Place was packed and no one came to assist me. But everything eventually worked out e even in 110 heat thank you to Javier and Juan and everyone running this place. read more

Rental had a low tire pressure light in. Stopped on to get right so I could be safe. Skylar did a remarkable job. So personable, friendly and helpful! He got me back on the road in no time. read more

Discount Tire - Tires Near Me - Tucson, Arizona

I had the very disappointing experience of showing up a few minutes early for an appointment to rotate and balance my tires, and then waiting an hour in the lobby while the vehicle is still sitting in the parking lot. They eventually got it in and serviced it within 15 minutes, but what's the point of making an appointment for service and spending an hour and a half in the lobby waiting for them to get to it? read more

terrible customer service, terrible leadership. please go to any other location than this. told they will be right with you multiple times just to be left waiting 20 minutes in line to pick up a vehicle even after making them aware we were just picking up read more

Excellent customer service. They price match and do make an attempt to keep your business. They communicate frequently with you letting you the status of the vehicle to include any delays in getting it done by the time they estimate it will be done. Clean facilities and decent amount of seating. Only thing to be aware of is the price quote you get is for the tires and not for the discount tire 'certificates'... but regardless the certificate is reasonably priced and well worth it because they do a replacement for the tire for any issue which is a good deal... because the manufacture warranty only covers wear and tear, not road hazards. Plus it can be done at any Discount tire store in the country. read more

The origination and lack of leadership at this store is nuts. "We will be tight with you" 10 min later still waiting. And that's just to get onto the list to wait for someone standing around to try and upsell. read more

I pulled into the parking lot to get in line for the free air tire service. As I pulled in a car quickly pulled out and didn't see me so he honked his horn. He then pulled up in a car to the tire guy and told him something. So when it was my turn the tire guy said "My manager told me to tell you to slow down because you came around the corner very fast and cut him off" Now... a grown man, a manager at that, passed down the info to have someone else do his dirty work. Seriously what is wrong with him. He should've had the courage to come over and talk to me like an adult. Can't help you pulled out quickly because I know I was not speeding in a parking lot. Grow up and learn to let things go! read more

4 New tires installed It Looks like every review is a "BAIT AND SWITCH" They tried to me They would not install one tire due to stripped lug nut,I had an extra nut they tried to Up sell to "brake Master. OVER HARD Sale for "ADD ON'S" 1. If I wanted warranty, (I forget the term your company uses) Doh, found it... "CERTIFICATE" Is their scam name. While ordering they disguise it as a continue button... BTW, if I was stupid and old I would have checked one of the THREE DIFFERENT ONLINE "MUST CLICK NO TO NOT TO GET IT" Over Hype and offensive personally. 2. They aggressively tried to UP SELL TO A DIFFERENT/BETTER TIRE. HORRIBLE! Scam feel to it! My family owned a Goodyear dealership as a child, And it is SO CLOSE TO BAIT AND SWITCH. My family NEVER did the Bait/Switch Up-Sell and as a result there was a line out the door of repeat customers (lifetime customers buying from my family) 3. Although My windshield wipers had just been replaced 3 weeks prior, They declared they must be replaced.. read more

Hard working group of young people here! Weather, my children and I have needed proper air pressure filled on our vehicles, or like today, my daughter needed a flat repair, the team delivered her SUV in a reasonable amount of time considering the work load, as well as the HOT, HOT temps! We paid nothing and my family will continue to visit this location when necessary! THANK YOU RUDY and team members! God bless! read more

Discount Tire - Donut replaced in storage area. THANKS! - Tires Near Me - Tucson, Arizona

I've been a discount tire customer for over 20 years and I've had very little issues. Every time I try to compare prices and shop around I end up coming back to discount if nothing else to price match. The shop on Kino I have been using every couple of years since they opened with no major issues. I usually try to make an appointment so that I don't have to wait and even if I do a walk in I am seeing in a reasonable amount of time. You should plan on at least 30 minutes if you have an appointment and over an hour if you are a walk-in. Just like other discount tire locations they have free air checks. To get the best deal I recommend you shop around and always see if you can price match. Always look for discounts around the major holidays especially Labor Day memorial Day and thanksgiving. Using their own credit card does save you a lot of money and there is a veterans discount. Currently to get the veterans discount you have to place your order online. read more

Discount Tire - Front lobby - Tires Near Me - Tucson, Arizona

After Sears did me dirty several years back I went to Discount Tire and never shopped anywhere else. Buying tires is like buying a car there are service fees no matter what. Either they are built into the tire price or they are seperated and priced seperately. Shopping around tire prices are relatively the same, and I think they have one of the best warranties around. One thing I appreciate is they have locations everywhere so if you need a tire they can get it. This can be said for Walmart; however, if they don't have the tire they can order it to arrive in a few days. With discount they can usually get it from another store and magically a guy with a truck shows up with your tire. No matter who you purchase your tires through if you get a flat and need a repair they do it for free. And if you want to purchase a road hazard warranty for your existing tires they can do that as well even if you didn't buy them there. They picked out a pretty nice set of rims and tires for my project vehicle. read more

Discount Tire - 17" Moto Metal rims and new shoes - Tires Near Me - Tucson, Arizona

I love this location! Great people working as fast as they can to help everyone! I had to leave my car overnight for tires to come in but they housed it in their building! Can't say enough good things about them! read more

Excellent service here, the Manager Angel and his employee Aaron both were very helpful when I needed help with a set of tires. I had initially purchased a different brand of tires that wasn't working out for me, they then were able to exchange them for a tire that would work better for me. Thank you! read more

Quick and capable, helpful and kind. Great quality service for my urgent situation. Highly recommended

This review is solely for their customer service, specifically Seth, who helped me tremendously even though I was extremely frustrated. He was kind and patient and followed through on his word. After coming to this location from another location being told that they were the only ones with the tire size I needed (different brand). I was actually headed to Texas but noticed a screw in my tire so I thought it best not to get on the road in that condition. Seth ordered me the correct tire, same brand as my other after advising me it may feel weird with the other brand. It actually ended up being cheaper but I had to wait untill the next day for it to come in from Phoenix. He called me when it arrived and they had me in the bay within 20 min. All of the guys their were really friendly. read more

Discount Tire - Check in - Tires Near Me - Tucson, Arizona

John and Brett are Top notch when it comes to customer support, thanks for treating my 4runner as its yours. I live a lil bit far and many discount tires close to my house, but i always drive all the way for the AMAZING customer support i get, they always make you feel welcome. Thanks John and Brett .. 5 Stars read more

Discount Tire - KO2 - Tires Near Me - Tucson, Arizona

Closes the store 20 minutes early for no apparent reason. and has no courtesy to help whatsoever because closing before their actual stated closing time is more important to them. Waste of time and energy. Look elsewhere. read more

So it took a 1 hour wait just to purchase 4 tires. I was told to come back in 2 hours to have them mounted. I waited an additional hour and a half to get my vehicle back. Total 4 1/2 hours! Here's their method. . . They are fast to upsell, they are fast to add a pricey warranty, 3hours later the are fast to take your keys. As for their service? It's ironic. . . they deal in tires but they are masters of the, "run-around!" Avoid Discount Tire. read more

This Discount Tire rules! They are professional, punctual, super friendly and helpful. In todays age, this means everything Thank you everyone read more

I would hands-down recommend this place. I came here and got my car towed to this location. They helped me immediately and also was very friendly from beginning to end. They also recommended some options for my tire which got flattened. Their check in wasn't bad it was much quicker and easier than I thought. And they got my car immediately once it was towed in. I only had to wait 20 minutes maximum. And was really pleased with the service and help save me some time. And the tire wasn't even that expensive either which was nice after driving 2200 miles the last few days before getting to the tire place. This is why I always come to discount tire because of their service, quickness, and their customer service. It makes you never wanna go anywhere else. Thank you guys so much for everything. Definitely will be back if I need anything. read more

It could have been a really crappy night if not for Discount Tire.... On our way to the movies when my husband noticed something not quite right about the tires as he drove. Pulled over and saw a large section of metal threads exposed in the front right tire. Safety being a concern, we needed to find a tire shop and skip the movies so we knew Discount Tire was right across from the Tucson Marketplace and drove there immediately. Only thing is - it was 6:35pm and they closed at 6pm. As we drove up, Armando came out to see what the trouble was. We showed him and said we knew they were closed and wondered where we could go for help. Armando said there was no way he could let us leave with our tire looking like that. If we got in a wreck on the way home because of that tire, he would feel responsible. And just like that, my car was in the bay and we were in the lobby with the assistant manager, Moises. The customer service exhibited by Armando and Moises is exceptional and I can't praise them enough. We were out of there within 25 minutes with two new tires and still made it to the movie on time! When we were finishing up, an older woman pulled up with a completely flat tire - mind you it was close to 7pm at this point - and what do you think happened? That's right, she was taken care of with no hesitation at all. It was Friday night, the guys at Discount Tire had worked all day and I know they just wanted to get home to their families but still they took the time and cared enough to make sure their customers were taken care of and safe. Thank you!!! read more

Many people complain about long lines but from my experience it's very fast and convenient to come to this discount tires. Whether it's just tire balancing and rotation or getting a new set of tires their team is always there to help me. They price match with other stores which is awesome and offer lower prices compared to competitors. If you can schedule an appointment then you should absolutely do it as it makes it faster to get your service on time. read more

My car was showing that I had a low tire. Went for air and was told I had a nail. Waited for over 2 hours. When i got my car back the seats were dirty. The rim looked like it had a grease bath. I did not have a valve cap when I got home. read more

Discount Tire - This sure does not look like how I brought it in - Tires Near Me - Tucson, Arizona

I had to wait almost 2 hours before talking to a sales associate, to tell me they could help me replace the rear tires could only be prorated for $6.00 having a 45,000 mile tire wear protection. They park customers in the parking for to long. I visit there california stores regularly, they take all customers quickly and then make you wait, they don't make you wait this long to hear what you need. They failed to help with customer service, the customer are always taken immediately. read more

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I've been to a few Discounts and I have to say this is the worst customer service I have ever experienced. I honestly almost left but I had an appointment. I stood in line for 10 minutes with a few "We'll be with you in a minute," lines thrown my way. Only two people were in front of me. There was even a point where I was next but some previous person from before I got there jumped in front of me got attention right away. To say I was fed up was an understatement. When it was finally my turn I told them what I was there for. The sales man said my tire was the wrong size and could not rotate them. He wasn't keen on selling me two tires or discounts. I left because I couldn't imagine spending another minute in that place. Needless to say I will not be back. read more

I have for many years used to discount tire which is the reason that I contacted the store on kino parkway to get some tires for my daughter. This experience started out fine when John had suggested we use a different size tire that was actually cheaper and available this way my daughter could get her tires that day, which was a very good thing. I tried to pay over the phone for the tires but was told that they could not do that and that I had to go online and pay there which I did. When my daughter arrived for her appointment she was told that she had to have a copy of the credit card and the driver's license for the person paying for the tires. John told me that he had told me of this requirement when I had talked with him which he did not! I was in a situation that I could not leave to go show this but I did take a picture of the ID in the card so that it could be shown. While one of the employees was moving my daughter's car he ran into another vehicle there and damaged her rear bumper, the store offered to give her one tire free if she would not file an insurance claim with them,she called me and asked me what to do I said to file the claim because fixing the bumper would be a lot more than one tire. A fact that I'm sure the people there at discount tire new and we're just trying to get rid of a bad situation as easily as they could. This made me feel that they were not honest or reliable which was proven a day later when my daughter called to get more information she was told oh those tires were never paid for and they did nothing but give her a lot of excuses and grief, she called her own insurance company who I assume contacted discount tire and they called back saying they would get her the information she needed. Now as I say I've always liked and trusted discount tire and hopefully their other stores are not as dishonest as this one but I would definitely suggest that no one use the discount tire on kino parkway very shady! read more

I can always rely on this location to meet my needs. Brett is amazing asset to this business as well as the workers that get their hands dirty. read more

John Beverage is 10/10! Very helpful, he helped me out with the whole process of getting new tires on my vehicle and helped me out when i popped a tire a few weeks later. Overall this store is very friendly and very time efficient! read more

Just got tires on my 2019 rt charger. I had threads showing recently and it was a Sunday so I went to El tingon to get it replaced. They fked my bottom front left because I see bends in the metal. Not only that, I noticed vibrations at 55+mph. I had a bad feeling about the tire they put on, and a few days later, I literally saw a tire unravel on a minivan in front of me on 22nd. Due to the bad omen, I headed straight to discount tire. I ordered replacements for all four tires while retaining 2 of the OEM tires for spares. I walked in, ordered the tires, signed up for the cc since they offer 0% interest monthly payments and they gave me an appointment to return once the tires were available. I'm used to run flats from all my previous cars so I ordered the Perelli P Zero PZ4 Luxury. Discount tire was prompt to change the tire and when I asked for the 2 spare oems, they wrapped them in plastic and stuffed them in my trunk. What service! Not to mention they answered all my questions patiently. Now my car doesn't have vibrations at all no matter what speed! The car seems to just roll even with less psi than what was in the OEMs. Not sure if that makes any sense. I can feel much better traction even when the OEMs were new and the ride is much quieter and smoother. My car feels like a different car. If you have the stock goodyear eagle a/s that comes with the charger, get rid of them, sell them, burn them. You'll notice a huge difference. read more

I was told his would be done in 20 minutes at 11:50 because I had an appointment... It's 12:44 and I'm still waiting. I tried to do a drop off so I could do it on my break but the guy lied saying my ride back to work wouldn't be need because I would be in and out. I shouldn't have believed him read more

The prices are great and the customer service is awesome they are fast and polite I will definitely be going back read more

The best customer service had my tire patched and was able to drop off my car while I was at work and pick up my car before they closed. The gentlemen that helped me was very nice and helpful! Thank you! read more

They have the best service here at this location! This is the second time buying tires for my car when they needed to be replaced. Talked with the same person who originally sold me my first set of tires. A tip of advice for everyone try to be the first person here when they open and call ahead of time that way they know your coming in when they first open and get there an hour before hand. read more

Best location. Customer service is excellent and quick. Everyone is very knowledgeable and transparent. I've had some less than favorable experiences at other locations, but never here. Highly recommend. Also recommend setting up an appointment in advance if at all possible read more

Needed tires after a blow out. Got a good price replacing all 6. I always go to Discount for any tire need

I had a long wait for air, air was not put in all tires & had to go to another location to remove sensor. Waited 45 for both lines. Bad service!!!! read more

I had a flat tire on the highway. Found this discount tire. They technically closed at 6pm n I showed up at 6:40pm just to see if they can tell me where walmart was so i can buy a new tire cause I knew they were technically closed. The gentleman took my car in and got me a new tire so I can drive back to phoenix. Now this is what customer service should be. I went from being stressed out to the max because the flat tire is all of 3 days old n got a flat, thinking had to pay for another tire, to being very happy and appreciative. Thank you for taking me in after hours read more

I took my truck in today 25 February 20. I had a nail in one of my tires and obviously it happened while I was having one of the busiest days at work. I have to say, I have literally never had this amazing of an experience. They were beyond busy but the employees were running everywhere and getting things done. I couldn't believe how hard everyone was working. I was helped by Francisco (I really hope I got his name right) he was absolutely awesome and worked extremely hard to get me in and out so I could get back to my job. I can't thank him and this store enough. I will definitely be coming back to this location anytime I need anything again. High five to everyone that works there. read more

Incredible service! Cezar was very professional, friendly, and helpful with the whole transaction and welcoming me into the branch. Josh was so speedy and efficient in replacing all 4 tires. Within half an hour I was outta there! Also very happy to support a business where the workers are treated well and are happy working there. Highly recommend scheduling appointment ahead of time. Thank you!!! read more

In my way to work the low tire pressure in my car turn on, I went to this location and Francisco helped me and provided a free tire check. He was very professional, polite and incredible attentive(great customer service skills) way to go DT. Thank you read more