**To Talk to directly Live Human at Lufthansa Airlines call +1_888_(404)_05.10 or 1_888_(404)_05.10…read more (US) and reach 'Customer Service directly' at any time. This 24/7 toll-free 'phone' line provides real-time guidance for new reservations, ticket changes, rebooking, cancelations, and general passenger inquiries, helping you manage your trip with ease. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

Great experience with Lufthansa. The stewards came a few times with drinks, water and tea. First…read morethey gave us nuts for snack. Then they came around with drinks, I got two Becks beer. Later they came around with dinner, which was curry chicken or rigatoni. An hour later, they gave out bottle of water. Later on, they came around with tea. Lastly, before we landed, they handed out a light breakfast empanada eggs with coffee. The flight was smooth with no turbulence! Also, I had extra leg space on both flights. Especially, when I was seating on the emergency exit row!

Used to fly with Inited for a decade out from Seattle to Frankfurt a lot for work. Nice service…read moreoverall, foods were so so ...didn't quite interact with them since using the app but did talked abit at the airport regarding printing boarding pass. Nice to get a chance to fly with United again.

United Airlines was for years one of my go to domestic airlines, along with American…read more Then.... someone merged with Continental and someone else bought US Scareways and I could go on, but why? All of these mergers have been good for the airlines, but well... me'h for the rest of us fliers. I've been through Frankfurt (am Main) a few times, but never on United. Always on Lufthansa. The ease of getting through the airport was pretty good. But they have this weird, pick you out of the crowd setup, in a corridor leading up to their Gate. I guess if you look, um American, they grab you for additional security. On the other hand, the ease of boarding was pretty good. Their flight personal were both relaxed and friendly. They certainly worked hard at keeping the stress levels to a minimum, which was great. Seats in all classes were pretty good, too. They were much better than that other Atlanta based carrier, which charges you for Business without really giving delivering the seats, or the experience. United, you did so many things well. Vielen Dank. Aber, kein Deutsches Bier?

Lufthansa hat in der Business (und vor allem in der Holzklasse) ziemlich nachgelassen. Zum Glück…read moreist das Angebot und der Service in der First immer noch top. Das Highlight jedes LH First trips ist natürlich das First Class Terminal in Frankfurt. Hier ist die Welt noch in Ordnung. Abgeschottet vom normalen Flughafenterminal wird man hier nach wie vor vom Flieger abgeholt und hingebracht. Die Sicherheitskontrolle ist freundlich, hilfreich und es gibt keine Schlange. Der Concierge kümmert sich um Passkontrolle und Einreisepapiere. In der Lounge gibt es mehrere Zonen in denen immer reichlich Platz ist, Liegestühle, Sessel mit Fußstuhl, Sitzecken, Fernsehsessel und die Zigarrenlounge. Die Bar ist sehr gut mit bestem Scotch bestückt, kann fast alle Cocktails machen und hat eine Espresso Machine. Das Restaurant hat immer gute Gerichte auf der Karte mit Saisonangeboten, ein gutes Buffet und sehr guten Service. Es gibt zwei Schlafzimmer mit ordentlichem Bett und der Badbereich hat gute Duschen. Natürlich darf man die Quietsche Enten nicht vergessen. Es gibt ständig neue Enten und sie werden heiß gesammelt.

This is an item that should be on everyone's bucket list! I personally am not aware of a completely…read morededicated first class terminal anywhere else in the world besides this. The entire experience embodies the epitome of German luxury, efficiency, and accuracy. When my taxi pulled into the private driveway, I was immediately greeted by a staff member (who had "PhD" on her nametag!) who walked me inside and through security. Let me tell you, the security process was the smoothest I'd ever gone through! Then it was a quick ride up an elevator into the sprawling main lounge area. From left to right, there was a spacious business center, lounging area, full bar, restaurant, cigar/smoker's lounge, sleeping rooms, bath suites, and restrooms. I understand the bar has one of the greatest whiskey collections on the planet, though I went for a nice Cuba Libre to go with my stogies after breakfast. Breakfast was a combination of buffet and kitchen-prepared meals. I ordered an Eggs Benedict and helped myself to the nice selection of buffet items. Delish on all counts! When it was time to go, I found my guide who then took me downstairs to the immigration desk and a VERY nice Porsche SUV where the driver took me through the labyrinth of roads under the airport terminal and to my flight. He even escorted me right to the plane's door! I will never forget this experience, and I sure hope to be able to do it again.

My favourite airline to fly. This particular flight was to JFK in New York. Very was boarding…read moreprocess and a decent sized plane which is always nice. I was able to get Comfort seats which is the seats between delta one and regular seats. A little more space, each seat had its own screen, and I like the fact that you get to board a little earlier as well. Easy flight, one full meal and a breakfast snack right before you landed. As usual, the pilots and flight attendants were very informative and polite. I love this airline and this flight just added to that.

Efficient, organized and easy. Delta does not have a Sky Club here and they don't seem to have a…read morerelationship with the local lounges. The ticket counter and gate agents appear to be outsourced folks, but they did a good job of boarding this flight back to Detroit. The gate area was clean and had enough seating. Limited power outlets but better than the NO power outlets that they don't have at the Delta gates at Madrid's airport. Not much food options this deep into the airport. Get a SkyClub here or at least a partner lounge that allows Elite Plus members on economy tickets and we've got five stars.

Do not use this airline. I bought tickets in Dec 2025 to Germany from Portland Oregon, departing…read morelate May 2026 and they changed my departure and return flights early in 2026 AND NOW AGAIN just a few days ago in mid April 2026 - yep, another departure change by a few days! Screwing me over! It just shows up in emails, and to top it off, the first email was about my bicycle payment with a date change..no other info, just like here you go..then a day later the msg below on the actual change, no choices, no calls, just frustrationi! avoid using CONDOR!

These people are crooks…read more Charge for assigned seating...ok...I get it. Charge for carry-on...ok...frustrating but I'll do it. I get to the airport...what I paid for online was to "reserve" the bin. I had to pay an additional $120 for the actual carry-on itself. For my son and me...$240. Stay away these crooks.

ANA's service is leaps and bounds above other airlines in the Star Alliance group. In May I flew…read morewith them from Frankfurt to Tokyo, and it felt like being on another planet, compared to United's economy cattle call. Flight attendants are uniformly courteous, you get special touches like hot towels at the beginning of the flight (even in economy), there are adjustable foot rests in the economy seats, blankets have a heft to them and aren't some crappy polyblend that smells like barf, in-flight movies are plentiful, and plane bathrooms are clean and well-maintained. If there are any cons, the food on this route was a let down, even from basic airplane food standards. Because the plane had originated in Germany, there was an attempt to incorporate regionally-specific tastes like cold cuts, potato salad, and pickles into the Japanese-style menu, all of which did not translate well into the long haul flight context. A tiny serving of soba noodles was also hard and pasty. I ended up being really hungry throughout the journey. Best to pick up food at the airport beforehand (such as at a cafe like Meyer Frankfurt), or pack things from home. Otherwise, kudos to ANA for showing that air travel can be pleasant and drama-free, no matter what class your ticket is.

Avoid flying back to the US through Frankfurt if you are not StarAlliance (Lufthansa, Unites, etc)…read more AA is flying out of terminal D...a terrible terminal. I travel to Europe often and this time flying back to the US on American Air through Frankfurt. I'm Concierge Key on American. This review is not on AA but on the airport layout, security and lounge, prior to boarding. This is terrible...Why would a lounge place prior to security check? It's never the case at other airport, including Terminal 1 at Frankfurt which serves Lufthansa and Star Alliances. Then the security line is terribly long, because they habe to process other US airlines. Once you passed the security check and to the waiting area, there's hardly any thing to buy if you're hungry or thirsty.

Once again, paid for an exit row seat, didn't get it, stewardess says she can't help - and she…read morereally didn't seem to care - so now I can look forward to an hour of nonsense on the phone trying to get my money back. Meanwhile, it's going to be a fun 9 hour flight with my knees broken and the guy in front of me pushed back in full recline into my chest (this was NOT an equipment change - same plane and configuration as always and as I it was shown when I booked). Thanks for nothing, American, from a "Platinum" customer!!!