me a $5 discount because I brought my UTA ID!!!

From the owner: Here at Stadium Automotive we strive to provide you with the best service at the most reasonable…read moreprices. We do detailing, repairs and sales. Give us a call to ask about our current deals.

Terrible, rude dealers, cars come from Auction!! Dealer was so rude he wouldn't say two words to…read moreme after I said the car was priced to high. I know cars and I know what they are worth! Know your facts before going here!!

I am very grateful to had stopped at this location. The staff are great and efficient shout out to…read moreSergio for helping my family and I drive away in something we all love. Great job Discount

Tried many cars here and found them all of great value. It was hard to settle on just my car but…read moreit was a winner and everything I needed for my daily drives. I can totally see me again coming back in the future. Great customer service and they made it easy to buy a car!

Reesh super helpful in service...not pushy....collaborative. Good dude. I will definitely be back!read more

Service is poor and they tried to upsell me from sn oil change on my 2012 650i to a bill exceeding…read more$2000! Took it to Danny's on California Lane in Arlington and the total bill was under $200. Don't go to BMW of Arl!

So I've had my 2016 Chevy traverse since January I've had no problems with the car at all when I…read morewent to got a oil change they were impressed on the maintenance on the car! the last place that it was maintained was with automax And yes I've had minor things needing to be done to it but nothing major at all. I absolutely love my car.!!!!

They sold me a lemon run from them was in shop for a month when first got and they didn't fix…read moreanything after taken to shop 4times in 3 months period and their sales manger vt talk so nasty to me when I asked for refund the following week and come find out their warranty shop told me the car needed both lifters upper and lower manifold gaskets intake gasket power steering pump ems computer system thermostat had not had car only 3 months they are horrible when took to shop they found out this all then they going to try to repo cause I had to pay for towing and diagnostics at another shop instead of offering me another car or my money back knowing you sold me a bad car

We were trying to purchase a car for my sister-in-law and identified one at the Carmax located in…read moreFort Worth. I made an online reservation to view the car. Unfortunately Carmax cancelled the reservation three times. Each time I had to call to have the reservation reinstated. Today, my sister-in-law drive from OKC to Fort Worth to see the car. I drove from Sugar Land Texas. Before Arriving at Carmax, I telephoned to advise I would be paying cash by wire transfer from my bank. After arriving at Carmax at 11:30 am today, my sister-in-law did a test drive and was ready to conclude the purchase. After a one hour wait, we were advised Carmax would not release the car if we paid my wire transfer. At 2:00 pm I arranged for my bank in Houston to issue a cashier's check at their Fort Worth branch. We were advised the local branch would be closing at 3:00 pm today. We returned to Carmax at 2:30 pm and handed them the cashier's check. They spent the next 20 minutes trying validate the check drawn on Merrill Lynch! Finally at 3:51 pm we were allowed to take delivery of the car. Only a 4 hour wait. This was my third purchase from Carmax and unfortunately my last.

Lazy employees. I had scheduled an online appointment for a car trade-in appraisal, but when I…read morearrived, the lady refused to come out of her office. Instead, she asked us to take pictures of the car ourselves using the portal and send them for review. Why would I show up to this store to take pictures of my own car? The appraisal process is meant to be done in person for accuracy. This lazy lady and her manager are a total mess and a poor reflection on the company.