The very first time I went to DT was in TX. I had a Mazda CX-9. A dummy tire was on and needed to be replaced. Then they try to sell me on other things, etc etc. Fast forward, I'm on the highway and the dummy tire goes FLYING. Im glad it didn't hit another car. I ended up calling DT to reiterate and get some kind of resolution with the issue. They proceeded to tell me it's not their fault and I should speak to them in a more respectful tone, and hung up. Called back and they proceeded to degrade and cuss me out. I told myself, I would never go back to DT, again. This was in 2014-2016, or so. Here we are, 2024. I ended up getting a nail in my tire and needed it to be patched. Multiple people told me to go to DT. Not going to lie. I sat on it until the day before my road trip...for the life of me, didn't want to put myself through another DT situation. Luckily everyone at DT were accommodating, respectful and honest, gave me all the necessary info I needed to know. Updates on the tire, what they found etc. I could tell they weren't trying to tell me a little white lie to try and sell me a "new" tire for something that's patchable. My thoughts have definitely changed with DT. I was already planning on getting some new tires after my return from my road trip..and I'm definitely going to get them from DT. read more

6 1/2 hours getting a warrantied tire replacement. We heard names, phone numbers, emails. Many problems, mistakes, they cut off wheel locks, (leaving only 4 wheel bolts instead of 5 and not telling customer. Install wrong brand of tires on a car. Finally got car done (I inspected tire replacement was correct) it stuck inside, wondering what that smell was . read more

Had an issue, went back Zack the manager was very professional and helped me out! Hard to find people like this nowadays! Thanks Zack! read more

Went to have my tires spin balanced (tires were purchased there). I was told that one of the wheels studs had a problem, that someone had perhaps crossthreaded one of the lug nuts and if they removed it that it could break the wheel stud. It was definitely NOT like that when I brought it in because my husband had just done my brake pads and rotors a couple of weeks earlier. He never uses an impact gun on them. He puts them on by hand and then torques them. He has been working on cars for over 50 years so we know it was not him. They insist it was not done by them and since we can not prove it we will now have to get it repaired. We will now remove the tires for any repair before your company ever touches them and then find a new place to start buying our tires. We have used this company since they opened and I have both winter and summer tires for my car. We also have 3 other cars that we purchase tires for. We are now going to have to repair the damaged wheel stud. Hopefully we will be able to remove the lug nut that got messed up. read more

Nathaniel was amazing! Above and beyond service by him and he really helped me understand everything when I had questions. I didn't have a great experience yesterday and let him know what happened and he made this a perfect experience today. Man deserves a raise. He takes time so you know you are a valued customer. Thank you again!!! read more

I ordered a set of 4 tires online from DT to have installed at the Blue Springs location on Monday. Fed Ex delivered 3 of the 4 tires and the other tire tracked through multiple States in the following days, including Friday. The store worked with me to get another brand of in stock tires. They were delivered at the store the following morning (Saturday) and I was in and out with no hassles and the correct paperwork. They have taken care of minor things in the past, but I feel this went above and beyond in service. Thanks. read more

Unfortunately the technician broke my windshield while changing my windshield wipers and no one disclosed it to me. Completely lost my trust and business. I did go straight back to the shop and am now in the midst of having to deal with whatever runaround they try to give me. Really disappointing. read more

Discount Tire - My broken windshield. - Tires Near Me - Blue Springs, Missouri

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Needed tires balanced and rotated. Made an appointment online and the whole process took 30 minutes? Very efficient and courteous. Thanks folks! read more

Ordered tires from TireRack, set an appointment and then spent nearly 3 hours waiting, all because someone didn't enter the job in their system. If I had t asked about it (90 minutes after my appointment time), it never would have gotten done. All I know is I'll never go back. read more

Took car to fix a tire leak and rotate tires...they said they would have to replace front tires. The front tires had not reached the wear bars but a nick was in one of the sidewalls. They refused to perform the work. I didn't get into it there and won't here, other than to say as a retired Chief Aerospace engineer for braking systems, I literally have forgotten more about tires than there entire facility will ever know... they have a business model patterned after Howard Johnson read more

Went to the Blue Springs store because i had a tire wearing incorrectly. After showing me another tire on my truck was starting to do the same, I decided to get 2 new tires an alignment, balance and rotation. When I left the shop and hit the hiway, i immediately noticed my front tires were literally jumping at anything over 60 MPH. After a week or so, i returned to the same shop, the tech behind the counter then informed me that i had a bent rim. This was even before he looked at the truck again. My question was, "you knew I had a bent rim but said nothing?" He did not have a response. I told him my vehicle was driving much better BEFORE i had all the work done. They took the truck back, then said they made a few adjustment then told me that i "probably" had 2 bent rims. I asked "which ones", he could not tell me and to be totally honest, acted as if he did not care. Of course, the changes they made did absolutely nothing and a month later, I am driving the hiway while my tires hop like a bunny on Easter. It amazes me that i did not have this type of problem when i drove to Cincinnati Ohio the week prior. I take both my vehicles to Discount tire for service and have spent a LOT of customers their way. To top it all of, the "new" tires did nor really look new. Not good customer service at all. read more

We purchased tires for both of our cars, Michelin tires, and Discount Tires gave us a quick appointment did an excellent job with service and referred us to Business for a free check on our alignment. They are very courteous to clean environment and my weight was short and I really appreciated that. read more

Great service, great prices, and great professional employees. Had a good experience here

Absolutely PHENOMENAL Customer Service from start to finish. John was incredibly kind, attentive and prompt. If he is not a manager he absolutely should be! From someone who drove in on a spare and left with 4 tires in less than 20 minutes, I can't give enough praise. Very reasonable prices and excellent quality. Stellar job to all employees- they all had smiles on their faces and were eager to help despite the chaotic remodel and very busy Customer flow. PLEASE tell your team they are exceeding Customer expectations, knocking it out of the park! I Absolutely will be back and recommending to all I know!!! read more

This location sucks. They will never repair a tire they always are trying to upsell to only replacing. I've had tires with nails in center of tire and they won't plug just want to replace. Took to another discount tire location and had them plugged. The same company different locations and they will repair. This location is just a total used car salesman place only wanting tire sales and not interesting in having a future replacement customer. I will never go to a discount tire to replace my tires now because of this locations sales tactics. I will use Costco who has a better warranty anyway. read more

Go to this location for cheap garbage, inept management and poor customer service. Don't frequent this business Purchased two tires from here ($800) with a 50,000 mile warranty. 4 months and 20,000 miles later I have two very bald tires. I go back to the store and they say there's nothing they or their company will do. Don't frequent this business. read more

I came in because I had a bolt in my rear tire. They were able to repair it without feeling the pressure to buy new tires. When I went to pay they said no charge for repair even if I didn't buy my tires there! Great service, helpful staff. When I do need to buy new tires will definitely be back to Discount Tire! Thank you . read more

I had a bit of a problem with my tires ( did not purchase here) They gladly took it in and fixed it !! They didn't even charge me !! Talk about great service! I know where to buy my tires next time !!! read more

Zack and everyone else i dealt with were all very professional and pleasant. Zack went out of his way to help me solve the longstanding problem with my 4runner and even called back to make sure the problem was resolved. The Toyota group o on Facebook recommended this shop and i agree completely. Also road force balancing is their standard at a very fair price. I'll drive out of my way to get tire service here. read more

I've been a customer of Discount Tire for years. The reason? Customer service and value. This store was no exception. I worked with Daniel, who was awesome! He was friendly, helpful, and honest. I bought a full new set of tires and he didn't try to sell me the most expensive tires they offer, plus told me about a rebate I didn't know about. The store was clean and they had me out of there in about an hour and a half. I expected longer since I went in without an appointment. It worked out perfectly. I'm loving my tires and will continue giving my business to Discount Tire. read more

Second time I went to get a tire fixed and got turned away. Won't do it a third. Go down to o k, tired down the street and thay will fix you up. read more

Returning customer, service was quick right up to the point they learned I was there for the "free" rotation/balance then I got pushed to the bottom of the wait list. After half an hour of seeing people come in and get right into the garage, I called the front desk and was promised it would be 10 minutes and I was next. 35 minutes later (over an hour total) of watching even more people roll in after me and get service I gave up and left. I never asked for free anything! They offered it! Will go somewhere else and pay for my balance/ rotation I don't care, just don't pay more for tires there thinking that they offer all these extras for free. The only good service you will get is if you are currently buying tires and that's it. Ok tires is down the road they are quick friendly and don't play games. read more

I had to wait a week until I calmed down before I wrote this review. Writing this emotionally would not have been a good thing. I will attempt to stick to facts. When I live in Rancho Santa Margarita CA. I went to America's Tire in Mission Viejo. The last visit just before I moved was out of the ordinary. I went to get some new tires before I moved back home to Michigan in July 2021. They put the wrong tires on my car. I called the Manager and he said they had not. We went back an fourth for a few minutes. He went back to check. Came back to the phone and said the Michelin Cross Climate + tires were still in the back. That was the first time they had ever made that mistake. Everyone makes a mistake. Right? I went back the next day and they put the right tires on my car. I drove cross country back home to Michigan and tires were just fine. In December of 21 I was driving home from work and hit a dreaded Michigan Pothole. It destroyed the Micheline Cross Climate + on the right front. The tire deflated immediately. I called service and he came and put the spare donut on the right front and i proceeded to drive right to the Discount Tire on Napier in Benton Harbor. It was late in the day. I went back the next day to get the tire replaced. This is where the craziness started. It was the first snow of the year. I watched the pull my car around and he began to take off my left rear. I'm glad I was watching. I stuck my head outside and asked him, What are you doing? He said, Changing your tire! I said, It's the right front. The one with the donut on it. Mind you I have a Subaru Impreza. They gave me, one Michelin Cross Climate 2. They said they could not get anymore Cross Climate +'s. The said it was, "Ok" because the tires weren't that worn so the miss-match was, "OK". I don't call myself a car guy but a few weeks ago I got the impression to call Michelin to ask them what they thought of what happened. I was told by the Michelin Rep that the miss-match was not, OK. And, that it could mess up my AWD System. Also, the Discount Tire employee's should have known to give me a minimum of two new tires. When I was their making the appointment Micah the Mgr. Said they should have given me 4 new tires. He was there that day when I came in. I called him over to ask him, why his guy was taking off the wrong tire. He had no idea. Here I am 6months later still dealing with a tire issue because the Discount Tire employee's don't know what they are doing. Well I had to take a Nokian Tire because Michelin doesn't have any CrossClimate 2's at this time. It has the 3PSF Rating. All I can say is that Michelin really helped me even get that tire. They knew I wanted their tire but I'm contract is ending soon and I had to take the Nokian. They helped me go off brand. As soon as I'm able, I will be back on the road with Michelins. If Discount Tires Employee's had known what they were doing I wouldn't be writing this letter. I told Micah the Mgr. "That it was the fault of his people that I was back in that store having to deal with this." His comment to me was, "I gave you a free Tire"! This should not have cost me money. And it did! Some one tell me why I should go back to Discount Tire? read more

We had all four tires replaced and paid more than $1000. The balance has been off since day one. We've been in 2 separate times to have it fixed. The inconvenience and lack of confidence in their work is overwhelming. We have not been able to confidently drive the car on a long distance work commute for fear of imbalance on the highway. When we asked for a refund, we were told they would only offer new tires. The tires may be an issue but the labor is an even bigger one. Why would we trust them to put another set on?? read more

My husband and I are from out of town, but know this area well. We got a hole in a tire and went there for help. We got there a bit before they opened and Billy, a super young man, came out and got us together before the shop and officially opened! He could have let us sit there for 20 minutes, but he showed how he cares for his customers. We then talked to Rob (gee, I hope that's right...a manager, I think) and he got us set up in the bay, and kept us informed of what was going on. Both amazing in their customer service and I am blown away. Thank you so much for your efforts. read more

Not usually a big fan on going to commercialized tire or car places but there guys were fantastic! I made an appointment and was in and out within 40 minutes with a complicated order. Not only that the price was great and they will send me email updates of when I can come in to get free tire rotations on all of my tires even though I only bought one from them. Would totally recommend to anyone and the staff was awesome. Came to write another review on my awesome experience here! They always have the best service and customer service! read more

We have been customers of Discount Tire for years and recently they gave us another reason to keep going there. We were having lunch with our granddaughter in Blue Springs on Saturday and she commented how her tire was making her go all over the road. We found a Discount Tire store in Blue Springs and they rotated and balanced her tires without an appointment and had it done in an hour. We use Discount Tire for all of our tires but my granddaughter had never been there. She was impressed as well. We had new camper tires put on in Texas in March, our son had new camper tires put on his camper in Minnesota in May and we have all of our vehicle tires put on at our local store in Kansas. We have always had excellent service. Daryl at Discount Tire in Blue Springs was great to work with. I would recommend them to everyone. LORI from Kansas read more

I had one of my drivers go here to get a tire changed. They said it would be two hours before they could get to it. So I drove out myself to change it since they seemed too busy to help. When I had the van up on the jack, a worker came out to inform me it was against company policy to change a tire myself in their parking lot. I had my driver drive on a flat tire, ON THE RIM, to another parking lot to change this tire. This was the most astonishing thing I have ever been told. Is it because I'm making you look bad by changing my own tire at a tire shop? I will NEVER spend my money here again nor will I EVER recommend anyone to go to this store ever again. read more

We purchased our tires from Discount Tires with the warranty and during this time of uncertainty (COVID19)I wasn't sure if I would be able to get my tire fixed that kept loosing air. I made an appointment on line, pulled up called them, they had me pull in & stay in my vehicle and pull out when down! Fixed my rim and stem! Great service and completely no face to face situation LOVE how they are taking care of their employees and customers! read more

How do you not love Discount Tire? On the road, 800 Miles from home and there they are, ready to honor my road hazard warranty. Clean. Friendly. Honest. A+. read more

They did alright. Tried to up-sell of course which is fine. I'm a girl, but i do know things. We had a miscommunication and they were digging through my car and trunk for my key to my locking lug nut, which was unnecessary for the job. Darryl worked with me. The guys in the shop all looked to be teenagers or twenty somethings which is fine except one of them was using the rolling car jack as a scooter around the shop. But regardless i have my tires fixed & they got me in and out. read more

These guys don't know nothing about tires and wheels. They treat you like your the dumb one. I brought in a wheel and tire to get a spare and they said they would measure it to make sure they got the right one. Well that did not happen and I asked the guy if it was the right shell and he said yes. I brought it home and guess what it didn't fit. These guys are clowns and the reasons they work there is because they are want-a-be mechanics. Don't trust them. Please do your research before you go to the store. read more

I strongly do not recommend this store period! About a week ago I took my truck up there for a tire rotation, a few days later I lost a center cap and of the three that was left two were loose. When I called the guy I talked to was not helpful and acted like it was my problem. When I got back in town I went to the store and another guy implied that they came loose on their own. He also stated that because I did not purchase the wheels there that they can't order another center cap nor will they WOW! I recommend going to a place were they care about and are helpful to all customers. A place where they will honor their work and take pride in it. read more

Returning Customer...came in today to get my tires checked and rotated...basically push to the bottom of the list for service. I guess since I was getting the so "free" tire service that came with my tire purchase and I was not spending more money I wasn't a priority! Never told it was going to take over an hour and half...sat in the waiting room watching paying customers get their work done while I waited for the service list to shrink! When asked about service they really didn't seem to care. This will definitely be remembered next time I buy tires and choose a place to purchase from! read more

May, 2021. AVOID this store! Cannot rate it at ZERO. Why? The music blasting out of the service area is so loud it is hard to hear the saleman while standing next to him in the office/sales area. Mechanics have to talk very loud or shout at each other to be heard. The noise and loud talking/shouting coming out of this store is so loud it's easy to hear 1000 feet away. I'll never recommend this store to anyone. read more

These guys always take care of me. I don't buy tires from anywhere else. I mean I do t even think about it. I've been to all of them and no one offers better service with better prices than these guys. They are professional. Attentive. Kind. Good willed and always give me great service. read more

I have been here twice now and both times I received excellent customer service by Dustin O. He will help you find exactly what you are looking for. read more

Had a blowout on my Subaru. Went to the shop in the morning. Found that they didn't have the tire in stock, but could order it. Asked them to do so, they had it the same day. By 3:00 pm, they had the tire mounted, balanced and back on my car. Absolutely problem free. Highly recommended this business. read more

Make sure to check and make sure they put the right size tire on your car, this seems to be beyond their abilities despite being the only thing they spend their time doing every day. Putting the wrong sized tire on an All Wheel Drive car can result in wrecking the transmission. Thankfully, I was able to check their work (which I shouldn't have had to do in the first place), and avoid totaling my car because of their complete and utter incompetence. read more

Great place to have in town! I am a "hard to please customer". I am in sales and can pick up on companies selling me. I'm hard to work with and pick apart most services and store programs. Blue Springs Discount Tire came through my process with Flying Colors. I am overwhelmed with their thoroughness, professionalism, quality and value. Spend your hard-earned money here. These guys are good for Blue Springs, for the tire industry and good for me and my family. Kudos!!! read more