We hired Smart Window Company to fix and ultimately replace a sliding glass door that had become a…read moreconstant problem. The door was hard to slide, didn't seal properly, and clearly needed more than a quick repair. From the first visit, the team was straightforward and honest about what could be fixed versus what made more sense to replace. No pressure, no upsells. Scheduling was easy, they showed up on time, they worked clean and efficiently. The install itself went smoothly, and the difference was immediate. The new sliding door glides effortlessly, seals tight, and feels solid. No rattling, sticking, or gaps. Communication was great the whole time: they explained the issue clearly, walked through the replacement options, and followed through exactly as promised. If you're dealing with a sliding door that's past its prime and want it handled right the first time, this is a company you can trust.

Summary: This company does truly care about customer satisfaction. As David and Tom told me after…read morethings went awry: "We don't always get it perfect, but when we don't we try hard to make it right." I reached out to start the quote process a little before Thanksgiving and was quickly responded to. I scheduled a Zoom-based overview of the materials and services offered with David, as well as provided some information about my property and the windows that I thought I'd need to have replaced. The next step involved David visiting my home to measure each of the windows and assess their surroundings when putting together an estimate. He even brought a floor model window for me to test the ease of sliding it open and closed (it was very easy). Next, he provided me a quote for the six windows we had identified replacing, which included a Black Friday discount. The total was around $5k for materials and labor. I ended up swapping one window for another and he quickly updated the estimate for me. No pressure or need for down payment. After consulting with my wife, we agreed to move forward and the next step was for a technician to come and measure the windows to a quarter inch so that the dimensions would be sent off to the SoCal manufacturer and the windows constructed over the next 2-4 weeks. The technician also assessed the surrounding area of each window and told me what would need to be cleared to make space for the installation. Soon we got a call that the windows were built and ready to install. We were scheduled for first thing on Saturday, Dec 27, and were told that it would take most of the day but all of the work would be completed in the one day. On Saturday morning, Frank the installer arrived with another installer and got to work. We had moved lots of items away from the windows as needed, and throughout the day we saw the technicians as they would traverse the stairs and through the front door with materials, occasionally saying "hi" and just checking on how things were going. Later in the afternoon, Frank called me up for a walkthrough and then informed me he had two major problems: 1. All six windows measured were such that they required spacers around them to fill gaps that were visible on the inside. For some reason, they were not ordered initially. 2. Only five of the windows had been sealed from the outside because one window had a tree encroaching on it and they couldn't get a ladder up to seal it. Neither of the two visits had noted that. Tom was called and apprised of the situation at the end of the walkthrough, and with a new storm a few days away and one window not sealed, I went into panic mode. I emailed a full recounting of the situation to David, and began hunting for a tree trimmer to come ASAP so that the window could at least be sealed or the old window reinstalled before the rains. The next day, Tom called me and told me they were ordering the spacers and would have them by Monday, and that Frank could come and trim the tree so that I wouldn't have to pay for a separate trimmer. We ended up scheduling for Tuesday, and Frank showed up solo to finish the job. He trimmed the tree and disposed of the materials, added the spacers and sealed everything remaining. When all was said and done, we were happy with the windows and the way the company worked to make it right (and on a tight schedule). We did have to keep everything in its temporary locations for another few days, and we did have to get vocal about our frustrations, but Smart Window Company finished the job and called to check in on us after to make sure everything was good. The next storm hit and we haven't had any issues yet. The product is solid, and the company cares where it matters.

I called for a service they don't actually provide but the wonderful lady, Lindy was kind enough…read moreto send me a list of glass companies. If I'm replacing windows, this is definitely the place to order from. Thank you for going above and beyond to help me out.

Mark and his team did a fantastic job removing our 5' exterior French doors and installing a…read morebeautiful 10' Simonton sliding glass door. I had very specific placement requirements to accommodate our new corner sofa, and they positioned the door exactly where I needed it while also ensuring there was enough exterior space for the blue stucco molding to match the rest of the house. The team is top-notch, professional, respectful, and extremely detail-oriented. As a homeowner, I chose to handle the final painting myself, which gave me a close look at their craftsmanship. I was incredibly impressed by the precision of their work - from the clean cuts to the flawless caulking and patching and overall attention to detail. The job site was left spotless, and the quality of their work truly stands out. I would absolutely trust and hire Mark and his team again for any project in my home. They're a top-tier team that delivers excellent results at a great value.

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

David was very knowledgeable, and courteous. He explained my options well, and provided me with a…read moregood deal for my circumstance. The new window screens fit perfectly, and were top tier. Would highly recommend for any all window repair needs. Thanks again David!

David did my screen with Fast Screen Doors and he was great…read more Fast and fair pricing, super communicative, and he got the job done quickly. Definitely recommend for anybody trying to get this kind of work done.

We went to Lowe's and purchased an exterior door and they sent out Hermosa window and door…read moreinstallation to install our door. The guy who came to our house is named Chris. He did an exceptional job. He did it in a timely manner. He cleaned up everything. He was very friendly. Excellent job definitely recommend this place for your installation of doors and windows.

I had a side entry door install that was okay but the door had termites eating it in less than…read more6months. All door wasn't the issue cause it was a steel door the door sweep and jamb was the issue. Justin expected me to explain to him my issue know the terms to describe the issue I was having. Which now I know after arguments w him at first. I would have thought Justin would send someone out to inspect rather than just a phone call to conclude anything. I was told termites don't eat new wood, especially pine which I found out all are not true especially pine wood. Termites love pine! Hermosa window door didn't paint the inside of the jamb before install. Who doesn't do that! Only told me to paint the outside which I did as told by the installer to avoid termite eating the wood and protect the wood. Lowe's would not replace it and do the job correct. Funny I had the house tented prior to install. But again Justin said I need to tent my home. It's my fault termites are eating the door I guess. Zero possibility they were with the wood they brought. And even if Lowe's said they'd okay the door sweep to be redone I wouldn't want hermosa window and door to do the redo. I adjusted this review to say one last thing. The door was installed properly given the manufacturer supplies given. It is not hermosa fault mostly. I wish the installer would have recommended painting inside yes he did check prior and found no damage that why it's confusing tent and no damage but after six months door is getting eaten from inside. I'm puzzled. in the end are they just the installer. Lowe's and the manufacturer are at fault mostly. Please know the product your getting Only reason I wouldn't have hermosa re install is because of our phone call. Thank you.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

We'd been having issues with our entry door for a while. The door is more than 80 years old. And…read morenow, it had started rubbing against the side wall and no longer sat evenly in the frame. It was clear it was time for a replacement. Before choosing James, I got a quote from a very popular windows and doors company in Orange County. James, the owner of Lucero's Windows and Doors, not only offered the best price but was also extremely responsive. He mentioned that he previously worked as a Home Depot installer, which gave me confidence that he was properly trained. I was initially cautious because of the low number of reviews, but the consistent perfect scores from other customers made me optimistic. Now, after working with him, I can confidently say that Lucero's Windows and Doors is the real deal. Because our home required a custom-sized door, James came out twice to take measurements. After about two weeks, the custom entry door arrived, and he completed the installation in a single day. He told me our home was one of the oldest he's worked on, and the walls were very different from newer builds. Despite the challenges, he made everything fit perfectly, and the final result looks fantastic. We no longer feel a draft under the door, and it swings smoothly without any issues.

The team was able to finish painting our house over and above expectations. The house looks…read morebeautiful from all sides, detail work was done thoroughly and we are very happy with their professionalism. The prices were quoted and no change orders during this project. I highly recommend this company.

I was approached by a very respectful door-to-door salesman for an offer to redo my home. He was…read morevery calm and that made me feel comfortable. I then had an appointment with representatives from Revive and they too were respectful and patient. We worked together for a plan for my home. I initially only wanted them to renovate, seal and paint my stucco and finish my eaves. But in the end and with encouragement a - but no pressure at all I had them do it all: roof, stucco, pavers, eaves and windows. Jovan and Kevin laid the plan and Jovan checked in periodically to see how things were going and addressed all of my concerns. Hector and his crew worked quickly but carefully and also made sure my requests were addressed. This is the result, and I couldn't be happier. I'm glad that young man knocked on my door when he did. It turned out very very well.

We had ten wooden single hung windows replaced. Mr Flores was kind enough to come out, examine the…read morewindows and provided us a reasonable quote. He measured our windows and asked us when we would like to have them installed. He told us that it takes three days to manufacture to spec. Mr Flores and his assistant came out and replaced our windows within a day. He hauled away our old windows, cleaned the new windows and rehung our window co rings - drapes and blinds. He also came out for a couple of hours the following day to caulk the outside of the windows and to make sure we were satisfied. We were impressed with his communication / letting us know when he would arrive, if he was running late and answering any questions we had. We ended up with ten double panes single hung windows with argon gas in between the glass. We were told that the argon helps to retain heat in the winter and keep out heat in the summer. The windows have a to tint to them so you can't see in from the outside. We were so impressed with his professional ism, his dedication to his craft that we plan to use him for another one of our homes.

I called to ask questions about window installation for my home the gentleman that answered was…read morevery knowledgeable and honest he is not installing new construction windows only retrofit at the moment therefor I will not be hiring him but I appreciate all the advice he gave me.