Had to replace my tires and decided to go with discount. I reside close to this location so I decided to stop in. I worked with Tyler B. who was a solid guy. Seemed to be honest and didn't try selling me on anything I didn't want. Gave me his recommendation, which, seemed truthful and I went with it. Service at this location was great, I got there at 12:30 said they'd have my car done by 2:20 and it was done by 2. There was probably about 8-10 people there too. Overall great experience and I'll defiantly be back if I need any other tire services. read more

The staff assisted me in picking a set of new tires for my car, based on different specifications. They gave me a set time for my tires to be ready, and I did not have a long wait. I am very happy with the experience. read more

Had to get my tire peessure checked and filled today. Went to Discount Tire on Southern and McClintock there was a line out the parking lot. Matt the attendant worked fast and made sure everyones tires were filled correctly. If I had money to tip I would have. Thank you for GREAT customer service Matt. read more

I've been to this store several times now and have experience nothing less than exceptional service. I will continue to purchase my tires here as we need them. I recommend this location for great service and fair prices. read more

Great service! Came in for a nail in tire and felt incredibly taken care of and relieved it wasn't a big deal at all. Left my car in the afternoon to go back to work, promptly received a text 2 hours later that it was ready for pick up. I couldn't be any happier about my experience here, Jake specifically was awesome! I'd recommend this location to anyone. read more

Some of these guys just like wasting time. I had came in on Friday 9/9 after getting a flat tire. I told the rep that I had filled it up to 37 psi (when it's supposed to be 32 psi) just incase there was a big hole. I had to drive 2 miles to get to their location and when I got there it was sitting at 30 psi. I knew it was a big hole somewhere and needed to be replace (not repaired) as I had the warranty anyway. The rep insisted on repairing it after looking at it and seen a big thick piece of metal sticking out the tire and I had to wait inside the store for 2 hrs just for him to tell me that it needed to be replaced cause they couldn't repair it! Which I already knew was gonna happen. The dude does this daily everyday shouldn't he have known by now whats repairable or not??? They didn't have the tire in stock (Michelin Pilot Sport All Seasons) so I had to leave my car there from Friday til Wednesday 9/14 until they got their order from CA in. I had to Uber home to buckeye. Btw they didn't have any tire in stock to match my tire and I wasn't driving 83 miles home on the highway with a donut. I called on Wednesday 9/14 @ 8:15AM to see if they got the tire and the rep on the phone said yes and it would be ready soon. I call again @ 11:25 on my lunch break thinking it would be done by now and the rep said it was not ready and there was 15 cars ahead of me so that's why it's taking so long when my car was there since FRIDAY! They open at 8 and the damn tires were there before any customers. (I'm a freight broker for a logistics company and discount tire is our customer. I know there appt times for delivery's to their locations). They said they would call me once it was ready. I got no call when it was done so I showed up at 3:30 my car was done I got my keys and paid for the extra warranty again just incase and it ended up being even more than the last time by $20? I just bought the last set in January. Went to my car inspected it and drove home. Had to drive a bit to reset the tire pressures and all my tires pressures were off. Wouldn't you think keeping a customers car for 5 days you would at least air all the tires to the correct psi after getting a new tire and a warranty from this location when I had to spend almost $100 in Uber just to get to the location? It rained all weekend so the psi will be incorrect for every car that stayed that long. Horrible experience at this location I will never come back and waste that much of my life again trying to get 1 tire installed and being carless for the weekend and my work week. read more

I had a tire that was going low for about a week after putting air in it. Read good reviews and stopped. Best service I ever had at a tire store. Had a nail in it which they fixed at no charge. JPG greeted me as soon as I entered and got me in line for the repair. All the young men working there were amazing. Took a while because they were constantly busy. I just chilled out in the comfort of their a/c, complimentary water, and newspapers. I will definitely bring my tire business here. read more

Stopped in to get the tires aired up before heading out of town. Was in formed by the technician that the valve stem was cracked and the tire wouldn't hold pressure. Stepped inside to create a ticket to have them replace the valve stem. Brent walked out to the truck proceeded to measure the depth of ALL six tires. After measuring the depth he informed me that the tires were to narrow for the rims and might not be able to perform the service. However he was going to double check inside. After double checking he stated that I needed to have a 7" or 9" rim in order for them to fix it. I asked what size are the rims in the truck and he said 6.5". I asked if he would double check once again and measure the rim. He grabbed his gauge. The reading on the gauge was 7". He then stated his gauge was off or wrong and said he wouldn't be able to repair. Poor Poor Poor customer service. I've been going to Discount Tire ever since I started driving. This is the third bad experience I've had and will no longer continue to support such a crappy customer service oriented business. The founder of Discount Tire who recently passed away must be rolling over in his grave right now. read more

The service here is absolutely amazing, the staff is so friendly and helpful and they handle everything very quickly and efficiently. We spoke with Jake who made our experience nothing short of excellent. 5 stars! Wouldn't go anywhere else. Keep up the good work! read more

Always had great experience with Discount, until today. My tire was u fortunately low so I went to the discount nearest to me at the time. It wAs 530pm and was told my tires were too low for them to add air. I went inside and left my car over night so they can repair the flat. Adam was my advisor. He recommended me new tires, but I refused and asked if he can fix the flat. I asked him to call me if there's any issues, if not, then I will show up at 10am Saturday I didn't receive a call, so I got dropped off there around 10am, seeing my car with the spare tire on. I spoke to Adam and he said the tire is not repairable and I need new tires. I asked why he didn't call me and I would approve the new tires and not rush here at 10am. He apologized, but sometimes it's not good enough. The didn't have the tire in stock, so they had to go to another location to pick it up. The manager told him I would be given 1/2 off on the second tire, which was a nice gesture. I wasn't given any choices on tires but I just told them what's recommended. Adam rand me out and the total was $406 and charged me. He mentioned certificate, and I said I never buy certificate and shouldn't I be given that option instead of automatically charging me. The refunded me back the $65 for the certificate. So shady and bad service. What should be a easy process, go in pay then leave, will become an extra 90 mins of my time waiting all this can be avoided. Horrible service. Maybe Discount Corp will read this and contact me. More than happy to discuss. WHY WOULD YOU HAVE THE MANAGER CONTACT ME WHEN HE WAS NO HELP THAT DAY. SORRY SOMETIMES DOESN'T SOLVE THE PROBLEM read more

My family and I were on our way to our hotel for a staycation and of course our tire blew! It has been a day already and nothing was going right. Jordan took care of us and was a complete angel about it! He got us back right away and back on the road within 40 mins total. My girls, husband and I can't not thank you all enough!! We'll for sure be a discount tire customer forever!! read more

My teenage son brought my SUV into this location for me because I was losing air pressure in 1 of my tires. My son said that every employee he interacted with was very friendly. He said they deserved a 5 star review. That's saying a lot coming from a teenager!!! read more

An incredible team, very quick with repairs and knowledgeable; answered all of my questions.

I'm visiting Phoenix for a few months and bought a car that I plan to sell before I leave again. And sure enough, lot's has gone wrong with the car since I bought it, including, but certainly not limited to, a flat tire. I took the tire into Discount, knowing from advertisements I'd read before, that they offer free flat fixes. I didn't think there was any way I was getting out of there that easily. I thoght that there would be some unnannounced service fee, or that something was going to come forward that required me to pull out my wallet. But then, to my suprise, I walked in and then guy at the counter said, "Jennifer?" and I said "yes?" waiting for the news. And then he just said plainly that my car was ready and it was in fact free. I couldn't believe it. No wonder they're the biggest tire place. They have an excellent stick to your own rules policy that keeps them doing what made them great. Then he came back and said, "actually, it looks like we made a mistake. We put a new tire on because we though you had a warranty." I was a fiery sun inside. Here it is - just as I thought. Never again! Local and small only! And I asked him what my options were and he said with pay for the tire or wait for them to rmove it. My tire was apparently to damaged t fix, and they, without asking me have replaced it! I think he saw the fire in my eyes because he quickly told me that it was a tire that they use, and it likely came from one of their shops. He encouraged me to check the glove compartment for paperwork and I did and it was there! Then they honored the old owners tire insurance, and replaced the tire for free, save a renewal of the insurance, which was negligible. All and all a very good experience! read more

It was very convenient that I was able to setup an appointment online on the day of. I went in for a tire rotation around 5:30, they were pretty busy, and they close at 6. They stayed after closing to finish my car as well as the handful of other waiting customers. They also discovered a nail in one of my tires. They rotated and repaired while I waited for about 45 minutes. I wasn't charged anything as I bought my tires from a Discount Tire store. Bonus: my tpms is no longer on. They have complimentary cold water bottles. read more

I started buying tires for my Toyota PreRunner from this Glendale, AZ Discount tire 10 years ago because these people were honest about price and did not haggle about what they thought I needed. I travel a lot and needed a versatile tread for highway or no road at all. Though high quality tires may seem expensive, they are worth every penny! I have always gotten what I paid for, long tire life, free tire balancing and repairs from nails (not usual for my type of tire but it does happen). I will never go anywhere else for tires (unless I have to). read more

What has happened. I always had good customer service in the past. I wanted to get tire pressure checked since last week. Waited in line over 20 minutes twice before leaving. Waiting today with only 10 people in front of me. Maybe they should add another tire pressure check person or limit it to customers only. read more

I've been to Discount Tire at Southern and McClintock before and purchased some new tires there a year ago. On that visit, I already knew what tires I wanted, there was no hassle, no haggle, and no hard upsell, and it was a positive experience. So, now, a tire on a different car has been experiencing a slow leak for a while, and I went to Discount Tire again to have the tire checked and repaired. I didn't make an appointment and showed up on a Monday morning at 11AM. The shop was quite busy but I was scheduled quickly and was told it would be an hour wait. As in my previous experience, the crew there is friendly, efficient, and professional. The service actually took less than 45 minutes. They found a screw in my tire that was causing the leak, did the needed repairs, and there was NO CHARGE for the service. Unheard of these days! I can't think of another business that provides any kind of services for free. I was relieved to get the leak fixed and thrilled over Discount Tire's goodwill, it actually made my day and lifted my spirits. Discount Tire is certainly on track in building strong loyalty within their customer base through such acts of goodwill. I would certainly recommend this Discount Tire to anyone. Thanks, Discount Tire! read more

Fast. Friendly. Sufficient. It's discount tire, they should be exceptional w this and so far no complaints on the work. Great staff.

Amazing staff, really helpful and knowledgeable and you can tell that they hustle really hard to get people in and out as fast as they can so we can get going on the rest of the day. Amazing group from management down to the air guy. Keep up the great work read more

Very good experience here after suffering tire blowout on freeway. I'm clueless about wheels, tires, rims, but Vlade and the staff helped out nicely. They didn't have my tire size in stock, so Vlade ordered one and was supposed to put that tire on my car on Monday AM, but the tire got sold by mistake on Saturday even with his name on it reserved. My only issue is that he never called me on Monday to inform me of the situation. After I called, he apoligized and everything got taken care of on Tuesday finally. The tire was kind of expensive and they charge $16 for balancing and rotation crap (which I think I can find for free at most places), but people need tires so pony up if you don't shop around. They did leave my rims pretty dirty too and are a very busy location, so make an appointment and shop around first. I thought that the tire that blew out was from Discount Tire, but it turned out it wasn't, which left me stuck there. Still nice staff. read more

Came in yesterday to order tires. Set up an 11:15 apt time because tires were supposed to arrive at 9:00. On my way to discount I get a call that they misplaced two tires and it will be another two hours... At 11:10. Head home, get a call that they're at the store and it should be about 45 min to install. Get there 20 min later to hear that it will be 1 hour to 1 hour and 15 minutes... TWO HOURS later and they JUST brought the car in to take the old tires off. I had to "wait in line" because it was busy even though it was THEIR fault I couldn't get in for the appointment I had. Not happy. The only reason they get three stars instead of one is because they were so much cheaper than the dealership... I guess I'm getting (service-wise) what I paid for. read more

I always forget how slow these guys are. Regardless of whether you make an appointment or not your car is never ready on time. Go somewhere else. Seriously. read more

I can't say enough good things about this company and specifically this location. The employees are so helpful, friendly and genuine. I had two tires replaced a couple weeks ago and it was about $20 more than Purcell. But I wouldn't give my tire business to anyone else! read more

From reading all of the positive reviews I wonder where all the wonderful service happened to be when I came in. Respect and Courtesy wasn't their strong suit on this beautiful Saturday. read more

I hate buying tires. I feel like I'm walking death row as I approach the counter and just wait for some guy to tell me I need two more tires than I thought I did. I will seriously cruise around on a tire I know is bad because I know I have to deal with some smooth talking salesman trying to bend me over. But that didn't happen at this Discount Tire location. I walked in, told them my problem, they looked at my tires and told me why the problem happened and how to prevent it next time, gave me several options for new tires and didn't fuss when I wanted the cheapest option, completed the work and sent me on my way. I'm not trying to say this was a fun experience, I still spent more than I wish I had to, but Discount Tire did have the best prices for my car, and I at least left feeling like someone used lube and had the common courtesy to give me a reach around. read more

Every discount tire I have been too has always taken care of me, and this location was the same. If you ever have a flat tire, need air pumps, or new tires this is the place to go. read more

Frank is awesome! I had a problem with my spare tire cable and couldn't get it to go back up and he figured it out right away and didn't charge me a dime! I love this place :) read more

I've been coming here for 4 or 5 years now. I always get good service, they're very friendly and helpful. They've given me deals before when I couldn't afford what I needed. I generally pay up or downwards of $100 for a tire. My only real complaint is that they take for F-ing ever. I've never been in and out in under and hour...but they could just be that busy all the time... read more

This particular location and the staff are the jam. When I have a problem I like to go for speed, the comfortable low tech explanation and price. I've had problems with my tires in the past and every time I've come in its been straight to the problem to get it fixed. The staff who have assisted me and others around were always very courteous and inquiring to whether everyone has been assisted. I love that type of service and friendliness. I'm a solid two thumbs for their business and staff! read more

Very professional staff with amazing customer service. Would never go anywhere else in AZ for tires.

Hidden in a dieing shopping center this Discount Tire has always given me outstanding service. Any time I need new tires, a tire repair, or a simple rotate and balance I come to this location. They usually have me in and out within an hour, faster if I have an appointment, and I really trust their knowledge and expertise. read more

Being from a small town, (Northern Arizona) buying decisions can often be made or broken on relationships, my decision to shop at discount tire for a long time has been based on relationships. When my tire blew getting on the freeway earlier this week my roadside assistance was ill equipped to change my tire; my instinct was to call the nearest discount tire. Though it was shortly before opening, The gentleman on the phone was assuring but not overpromising that upon my arrival I would be quickly taken care of. No more than 10 minutes later on a bright shinny tow truck, I was greeted in the parking lot by said gentlemen; my car was inspected promptly and serviced immediately. I believe I was sold what I needed and not what they wanted or a penny more. From previous experience I've always known the discount guys to be knowledgeable and honest. I would give A+ rating to discount tires training program and hiring efforts. In stressful situations such as mine their kindness goes a long way. My decision to continue to purchase a discount tire is now based on multiple positive experiences with successful relationships. Bravo discount tire read more

Discount Tire - Old Betty got a new pair of shoes thanks to the boys at Discount. - Tires Near Me - Tempe, Arizona

Great spot that offers excellent customer service in the office and in the shop, nothing dirty or immoral happening.

Full disclosure, I worked for this company for several years and left on my own terms to peruse other career opportunities. First of all, there are several reasons why discount tire has over 250 locations nationwide. Simply, they treat their customers with honesty, integrity, and they are a company with humility. Discount is honest and up front with their customers. Every location I have been to is clean, and I don't feel like I am walking into a back alley transaction the minute I walk in the door. This store is small and older than most, but I am glad to see a familiar face from years past back at this store, now as the senior assistant manager. They treat the it customers with integrity at ALL times. Not everyone has the same bank account, not every car needs a Z rated tire, so the sales person will fit your vehicle with the best option for your vehicle and your budget. I have even seen management give a used tire to someone that can not afford a tire until payday to get them back on the road. Discount is not successful because they are the cheapest outfit in town. Let's face it, there are a lot of places to get tires, but you will have the service you requested done to your vehicle, and if it is not to your satisfaction, the management at his store and across the board will make sure it gets done properly. This is a great store, especially with the staff they currently have. Will there be wait times, yes. Will there be employees working in 110 degree weather to get your car done, yes. Will the sun rise tomorrow, yes! I don't expect anybody to roll out the red carpet and throw roses when I walk through the door, but I do expect honesty, integrity, and humility from a business that I spend my hard earned dollars at and that is what you will get at Discount Tire and especially at the McClintock and Southern store. read more

Love this place! I went in to get a tire patched, they (Kevin) took care of everything in a friendly fast manner. When I realised I had forgotten my wallet at home and wanted to go get it, he said he would do it free of charge! Great customer service I must say! I definately will go back there for ALL my tire needs! read more

These guys are the best!!!! I was on my way home from work and noticed my tire pressure was 53psi and should be 70psi. I thought I would pull into Discount Tire (I bought the tires there) and have them air it up. Turns out I had a bolt stuck in my tire. It was about 5 minutes to closing time for these guys and they took the time to fix my tire for me. This was July 3rd and I am sure some of them had 4th of July plans and would have liked to get home. So....I would like to send a BIG THANK YOU to all you guys there. You take customer service to the next level. I will always buy my tires from you..... read more

Customer service is great very knowledgable and kind. Connor was a great help and Ty shows his care for customers and job working through an injury. read more

I noticed that my tire was losing air so I made an appointment online to get a tire inspection for 5:15pm. Once I got there I was so happy that I made the appointment because they were busy but everything moved pretty quickly and they were able to help me before the scheduled time. The guy went outside to check my tires first in the parking lot and then told me it would take about 45 minutes for them to check everything out. After waiting one of the guys brought me my keys and said that everything is good to go. They found a nail in my tire and patched it up for free. I will definitely come back here once I need to buy new tires. Great service! read more

Thanks to a nail, I had a slow leak. Stopping by Discount Tire in Tempe, I expected a long wait. Thankfully they got me in and out fairly quickly. The only drawbacks were: it's difficult to find. Some better signage would help on this busy corner. And the sun makes it very bright in the waiting area at that time of day (like 'headache-inducing'), it might be good to use the shades on the west facing window. But I was happy they took care of me so quickly. I don't buy tires anywhere else! read more