First rate customer service from this family business. I had to come back the next day for a crack…read morein my wheel to be welded, and since I didn't have access to an air compressor for the inevitable overnight leakage, they let me take their portable compressor home with me. Sure enough, woke up to 11psi in the tire, and was able to pump back up to 30 to drive over to the shop. Repair done at a fair price, and they even took a look at a couple other minor issues I brought up and gave advice at no cost. Would recommend!

Called to see how much it would be to mount and balance 4 tires. I said I had the tires, he asked…read moreif they were new or used. He said they cannot mount my tires because they are new. ​

Made a 9:00 a.m. appointment on a Saturday. It took longer than expected, but overall it was a…read moredecent experience. I went in because our Jeep Patriot was making a squeaky noise when backing up. They ended up replacing the rotors, brake pads, etc.--$2,000+ and about 7.5 hours later, it was finished. The drive home was fine, but by Monday morning the squeak was still there. I called NTB, and they had me bring it back the next day. After waiting about 30-40 minutes, two mechanics checked everything over and said it all looked good, at least from a safety standpoint. We stopped using the emergency/parking brake, and the noise went away immediately. At this point, I'm guessing it's just an older Jeep thing and occasional noises are "normal."

This location has gone downhill. After I told them I had a full size spare on the front and the…read moretire with a nail in it was in my trunk, they still changed the tire on the spare and left the flat in my trunk, then charged me $40 to mount and balance the tire that they took off back on the rim. I will never come back to any NTB after this.

I always go with Marty's. I feel like they aren't trying to upsell or take advantage of their…read morecustomers. I called needing 4 new tires and was given several options with varying prices. I was pleasantly surprised when I wasn't recommended to get the most expensive. The tires arrived at the shop overnight, dropped my car off in the morning, and had it picked up at lunchtime.

Get the tire quote in writing! These guys are scammers completely. I trusted them at their verbal…read morequote and then raised the price once the work was done. Stay away from this unscrupulous business. ANYWHERE is better than people who lie!

Typical Sams club and with my job I had to visit 2 or 3 times per month. The parking lot was so…read moreicy, they didn't even bother to clear path for customers If someone falls they will be sued I asked the lady at the door and she said I can't do it myself and walked away Ugh!!!!!

I was shopping the other day and I asked for help from a manager named Gary and MY GOD he had a…read morefoul stench coming from him! idk if it was his weight or no deodorant but as a manager you should hold your self up to a higher degree!! Sam's Club has went down hill in quality 1/10

Guy started getting smart with me and had an attitude after telling me he could give me a simple…read moreoil change that only takes like 20 minutes bad costumer service

Have been here several times in the past and have always had a good experience. Took my car in for…read more4 new tires and an oil change and was very satisfied with the work done.

I was traveling from SC to OH and started to have engine trouble while on the turnpike. Barely made…read moreit to Charleston, a place I have driven through but never navigated. Poor Boyz was easy to find off 77/64, and despite having a busy schedule, they were able to work us in, diagnose the problem, and fix the issue in less than half the time they originally projected. The owner and staff were friendly and down to earth, which is rare these days. They got us back on the road and safely to our destination and we are forever thankful. Big thanks to Teddy for taking us, it's nice to know if I ever need car help in this area I know exactly where to go. Stay safe guys!.......Todd C.

Traveling through West Virginia, my tire alarm went off. Came off the highway to the town of Cabin…read moreCreek. Found Poor Boyz Auto, a gentleman named Nick was at the counter, told him my problem, he took my car and about 10 minutes later came out, all it was was tire pressure. He had my tire good to go and reset the alarm. Sent me on my way!!!! Great place, friendly and easy to work with. Check 'em out! CR from NCarolina

came here after being turned away from the Chevy dealer in nitro…read more on a road trip from MN and had a noise coming from vehicle. got me in and checked it out right away. was just loose tires after getting tires rotated back home. thank you and I highly recommend!. was back on the road in 20 min.

Horrible experience! Took car there to have tire patched, technician broke valve stem so they…read morereplaced tpm sensor and charged me for new one. Front desk said it would automatically reconnect and never did so vehicle always says tire pressure is 0. Wont ever be going back!

I got a flat tire halfway through a road trip home on Christmas Eve. Luckily I was able to make it…read moreto Mr. Tire on a spare, and the employees were kind, patient, and hardworking - even just 1 hour before they were closing for the day to head home for the holiday. The price was extremely reasonable and the work was done in a timely manner. Overall, my experience was wonderful, and I am so thankful they stayed open on Christmas Eve later than anyone else had that day! If they hadn't, I'm not sure I would have made it home for the holiday.

I set up an appointment for 3pm to get 4 tires mounted and balanced. I showed up at 2:30. There…read morewere 2 people waiting when I showed up, most of the garage bays were empty. It is now 5:42, and i am still waiting. Why even take appointments, if you dont honor them? Find another place to go.​