First time at this location, but Discount Tire has been my go-to for as long as I've been driving -- and this visit reaffirmed exactly why. I walked in stressed. I walked out genuinely grateful. Nick delivered the kind of service that's rare these days -- calm, professional, and sincerely kind. No pressure. No upsell energy. Just real help from someone who clearly cares about doing things the right way. The entire team was efficient, respectful, and on point. In and out quickly, but never rushed. That balance is hard to find. If you need tires, this is where you go. And if this location isn't close to you, I'd still trust the name. I can't promise you'll get Nick -- but I can promise you'll be treated with integrity. This is how customer service should feel. First time at this location, but Discount Tire has been my go-to for as long as I've been driving -- and this visit reaffirmed exactly why. I walked in stressed. I walked out genuinely grateful. Nick delivered the kind of service that's rare these days -- calm, professional, and sincerely kind. No pressure. No upsell energy. Just real help from someone who clearly cares about doing things the right way. The entire team was efficient, respectful, and on point. In and out quickly, but never rushed. That balance is hard to find. If you need tires, this is where you go. And if this location isn't close to you, I'd still trust the name. I can't promise you'll get Nick -- but I can promise you'll be treated with integrity. This is how customer service should feel. read more

Discount Tire - Picture of the outside of the store - Tires Near Me - Escondido, California

I came to Discount Tire in Escondido with a wheel issue on my Mercedes AMG, and my first experience honestly wasn't great, which was frustrating. But manager Nick stepped in and completely turned things around. Nick took the time to understand the problem and made it right by installing two brand-new rear tires that are honestly perfect for this car. These are sporty, modern, high-end tires. Even Mercedes didn't suggest this option. And they were installed at no cost to me. The difference is night and day. The car now drives perfectly and feels very stable at speed. I also have full warranty coverage on the tires, which gives extra peace of mind. Huge thanks to Nick and the entire Discount Tire team for standing behind their work and delivering great customer service. Great place to get tire problems solved. I definitely recommend them. read more

Discount Tire - Tires Near Me - Escondido, California

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There are 2 Discount Tires one pretty close to the other which is great as I went to this one and was very packed and smaller space. The person who helped me redirected me to the other one nearby and was very well treated and issues solved. read more

Grand opening! Quick and easy. The wait times for tire installing are down to one hour. Get in while it lasts. I dig the bar seats by the glass wall separating the lobby from the bay. read more

Absolutely AMAZING service. Nicholas went above and beyond diagnosing a slow leak that wasn't even obvious. Instead of pressuring me into an immediate purchase, he offered to put a used tire on so I could drive safely and come back for new ones when ready. That kind of honest, and genuine care is sadly rare with businesses now. But I always have wonderful experiences with Discount Tire. read more

Love this place! Professional, efficient, nice and good prices. They didn't try to oversell or add up charges. The 2nd Ave at Escondido Blvd Location has a Beautiful new facility. Super great experience with Jose. Thank you! read more

This review is long overdue. I've brought my car(s) here about half a dozen times, and every scheduled visit has been smooth, efficient, and well-organized. Today was my first time driving up without an appointment, simply to get my tire pressure checked. I was expecting the worst--thinking they'd ignore me and I'd have to go in and ask for the service. Boy, was I wrong. At 7:59am, I was greeted by Aiden, who had helped me in the past. Just like our previous encounters, he was incredibly helpful and efficient. He checked my tire pressure in under 4 minutes. THANK YOU Aiden! read more

Discount Tire - Free tire check at 7:58am on a Saturday - Tires Near Me - Escondido, California

I dread taking my car in for anything, it always makes me anxious. But this place is AWESOME. Everyone is super professional and friendly, and they are crazy fast! No trying to upsell or pressure to do add ons. I will definitely be back :) read more

Took our $70,000 car in for tires and came out with a scratched wheel. And was told that my 4/32" rear tires needing replacing when they came new with 10/32" so I had another 10k-12k miles remaining on the $350 tires... read more

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This is my 2nd time visiting a discount tire (first time at this location). I was driving north towards Hemet area when i got a tire pressure warning. I am the worst when it comes to car stuff. I dont know how to put air in the tire or what buttons to push to make the fog go away lol. I know i should learn, and i will work on that. I remember my first visit at another discount tire and they helped me greatly. I was hoping they could help me again. I looked up tje closest location off the highway and i pulled up in line for the air check. Belen helped me a lot and helped me where to look for the right air pressure if i was ever at a gas station. He filled my tires for me and explained why the pressure went low, etc. he didnt mansplain to make me feel dumb, but rather, helped educate me on how to figure it out. I appreciated that. He was very helpful and sent me on my way back up north. I will definitely get my new tires at a discount tire when it comes time to replace them. Thank you for taking care of me! read more

Nick is the man, Very Straightforward guy Lot of exposure on the Tire business. Thanks read more

Shoutout to Belen and the techs at Discount Tire! Super helpful and fast service today. Couldn't be happier!

They have a scam policy where they won't patch a tire that has been previously patched, even if the patches aren't near each other. This is because they want to upsell tires at every opportunity. I took my car elsewhere and the tires were fixed. Don't waste time at this scam corporate operation. read more

The new South Escondido Branch can't say enough about this branch. Quick service in and out ver clean very professional. They took the time they didn't make you feel like a number. I will recomend this branch to anyone. Again top notch service great people sold branch read more

UPDATE - I am putting this at the top of the review so that new readers see the update first and learn from my haste. I want to share a quick story about why I usually wait a couple days before writing a review. I run a small company, I appreciate the benefit of the doubt when it comes to customer service issues. I often say that every company has customer service issues on occasion - which leads me to the saying - Judge the company on their response to the issue, not JUST the issue. The manager at this store called me and we went over the details of the incident leading to my writeup below. Suffice to say, I was a bit trigger happy and upon speaking with the manager we got the entire story. I was being defensive as I have spent the better part of 5 years battling the fleecing of my elderly parents. It is constant here in California. If someone can make a buck, they try too. To correct the review - 3 tires were blown out and the store couldn't match the remaining 4th tire without a long wait. My father was presented with the option to order 3 matched tires at no charge (due to road hazard insurance) and BUY 1 new matching tire to eliminate running a mis-matched set of 4 (3 new matched tires and and odd ball tire as the 4th). The manager called me (that was a surprise). Thankfully, I was over my emotional response and we had a nice, calm conversation. All is good now, we are getting 4 new run flats and probably some wheels. I revised my rating to 4 star and will revise again when we have the car back. Wait 48 hours before writing a review - Just a company on their response to an issue not just the issue. We all make mistakes, we all fall short at times and we all appreciate a chance to make it right. ------------------------------------- OLD REVIEW My 92 year old father took his high end car into this shop b/c he hit a curb and ruptured 2 tires. I purchased the tires, new, from another near by discount tire 6 months earlier. We purchased the road hazard insurance for all tires. Upon arriving today, my father told them we had insurance on the tires. They went to the back room and came back and said there is no record of insurance. They then found an abrasion on the 3rd tire and then told him that the 4th tire should also be replaced for 'safety reasons'. They charged his card for all 4 tires. This is plain B.S. The car is now stranded at the shop until Monday (dropped off Saturday). I am half tempted to call the local news to return with me, his son, and ask about the insurance and why a 6 month old 4th tire needs to be replaced. Out of principal, I am going to have the car towed and re-evaluated at by best friends shop. We will film the entire event and hopefully have the local news present. This kind of predatory behavior needs to stop. I hope someone at corporate gets this message this weekend and replies. I would like to speak with someone at HQ. read more

Received amazing customer service from what could have been a bad situation. Nicholas handled this like a true professional. Ordered two tires, they were to be delivered by my appt time at 3:30. They did not show in time, however Nicholas had them tracked, and anticipated this prior to late arrival and immediately notified me. I waited for him to call me when they arrived, and I showed up. EXACTLY how things should be handled. He had me in and out in minutes. Nicholas, you are a fantastic employee. I hope this company is smart and promotes you. I spent more money here because of this man, and I will see you again soon. thank you... Bret read more

Discount Tire is definitely the place to go! After purchasing a set of four new tires, I was recommended the service of coming in regularly for my routine air pressure check and tire rotation. Thinking this offer would be too good to be true, at first. To my surprise, I started receiving emails of when it was time for these services to be completed. I have their app, so making an appointment is easy(er) than not having an appointment (Walk-In). The appointment line is generally a lot shorter than Walk-In, so I highly suggest always making an appointment, when possible. Forrest, A took great care of me today and I made sure to thank the crew as I was on my way out. Keep up the amazing work, Discount Tire! Adrian read more

Great customer service. Honest and service with integrity. Highly recommend this business.

Great service! We had a tire with a screw in it that needed to be looked at. I scheduled an appointment online for 2/1/25. Upon arriving at the store I met with Belen. He explained my warranty info and the possible solutions. Within an hour my tire had been repaired, tires rotated, and wipers replaced. What great service. I highly recommend Belen and Discount Tires! Go see them for your tire needs!!! read more

The best customer service is an absolute UNDERSTATEMENT .. These guys not only are fast but they constantly take care of me everytime ! I've been here twice with my new truck qnd Genaro has been amazing! They don't try and screw me over and are so pleasant! The guys that give me my truck are so thoughtful and I know the ones working on it kick butt too. . This is the type of service that will make me ensure that when I'm ready for new tires these guys will be the ONLY place I go! Thank you for taking care of me and my beautiful blue girl read more

I've been using Discount Tire in Escondido for our family's three vehicles for the last few years. I love their easy appointment system. The customer reps are friendly and professional. And their prices are very competitive. But what prompted me to write a review was a recent experience I had with a hubcap after a tire change. The customer rep, Josh, worked hard to resolve the issue quickly and communicated well throughout the process. I love a business that cares about customer service! read more

I needed 4 tires and you know how expensive tires are! They were about $200 each but we found them much cheaper on Amazon, they price matched them, they ordered them because they weren't in stock, I just had to give them a small deposit before they ordered them and a few days later, they called me that tires were delivered and I could come & get my old ones replaced, total was less than $800, $100 for installation. We walked over to cute cakes for a treat and sat in the bakery for about 1/2 an hour then walked back & 15 minutes later they were done! read more

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I have used this Discount Tire for years. This weekend I had a tire problem caused by rubble in the road. Called for a quick appointment. I arrived earlier than expected & Issac didn't even blink at my early arrival. He checked out the damage & explained my options. Problem solved! I recommend Discount Tire & want to give kudos to Issac who calmly solved my problem, went over & above as he searched for the product I wanted. Good employee! read more

Today I had an appointment 10:30 am arranged a week ago. I arrived 10:15 am to get both rear tires changed. I was greeted by a guy in red shirt who looks and sounds like he does not want to be there (very poor customer service) At 11:10am Discount tires automated texted me that my car is done. I was waiting outside and I can see my car few feet away from me still without both rear tires. I went inside and the guy behind the counter said that they don't have my tires and they are getting it from another store. (No one informed me about that). After 15 minutes, I talked to another guy who seemed helpful but I sensed the tire techs do not listen to him. 12:00noon I took a picture of my car still no rear tires but there were 5 to 6 cars that already left and I was there before them. A guy in red polo shirt ( the helpful one behind the counter, tall, thin) installed my tires himself and was done in few minutes. He is the only one concerned, cared, and actually does his job well. So basically the tire technicians do not want to be told by the manager and if it so happen it's your car, you'll be sorry! As I observed the insubordination, unprofessionalism and manipulation of the tire technicians are really bad for discount tires business at the expense of paying customers like me I hope the owner and higher manager will do something about that. read more

Discount Tire - My car at 11:51am.. I've been there since 10:15am and 4-5 cars left already and I was there before all of them. - Tires Near Me - Escondido, California

I've been coming to Discount Tire in general for almost 20 years. They've always been the friendliest tire shop option and they're everywhere which is helpful during roadtrips. Yesterday was one of those days where everything went wrong. Abel went out of his way to make the flat tire portion of by crap day better. Thank you so much! read more

Back again to have my tires fixed. Funny thing is my right fear tire is leaking air again...anyway, I trust discount tire so the first thing is get my tire fixed here. I got an appointment online for 12:45pm. Turned out I booked the wrong store... But Juan was nice and the store is not too busy so he got me in as a walk-in. There's a check in station at the front outside of the store but the time I visit, there's nobody there so I walked in the store. There are signs that said if you need mask, they will provide one. There are also hand sanitizer by the door. I ended up getting two new tires for the front because they were at the yellow danger zone of tires. Juan estimated the finish time to be an hour from check in. They set up a outdoor tent as waiting station. It's nice to be able to sit in the shade and watch the progress. You can see the technician fixing the tires were not wearing masks. So I am going to wipe everything down inside the car after it's fixed. read more

Discount Tire - You can check in at the front when there's staff - Tires Near Me - Escondido, California

This review is mainly for Belen and the other staff also did a good job as well. I came in yesterday to get my tires rotated and a few minutes after I left, a screw punctured one of my tires. I immediately called DT and spoke with Belen and he calmed my nerves and told me to bring it back in. When I arrived, he took my car back right away and put on a spare for me. After the little accident I had, this was a seamless transition to get me back on the road again. The next day he called and said he had my tire in. Once again, I arrived and he took it upon himself to take care of me right away. The service here is great, even though, they seem to be swamped all the time. I was impressed yesterday with how the staff handled themselves with a huge line. Someone got frustrated and this one employee, don't remember his name, calmed the situation and was extremely understanding. I know this is a service business but you can't take for granted the people that are able to handle frustrated and unruly customers. I will happily bring my car back here and will tell others that this is a great Discount Tire to bring your car to. read more

Adam and David are great! Their customer service and care are high level. This location is busy and will continue to earn my business in the future. read more

This location has been my go-to tire place for years. Their customer service is amazing! Everyone there is so helpful and courteous either on the phone or at the shop. They always answer the phone and are always willing to help. The work is usually done pretty quickly while I wait there. I highly recommend this location of Discount Tire if you live in the area. They take reservations, so it's better to call in advance and make a reservation. read more

I drove all the way from oside to esco (for those non-locals to N.County SD that's pretty far, probably passed 5 other Discounts) to have my 4runner serviced by Ernie and team....why? Because I trust them! They do great work and don't pressure you to up sale. I got exactly what I wanted at a fare price. If you're in N.County SD this is the place to go. I was in and out in less than an hour. I did have an appointment. read more

Discount Tire - KO2s on deck! - Tires Near Me - Escondido, California

Very disappointed with Discount Tire today. Poor customer service, took way too long, didn't even start on my car until over an hour after my appointment. I've been going to Discount Tire for 15+ years. I'm done. No effort by the manager to make it right either. I'm going to go give my money to a small mom and pop shop from now on. What a bummer...they used to be good. read more

I can feel their integrity. I've been coming since I was a kid (now 33). They have always been fair. Provided no cost support if they could, and have never tried to over or undersell anything. I trust them and always recommend them. They do their best when it comes to quick service and have a great digital platform for you to coordinate service before you even arrive. read more

Gerardo, thank you... great customer service very attentive with guest..my son was his first time there and he wasn't sure what to do and you guide him and make him feel very welcome you just made his day.. Thank you God bless you read more

This is a good day and thank you Cody of Discount Tire between Washington and Broadway in Escondido Sor you are awesome helping as us fast and with compassion as i plea that my time is up to go back to work. I was late getting there bec I'm just using my break time to give the key and Cody your responds and getting it done is superb, Thank you! read more

I purchased four new tires in late summer 2023. After two months I had to add air to my tires which my mechanic said was not normal. I just figured they didn't put enough air in my tires when installing. Every two to three months I am putting air in my tires. It is obvious these tires were not sealed properly. I don't know if they had a totally incompetent person working there or they didn't like the fact that I didn't want to spend an addition $100 for their certificates. In any case, I highly recommend you not to there. read more

They never call you when your vehicle is done.. really would be nice to know. Interesting item the service tech did not check all air pressure in all tires. Came back when one tire registered 47 to to high all others were 34, 36,37 read more

Came in with a nail in my tire. Staff was welcoming and kind throughout the process. Kept me updated throughout the process. Their estimated wait time was on point. Other shops told me it wasn't repairable. I came into discount just before opening and they were able to plug and repair no problem. I love a honest shop! 10/10 definitely recommend bringing your vehicle here for all your tire needs. The inside is surprisingly clean as well read more

The professionals here at Discount Tire are without peer! I came in last minute to swap out my tires and the manager Ralph, was beyond accommodating. His crew were very efficient and got me out in no time! I'd highly recommend them for all your tire needs! read more

Unfortunately I had to buy a new tire because of a flat that was driven for too long and didn't realize. Joel was super super helpful and took care of me quickly as I had to leave and make it to work in a short amount of time. Very grateful to have people who still care and are kind! read more

This place gets 10/10 gold stars. I came in needing a patch job before driving out of state and Josh took note of my panic and jumped right on it without hesitation. Thank you for not making me wait a million years and for easing a stressful situation. read more