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    Big Brand Tire & Service

    4.9 (287 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 2 weeks ago

    Services - Big Brand Tire & Service

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Big Brand Tire & Service Photos

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    Recommended Reviews - Big Brand Tire & Service

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    11 days ago

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    Henry S.

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    3 days ago

    Best shop in Austin. Great helpfully staff and quick service. Price was the most reasonable of all the shops I check to do my repair.

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    Henry S.

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    7 months ago

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    Henry S.

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    2 months ago

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    Henry S.

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    2 months ago

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    Henry S.

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    4 months ago

    They fixed my flat tire in about 45 minutes for FREE - and on a Sunday, no less! I'll be back!

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    Henry S.

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    2 months ago

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    Henry S.

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    5 months ago

    Super fast and friendly. Fixed my flat tire in less than 30 mins, and on a Sunday afternoon when majority of other shops were closed!

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    Henry S.

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    2 months ago

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    Henry S.

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    1 year ago

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    Henry S.

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    6 months ago

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    Henry S.

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    3 months ago

    Jay Lucas left but it is the same great service at a fair price. They seem to be carrying on Jay's vibe. Highly recommend them.

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    Henry S.

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    3 months ago

    I had an Oil change and state inspection. Great service and done in less than 40 minutes

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    Henry S.

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    6 months ago

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    Henry S.

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    7 months ago

    Took good care of a difficult problem! Would highly recommend this shop for all auto needs!!

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    Henry S.

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    1 year ago

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    Henry S.

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    7 months ago

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    Henry S.

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    4 months ago

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    Henry S.

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    4 months ago

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    Henry S.

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    5 months ago

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    Henry S.

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    10 months ago

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    Henry S.

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    1 year ago

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    Henry S.

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    2 years ago

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    5 months ago

    Great team of guys. Awesome work and the crew is very friendly. I recommend these guys they don't disappoint!

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    Henry S.

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    1 year ago

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    Henry S.

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    5 months ago

    I have had service at Big Brand on two occasions and in both situations, the service was quick and top quality!

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    Henry S.

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    6 months ago

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    Henry S.

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    11 months ago

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    Henry S.

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    1 year ago

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    Henry S.

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    6 months ago

    Very professional and timely. They did not try to sell me things that my car didn't need. I will be returning to them for future services.

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    Henry S.

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    1 year ago

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    Henry S.

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    1 year ago

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    Henry S.

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    6 months ago

    I'm a long time customer and they have always done good work and are courteous and professional.

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    Henry S.

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    1 year ago

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    Henry S.

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    7 months ago

    Always a pleasure. So honest and amazing customer service consistent highly recommend

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    Henry S.

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    1 year ago

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    Henry S.

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    7 months ago

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    Henry S.

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    1 year ago

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    Henry S.

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    2 years ago

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    1 year ago

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    Page 1 of 8

    Ask the Community - Big Brand Tire & Service

    Review Highlights - Big Brand Tire & Service

    I called and spoke with Tommy about 1 PM and discussed replacing all 4 tires on my 99 Avalon.

    Mentioned in 21 reviews

    Read more highlights

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    Frank's Complete Mobile Auto Care - Meet our shop technician Juan. With over 20+ years of experience, he dedicates his time to big jobs that require being put on the lifts.

    Frank's Complete Mobile Auto Care

    (219 reviews)

    East Austin

    Absolutely -- here's a polished review that sounds genuine and enthusiastic:…read more Frank was absolutely fantastic! He came directly to my house and replaced my brake pads, making the entire process incredibly convenient and hassle-free. He was professional, knowledgeable, friendly, and clearly took pride in his work. I really appreciated that I didn't have to spend hours sitting at a shop or rearrange my day. Frank showed up when he said he would, got the job done efficiently, and made sure everything was taken care of properly. It's hard to find a mechanic you can genuinely trust, especially when they're working on something as important as your brakes. I wouldn't hesitate to use Frank again and will definitely recommend him to anyone looking for a reliable, honest, and convenient mechanic. 5 stars all around!

    In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

    Buddha's Garage - Beautiful art work

    Buddha's Garage

    (241 reviews)

    There are mechanics... and then there are the tired saints standing at the edge of civilization…read moreholding together the fragile emotional ecosystem known as "people who need their car to start tomorrow." Buddha's Garage is the second one. Dave has the energy of a man who has looked directly into the screaming mechanical abyss of humanity and simply sighed, grabbed a wrench, and fixed it anyway. I swear half the vehicles in that shop arrive after being spiritually wounded somewhere else. Other mechanics will look at your engine like medieval doctors diagnosing ghosts. Dave looks at it once, tilts his head slightly like a jazz musician hearing a wrong note, and suddenly knows your alternator was installed backwards by somebody named Tyler in 2019. And here's the wild part: he's honest. Like deeply, suspiciously honest. The kind of honest that makes you uncomfortable because you forgot businesses could still operate without trying to sell you seventeen imaginary emergencies. Dave will straight up tell you cheaper alternatives, better options, things you can wait on, things you DON'T need. I almost wanted to ask him if he understood capitalism. The customer service feels less like a business and more like your truck wandered into a monastery where everyone took vows of kindness and diagnostic accuracy. Meanwhile other shops are out here playing roulette with socket sets: "Hmmm yes, perhaps your issue is... all of the parts." Then Buddha's Garage fixes it in an afternoon and somehow charges you like they still believe in human dignity. Also -- Dave knows an absolutely terrifying amount about vehicles. Not "guy who watches YouTube tutorials" knowledge. I mean ancient-library-hidden-under-the-desert knowledge. The kind where you start explaining the noise your car makes and he already knows the answer before you finish making the sound effect. At this point I'd trust Buddha's Garage with anything mechanical. My car. My lawn mower. A damaged submarine. If NASA called and said a shuttle was making a weird clicking noise, I'd probably hand them Dave's number. I'm going there no matter what. If I move across the state, I'll crawl back on flaming rims like a pilgrim returning to holy ground.

    Dave was the best price in town for my 2017 Volvo to get an oil change and potentially get an air…read morecabin filter replaced. A warm and friendly greeting was my first impression by the office manager. Amazing service from start to finish. Thorough communication from the technician and owner about the processes and service rendered. Transparency on all prices quoted over the phone and during checkout. Location was easy to find and close to convenient stores or a coffee shop for waiting nearby. Honest, professional, competitively priced, I have no complaints. It's a locally owned family owned and run business that seems to always give to the community through other charitable endeavors. I feel pretty lucky to have found an ethical place to get my car repaired. They really are a breath of fresh air for the automotive repair industry.

    All Tune And Lube Total Car Care - Waiting room photo 2

    All Tune And Lube Total Car Care

    (169 reviews)

    Wow! I received same-day service. My dealership quoted me a price for axle replacement, but Auto…read moredid the job for $800 less. I dropped off my car, and Mark quickly called me back to explain what was needed and provided an estimated cost. By 4:30 PM, it was ready! I hope the mechanic stayed warm--I happened to choose one of the coldest days in Austin for my service. When I arrived at 6 PM, right at closing, Mark still took the time to explain the issue and how it was fixed. Thank you for your excellent service! I'll be recommending you to everyone. In fact, I found out about you through a friend who goes to All Tune Auto.

    Most of the time, getting your car repaired is an onerous task. Finding a real mechanic is…read moredifficult as most shops today focus on parts replacement rather than real diagnosis. And who among us has not felt they were taken advantage of when the bill arrives? Yup, unless you're mechanically inclined, it can be tough to know if the repairs are legitimate. After getting suspiciously high repair estimate from my friendly local dealer (whose name I won't mention to protect the guilty), I looked for a second opinion and found All Tune on Yelp. They were busy but were able to get me into the shop a week later. Well, it took all of 15 minutes to determine that I didn't need any of the recommended repairs. All Tune took the time to show me the parts in question and treated me respectfully. They also looked up my service schedule and let me know when I would really need to perform maintenance. Even more, they didn't charge me for their time. I'll be bringing my car back to All Tune when I need service. These guys are the real deal, the bomb. Thank you All Tune! Highly highly recommended.

    Juke Auto - Second quote on 3/11

    Juke Auto

    (619 reviews)

    East Austin

    My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

    Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

    Big Brand Tire & Service - autorepair - Updated September 2026

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