Fast service and great attitudes I got off the trolley on my way home from work on a Friday afternoon. I was tired and grumpy and got to my car to find I had a flat tire. After AAA took their sweet time helping me get the donut put on I drove straight to the Discount Tire location near me. It was near closing time but they fixed my flat in no time! I was so appreciative and they were all so upbeat and bubbly when I was exhausted and being a total downer. I really appreciate the attitude, quick work, great service! read more

From BAD to WORSE and then AMAZING!. These guys really came through for me. I purchased two tires from these guys and when I picked up my truck I discovered a broken stud on my rear wheel. At first, I was not happy (BAD) with what I found however when I brought this to the attention of the store manager he immediately went into action and sent my truck to a shop in nearby to have the repair done for free. So when the other shop began working on my truck they discovered my rear brakes were metal to metal and called me to inform me. Then the shop owner also let me know that during the inspection they miss placed a part to my rear brakes and could not locate it. (WORSE) I received a call from the manager of Discount Tire soon after and he said not to worry about the missing part and that he and the other shop would cover the cost of a new brake job and replace the missing part. (AMAZING) The next day I picked up my truck with new brakes and tires. I am very happy even though we had a bumpy ride everything has been smoothed out. Thank You Discount Tires. read more

They take great care of you here, friendly staff and cold AC inside. My specialist Byron helped me today and was super personable and helpful. Gave me some good tire knowledge and even put my band on the speakers for the morning. They've always been a good crew here. read more

Called them right around 5:45 which is close to closing time. The gentlemen on the phone was so helpful! He said to come on in and they would take care of my flow tire. Once I arrived a different gentleman checked my air pressure on all four tires, refilled the low one and told me to keep an eye out because the visual inspection doesn't show any nails or damage. He then said it was free service! I was so happy to hear that as I'm not used to all the automotive stuff read more

100% recommend this place for tire needs. I buy my tires from here but today just needed a tire rotation. I made an appointment online Which was super easy. Then when I got there there was a 30 to An hour late but they got done in they got done in like 20 minutes. Their customer service is great And everyone there superfriendly. I'm not saying it's gonna be 20 minutes every time but was pleasantly surprised At how fast They got it done. Well done guys! read more

The crew at the La Mesa Discount Tire location could use some pointers from the team in Santee. Rather than go into everything you guys did wrong, I suggest you refer to my review on how they did everything right. Pay attention to every detail, from beginning to end. You were my 1st attempt for help and you failed by letting me drive off with my TPMS light still on, on a tire that was still going flat, after one of your guys finally showed up at the pump, looking as if his job was the last thing he wanted to do. He appeared to use the equipment to air it up, but offered nothing more than saying, "You're good to go, ma'am," even though I told him my tire was NOT holding air and I had been pumping it up daily, 4 days in a row. The first thing I wonder in situations like this is, how is such a contrast in service between two locations in the same company possible? How can one stand so far above in customer support when another fails to live up to the same standard? From a consumer standpoint, it is noticeable in the atmosphere, in the morale of the employees, and it carries into the level of service they provide. From a manager standpoint, I would have to examine the cause and the cure and find out how to turn it around, immediately. Remind yourself guys, what it is you do for a living and why. The service you provide, for the company you are employed by, can save lives, literally. Failing to live up to the same level of standards, can result in quite the opposite. Or, if anything, a bad review and the realization to change. read more

My husband made an appointment and took my Toyota Corolla here for two new tires. When they were done, my car pulled to the right. It was difficult to drive. He didn't think to ask them why. I thought maybe they hit a curb hard and caused the car alignment to be off. So, I wasted 60.00 plus time on a weekend to get that misalignment fixed. They alignment place rotated the tires and did what they could to stop it from pulling to the right, to pull just a bit to the left. They confirmed something wasn't right about the tires and suspected a defect. So,I had my husband bring the car back after work on Monday. He waited for over 2 hours, and then they realized they didn't put weights on the tires to balance it and fixed it. If it were me, I would have called them right away and had them fix it immediately. How did they overlook something they should do every day? They are obviously some newby's that don't do a full job. It's not the first time my alignment shop experienced defective or unbalanced tires and had to call them for the customer. So, make sure you go early, drive the car on the freeway, and ensure they had balanced the tires. read more

Went for air check was sitting for 30 min before just leaving customer service was not there today

This Discount Tire is The Only location I have ever had a problem with. It's very unorganized, from the layout of the lot to the process of service. Employees are condescending and lack basic Customer Service acumen. Stay clear of this location. Besides, there is aways another Discount Tire nearby, that will appreciate each and every customer. I went to the one on Mission Gorge, like night and day. read more

Excellent sales and service. Online appointments, fast and free rotation and balancing and text messages to tell you when its done. Ive been a customer for many years, i would go nowhere else. read more

Been coming here for almost a decade and have always had great service. I have a Tesla Model 3 and they have the jacking pads to lift the car safely. This location gets pretty busy so I would recommend getting an appointment and to make sure they have the tires you need in stock. read more

1. Scheduled appointment, got there 15 min early, they were properly staffed and not busy. 2. Good COVID-19 procedures, no contact with staff and no one entered my car. 3. Good out the door price on four tires with 3 year warrantee, Customer seating is outside in the shade. 4. OMG - 4 New tires in 40 minutes, It's the fastest I have ever had tires installed. I would recommend this location for tires. read more

I arrived at 9am, paid for 4 tires at 9:15am, and was told at 10:30am that the tires are not in stock! Money returned. 1hr and 15 minutes of my time wasted. It took another 45 for my car to be pulled out front. This is exactly how to lose customers. If you decide to go to discount tire.... Don't go to this location. read more

This business operates seamlessly during COVID. Some of the best social distancing protocols I've seen by any establishment. They will not sit inside your vehicle & allow you to be the sole operator while they work on your tires. They have a shaded seating area & will provide masks to those who forgot theirs elsewhere. Called same day & got an appointment for 3 hours later. My tire was patched in 20 minutes & I was on my way! read more

I brought my car in because I had a screw in my tire. The gentleman who helped me was very kind and didn't try to up-sell me on a new tire. Not only did the fine people at DT try to up-sell me, they patched my tire, for free! Thank you Discount Tire. read more

Wow this place went above and beyond, as usual. Gil and his guys really know how to treat customers and take care of us as well. I came In for tires on my car that I just recently started driving again, I let them know that I could only afford 2 tries at the moment but that I would be back for the other 2 tires and tire pressure sensors in a few weeks. He got me set up on 2 new tires and then let me know that the back 2 tires were horrible as well. Gil made the decision to keep me safe by throwing a loner tire on because on of my other back tires was not safe enough to put me on the road. I have always loved these guys and will always continue to come back. I got into the lot and parked and they had me out the door with new tires in an hr, all during COVID and all while it was over 100 degrees outside. Thank you Gil and the guys you employ. I appreciate all the amazing service that your store provides. read more

Discount Tire - Out front seating for customers. - Tires Near Me - La Mesa, California

I have to say I've had 2 major experiences at the La Mesa store. Frost was about a year ago when my tire light kept coming on, turns out I needed new sensors. They took great care of me and got me in and out. The next experience was about a month ago, I had a metal object in my tire that could not be saved. Gil helped me out by giving me a credit on my existing tires also shared with me a rebate that was coming soon to help me stay within my budget! I truly appreciate the attention to detail they always give me when I'm there! read more

By far the best service and quality of work I have had at this specific discount tire. I come here every time now when it comes to tires and rotations. The customer service is outstanding and the speed in which they operate makes me a happy customer. read more

Came in to get my free air check... Xavier greeted me with a smile and SUPERIOR service! read more

Discount Tire - An outstanding employee! Way to go Xavier!! - Tires Near Me - La Mesa, California

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Jeremy helped me through a crisis with a lug nut being too tight on my Mercedes... they were patient and put in the work to make sure the car wheel wasn't damaged... and boy, was it a ton of work, but they got the job done!! Go see these people!! read more

Thanks guys for helping me with my blown tire. I hit a pothole in shitty Pacific Beach and these guys fixed it for me. Thanks a million!

We not only buy pretty much all our tires from here, they fix leaks and flats for free whether the tires came from them or not so if you get a nail or screw in your tire take it to them! Great prices and friendly guys though sometimes they are busy and you have to wait to get their attention when you first arrive or if you have a question. Plus they have locations EVERYWHERE so no matter where you go you are covered! I only had one tire from them that went bad prematurely and they gave me a new tire with no problem. I've used them at other locations with good success also. In fact I was first referred to them by my dad over 20 years ago or more and I've been using them ever since. read more

Discount Tire - Tires Near Me - La Mesa, California

Came in to the La Mesa store/shop today to get my Tundra looked at. I was treated by Gil, the store manager. I told him that I purchased my tires at Discount tire Santee and that they've tried to balance my tires on 2 separate occasions. I was told by Santee that Toyota Tundras were "extremely difficult" to balance. I've been getting a vibration between 60-65 mph since the original install/purchase. Gil took my concerns seriously and evaluated my tires. Told me that my tires were cupped and needed alignment. Also took the time to find me an alignment shop that could fix my problem. After less than 45 min, my truck was done and vibration was gone. I will be returning to this location for future service and hopefully purchase my tires for my wife's 4runner in the near future. read more

I'm a week late on my review, but this month so far has been craycray. Long story short, my tire unexpectedly blew out on the 125 coming from Arizona. FML. 22 inch tires on my vehicle go far beyond $300 normally. Not this time. Waited and waited for roadside assurance to tow me and Chester (I name my vehicles alright, laugh now while you can) to DT. Spoke to Jorge over the phone prior to coming in crossing my fingers they have a tire in stock. Get there to the shop finally and score- they did!!!! Ahhhh Halle Berry hallelujah!! So off Chester goes from the tow truck into the garage and he gets a new shoe. Gil was very helpful with the transaction. Talked about how he was born at the hospital by my house and we laughed when another customer said it was hot out.... Hah!!! Come to AZ where it's 100+ daily. Needless to say I was in and out in a decent time. And my tire didn't break the bank, paid under $200. Hopefully I don't have to come back in. But if I have to, hey, I won't be mad. read more

Discount Tire - I had maybe a foot holding the tire from splitting into two pieces :( - Tires Near Me - La Mesa, California

Top notch customer service, workmanship and at a great price. I checked various other tire stores, Costco, FireStone ($400 more for the same items) and I found the right place for my tire needs. Friendly staff, cold drinks and professionally installed tires. I'm going to be a return customer. read more

Outstanding service. Was in and out in under 15 minutes. There is an attendant outside who directs you where to go. The waiting area was outside, shaded, with seats spaced well apart. I drove my truck in and out of the garage (no one went inside my truck). Very impressed how they have adapted to the new COVID-19 restrictions. Well done!! read more

I have nothing but amazing things to say about this location. I worked with a few different people while I was there, and each one greeted me so warmly and was so so helpful through the whole process! I bought new rims to go on my car but they didn't fit on my current tires so I went to them to help me pick out a tire. They recommend a great tire, it was in the next day, and I got an appointment the same day to put them on. They gave me a great deal on the tire itself and they were eager to help me with all the extra stuff that needed to be done to get my old rims and tires back and switch the tpms sensor. Everybody there seemed like they were happy to be at work and like they were a big happy family. (Which is so nice to see now a days!!) read more

I came here just before they opened to get an air pressure light checked and hopefully fixed. It happened to be a rental car, so I was really not excited to be spending my precious time getting it fixed. Luckily it was an easy fix and the representative I worked with (wish I caught his name... he was fast like a ninja though!) got the car in to get fixed before he even finished the paper work. He quoted 35 mins, but I was in and out within 30 of them opening the doors. Considering they fix things like this for FREE, their customer service really is above and beyond. And they play country music in the lobby area. That is worth a star in itself for me!! read more

Gil and Rafael do it again!! Had so many problems with Toyota Tundra wheels sensors and lug nuts, what a pain Toyota is. Gil makes sure that my new tires are swapped and reprogrammed with the sensors and done correctly. We have 3 current vehicles now and discount tire takes care of all of them with no pressure and a smile always. Cant say enough how great they are. read more

Great place and price. Made an appointment and they were done extremely quick. Almost like a NASCAR pit stop.

I was helped by Alex who took care of assessing my vehicle and creating a work order to address what needed doing. He undercut my online quote I had built for myself, saving me about $400! He then followed up with me at intervals to let me know about how long it would all take. My vehicle was looked after by another Alex who was as equally as informative and proactive about letting me know what work was being done and how long it would all take etc. All in all a perfect, solid, 10/10 for their service, knowledge, and knocking out a great customer experience! Thank you! read more

This shop is a well oiled machine! This was my third time there, so this review is past due! All of the employees seem extremely organized, and are very polite. Ryan & Gil took great care of me in a more than reasonable amount of time. The cost of the tires was comparable, if not better than what I have gotten at Costco. I will definitely continue to give them my business in the future read more

Very pleased with the professional service I received. All the employees greeted me when they opened and had great attitudes. Ricky assisted me and he was very professional and courteous. Service was prompt and again, everyone was great!. read more

011 / 100 - 2018 YELP 100 CHALLENGE. Discount Tire Store is AWESOME! I scraped my tire a month or so ago and the check engine light came on. My husband mentioned that I should take a look at it at the gas station, check the air pressure, etc. Most likely one of them was a little low on air. I wasn't able to do it at the gas station before work, but my co-workers mentioned to me that Discount Tire Store does an air pressure check and will fill it up for you for FREE. Not one to give up a chance to get something for free (and to be honest, I wouldn't have minded paying for the service because I don't know how to check my air pressure...), I went right before lunch. The parking lot at this location is a little tight, so please be aware when you are coming here. It's located across from the Hobby Lobby and Walmart and is easy to find as it's right on the corner of the block! I pulled up and was immediately helped. The attendant checked my tires and when he came to the back right tire, he said that there was definitely something wrong with it as it was 10lbs lighter than the others. OMFG. he said for $20 they could take a look at it and repair it. $20 is VERY reasonable imo, so I said yes. Dropped off my car and went back to work. They called 1-2 hours later to tell me what was going on with the tire. They said there was a bubble in it, which is difficult to repair. Most likely it had been caused by going over speed bumps too quickly or possibly scraping the side against the curb. It was probably the curb issue because I had done that the day before... Anyway, we discussed my options and I opted to go for a new tire with the same brand and of equal value. They were NOT pushy on the sales or warranties at all, which was awesome. Too many places will be really pushy about it, but these guys were chill. Really appreciated that. The replacement took another 1-2 hours and then they called me to let me know. I picked up my car and went on my merry little way! I think I paid about $140~ or so total for the new tire, service included. Not bad imo and well worth it. If you ever need to check your air pressure or have someone take a look at your tires, you HAVE to go to Discount Tire Store - especially the La Mesa location! Everyone was friendly, professional, and quick. LOVED my experience and know where to go in the future! read more

I got a flat tire and was looking for a good spot to pull over when I happened to notice out of the corner of my eye the big white and red sign that said "Discount Tires." It was pouring rain and I was in serious trouble. And Discount Tires saved my sorry behind. With only 20 minutes to go before they closed, and a waiting room FULL of people just like me who's tires couldn't handle the rain, these guys took great care of me. They replaced both of my front tires for $200, and had me out of there in under 30 minutes. Great, friendly, FAST, service! Thanks for hooking me up and getting me on my way! read more

Unbelievably honest, no hassling business operation. I came in to get tires on the work vehicle changed and had a cap to work with. Met with Jeff and showed him the tires they had on promotion that I wanted. He made a quick check to see that the tires would fit the vehicle, checked that they were in stock and gave me good advice that allowed me to stay within the allotted budget, and get the vehicle safe and road ready. I'm in the market for all the tires of my personal vehicle this week and will definitely be coming back here for that purchase. I will highly recommend this business to others I know and am grateful for the stress free transaction! read more

Been here twice over 5 years; once to get a tire check and another time to get all 4 tires replaced. For the tire check, got a gnarly nail in my tire. They swapped on my spare and I was able to drive down to my dealership. They were the stock tires that came with the car so I got a replacement. No charge from discount tire. Went right at 8am and had quick in n out service. Fast forward 3 years and 50,000 miles later ...got 2 opinions that it's time to replace the tires at 3/32 tread depth. Did some price checking at Costco.com and discount tire matched the quote, no questions asked. They actually went above that and beat the price! Important to note they took the discount off the tires, lowering the overall tax. Some places take the discount post tax but not Discount Tire. They quoted me 45 minutes to replace and they delivered right on time. Excellent customer service, excellent prices, excellent time in and out. I will be back again when it's time to replace my wife's tires. read more

Discount Tire - The view right when you walk in. Taken on a non-busy saturday morning - Tires Near Me - La Mesa, California

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I scheduled an appointment to change all of my tired in the morning today because I knew it was a holiday. At first I thought they weren't prepared for my arrival but my overall stay was slightly under an hour proved me wrong. The staff is very friendly, each one I encountered, and offered me advice on where to get lunch, which I obliged. Tires were on my car and full of air read more

I discovered a nail in the side of a tire late on a recent Saturday afternoon in Houston, and I was leaving early Monday for a 6-hour trip and needed a new tire. I quickly checked and discovered the nearest Discount Tire store had closed just five minutes earlier. I dashed over and arrived as they were closing up shop -- the register, sweeping bays, etc. I explained my emergency, and they gladly helped me out with a new tire. Very grateful! Discount Tires now has a dedicated customer. read more

Awesome! First time customer and will take my tire business there from now on. They fixed my soon to be flat tire for free and in 30 minutes of arriving at my appointment. Super efficient and pleasant staff, following all the social distancing without missing a beat. What a great customer service experience... and now wonder they were busy non-stop while I was there. read more