Quick service. You should shop online and order the part before coming in, but we came in with…read morequestions before ordering, and it was still quick and easy. As I waited, I witnessed a lot of courteous and helpful customer service. This is a very friendly establishment, and the employees are concerned with customer needs and satisfaction.

I have an old truck, so old parts are not readily available as many have been discontinued…read more Fortunately, after emailing and calling close to a dozen parts stores, to include those located in Japan, I called Bruce's Auto and BINGO - I hit the lottery as the part was available. I paid a bit extra to get it shipped and it fit and worked! I had no issues the first time, so when I needed another part, I just called and like the first time, BINGO! The part was available - I again asked to have the part shipped and it did get shipped, and the part fit and worked... So why the 3 stars when it should warrant a 5 star review? Well, it's because the customer service needs to be improved. I received a voice message stating my part arrived, I thought I paid to get it shipped. So the next morning, I called and asked the status of the part...I asked if it was still there as I paid to have it shipped. He confirmed it was still on site. So I drove an hour to the store/warehouse to pick up my part...only to be informed that it was shipped. All I received was, "sorry, my bad..." Not what I expected. As I started driving back home, I received an note of a delivery of my part... Great ability to source difficult to procure parts, however the customer service needs to improve.

I'm a bad driver, so this place has saved me. Third car back on the road.Thanks to the guys for…read morehelping me out

By far the WORST Junkyard I have EVER been to. I enjoy trips to the local yards but I couldn't wait…read moreto leave this terrible place. Upon arriving you walk into a little trailer, where there were 3 young girls (not hot btw), that offered no assistance, and all seemed to just completely hate their jobs and know nothing about cars. Pay your 2 dollars and your in. The website claims they have 1200 cars onsite, this is complete and utter lie, there may be 200 max, and along the treeline is stacks of crushed cars. Are they counting the mountain of already processed/crushed cars as available parts cars? I don't know but still not even close to the claimed 1200. Over half of the cars are sitting flat in the dirt! Not set up on welded spares wheels, so if any of those cars you need suspension parts, transmission, diff, or access to anything under the car it isn't possible, and they won't pick it up, move it, or pull the part for you. What is the mindset behind this??? The cars in NO sort of ORDER What-so-ever! Every yard I have ever been to has some sort of field order, They are placed in designated sections of some sort like Imports, Domestic, Ford, Honda, Trucks, Vans, etc... This place, NOTHING, you have to walk the entire yard to see what they have! Luckily you can walk this entire dump with essentially no stock in about 4 minutes. You'll see a Saturn beside a Van, beside a Boat, beside an Oldsmobile. Makes no sense. The selection of cars is the worst I have ever seen. I needed some 98-2011 ranger and explorer parts. there were 3 squarebody rangers there from the early 80's, and that is it? Seriously? I suppose the other good junk yards buy all the usable cars and Pop's only gets the leftovers that no other yards wanted to buy. The ford ranger sold 100's of millions how in the heck does a junk yard not not have a single one, NOT 1???? I have been going to ChesterfieldAutoParts (CAP), my whole life, and they never have any less than a dozen rangers and a few dozen explorers. I did see a dozen Saturns. Who the heck still has a saturn let alone fixes those piles of junk. The plastic body panels explode into shattered bits in anytype of accident and they all just get totaled never fixed. Google pictures of saturn accidents, they are hilarious. DO NOT WASTE YOUR TIME going to POP's, what a waste of my time. They should just close the doors now and stop embarrassing themselves.

I suggest to the costumers to purchase the parts from Amazon because advance auto parts they don't…read moreadvise to there costumer when you buy from them is like when you bye on clearance department you can't not return if the part is wrong good luck I just spend hundreds off dollars in this shop I ended with a lot of trying to return on box and return they refused they should have posted on front door ones you bye is your no return acceptable

We went in with battery issues and was helped by a young man,manager, Ronnie Baker. He was very…read morehelpful. He was respectful in our service. And even professional. I highly recommend this store for any auto parts needs because of Ronnie!

Went to get help because my car battery died and they're IDIOTS. I don't usually write reviews by…read moreI'm just baffled by not only their lack of customer service just cause they were closing in like 10 minutes but also by their lack of knowledge. The first guy that was going to help me saw that my car was probably like 100 ft or so away and then decided I guess that it was too far so he turned around and asked another employee to help me out. The employee who helped me however though he was nice enough was completely clueless. He hooked up one of the jumper cables to the completely wrong spot and therefore the jump start didn't even work and I had to wait an hour for a tow company who took two seconds to jump start it cause unlike the employee at auto parts (a car based company mind you) he knew what the heck he was doing.

I've had to stop by this store a handful of times over the past few years, and they are always…read moreknowledgable and helpful. However today the gentleman working at the front counter, (I wish I had caught his name), went above and beyond in helping me when someone backed into my license plate and I came in to purchase some new screws. It's rare that to witness kindness from strangers anymore, and I really appreciate his help. I will continue to use this location for my auto supply needs, and recommend it to others.

These guys are great - HUGE selection of rare and hard to find harnesses and automotive connectors,…read moreand tools to make them work too. Above all, these are HIGH QUALITY connectors, there is a difference between these and the cheap ones you can get from china. I bought my ECUMaster Black from them as well as various connectors to make the process easier and communication was great. I had actually ordered the ECU first then realised afterwards I would need the connectors but didn't want to pay an extra shipping cost for a few small connectors, so I just sent an email and Chris got back to me he would hold my order until I picked out the connectors I needed so they could be sent together. Personalized service is always welcome these days!

Ballenger motorsports has A1 customer service. Always quick to respond to any questions. I use my…read moreAFR500V2 WB controllers nearly exclusively.

I ordered a oil pan for my 1984 corvette. I received a pan from Dorman and dormans website says it…read moredoesnt fit my corvette. I tried to get Zip to return it, but no action. I filed a claim with my credit card company, and Zip made an offer to refund my full purchase amount if I return the product. I returned the pan and received no refund. I am now just under $200 out!

Never again will we order from Zip. It seems like they have a scam going. We have ordered many…read moreparts through Zip Corvette and currently have two disputes going with our credit card and Zip. We will have a third dispute shortly as I never received an item I ordered two months ago and was charged, and now they are saying the Vendor won't have it in stock until 2 months from now. I have requested to cancel that order multiple times and be refunded as I can't wait that long and still no refund. Each time we place an order we order multiple items that show as in stock. However, they ship each item separately (saying it wasn't in stock) and charge us a $20 shipping charge for each item. Then they erroneously reship the same items again and charge my credit card different amounts. When I reach out to them, they state the items were on back order and just shipped out. I have tracking numbers for each item showing they were delivered. Then they expect me to ship them back and will refund me the money minus the original shipping cost? NOT! Do NOT order from Zip Corvette unless you want to overpay, pay extra fees, and get a headache while dealing with them. Horrible company.

My car suffered some sort of glitch during a routine oil change and I was told to take to a…read moretransmission specialist which I did and after a day there, they could not find and repair the problem and they recommended Tim Schools - he diagnosed, repaired, road drove and I was on my way after three days in other shops, in under an hour. TKU

From the owner: For your automotive needs we do engine and transmission replacement ,a/c service,brake service,…read moretiming belt service, tune ups, steering and suspension service, computer diagnose.We use only quality parts no cheap parts . Our warranty on labor is 1 year or 12,000 miles.Parts warranty is 1 year , some parts have longer warranty depending on part. My goal here at Schools & Sons is to have lifetime customers not 1 time customers. Thank you and God bless

honest, fair, reasonable, knowledgable and just the best! we have been using this company for over…read more10 yrs and they have never disappointed turn around time is quick and the quality of work is a-1

I took my son's 98 jeep to Hylton's for what I thought would be a major transmission issue. They…read morewere able to diagnose the issue and repair it for a fraction of what I thought it was going to cost. Their honesty, integrity, communication, and knowledge are much appreciated. I will definitely use them for future issues, if needed for any of my vehicles.

Went in to ask for help about a battery. Waited as the employees and the manager talked (personal…read morematters). Another person came in and the manager went and assisted them. When he came back he finally acknowledge me by asking me what I wanted. I said a battery and help changing it. He simply said "I'm not going to do that." Thinking I must have misheard him I asked for him to repeat only for the same thing. My battery was struggling and I knew it would not restart when I got back to it. So I said okay but it won't start I'm stuck and he grabbed a portable charging plugs and tossed them on the table and said "Okay, go start it." Never had such an uncalled for rude experience and never have been refused service before either.

I had the best experience with Perry and his team here! After my windshield wiper stopped working I…read moretook my car to another autozone where I didn't have very good customer service. Instead of heading home I swung by this shop and they were able to diagnose the problem, fix it and replaced my wiper blades. Though the brand i typically use wasn't in stock he recommended a different brand and even gave me a small discount for my trouble! The store was busy but he as manager took the time to make sure I got what I needed and I appreciated it! I will say after my experience that this is the best autozone in the East End.