I stopped by Discount after the pressure light came on, and they offer free tire pressure checks. After inspection, they determined there was a screw in my tire, which they were able to repair and patch within an hour. The staff is so helpful and we get all of tires at Discount because of the value and quality. read more

It was honestly regretful having to write this review; the staff here were very helpful and I got what I needed done in a timely manner. My issue is that I was lied to about a payment plan, I originally planned to pay the amount outright but was offered a plan and was directly told that it would be zero interest with no mention of limits on that or promotion, simply open an account and pay off the amount so I don't have to spend a larger amount in one sitting. Well this month I went to make my payment and next thing I know, I was charged interest , it's only been 2 month, so with that being said, if you don't have to and don't want interest don't get an account and just pay it outright, and check paperwork because they didn't tell me they just put my account in as regular with interest. I don't like being lied to. Besides that location is efficient and well run, just like watch out for the payment plan and don't put too much trust no matter how friendly and professional they are. read more

Wow -- honestly blown away by the service here! I scheduled and appointment online for a same-day service. They called me a few minutes before my appointment to confirm and when I pulled up, they had a sign with my name on it! It's the simple things that make a girl feel special. :) Not pressured to buy anything extra but informed on recommendations they have for my 13 year old car. Service took less than 10 mins during my lunch break. Staff were knowledgeable, conversational, and overall excellent. 10/10 read more

This is hands down the best Discount Tire in the area. The team here is fantastic--shoutout to Miguel and Fred for always keeping it 100% and being super helpful. Another perk: they'll fill your tires for free (unlike gas stations that charge $5 for a few minutes of air). Pro tip: The best time to come is midweek (Tuesday-Thursday) in the afternoon. If you just need air, you don't even have to wait in line--just pull up to the side of the building. 10/10 Tires read more

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They get something wrong every time at this location! First time I had a set of tires installed here, they put one on backwards. (That style of tire is directional and meant to be installed only one particular orientation. Clearly labeled so) Second time I had a set of tires installed, they cross threaded one of my lug nuts, ruining the wheel stud. They just said oops, at least you have four out of five lug nuts on.... I guess the "discount" applies to the attention to detail as well. My local independent mechanic does a better job with tires. read more

The last time I was at this location to get my tire air pressure checked I forgot how often I was never asked if I'd like my spare tire pressure checked. I've gone to several locations within the last 5 years and I think one employee asked me. This is the best place to get tires. I wish I remembered the guy's name who checked my spare, I think it was Javon or Jalen, but I will be back and I will buy tires from here on out at this location. Thanks for being awesome! read more

My tire light came on and the Discount Tire people on 71 were able to put air in the tire but couldn't get the lug nut off/ the stud was free floating. I'd bought the rim at Discount Tire and was told to go to the original location on Research Blvd. I went and Cody was able to provide me with a referral to Rush Automotive. Cody had to step outside the waiting area to print something and the other staff were very friendly and professional making sure that I'd been helped. I'd highly recommend them! read more

Friendly location with prompt service but they need to focus on details. I had purchased new rims to be installed with my tires but the mechanics were not notified and I ran out to the garage to stop them as they put the tires on the old wheels. They also didn't check the TPMS pressure sensor batteries and I had a failure as I left the garage. I had to come back the next day and have all of the sensors replaced. They did need replacement, but it would've saved me another trip out if they could've just paid attention to the monitor, which was showing the tires were not all registering properly. The manager was apologetic, but it would've been nice if they just did it right the first time. read more

This is really a well run business. With people like Michael running the counter you know you are in very good hands. They are also very willing to work with your budget. Don't hesitate to ask for a discount or they can help you find less expensive tires that they carry. read more

The manager Mike is awesome!! Thank you for the help although I was at a different discount tire he was helpful!!!

PROS: ----------- (1) I checked the price for this brand of tires at several places, Discount Tire was the cheapest. (2) Easy to make an appointment online. (3) Took them 34 minutes to install the new tires. CONS: --------------- Tires inflated to wrong pressure. Tech came out and told me the car was ready, all tires inflated to 35 psi. I said the spec for the front tires is 36 psi. He didn't apologize, or say he would put more air in, he just said, "Okay, meet me out front." I wasn't going to push it because I could just add air at home. Let the tires sit overnight and checked in the morning and the fronts were 36 (proper), but the rears were only 33. It's not a big deal as long as you're willing to deal with the tire pressure yourself. I like to add +2psi anyway so I can inflate every 2 months instead of every month. read more

I came to Discount Tire because one of my tires was low on PSI, just wanting to know if it was the Texas heat or maybe a nail. Instead of helping, David immediately tried to upsell me on FOUR brand new tires--saying mine were already "worn out." Mind you, I had just replaced all of them less than a year ago. Total BS. I felt completely taken advantage of. There was no transparency, no genuine effort to check for a simple issue--just a hard sell. I trusted Discount Tire before, but after this, I won't be coming back. Be careful if you stop by--especially if David is the one helping you read more

I've gone to this discount tire cause i love the service and how fast they are. But i specifically want to shout out David. He always remembers me. Always remembers the Volvo i drive and greets me like he's my best friends. Means a lot. read more

Big shoutout to David and Jose who got me right after a long morning! The crew were surprisingly fast and very friendly!

This place has served me well over the years with reliable and friendly service. I stop by every couple months for a customary tire check-up and air pressure refill, and have had a tires replaced through warranty a couple separate times due to stray nails and other circumstances. Their willingness to fix things and get me back on the road as quickly as possible has me locked in as a loyal customer moving forward, with discount tire being a trusted name in my book. read more

I have always trusted Discount Tire not to upsell me and they've been great, but I sent my husband recently for a tire repair and they upsold him on new sensors we didn't want and a new spare tire we didn't need. read more

Omar and staff went above and beyond to assist me with my tires after hours!!!! That's superior service!!!

Really bad experience at this location, I went in because I hit a pothole and my tire popped, asked if the wheel look okay which the guy who serviced me first said it was bad and I need a new rim, then said it need all 4 rims to match even though the wheel was under warranty. I tried to do it because of course i thought they were the experts, asked me to apply for the credit card and I specifically asked "its a soft pull, right?" and the guy said it was, not even a minute later I got a notification saying I got a hard pull like dude if they had said it was a hard pull I would've left because he was trying to upsell me, I buy a single rim, they put the wrong rim on anyway, came back had it swapped, then the next day I go back in to see if my original wheel was usable, the guy who I talked to then, super cool and professional and told me theres only a small dent, completely usable wheel still and put a new wheel on it. While I was waiting the guy from the previous day looked at me, then my car, then had an annoyed looked on his face, I won't come back to this location because of that and the hard pull on my credit. He should've been honest and this would've been a 5 star from the start. read more

I used to really like this location but after today I'm done with it all together. I purchased 2 new tires from discount about a week ago and today one of the new ones just blew out and went flat. So I call this location to let them know today and I get a guy on the phone that knows absolutely nothing. He said my info wasn't in his computer but yet the Palmer location had my info. So after ending the conversation with the research location employee. I quickly called the Palmer location and they took care of me. It's a good thing you have those Palmer gentleman. Because that research location needs to get back into their rules, regulations and guide books. read more

I had an excellent experience at Discount Tire, thanks to Cody and Jose. From start to finish, their communication was clear, honest, and professional. They took the time to explain my options, answered all my questions, and made sure I felt confident in the decisions being made. Their expertise really showed, and the service was efficient without feeling rushed. It's refreshing to work with people who genuinely know what they're doing and care about the customer experience. Highly recommend asking for Cody and Jose if you want top-notch service. read more

The drive thru line for tire pressure check was quick and easy. Omar did a great job and informed me I could come back to get a flat tire repaired for free. Friendly and efficient service, great location. read more

Sometimes a tried and true national chain is needed when you find yourself in an absolute pickle. I wasn't expecting to have a piece of shrapnel in my back left tire but here we are! Once my friend and I changed the tire (adulting 101 must), I knew it was time to go get this tire properly replaced. Called around a few local shops and no one had my specific tire in stock; however, I remember Discount Tire always has the oddest of tires in stock. After a quick call they assured me they had it in stock and could get me situated. Once I arrived, there were a few folks in the lobby and being serviced. I'm guessing the Tire Gods took pity on me because they said they could get me in and out within fifteen minutes! Paid the fee and also paid for the warranty and I was good to go. What I'll always respect about Discount Tire is their honesty and customer service. I've never been steered wrong with them. Super grateful they got me out of such a tight bind. Shoutout to them as well for deflating my spare! read more

I can't believe I thought about going anywhere else for tires. I bought an expensive pair of Yokohamas 5 years ago. I got the lifetime certificate of replacement so they've each been replaced for a few bucks along the way do to nail damage to the wall. So it's really like I got a bogo. I knew I wasn't going to have this car for quite as long so I didn't want to spend as much this time around. I almost decided to save an extra $150 to go to Walmart because they had some bottom dollar set also with a lifetime guarantee. However, I've never been dissatisfied with Discount tire so I coughed up the difference, paid online and made an appointment for 3 hours later this morning. They were ready for my appointment, they not only informed me but also showed me that my security lugnut socket was on the verge of being stripped and broken. They offered to put plain lugnuts in. I just assumed I could go to Nissan afterwards and get a new socket and new security luguts when I was done here but then, five minutes later, he came back and said that he found another locking socket that was the same exact pattern and that I could have it. How cool is that? They also noticed that I had purchased new windshield wiper blades somewhere else that were sitting in the front seat. I've been meaning to put them on for days now. They offered to put them on for free even though I didn't buy them there. How cool is that? They also didn't mind that I check my brake pads while they had the tires off to make sure they still had plenty of life left in them. How cool is that? Finally , they were also very quick and kind the whole time. Once I got on the road, I noticed my tires were extremely quiet compared to the ones they replaced, these won't last as long. They're only 40,000 miles as opposed to 80,000 miles like the last set, but they were totally worth the money and I won't go anywhere else but Discount tire for now. My wife is also a customer so we are a Discount tire family for life. read more

For reference, I love Discount Tire and the services they provide. Every time I come in, I'm greeted with a smile and enthusiasm. The warranties that they offer are amazing, and they do a great job everytime. My problem resides in a situation that I'm currently in. I left my car there for a routine spare tire change on February 10th just before their closing hours, around 5:30 PM. I came back to my car's trunk not being able to close and my left tail light completely broken. When I spoke to Alex, the store manager, he told me that he would file a claim, and he did. To this day, two weeks after the accident, I have not yet to hear anything in regards to this claim to the point where I needed to get my insurance involved. My car is still in the shop, and this is far from a minor inconvenience. It is frustrating and disappointing at the same time. I felt like the lack of integrity from the staff in not taking accountability truly stands out to me in this situation. It's even more frustrating to me that he, or the branch has NOT taken interest or checked in on me or the situation that they put me in. This move alone shows the lack of hospitality and professionalism in something in an inconvenience that I had no part of. While I love this company, again, it is hard to trust a branch that does not take accountability for its actions. I would continue taking my car here, but not without a grain of caution. I would record my car's condition before getting it serviced because so far, they have shown zero interest in showing accountability for their actions. As I have written this review, my car is currently in between 2500 - 3000 in repairs. Thanks a lot! read more

Discount Tire - Broken trunk that wouldn't shut close. - Tires Near Me - Austin, Texas

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Went to get my Tire checked on New Year's Day.I was in a $$ Jam and Mr.Jeff helped me with a used tire at No Cost.He Blessed me with the Opportunity to have a ride for my children,just 1 of the Great Reasons Why I been coming to Discount Tier for Over 20yr. read more

Came in to get a flat looked at and was informed that it would be recommended that I get two new tires. The waitlist was a few hours but when I informed José that I had an obligation at 1, he said, "he'd see what he could do." They got my tires rotated and two new ones put on in a matter of 20 minutes. I was in and out in no time with friendly service. I always use DT but these guys are especially great. Highly recommend coming here! read more

Wonderful, fast service. DAVID was the best! Great value and helpful, flexible solutions.

Came here because my boyfriend needed to patch a run flat tire. We made an appointment and got serviced fairly quickly. They have many seats and I was able to bring my work computer and wait inside. They usually have water bottles in the fridge. Staff was friendly and they helped put the tire in the trunk of my car. The tire was patched for free! Thank you so much! read more

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The guys here were great. I truly believe that they care more about your safety than making a deal. I will only be using this location from now on! read more

As always the staff is P for perfect: Happy to be there and are experts in tires and keep us safe on the road. I stopped in for 4 new tires and 4 new pressure sensors (they only last about 8-10 years as they are battery operated). I was in and out in about an hour and a half. Junior the staff member who helped me was the best. Thanks! read more

Discount Tire - Tires Near Me - Austin, Texas

excellent prices, and options, If they don't have the tire, they can usually get it within the day in many cases, The only reason for not a 5, the follow up tire rotations are sort of a set-back, because I'm sure the buying tire line, takes priority, Great service with the air line. read more

Small, cramped location, but the customer service is exceptional. Fritz went above and beyond.

Jose was our technician and he was very helpful. He followed up with us via a phone call as it was our daughter's car. They completed the tire repair/ replacement in a timely manner. read more

Great experience! David was a huge help, even though my wait was a little longer than expected I felt very taken care of. Best location in Austin! read more

Made an appointment online and was able to get new tires within less than an hour. Jeremiah and Tremaine were gentleman, communicative and efficient. These guys at discount tire research deserve their flowers!! read more

Amazing location. I bought all new tires here and come here to get complimentary air filled as well. Staff is super friendly, doesn't try to upsell anything, and are super fast, esp if you have an appointment. read more

Cody was great in helping me figure out which tires were best for me and based on information that he explained and showed me and even had great communication with my step father through the phone with payment and other questions he had. Was in and out very quickly and even had a team member come check in with me during the half way point which was cool. Very good price and deal as well. Highly recommend Cody and this discount tire read more

The man who helped me, Jose, has to be one of the best discount tire representatives to ever live. He was knowledgeable, helpful, friendly, and everything in between. He got me set up with two new tires for a good price and I'll definitely be getting all my work done through him moving forward. read more

Friendly service. Great prices. They text you a service tracking link so you know exactly when your car goes in the bay and is complete so you don't have to wonder "how much longer". And even when they've said "about an hour" I'm out of there in half that time. Highly recommend. read more

Amazing service. Very fast with an appointment and very friendly customer service and staff! Definitely coming back here.