6 1/2 hours getting a warrantied tire replacement. We heard names, phone numbers, emails. Many…read moreproblems, mistakes, they cut off wheel locks, (leaving only 4 wheel bolts instead of 5 and not telling customer. Install wrong brand of tires on a car. Finally got car done (I inspected tire replacement was correct) it stuck inside, wondering what that smell was .

Had an issue, went back Zack the manager was very professional and helped me out! Hard to find…read morepeople like this nowadays! Thanks Zack!

They always do a very good job of servicing or repairing my car. They are very reasonable and don't…read moretry to convince me to do things my car doesn't need.

Very disappointed in this business. I was forwarded from a trustworthy friend, but found the owner…read moreis not easy to work with, she quoted double the price as other reputable businesses. I wanted to take the vehicle to her and questioned the price discrepancy, the immediate reply was "why would I tell you my costs on parts" in that snotty ex-wife tone. At that point I'm done with this type business. (Oades Brothers Auto was more than willing to discuss part costs and work with us on the repair) Good Luck!

This place has *excellent* customer service. They are honest and will explain everything in a way…read morethat makes sense to the average person. They fixed my car when it had a manufacturing error in the engine. I had my car towed to several dealerships and local shops before deciding where to get it serviced and I'm so glad I chose Midwest. They did a great job explaining the problem and why it was happening, and they fixed it for a fair price. The repair is under warranty too which is always reassuring.

The love the people that work there and the service. Dan has helped me a lot. I certainly recommend…read morethis place.

Why would you ever need to bring a car into a tire shop when the tire shop can come to you? This…read morecompany is very professional, you can track how long it takes for them to arrive, and I've never had any issues with them handling high end wheels. They use vinyl tapes to protect the wheel finish which is a good attention to the details.

I try to contact Mr. Anoob regarding the battery he installed for my car and still under warranty…read moreand its dead now unfortunately he's not replying. What you suggest me to do.

(Denied Service) STAY AWAY GO SOMEWHERE ELSE FOR ANY SERVICE!!!!!! First and foremost, to the…read morerespondent- save your auto reply all for someone else. I am NOT leaving this review for personal satisfaction but leaving it to warn others about wasting their time by going to this location. The only employee at this location that seemed to be worth his paycheck is the young service technician that was actually willing to do my installation, the rest of them couldn't find their way out a wet paper bag in my opinion! I purchased tires from an online retailer due to the significant price difference and called this location prior to making a appointment to confirm they would be able to install them for me and had the equipment to do so due to the size of tires (38X13.50r17) and they confirmed that it wouldn't be a problem so I scheduled an appointment online. Showed up 15 minutes prior to my appointment time and not only did the employee at the front desk say everything was good to go but the guy in the back office (Probably the Manager) also came out to confirm that they were able to get it done but it would cost me extra due to the size of the tires and also that it was going to take about 3 hours due to it being a little busy but it would be done before closing at 5pm (Let it be known my appointment was for 12:30pm) I told them it wouldn't be a problem and I would just return before they closed to pick my vehicle up. The employee at the front desk gave me the work order with a price of $270+ for a 4 tire installation and I still agreed to the price and signed the paperwork. After unloading these 90lb tires by the bay door like I was asked to do, as I was about to leave the so called "Bay Supervisor" came up to me to inform me that he wouldn't be doing service on my vehicle due to safety concerns because the lift size of my vehicle! I then told the guy it was understandable and I could just head back home and I only lived 5 minutes away and that I could remove the tires from my vehicle and bring back just the tires for them to change out while still agreeing to pay the same amount on the agreement, this then so called Bay Supervisor changed his reason to he can't provide services due to the size of tire and not having the equipment! At this point I knew he just didn't want to do the work and was making up excuses. Like why would a business sell Tires on THEIR website larger than what I had (40-42 inch Tires) if they didn't have the equipment to install them??!! Exactly! Im not an idiot bro, straight laziness is what it is! Honestly I don't know if it was the (Retired US Marine) License Plate that caused him to deny service but with all that's going on right now I wouldn't doubt it and Don't really care two folds on what they think! Your job ain't that hard or overwhelming bro Trust me acting like y'all experiencing stress! Oh please man! JUST SAVE YOUR TIME AND AVOID GETTING YOUR BLOOD PRESSURE RAISED BY AVOIDING THIS LOCATION!!

I have been using Big O tires for years and then just recently moved into the Blue Springs area…read more This location is a huge disappointment. The service is horrible, they are very disrespectful and have no idea what they are talking about. I specifically asked for a type of oil over the phone which was approved and whenever I came into the store they denied that they offer that oil and refused service. I will never becoming back to this location and will be driving 2 hours back to my hometown Big O because it's not the company itself that is bad, it's the people that work there. My first encounter with them was even worse whenever they lost my only key phob to my vehicle and it took them over two hours to find it. I thought after this incident I'd give them a try and come back but yet alone did they let me down. Also as a female bringing a vehicle into the shop, we shouldn't feel belittled or like we don't know anything. I am more than capable of doing my own oil change but it's convenient sometimes for someone else to do it. These staff want to take advantage of you but I had to fight for every little thing. They weren't going to do anything about the fact they lost my key phob for along period of time so I had to fight for a long time for them to even give me a discount for taking my time. I will never let one of these Big O technicians in Blue Springs get close to my vehicles and I would advise you to stay clear from this horrific place. I wasn't shocked at all whenever I logged onto yelp and I wasn't the first person to notice this chaos. Something needs to be done about this.

I stopped in for oil and filter change, tire rotation and brake fluid and rear differential fluid…read morereplacement because my maintenance minder code popped up. The owner was so helpful - explained that they would check the brake and rear differential fluids but would only replace them if it was needed. Honda would have done it all and charged me even if it wasn't needed. If you want great service at great prices - you should give this small business a try!

58 years in business and STILL independently owned and operated.... that says it all!…read more Fast; efficient and courteous, this place has customer satisfaction down to a science, and the lines out into the street every week prove it

I've taken my cars there for over 15 years! All very honest & they will show you any repairs…read moreneeded, if requested! I don't even ask anymore! They're always on time!! Dennis, the owner backs up all repairs! His techs are on point!! No BS!! Unusual these days!! (Hey Dennis.... Yes! My boots are made for walking, that's just what they'll do! I've never had to walk, all over you!) We overpowered your techs singing, huh! A delightful place, while waiting! Thank you & appreciate you ALL! Please try them out!! No Regrets!!

Hi, I have gone to this service center for many years and what I appreciate the most is their…read morehonesty. The team is most friendly and helpful, they always get your car in and fixed in a timely manner, I really appreciate all who work there, especially Alex! He did a great job this last time in fixing my car!

We had a blowout on I-70 close to Hwy 7. Called Firestone and Rachel was able to get us in right…read moreaway. They had a good sale and we had them do both front tires. They had it finished and we were back on the road in an hour.

Cost me several hundred dollars I didn't need to spend...incorrectly told me (I )need to replace a…read morepart... so (I )did... several times $$$.. They emphatically said was a bad part from retailer... at my insistence they replaced a part THEY installed a few months earlier... and that resolved my issues...sad.

Rude on the phone, website markets rust repair, they do not apparently. I was given their number…read morefor rust repair by a collision shop, they told me I needed to go to a collision shop. Not good service and false marketing.

Horrible experience: Shit quality for Exorbitant cost…read more https://www.hotrod-express.com/ Hot Rod Express. After spending $150k my classic car was delivered broken radio broken power steering broken speedometer overheating bad engine, head bolts stripped and it couldn't be torked down out of round wheels broken shockes bad upper A-Arm suspension bolts/bushings floppy steering