Update. This is my second time leaving an honest review for this company. My first review was taken down. Over $3,500 worth of damage caused. I can't believe any real "auto technicians" could let a vehicle leave the lot like this. They saw this and said nothing or didn't see it at all. Either option is incredibly scary and shows how incompetent they are. My brake line was completely bent. Also do not bother with the "claims" department they have no working number and outsource everything to a third party company who will take months to respond and deny your claim and all responsibility anyways. Also just know if they comment on this review and say something like "we take this seriously and will be reaching out" they will absolutely not be reaching out and just commenting to say face. They said something similar on my first review that was take down. read more

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The customer service and engagement provided by Luis from initial phone call, to the in person transaction was textbook perfection. Vehicle was promptly serviced, no hidden fees or pushy upsells. I will forever frequent this location for all tire needs moving forward. read more

They did a good job putting the two new tires on my car. I've driven 10 miles and they haven't fallen off yet. So far, so good! However, here's the deal, when I got into the car, the "check tire" light was on. Okay. Maybe I need to drive a few miles. Usually I need to drive a few miles. I know I just bought two new tires that they would rotate the back to the front and put the new ones on the back. I can't imagine they would not check to make sure all my tires had air in them. Still driving. Light still on. I call discount tire to ensure if it's a policy to check the air in the tires when doing a tire rotation/add new tires. The rep said said, with a cheer in his voice, "YES! That's the first thing they do." Then it must be the sensor, I thought. I get home and grab my air meter reader. Back left (new) was at 30. Back right (new) was at 32. Front right (old but good still. Or as the customer service rep stated "almost brand new!") that one was at 28 and here is why my sensor was triggering. My front left was at 26. If you want anything done right, you gotta do it yourself. I've bought too many replacement things lately to know that products are going to s#!t and customer service is lacking at many facilities. Discount Tire is not set apart. They are like everywhere else. Skip a step to hurry the process. Thankfully, I had a sensor tell me to look for this. I really hope nobody else is leaving there without sensors or the knack to double check other people's work. If this thing lets me, I'll send a pic of the tire pressures so you can see for yourself. The sad thing about this is today is their special "come fill your car's tires with air for free" day. Well, they charged me and I still didn't get air. Maybe they are saving the air for their event. Whatever the case, I don't even trust their free air. I wasn't even going to mention this until the air thing. I was going to let this slide but I'm here, so why not. I won't mention names because I really don't mean to degrade the person when it's clearly a management issue. But when I went to pick up my keys, I was literally the only one in the lobby. The rep asked me, "how can I help you?" I told him I'm there to pick up my car. He said, "one moment" as he turned around to go look for them. However, the door to the business opened and it got his attention. It must have been someone he was in previous conversation with. The conversation seems like they are friends. Wait a minute! What? Is this really happening right now? Did this rep just set me aside to continue a dialogue with a different customer/ or potential friend? Imagine being in line at he grocery store and the clerk is about to ring you up. The clerk even says "can I help you?" Then the clerk notices someone behind you and decides to stop checking you out and finish the conversation with that other person before continuing to scan your products through. I wish the rep would have just said, "give me a moment, I not ready to help you yet, rather than, "how can I help you?" and then proceed to help someone else. I had all day. I'm not in a hurry. I can wait to be next. I'd rather wait to be helped 100% than be part of this 33% helpful person. Or if he would have asked, "hey, I started helping you when wasn't ready to yet, would you mind if I get this real quick?" I mean, anything but "can I help you?" Me: "sure". Him, "hi Sally, how are you doing? Tell me about the kids!" Me: "uhh, should I ask someone else to help me? You don't seem to be very good at it." PLUS, when it was time to finally end all the work that was more important than me, he couldn't even find my keys in the little bin. He needed someone else to come help him. Now that I think about it, I'm it, I'm not even sure he worked for discount tire. Here's the deal, I'm still going to give discount tire a 3. If I could give a 2.8, I would. If I could rate bits and pieces at a time, I would. Instead, I'll send these pics and tell you about the tragedy that has become of my local discount tire. If they are anything like many corporations of 2025, it's that everyone is panicking about losing their jobs more than they are interested in knowing how to be better at them. I'd also guess that goes up the chain. It's everyone is panicking. Let's just slow down, help the person who is next in line. They waited to get there. Unless they are...... read more

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I've come here for years. Yesterday was the most blatant money grab I've ever experienced. Told me I'm in the red on my tires. like 2/32 or something like that. Im like- well I just bought it 4 months ago, so that seems crazy. They tore apart the dealership I purchased it from saying they couldn't believe they let me leave with tires like that. I go to not one but TWO other places and had my tires measured. At 4/32 front tires and 5/32 back tire..or whatever. Tires that'll last me like another year. I had only come in to replace one tire that couldn't be repaired. Glad I got 2nd and 3rd opinions. Quit trying to take advantage of women/customers in general. read more

I have never gone wrong with Discount Tire. Bought a new set of Bridgestone Tires from a wonderful young man Tanner... at a good price & 35 minutes later was ready to roll. Love their Guarantees & Free Tire rotation every 6000 miles. NICE!!! read more

I've come here for the past 16yrs and my recent service from Daniel was the best! He helped me get a spare tire for my car and was so patient and kind through the entire process thank you Daniel!! read more

These Boys are always super nice and helpful they get my car in and out within less then an hour and I'm super appreciative of that!

So I have been a customer for like 20 years here. I had my tires rotated, they called and said that the lug nuts needed to be replaced. Something about the heat from the breaks caused them to swell. When I got to the store I asked them to show me they looked fine but one of the guys showed me how they wouldn't fit into the socket, and that they had to use a larger socket because they were swollen. That was odd to me so I checked the tire iron in my trunk that I had used to change the tires multiple times. The lug nut fit perfectly. I then went to a different tire place and had the lug nuts examined, the other place said they were fine. I went back to discount tire, and showed them the perfect fit, and told them what the other place said, then they changed their story and said that because my lug nuts was a two piece lug nut that they always recommend changing them. Well that was another lie because I have been there several times with the same lug nuts and no one has ever said they recommend that two piece lug nuts be replaced. They did refund my money, but there is no way I could ever do business with them again. I can't trust this company. I know the economy is tough for businesses, but it is also tough for consumers. Scamming your customers is not acceptable, please be careful with this company. read more

What an awesome tire store, they fixed my flat, FREE, yes FREE. Who does that??? This is by far the best tire store in the valley. I saw Tanner, what a wonderful man he was and a fine representative of Discount Tire. I will never go to another tire store. This place makes me wish I needed tires.... Your GO TO tire store..... read more

Zero issues with this Discount Tire location. Made an appointment online to have my tires rotated. Easy peezy lemon squeezy. Plenty of time slots available. Location is super conveniently located right on Thunderbird x 83rd in Peoria. Parking lot is clean as is their entryway. Plenty of ample parking. Greeted immediately when I walked in. A few people in the waiting room, but since I had an appointment - BOOM! My truck gets pulled up and right into the garage bay. I watched them rotate my tires. My wheels remained in perfect condition. Zero issues + they made sure the tire pressure was good to go. Pricing is on par with most any other tire shop in the Valley, but Discount Tire makes it easy to do business with them. We've brought my wife's car here and our trailer here for tires. You can even order tires right on their website and have them picked up and installed right at their shop. Can't say I've ever had a bad experience at this location at all. Professional service. Convenient. Friendly and courteous. read more

Discount Tire - Super clean entryway. - Tires Near Me - Peoria, Arizona

Kiddos to this location! They have been great to me over the years. This past week I dropped in for a flat repair. There was an issue with the age of the tire (s) and a potential safety issue. They resolved it above and beyond what I had expected. I wouldn't go anywhere else and recommend this to be the store for others. read more

I arrived at my appointment on time and was seen right away. Very nice, attentive and helpful with picking the best tire for my 2010 Nissan Rogue. I needed all four tires and my wipers were not working properly. I waited I think 30 minutes. It was a Thursday early afternoon appointment and they were not busy. The sales rep said that it's their slowest time. I was offered bottled water which I declined because I had my own. I had researched prices and found if I take out a Discount Tire Credit Card I would receive a discount which I did get. Total was $1,40.00. It's been a month and all is well. I would definitely recommend this shop to everyone looking for new tires. read more

Pulled up with a flat tire 25 minutes ago, and now I'm driving away with 4 new tires. As much as I hate spending $900, this was the best-case scenario. Deon was great--assessed my tires, gave me replacement options, and had me in and out the door literally within 30 minutes. Fast, respectful, and top-notch service. Highly recommend this location! 10/10. read more

Adrian the tech got me right and balanced my tires perfect no more vibration. he needs a raise asap 10 minutes and he was done

Came in for tire check and was disappointed in the service. High pressure sales tactics -- will not be returning.

Just want to give a shout out to Jon W! I made an appointment on line for 2 tires. Come to find out I needed them all replaced. He was able to get me the Black Friday deal for the other 2 I needed. Thank you! On top of that, my estimated wait time was about an hour. I was out before the hour. Great team work at Discount Tire!!! read more

ridiculous, they wanted me to wait 2 hours to put air in my tire. and was totally ok with me driving away on a nearly flat tire. read more

Bungled appointment and initially refused to replace tire. 2nd manager stepped in and resolved problem. This was my 3rd visit to find and fix problem. I've been a customer for decades and rarely check competitors prices. I'll use another location in the future w/ better past consistency. read more

I had a nail in my 2023 Hyundai tire. I called several tire dealerships at 5pm and got no help. Then I called Tom Stanage store manager at 8333 w thunderbird rd, Discount Tire. He was amazing and courteous on the phone call and gave me a time to come to the station. He stated they were busy, but he would help if I got there at a certain time before closing. You see, I was leaving the next day to go up north and then to Florida. I didn't feel comfortable driving with the nail in my tire. I have not mentioned that I also called my car dealership where I purchased the car and they recommended Discount tire, because my appointment would be impossible to connect with their schedule, they said. Tom and his staff will always be my go-to guys with my tires. I have been with discount tire for years, but just moved into this area. Please go see Tom and his staff for great service on your tires. read more

Great service from the location I go to off Thunderbird and 83rd ave. .........................

I had a great experience working with Jon and Marcus. I had terribly worn tires that could pop at any second and one of them practically did but I thought I couldn't afford a new set of tires. They heard and sympathized with my story and helped me buy a new set in mu price range! great service and I am ecsta with the results. Good crew here, check them out. read more

Awesome service from everyone! Mitch saved the day for me and helped get my vehicle straightened away. Had to jump from one location to another and even though they didn't have what I needed Mitch was able to find a solution. Overall recommend this location! read more

Found me 3 tires I wanted from a store close by and had them sent over and installed that day. Price was very reasonable got all three brand new wipers and top of the line. All installed and tires and wipers under $500. And they stand by them for 3 years. A++ service I always use Discount. read more

Got 6 tires for my RV. In my life I've bought several sets of tires on several types of vehicles. Never have I had to tell them yo replace the valve stems... I even reminded them before I left the store. To my surprise, 6 old valve stems Yes I made them replace them, but the fact I had to tell them. Today "Discount Tires" lived up yo it's name. Never Again! Bell Road in Surprise Az. location. read more

Wow. Just wow. I had to park real quick just to write this. So there I was... deciding after my oil change that I should also get my tires rotated since there was a Discount Tire conveniently located across the street. I went inside carrying my headphones and a bottle of water to tide me over and keep me occupied while I waited for the rotation to be completed. I was expecting a 45-minute wait, at least. Happy to say: I was wrong. They completed my tire rotation and applied air to all tires within 10 minutes. 10 MINUTES. I'm sure part of it was luck- since it's Friday at noon and most people are at work... But the other part of it was INSANELY fast service. Did I just leave Discount Tire... or a pit stop at NASCAR?? I'm still not sure. But I'm happy! Thank you!!! read more

They make you wait twice as long as promised and they try to upsell you on things you don't need.

This is my Discount Tire location of choice. There are so many around, but this is the one I continuously go to because they are so personable and efficient. I came in this morning as a walk in for a rotate and balance and I was in and out of there in 20 minutes. Caden was super helpful with an infectious smile. Love Discount Tire for all of my tire needs and this location specifically. read more

I woke up to a flat tire this morning. I got the spare on and made my appointment at my regular discount tire location. I've always used this company and I've never regretted it. And today was no different. Curtis went above and beyond to make sure my son and I left safely. I didn't realize I had another split tire on my car, and I hate to image what could have happened had Curtis and the guys at this location not taken the time. Curtis made his recommendations, was helpful and educated me. I am so grateful that he took the time to help us beyond what I've ever experienced. Thank yall so much. read more

Came in twice since I've moved to the area. Just needed replacement tires, all of the gentleman i encountered there were so helpful and accommodating with my budget. I already know I'll be back for any tire services I need in the future! read more

This location is truly the best one in all of Arizona. The guys who work at the thunderbird location go above and beyond. Mitch was so helpful in ordering my new wheels and helping me find affordable tires! On the install day, everything went so smoothly. I couldn't have been more pleased with this entire experience. I want to give a huge shoutout to the whole crew that day. Thank you Curtis, Dustin, Mitch, Miles, Levi, Caleb, and Brian. You guys are the best and have incredible customer service. 5 star service!! read more

This company is the greatest, I took my car to the dealer for an oil change and because my tire kept losing air, they told me the tire could not be fixed because I had a nail in it and that the rest of my tires were bad and i needed 4 new tires. So I went to Discount tire they fixed my tire and told me the 3 remaining tires were still good for another 2 years. Of course no charge. When I do need tires I'm definitely going to buy them from Discount tire read more

Memorial Day weekend, thought I would be here for a few hours and took them 30 minutes to fix my flat and get me back on the road. I was going to take my car to another location closer to work but I always get the best service here. Everyone is friendly even on a hot weekend day. Thank you!!!! read more

Brought my Jeep in for a tire rotation and balance. While waiting I marked my tires so I could tell if they were rotated. Didn't think about it until after I left, but checked the marks when I got home. Low and behold they weren't rotated at all!! I went back and they said they had no excuse on why they forgot to rotate them. So my advise is to always mark your tires to keep them "honest". This place is kinda shady. read more

Dropped my vehicle off for two new tires on the front and when I picked it up both the AC and heater were no longer working?? Store contested my claim on damages - thanks a lot discount tire read more

Great service. Friendly. Responsive. Love the warranty program. They've been keeping me on the road for over a year now. Flats, glass nails or screws in the tires! Regular balance and rotation. Thank you! read more

I just purchased some tires from Troy and the boys fantastic people fantastic atmosphere quality people always a pleasure to buy tires from Troy and the boys that could be a boy band but it's a tire company with great people PS The computers were down dammit read more

Discount Tire - Happy Valentine's Day - Tires Near Me - Peoria, Arizona

There are so many tire shops and a few Discount Tires in my area. I stick with this one. Not only is it the closest, but they're so dang fast & friendly! I made an appointment, online for the first time, and my wait time felt significantly better. It was for 12:45pm on a Tuesday, but they had several other time slots. I was outta there so fast. I've come in for rotations, low-tire pressure warnings, flat tire/nail repair - they've consistently treated me well. I trust their recommendations. I've successfully price matched here, although this time I didn't find a cheaper price. Store is clean inside & out. They hooked me up with bottled water as I waited. Overall, I'm super happy with my service here. read more

I thank Mateo, and only Mateo for handling my car with care, and having sympathy and consideration that it was inconvenient for me to return for the same issue I made an appointment for a couple days ago. There was a blatantly a nail in my tire and had stated it when I came and got told no issues after receiving my car; just for the tire pressure light to turn on again. So I expressed my frustration and concerns to Mateo and he worked on my car and covered the situation completely. So again thank you Mateo read more

Discount Tire - The blatant nail - Tires Near Me - Peoria, Arizona

Do not recommend the free air check. Spent over 30 minutes waiting with only two cars in front of me. The guy spent more time trying to upsell windshield wipers and talking than putting air in tires. Waste of time. read more

Lake Pleasant location. My wife brought in her CRV today with a flat tire in the truck while riding on a temporary spare (not a good spare either as we bought this 2013 used ~5yrs ago and probably the original spare with a lot of usage on it) the technician wouldn't even inspect the flat tire, which is a tire we purchased at this Discount location. Instead, he insisted she buy 2 tires. All she wanted was the tire checked and if needed replaced. But no no, buy 2 new tires or get lost. I get buying 2 tires when replacing a tire, but sorry in this economy sometimes you just want to replace what's broken. The tech told her the "back passenger tire needs immediate replacement as well" I'm no tire expert, but I am no dummy either. I measure the tread at 0.125 meaning ~25% life remaining. In fact, they all measure about that and they're all tires purchased here in the last 3 or so years. She left the Lake Pleasant Discount Tire on a very used temporary spare with a flat tire in her trunk. Let that sink in, my wife in her scrubs left a Discount Tire on a temporary spare with a flat in her trunk when all she wanted to do was buy 1 new tire if the flat was unrepairable. Amazing !!! FYI: Not giving up on Discount Tire, just never going to back to Lake Pleasant... read more