My brand new car had a screw in a tire, Jonathan plugged and patched it up, not harming the rim unlike another local tire shop tends to do with runflats. Runflats are a whole different ball game when it comes to mounting and dismounting. And this was a huge wide wheel. I was worried going into it my baby would no longer be scratch free but alas my faith has been restored and all is well. read more

Made appointment for 2:15 to have wheels balanced and rotated. Arrived 2:10. Told service tech I had an appointment. He took my info down and told me it would be an hour wait. When I asked what's the point of making an appointment? He said "at least your not waiting an hour and a half." Don't take appointments if you're not going to honor them. read more

This will be my first time to leave a review that is not a food place to be honest. I just left Discount Tire in Tomball I will always recommend this place to anyone from now on. They helped me so much and a time that has been rough for me. Cliff was amazing he is the person who helped me. I've been hard on money and he saw my tires were really bad. He told me that someone had just came in and got new tires and they just so happen to be the same size as mine and the tires that they were replacing we're still in very good shape. Discount tire replaced the two tires that I needed replaced badly for free and also replaced the valve that was bad on my other Tire which is why I actually went up there for free. It took everything out of me not to cry in the middle of the store and I made sure I gave Cliff a big hug when I left. Sometimes a little bit of sunshine in the darkness is all you need in this is what they brought to me today thank you so much read more

This is a great tire shop. You can make an appointment on line and be in out of the place. The staff is efficient. I have been here a lot! Luckily the warranty covered my tires on two occasions and a few of the others they were able to patch up holes. Houston construction has caused me to have multiple occasions of screws getting in my tires. They have slipped a couple times messed up my tire sensors and kept my tire lock but other than those two things they have been great! read more

Fast, friendly and easy. One of the few places that still has integrity and good customer service! Every employee is properly trained and knowledgeable. Got my car in and out in less than 30 mins! I've never had a bad experience with Discount Tire. read more

The service here is tremendous. I had ordered tires and had an appointment at 4pm. I called to see if I could get in earlier and was told they did not have any available appointments, but I could bring my vehicle in as a walk-in. I decided to do that and figured I would be waiting a while. I arrived right before they opened. Once they opened the doors, the staff started taking customers left and right. There wasn't a single employee who was not helping someone. The store opened at 8am and I was helped within 15 minutes (there were a lot of customers there already). Jason was the person who helped me. As a already mentioned, I had ordered the tires online, however, when Jason went to see if the tires were there, he said he could not locate them. Instead of trying to upsell, Jason said he would give me a tire that was at a higher price for the same price as the other tires I had ordered. This is why I do business with this Discount Tire location. They truly make a customer feel respected and cared for. KUDOS TO YOU ALL! read more

Thank you for the amazing customer service at the Tomball Discount Tire! Everyone, including Corbin who helped me, was very kind and friendly.. they even passed out water bottles for us. I will definitely be going back. read more

Got me in and out in 45 mins. Honored my road hazard certificate for a tear in my tire with no problems. I brought in print outs from a competitors website and he brought down the price nicely. Also gave me what I needed to get a rebate from Yokohama. Thanks guys!! read more

I want to like this place because it's so close to my house but they are terribly slow. Went for an air check, there was 1 person in front of me and waited 25 minutes before driving off. read more

Such a positive experience! We've been DT customers forever. Had a flat tire and though they were busy they took care of me. Quickly assessed my situation, told me they could fix it and it was about an hour and 15 min wait. Luckily, this location is in a great spot surrounded by places so we went to eat while my car was getting worked on. When we walked back in it was no more than 10 minutes before I got the text my car was ready. Did I mention this trip was free? (Besides dinner lol) flat tire repair and tire rotation! Great service! Will definitely return! read more

I'm a return customer for a reason. Entire staff is exceptionally knowledgeable and very professional. Thanks again!

worst customer service ever, been there twice to get tires checked and air and no one comes out..... I rather driver to the other one off 2920 read more

MEH! I had gotten a quote on new tires and wheels in late September and the guy suggested I wait till thanksgiving to when they have Black Friday deals. I went to this store ready to buy a set of wheels and tires if the price was right. The first kid that helped me was nice and attentive for the first couple of minutes ,until the phone rang then I lost him when he started helping the person on the phone. That pissed me off but ok they were slammed so I let it go. Then another kid comes up and puts a package together and says he will call to see if he can get better pricing then sees that I had already been quoted back in late September. He then said that's the best he can do is their rebates which actually got me to within $200 of my $2000 budget. He said he wouldn't call to get any better of a deal because he had great buying power yada yada yada blah blah blah so the kid lost a sale because of his ego more than anything. If I was the store manager and I saw that shit happen I would have to rethink the way my sales force is conducting business. I'm too old to get into a pissing match. I can pay cash and get a much better deal at the mom and pop shops so I guess I'll take my business else where and let this Discount Tire be the king of buying power. read more

I got to Discount Tires in Tomball at 7:35. One other person was there but soon there were about ten! As the crowd grew at the door, I thought " come on people, we were here first!" As the door was opened, Discount came outside and said " ok, who was here first? Next?" ALRIGHT!!! Within 20 minutes, I was on my way with new tires!! I chose the Tomball location because of their repeated efficiency. Thank you, Jake and team Tomball! :-) read more

It makes no sense to go anywhere else. Good prices, courtious and effecient as well as professional service. Be sure to buy the road hazzard, it's so worth it. They are good people and deserve your support. You'll be glad you did. read more

Needed some tires for my wife's Volvo. Woke up Saturday morning and began searching on the computerator. I first checked online for this particular store to see if they carried my particular sized tire. It's an odd size. No problem for Discount Tire! I found a set online for a very competitive price. I picked up the phone and called to make an appointment. The assistant that helped me out said I could set an appointment for noon. Got the family into the Volvo and drove out to their shop. Pulled in about 20 minutes early. Spoke to a salesman, can't remember his name. He was the only one wearing a Texans jersey. He was very friendly and very knowledgeable about tires. We both went out to do a Safety Check on my old tires. I explained to him that I was getting a Tire Pressure error light periodically. He said no problem, he would check the sensors. Went back inside and paid for the tires. Went back outside and checked the sensors. All were good! By this time, it's right at noon. I walked inside and sat with my family for 5 minutes. In goes the Volvo! 20 minutes later, we are driving of with a new set of tires! All in all, a very pleasant experience! No pressure to buy the $1200 set of tires. I told them what I wanted and they provided with a smile!! I will be back in a couple of months for my truck tires! read more

They are absolutely AMAZING. Very helpful, honest, fast, and friendly. Impeccable customer service. It's so hard to find places like this anymore. Love them! read more

I have done business with this store since it opened many years ago. I have alway been pleased with their service and prices. I have had a couple of problems over the years that they have promptly and courteously addressed. You can't ask for more than this. Discount Tire is my go to tire place. read more

Amazing customer service!! Called to ask about fixing a nail in my tire and was told they'd be closing in 30 mins due to the weather. The guy told me to absolutely come over and have it fixed, he didn't want me driving around with a nail. Refreshing to have a business that truly cares about its customers! read more

First off, I just want to say that I've used Discount Tire for the last 5 years and 4 sets of tires on my car with no trouble. They are the first people I recommend to anybody looking for tires. My last visit and set of tires in September, didn't have such a pleasant outcome. This is the first time I used the Tomball location. They gave me a great price on the tires and we setup an appointment to install them. The only two requests I made of them was to use the jacking pucks and to have my original valve stem caps returned to me. I wait around the couple hours it takes to have the work done and when I inspect the new tires, I noticed they manage to somehow damage all 4 wheels and all of my stem caps are not original. Some of the damage was noticeably from the wheel machine (scratches around the edges) but there was other damage that I have no idea how they managed to accomplish. Some of the spokes had deep gouges in the finish and some of the center-caps had scratches in the paint as if they would have just thrown it down face first. I talked to the manager on duty about this issues and he was skeptical that the damage was caused by them. Also, when I showed him all of the issues I clearly pointed out the one area of preexisting damage. They ended up having their claims department open a case. They sent an inspector to my home to take pictures of the wheels and he indicated to me that some of the damage looked "normal" and that some of the other places were unusual. Discount Tire ended up denying all responsibility for any of the damage, including the places that are typical of an employee that doesn't know how to properly mount low profile, run-flat tires. I didn't get an apology or even a slight discount off of the work performed to mount and balance. There is no way to really dispute the case any further because it is my word against theirs. It is certainly not worth pursing in court and I don't really have any evidence I could provide. If you have nice wheels, I would strongly recommend taking pictures of the 4 wheels before having work done so you have some proof to protect you against their screw-ups. I still will have no hesitation using Discount Tire, but I will protect myself from now on. read more

the worst day ever when i would not buy a tire from Ken Snall. jason made matters even worst when they put a tire on my vehicle that i told them four times not to due, they were forcing me to buy the tire that they put on,and would not remove it saying it was free while still charging me then telling me that it was a loaner, they made threats of having me arrested and having my vehicle towed, i had to remove the tire from my vehicle my self in front of the store, they have to much freedom there to do what they want, read more

Great customer service. I will definitely refer friends and family, and will be a returning customer. Thanks again Silverio :)

Good morning prayer warriors. Yesterday was a most interesting day. Let me go back to Saturday. I bought two tires at Discount tires in Tomball so we could make a trip to Northern Dallas. All was fine until we were on our way back Monday. Car started shaking. By Tuesday we had lost all Control of our car. Mind you Discount insisted that the new tires be put on the rear. DON'T EVER DO THIS if you have a front wheel drive car. Our front end locked up, computer shut down and we could have been killed. Thanks be to God we have a long time Christian repair man. He said that due to their actions with the placement of the tires our car could have caused a major accident. But what really makes me angry is that I went in with four tires that were alike, all bought last February 2016 when this was Mr. Cowand's car. When we got to the mechanic, not only were the tires put on incorrectly, but the two older tires did not match. Those damn idiots stole one of my tires and replaced it with an inferior tire that did not even belong to me. Theft pure and simple. So today I am going to Discount to confront them. I want my tire, the cost of the repairs and an admission they intended to defraud me. Who else has had trouble with this company? Pray for me that all goes well. read more

Today Thursday 18 January 2018 I took in a tubeless tire to get aired up. Instead they took the tire off the rim and told me they could not air it up because of a crack in the side wall of the tire. They then wanted to dispose of the tire and sell me a new one. I left there and went to NTB down the street. NTB put the tire back on aired it up and we then tested it for leaks in a water tank with no leaks. What the heck has happened to this location?? I will no longer have my tires cared for at this location. When a customer tells you what he or she needs and you obviously try and scam the customer you will not have customers at your door step for long. read more

Good tires at good prices. I recommend waiting to get tires from there around holidays, even Valentines Day, as they usually run sales like buy 3 get one free. The service is good but sometimes you can get a kid who does not know much. Another tip, if you value your valve caps then Remove them before you go. They always lose my nice metal valve caps and replace them with cheap plastic. Has always been the case. I have used them for the past 15 years in different cities all across Texas. read more

Best Discount Tire I have been to! From the time I walked in ( and it was super busy) and until I left they were very thorough and prompt on my needs as I had to have them balance and rotate my new tires of only 2 weeks since the location near my home ripped me off and was incompetent by not doing their job. Did not wait long and they also noticed the other Discount location stripped a lug nut and sent me to a car center thru use to get it repaired for free. Will certainly go back to this location, very pleased & thankful ! read more

Very disappointed in the service today. Got a price from NTB and spoke to Terry the asst manager at this discount location. He told me he would be the price I was given in person at NTB for 4 mich tires. Drove back over here to get tires put on and when I come in person, low and behold, price shoots up again. Will not be coming back and I hope this isn't common practice of your management. I seriously hope you are not part of our chamber of commerce. read more

I had 4 new tires installed on my Forest River camp trailer at Discount Tire on Monday, March 20. I've spent time in lots of tire stores over the decades...some were a dirty mess but had great service, some were spic-and-span with crappy service. Discount Tire of Tomball is one of the few I've found with great, professional and friendly service and bright clean inviting facilities to boot. Dillon (manager?) respectfully educated me about the tires I had in mind, and quite correctly pointed me in a better direction. Employee Cody took the task in hand with a friendly smile...not always easy when you have to change tires on a big RV in the parking lot instead of a shaded work bay. The large and open waiting area had fresh hot coffee on hand to boot. PLUS you can stand just outside the front door and literally see tons of places to eat and shop within walking distance if you need to do something else to spend your short time waiting. I will definitely return here the next time I need tires. read more

This store is always busy but the staff is very efficient and customer friendly. I have purchased all of the tires for our vehicles from this store for the last several years because of their good prices and excellent service. I highly recommend Discount Tire in Tomball. read more

This is my go to tire store. No other tire store will do. If you are looking for a tire store where you can trust them to be honest and have integrity then look no further. Brad Watson is the store manager and he is an all around great guy. This is exceptional service and quality workmanship. My advise is to shop around for the tires for your car before you need them and make a note of it. It makes things so much easier on yourself. I've been a customer of discount tire for years and this is my favorite location and every time I go there feel confident that I got the best price and the best work. They price match too which is great. read more

these people are great any time I have a flat its fixed quick and free they offer great tires and right prices thanks discount tire

I agree with Robert C. I hate that policy where they refuse to put the tires on where I want them placed. I know their reasoning. They believe that they are eliminating hydro-planing accidents. However, the tires I have on the back are not bad when I come in and want two put on front that are new. Why can't they just get you to sign a hold harmless agreement? Why can't they just comply? Additionally, some of the techs do the old service modus operendi where they are always trying to sell you stuff you don't need. Especially pushing me to purchase tires before they're worn out. Some of the kids are great. Others are just greedy for a commission, I guess. read more