The food is very good and some staff are very friendly and go above and beyond. My mother in law…read morewas there from the summer of 2025 and left before Christmas 2025 because she was paying the highest level of care but not receiving care. My husband would visit daily. She was not getting her weekly showers and received frequent UTI's. She was not changed when wet and her sheets were soiled. She wore a gold cross necklace and her gold chain was replaced with a cheap chain. She lost 10 pounds in 3 months not always taken to the dining room. There were activities planned but they did not always happen because there was no staff available. PT's were not consistent and she was not making progress with walking. It was not uncommon to see employees sitting on their phones throughout the building. Not sure if they were on their breaks or not. Several residents said that things were better last year. We left Brookdale in Brookfield off Bluemound Road and took my mother in law to a different facility. At the new facility, she has always been dressed with her earrings on and eats in the dining room. At the new facility she is getting her baths and is able to walk the length of the PT room now. She eats in the dining room and participated in social activities daily.

This newly expanded retirement home/assisted living complex is clean, pleasant, and generally well…read morestaffed. Judging by just one visit, it seemed a little disorganized, but they are pretty new. Nice friendly group of residents, the kitchen dining area is very pleasant. The grounds still need landscaping (the expansion is very new), and the parking area is just barely adequate in size.

In spite of corporate ownership, the various Regency Senior homes each have unique personality…read more This one has superior staff and facilities, it's clean and well run. The residents seem happy, and if I'm reviewing the assisted living facility, they do have a good social activity and cultural entertainment schedule, because that's why I'm visiting. It's got a warm feeling, multiple fire places, domestic and friendly decor, and it's literally very warm. Adequate parking for visitors out front, easy access off of National Ave.

Independent living: nice facilities and very well maintained. Staff is very friendly but place…read moreisn't very well run. The handbook you get when you move in is missing lots of important information (last revised 9 years ago) like a map, how to pay rent, etc. etc. etc. You can get information but you just have to find someone to ask vs. it being provided. Dining facility is beautiful but no one eats there .... huge place but 6-10 people there for dinner. This is a disappointment for people who are looking for ways to meet with and engage other residents. Nice place but has more of a feel of a senior apartment complex vs. a community, which is fine depending on your situation

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

Following a shoulder replacement surgery, I researched several facilities for skilled Nursing Care…read more Congregational Home came up with the highest ratings by far for care and comfort. Turned out to be true. I was there for two 10 day stays. The PT, OT, general care, food, and room comfort was as good as it could be. Response time from the help button was seconds and minutes, not the horror stories I hear about other nursing homes. I would not even consider another location for future needs for myself, family, or friends.

My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.

It's a nice place, clean, roomy, well maintained and like all senior residences that I review - its…read moresocial entertainment schedule is good. I got a rare occasion to witness the staff in action for a minor medical emergency and I was impressed with both their medical training, they knew to call 911 right away without delay, but more importantly their social demeanor. They kept calm and quiet, attended to the patient while simultaneously reassuring an upset elderly friend of the patient. The friend was probably just scared and concerned, but she was being pretty insulting, loud and unhelpful. The staff didn't take it personally and handled the whole situation in a way that hardly anyone around even noticed what was really going on. Of course I don't know how typical this is, but if it is typical I would say the residents are in good hands here.

I am so sorry my mother didn't choose the wonderful facility we first looked at. I don't like…read moreanything about this place.

Assisted living Administration and management do not care about staff or residents . House manager…read moretreats staff very poorly and doesn't respect staff . They work staff short all the time and the nurses will not help at all . The residents receive poor care due to shortage of staff and they have a high turn over .

This community offers all levels of care starting with Independent Living then progressing to…read moreAssisted Living, Memory Care, Skilled Nursing Care and even Rehab. 90+ year old non-profit, faith-based community on a large campus. Great dining options, squeaky clean common areas, a gorgeous fitness center/pool, helpful spiritual services and so much more.