Called to see how much it would be to mount and balance 4 tires. I said I had the tires, he asked…read moreif they were new or used. He said they cannot mount my tires because they are new. ​

First rate customer service from this family business. I had to come back the next day for a crack…read morein my wheel to be welded, and since I didn't have access to an air compressor for the inevitable overnight leakage, they let me take their portable compressor home with me. Sure enough, woke up to 11psi in the tire, and was able to pump back up to 30 to drive over to the shop. Repair done at a fair price, and they even took a look at a couple other minor issues I brought up and gave advice at no cost. Would recommend!

Made a 9:00 a.m. appointment on a Saturday. It took longer than expected, but overall it was a…read moredecent experience. I went in because our Jeep Patriot was making a squeaky noise when backing up. They ended up replacing the rotors, brake pads, etc.--$2,000+ and about 7.5 hours later, it was finished. The drive home was fine, but by Monday morning the squeak was still there. I called NTB, and they had me bring it back the next day. After waiting about 30-40 minutes, two mechanics checked everything over and said it all looked good, at least from a safety standpoint. We stopped using the emergency/parking brake, and the noise went away immediately. At this point, I'm guessing it's just an older Jeep thing and occasional noises are "normal."

Fast, friendly, knowledgeable We needed a new belt, battery…read moreand alternator. We were towed there and they were recommended by the tow company. I thought I'd pick up our truck in a couple of days, wrong. It was in hours. Im very impressed.

Had my tire repaired here because it a nail in. Service was great and fast on a Saturday morning.read more

I always go with Marty's. I feel like they aren't trying to upsell or take advantage of their…read morecustomers. I called needing 4 new tires and was given several options with varying prices. I was pleasantly surprised when I wasn't recommended to get the most expensive. The tires arrived at the shop overnight, dropped my car off in the morning, and had it picked up at lunchtime.

I was shopping the other day and I asked for help from a manager named Gary and MY GOD he had a…read morefoul stench coming from him! idk if it was his weight or no deodorant but as a manager you should hold your self up to a higher degree!! Sam's Club has went down hill in quality 1/10

We had pizza and hotdogs at the eatery. Went back for ice cream it was total out of control. Only…read moretwo working. They took my order and it took 15 minutes to get my ice cream . They workers need help.

My brakes started making noise. Monroe is one of the few places in the area open on Saturdays. Thy…read moreguys were very friendly and helpful. They did a great job. Got my car back the same day. Very happy with their service.

Guy started getting smart with me and had an attitude after telling me he could give me a simple…read moreoil change that only takes like 20 minutes bad costumer service

I was traveling from SC to OH and started to have engine trouble while on the turnpike. Barely made…read moreit to Charleston, a place I have driven through but never navigated. Poor Boyz was easy to find off 77/64, and despite having a busy schedule, they were able to work us in, diagnose the problem, and fix the issue in less than half the time they originally projected. The owner and staff were friendly and down to earth, which is rare these days. They got us back on the road and safely to our destination and we are forever thankful. Big thanks to Teddy for taking us, it's nice to know if I ever need car help in this area I know exactly where to go. Stay safe guys!.......Todd C.

Traveling through West Virginia, my tire alarm went off. Came off the highway to the town of Cabin…read moreCreek. Found Poor Boyz Auto, a gentleman named Nick was at the counter, told him my problem, he took my car and about 10 minutes later came out, all it was was tire pressure. He had my tire good to go and reset the alarm. Sent me on my way!!!! Great place, friendly and easy to work with. Check 'em out! CR from NCarolina

Horrible experience! Took car there to have tire patched, technician broke valve stem so they…read morereplaced tpm sensor and charged me for new one. Front desk said it would automatically reconnect and never did so vehicle always says tire pressure is 0. Wont ever be going back!

I brought my car in to get two new tires and a front end alignment done. I also asked them to check…read morea leak that someone missed last time I had it there. They quoted me $510 before taxes to do everything. After it was finished I was told the bill was $646. I said I was quoted $510 before taxes and he told me that taxes were $42 so it was $646. I've brought my car there for years and didn't have an issue until recently. I think I'm done with it.

I got a flat tire halfway through a road trip home on Christmas Eve. Luckily I was able to make it…read moreto Mr. Tire on a spare, and the employees were kind, patient, and hardworking - even just 1 hour before they were closing for the day to head home for the holiday. The price was extremely reasonable and the work was done in a timely manner. Overall, my experience was wonderful, and I am so thankful they stayed open on Christmas Eve later than anyone else had that day! If they hadn't, I'm not sure I would have made it home for the holiday.

I set up an appointment for 3pm to get 4 tires mounted and balanced. I showed up at 2:30. There…read morewere 2 people waiting when I showed up, most of the garage bays were empty. It is now 5:42, and i am still waiting. Why even take appointments, if you dont honor them? Find another place to go.​