They were very friendly and kept me informed of the work that my car needed and they were accurate…read morein assessing the parts and work needed prior to doing the work. They were timely with the repairs needed for the suspension and showed me the parts they replaced. Now my car rides and drives a whole lot better and they guarantee their work nationally through NAPA for 24 month! What a refreshing experience with an auto repair company!

Great service and great people who go the extra mile to make sure the customers are satisfied.read more

The quality of work is horrible and overpriced compared to other shops. Often end up paying twice…read moreas much to fix problems they created.

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

I dropped my car off at 9am & it was ready by 3:30. They fixed my back brakes & rotators & wheel…read morealignment. From the front desk to the mechanics everyone was nice & very professional.

They quite easily fixed two, what we're supposed to be major, service problems, me thinking my…read moretransmission was failing and possibly engine trouble. Just a switch and a sensor!! And fixed at a fair price!! This was after 2 YEARS of various other "fixes" at a National Franchise Mechanic, for thousands of dollars and my car was still shaking violently. I can't thank Joe and all, at Integrity Auto, enough! He saved me from scraping a perfectly good car!

Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

This is a dishonest dealership with Bait-and-Switch Pricing…read more I recently attempted to purchase my mom a vehicle from this dealership and was completely disappointed by their dishonest sales tactics. They advertised a 2025 Honda Accord Hybrid online with an Internet Price of $35,410--including a listed dealer discount--but when I got to the dealership, they claimed the price was $36,925, conveniently ignoring their own advertised discount. This is a classic bait-and-switch move to lure in customers with lower prices only to push a higher price once you're there. Even when I showed them proof of the online price, they were unwilling to honor it, offering no reasonable explanation. If you value transparency and honesty, I would strongly recommend taking your business elsewhere. There are plenty of dealerships that won't waste your time with misleading advertising. Listed below are the salesmen that I spoke with: *Salesman: Jerry Hughes *Manager: Tim McCray UPDATE: As an update, we purchased the exact same car from SOUTHAVEN HONDA and had a much better experience. We were in and out in just over an hour. The team was professional, fair and more than willing to negotiate. The car was listed at $36K and we purchased it for 33K. Take your business to Southaven Honda and ask for Clayton. You will get a GREAT deal!

Dad here. My daughter had just moved to Memphis and needed help with a slow leak in a tire (nail)…read moreand an annual oil change and check up. Someone gave her a strong recommendation for Barton's and I understand why. Fast, friendly, professional service. No attempt to upsell her on any additional service. I'm extremely grateful that she found them. They definitely earned a new customer.

Very helpful manager and staff who got me in and done within 24 hours for a broken strut, sway bar…read moreand new brakes. Great service and fair pricing! Recommend for anyone looking for an honest and reliable mechanic in the Midtown area.

By far the best all around car service I ever received. The mechanics kept me informed about all…read morethe work being done and were very upfront about the parts and labor costs. I also really liked the online portal where the provide an itemized list of recommended services and itemized prices for it. I received a text from them with a link to their site and it contained all the notes and recommendations from the mechanic along with prices. They even recommended a separate mechanic to perform a specific service because they knew it would be more affordable than what they could offer which had me stunned. I don't really care much for brand loyalty/business loyalty, but these guys have earned my trust many times over!

Efficient, knowledgeable, professional auto services. I run on Amsoil which they sell and change…read morefor a good price. They're always pleasant, respond promptly, transparent and offer competitive pricing.

I called in for an appointment and it was about 3 weeks before I could get in, but it was worth the…read morewait. My Mercedes needed and oil separator. They quickly got in and diagnosed my issue. I received a call confirming if they could go ahead and start the work. Once they did that, I picked up my car the next morning. It has been out of the shop for about a month and it rides smooth and I have not had any issues. I will definitely be going to them for services needed in the future.

I would never recommended taking a motor vehicle to this shop. Go to Memphis motorwerks on Macon…read morerd. Spent 5k with no fix.

Great people to work with. Open and honest. Really to work with for scheduling. Great customer…read moreservice (loaner is very helpful). Pricing is at least as good as other places around. Very patient in explaining work and charges. Very helpful and willing to work with you.

If I could give 0 starts I would have. Terrible experience,…read moreoverpriced, and random expensive quotes for cheap labor. Don't go there they be ripping people off!