Set up an appointment for services. When I arrived on time I was told it would take an hour and a half. Why did I set an appointment?

Looked online at their site, comparing prices & availability. Found what I wanted and they even have ID.me for veteran discount. Tires ordered and paid, expected to arrive next morning. They arrived but my appt was still a day away, I called the store and they had availability. When they were installing, they noticed the sticker on 2 of the tires was what I ordered but the tire didn't match, they didn't have these in stock. The manager, Chris, let me know and had a couple solutions for me to choose. I picked one and Chris took care of me. Great client service and my tires ride awesome. Thanks! read more

These folks are awesome. Had my tires replaced in January.. lug nuts were noted as needing replacement. Cal and was invited to come on by and they would take care of it. read more

Ordered a full set of tires for my car. Appointments must be made online, none accepted by phone. Walk-ins only on the phone or at the store. Made an online appointment, took an hour to get it in. When it was done the wheels and tires were filthy, no cleaning at all ! Not even the grease used to mount the tires was cleaned off. Pathetic read more

Great customer service and very efficient staff. I appreciate the fact that they didn't charge me for a puncture repair.

I've been using Discount Tire for almost 20 years. The Bonney Lake location has always done a great job and everyone has always been a pleasure to work with. I've purchased 6 sets of tires from Discount and have never experienced a single issue. Keep up the good work! read more

Came in to get my tire replaced due to blow out. Ended up having to get a rim as well. Somehow I pick up a tool (needlenose pliers) it was either left inside my tire well I picked it up on the road; anyhow, it put a hole in my rim n my tire. These guy were great... they gave me a rim and my tire was covered under my purchase warranty. Talk about receiving this woman's anxiety...THANK YOU!!! read more

Discount Tire - Tires Near Me - Bonney Lake, Washington

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We went here last Saturday to have tires that were bought from Tire Rack installed on the car. Great experience with the staff. Professional, detail oriented, and courteous. Highly recommended! read more

I made an appointment online for 9:15am I drove by yesterday and they were super busy and there were so many people inside and outside so being that it is still Covid ... I don't want to be around too many people. There were 2 people in the waiting area and one just got there before I. She had her spare on and needed to purchase a new tire. The other guy I have no idea what he came in for. I do know that they took my car in prior to the lady that just purchased a new tire. They moved my car in around 9:30am My car was ready to go at 9:42am... Now that is GREAT Fast service!! Would I be back? HECK Yes!! I will continue to make appointments online cause that's the way to go!! My tires are at 6 so with that being said ... I should be back to get new ones around summer or fall. I'm thinking more like fall but at least I have all that time to save up for it and plan for that expense.I'm glad that I may plan for it read more

For more than 20 years, I have ordered new tires from Tirerack online and get them installed at Firestone. Considering the horrible reviews of Firestone around the area and the fact that Tirerack didn't have the tires I wanted in stock, I looked into Discount Tire instead. Their website didn't show the tires in stock either. So I did something people don't really do much anymore, I picked up my phone and called them. You know, to talk to a real person. And yknow what? They found the tires, ordered them for me and shipped them up from California so I could get them installed before a 2 week road trip. This might have been the best experience I have had when purchasing new tires. I got some Michelin CrossClimate2 tires and they were SO much better than my Subaru's factory Firestone tires, it's not even funny. While I was there, I had them also change my windshield wipers, which I normally do myself but it was pretty convenient for them to get it done while they had my car. An hour later, car was ready. Went on a 3,000 mile road trip and hit all kinds of terrain and weather. The ride was amazingly smooth and made it back home safe. I am incredibly pleased with the service, the people and quality of tires I chose. They are very sticky, little road noise and they give me more confidence driving on wet roads. Excited to see what they're like in the snow. (Side note, I was there a week earlier with my wife's car and they fixed a flat for free.) This place will be my go-to for all my tire needs. Highly recommend. read more

Tom was EXCELLENT! He went above and beyond to assist and solve my problems so I could get back out on the road safely! If you deal with Tom and his team I guarantee you'll have the BEST experience! read more

I wasn't impressed the first visit a few years ago but I gave them another try last week. I needed 4 new tires for my 2003 Toyota MR2 Spyder. They are kind of an odd size. Tires were ordered and arrived in a couple days. They got me in quickly for an appointment to have them installed. The installation was done in 1 hr which included returning the spare to its compartment and installing the anchor and cover. The price was good and exactly as quoted over the phone. I also appreciated that they ordered tires for me over the phone without a deposit. Nice customer service. read more

I noticed my front driver tire kept losing pressure and I would have to add air every couple weeks. I took my car to Toyota of Puyallup to have them check it out. They told me nothing was wrong and that they didn't see any nails/screws. I decided to take my car to discount tire where I had a total 360 experience from Toyota. Alexander helped check me in and provided top tier customer service. Then hector and Nathan worked on my tire. Turns out there was in fact a nail. I was so surprised at the fast and prompt service. Thanks DT for ensuring I'm safe on the road!! read more

Dropped my car off at least an hour and a half earlier than my appointment was. Got a flat fixed and tires aligned. Staff were really kind and efficient. Had my car done before my appointment was even scheduled. Didn't charge me for it either, I'll be back for sure. read more

Ordered ties online and set my appointment time. On day of Apt. I met with staff who got me in on time and delivered great and speedy service. I would recommend this place to others and will shop here again for my next set of tires. read more

I told them I had an appt in an hour and a half and they were somewhat busy. Now when I say great service I mean it, they had me checked in and out the door within 45 mins. These guys absolutely are great at what they do, I love the music and just the whole vibe. You guys are awesome! 3rd time I've been here and I will forsure be coming back! read more

Every part of my experience was terrific from the reception to the inspection and watching everyone working as a team replacing my tires. There's another Discount Tire closer to my place but I didn't care for their service so I tried this location and am so glad I did. Competent workmanship and good customer service are becoming harder to find these days, so I gotta give props when it's due. read more

I've been a customer at Discount for years, but this is the first time visiting the Bonney Lake location. I ordered my tires online and made an appointment to get them installed. I was able to get an appointment within 2 days, which was a relief. I went to another tire store in the area that didn't have any tires in stock. It was incredibly busy when I arrived, but I already anticipated it since it snowed lol. I actually knew I needed new tires for awhile, but put it off until the last minute per usual. I was in and out in about 2 hours with an appointment. I wouldn't recommend walking in because you'll probably have a longer wait. My only regret is not bringing my work laptop with me. Overall, great customer service and even better product. I won't go anywhere else for tires. read more

I'm here at Discount Tire in Bonney Lake off of 410 listening to "Death Metal" being played in the shop loudly as I wait my car in the parking for a flat repair. It seems that adults don't work here?? I feel like this place has deteriorated, although granted it could just be the influence the music is having on me. Ugh terrible twenties if they are even that old! I am unimpressed! read more

Great experience at this location! The manager Brian was incredibly helpful and kind. Everyone working was very nice and accommodating. Quick, efficient service getting two new tires placed on my jeep. I will definitely return. Thanks for everything! read more

Called at 8:30 this morning and was giving an 11:30 am appointment time. Checked in at 11:30 am (received a text message saying it was almost my turn). 1 pm rolls around, asked about the appointment and they said I never made one and that when I called I said I was going to look around for a sooner appointment. Which was never the case. They then said that I wasn't even in the system for an appointment even though they scanned my VIN (at 11:35 am) and I received a link to track the status of my vehicle. It's disappointing that they blamed me for the mistakes that were made and didn't take ownership. read more

I've gotten tires changed twice at this discount tire and this last time I needed to do in a hurry and the associates posted on the day that I needed service were quick, responsive, and conversational. I was able to get tires probably 30 minutes within my impromptu visit - before closing. It was a much needed service for my 600 mile trip and Rakeem(?*) was able get the tires I needed quickly. Thanks! *I am posting this about a week after the visit so I'm not sure if I got the name right. read more

I do not recommend this tire shop, horrible customer service prices are not that good. DO NOT shop here. It was the worst experience I have ever had. Rude Desk guy as soon as you walk in! read more

Been a customer here for 25 years and starting to phase out company trucks through for new shoes. Only had one issue on our last tire appointment and Chris addressed it after it was brought to his attention. I highly recommend Discount and know you will be a happy customer as well. read more

I've been going to Discount Tires on and off throughout the last 15 years. Ever since they opened this Bonney Lake location near me I don't even bother going anywhere else. Great customer service every single time I come in, from any given employee - without fail. It can be hard to find now days but they get it. Prices are always better than the competitors. The one time they weren't, they beat the better price I found anyways. So nice to find a place I can trust. I totally recommend them without hesitation if you need a new set if tires. read more

Discount Tire - Lobby - Tires Near Me - Bonney Lake, Washington

After a emergency side wall puncture I had to come in asap! Michael the manager got me a great deal on two new tires. I had my appointment for tomorrow morning, but with less than an hour left in their day the got me in. Very clean and professional crew here!! read more

Another great experience at Discount Tire, Bonney Lake WA. Jean's Crown Vic needed new tires so we put the same Nitto Motivo tires that my Crown Vic and daughter's Mazda 6 are wearing on hers. Danny and the crew took great care of us, checking all the existing tires, mounting the best of them on the spare and balancing it for us, and reprogramming the TPMS system. We were in and out in maybe 30 minutes, if that long. I heartily recommend Discount Tire in Bonney Lake and the Nitto Motivo tires. read more

I downloaded this app specifically to write a review for this location. Let me tell you, THIS IS THE BEST SERVICE I HAVE EVER RECIEVED FROM A TIRE SERVICE CENTER! Chris (Manager) went out of his way to make sure I was taken care of. Pure professionalism with a smile. Unlike Les Schwab Discount tire will install your tires regardless if you purchased from them. LS will NOT do this! I'm done with Les Schwab! Discount tire is MUCH cheaper and the service is miles beyond Les Schwab. I am truly impressed and it's nice to get such exceptional service in a society where customer service is dissapearing. Thank you Chris! You made my day! read more

I had a low tire pressure sensor on my dash. I made an online appointment. Everyone is so nice and helpful. From the minute I walked through the door until I backed my car out of the bay they were awesome. The Tech Clint did a great job with the repair. I wouldn't go anywhere else! read more

We recently bought a 2022 jeep wagoneer and wanted a bigger tire and wheel. We ended up at discount tire and spoke with a customer service team member named Evan! Start to finish he was professional, attentive and gracious whenever we came in. He recommended two different tires as one was more for snow and the other was an everyday tire good for all terrain. He listened to us and helped us with getting everything ordered and installed all within two days. We arrived on Monday and after discussing it with my husband we called to order Wednesday. Evan called us as soon as the tires and wheels were in and had everything installed Friday. We were at the store for about twenty min. Afterward he had us return for a verify torch on the lug nuts and off we went. I called back after we left and spoke with his manager Pablo and even he was pleasant and professional. I am posting this because it seems customer service is no longer a top priority but not here. Awesome experience!If your in the market to get new shoes for the rig, go see Evan! read more

Discount Tire - Snowflake wheel. 22" tires endeavor - Tires Near Me - Bonney Lake, Washington

This update is long overdue. Grab a snack - this might be long. So the store took responsibility for this unfortunate event and filed a claim with corporate. Corporate decided they will pay to fix all 4 wheels and order new center caps. Well the repair (some metal shop in Tacoma) was GARBAGE. My wheels were so pitted, and had run marks from the powder coat and the center caps were not ordered from factory, they were ordered off Amazon and the finishes were all different. Not a good repair, but yet again DT took responsibility and wanted to make it right. Yet again. A few weeks later, I had brand new wheels from BMW along with new center caps. It wasn't their fault the Tacoma shop did an awful repair, but it was a 5 week headache for me. Still enjoy working with TJ here and will probably come back. However, I will forever take pictures of my wheels and car before I bring it into any shop again. read more

Tj was just delightful. Helped us get in and changed our tired ASAP! Thanks discount tires

Had 2 deflated tires, called in when they were super busy! They were so friendly over the phone and got me in same day , and were able to fix my problem within 30 minutes. I'm not sure who we spoke to on the phone, but Hector helped us once we came in. He was friendly , quick to help & very professional, as everyone here is ALWAYS. We are thankful to have this as our local discount tire now, they always provide excellent customer service! read more

I have had many sets of tires put on by innumerable tire stores over the past 50 years and I have never been treated as well as what I just experienced at the Bonney Lake Discount Tire. The courtesy, consideration, care and service I received from the staff could put Nordstrom to shame. I don't really review much, but these people deserve the highest regards. If you have tire issues, or needs, there is no better service than they just have me. read more

Professional, courteous, & reasonably priced. They did a temporary repair on my tire until the new tires arrived, and was able to get in as a walk-in as I didn't set an appt that Friday. read more

I unexpectedly got a flat tire last Wednesday night on my way home from work and scheduled an appointment for Thursday morning right when they opened. Brandon got me all checked in and told me after they looked over the tire that they would need to order a new one but it would be there that afternoon. When I came back later that day Brian greeted me and got my car in quickly and they had my tire replaced within the hour. The service was amazing! They really made sure to inform me about my tire and why it couldn't be repaired and even showed me what was wrong with my old one. Both Brandon and Brian helped make me feel calm, informed and gave me time to think about my options (do I just replace one tire or do I replace them all?) in what usually is a stressful situation. I will be back for sure and have been recommending to all of my friends and family that they come here. Both Brandon and Brian helped make me feel calm and informed in what usually is a stressful situation. read more

I went to get some tires for my wife's minivan and I was greeted with a smile. The tires were reasonably priced and everything sounded good. My only for three stars was that they broke two of my hub studs and I had to go to midas to get them fixed. They did pay for it I just wished I was before the install so I could of got.them fixed so I was waiting around for 3 hours. read more

This is a great local tire company. Just bought four 35 inch Toyo MTs and TJ (Assistant manager) price matched Amazon price for a total of $400 off! Can't beat that man! Very happy with the customer service and they all work as a great team when working on vehicles. I will continue to buy from this Bonney lake location and recommend them to my friends. read more

First off, I want to send a big thank you to the new home owner next door. You're remodeling job helped me get the nail jammed into the tread of my tire. I could think of a better way to spend a rainy Tuesday than standing out in the rain airing up my tire just so I can leave home. I love playing in the rain. The guys here at Discount Tire are awesome. Seriously just walked in, told them about a nail in my tire, and they took it right in. Sadly I will miss the nail. We had so many fond memories together. Like yesterday I didn't even no it existed and today I got to spend but mere moments airing my tire in the rain with it. Break ups are so hard. I don't know if I will ever look at another nail the same way again. I almost want to ask to keep the nail, but that would just be too painful. read more

Had an emergency flat that took my spare and needed it repaired before they closed. They sold me on a new set of four tires seeing as it was a very needed thing for my truck. I was treated with respect and told everything I needed to hear about their service and warranty. Very polite and professional people working there and speedy service. I will frequent this place whenever I need tires again or upgrade my truck. read more