Called and talked with Francisco, looking for a part, he quickly verified they had the part in…read morestock, I said I'd be right over, immediately when I arrived I found the part on the counter and it was as represented, pricing was very fair and I'm a happy customer.

Do not, I repeat, do not buy a part from this scrap yard. I was told I could return an intake…read moremanifold if it had any problems, no problem. I found the exact same manifold on Marketplace for $30 ($100). I tried to return it, and these clowns really said they could only offer store credit, even though the damn part had never even been installed. Some guy at the front really said, 'Once you find a part, you stop looking for it,' as if it's his money or something. The audacity of this place--stay away. They'll sell you some broken part and then offer you store credit with a serious look on their face."

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

Really great experience. Took care of my ranch hand rear bumper. Very fair price, expedient, no BS…read more Couldn't ask for more and will be back. Owner was also VERY kind at the end thanking me for the business which is an appreciated touch.

This shop is an expert and off-road upgrades, the staff is very knowledgeable on what is needed to…read moremake a great off-road ride. The shop prices were higher than I was expecting however, their knowledge on what is needed to lift my jeep made the prices worth it. If you're in the market for upgrading your off-road vehicle highly recommend you go to this place.

Very kind man who runs the place. Leo is very helpful and sweet. We had a vehicle break down and he…read morehelped us out while we were looking at our repair options.

they dont buy old cars then wht the hell do you do , waste ppls time the guy answers an you cant…read moreunderstand him an i ask about selling my car we dont by that old a car ,,,,

Fair prices, they didn't try to upsell me on a bunch of services. They did exactly what I asked…read more My family has used this shop a lot of the years for inspections and some repairs. They've always been reasonable and honest.

Phenomenal Customer Service at Texas Auto One…read more I can't say enough good things about this place. My car was unexpectedly stuck in a store parking lot about five miles away, and we just happened to come across the owner of Texas Auto One. Even though he wasn't actively on duty at the time, he didn't hesitate to help us out. He immediately sent one of his mechanics with us, who came prepared with a battery charger. The mechanic got my car started and drove it back to their shop. They diagnosed the issue, replaced the battery, and only charged me for the cost of the battery--no extra fees, no labor charges, nothing hidden. The owner was amazing--down-to-earth, welcoming, and genuinely cared about helping us. I've dealt with a lot of auto shops in the past, but the honesty, generosity, and kindness we experienced here was unmatched. If you're in need of car help in the area, Texas Auto One is absolutely where you should go. I'll definitely be back (hopefully not out of necessity next time)!

Sold me a bad transmission claiming it had only 20K miles…read more Refused to give me store credit refused to do anything about it Do not recommend going to these scamming people They are not one for the customer only for their pockets and do nothing but sell bad parts They tried blaming the transmission going bad on me saying I installed it wrong but they didn't know I'm a ASE certified mechanic and work on cars for a living My lawyer will be reaching out to them I will be taking them to small claims court Also they said if anything is wrong with the transmission when I first bought just bring it back and they will exchange it LIES I'm out 1300$ Horrible people horrible experience

They always have all the parts I need. Especially the hard to find parts! I highly recommend this…read moreplace!

Reece was easy to work with and friendly. I knew what I wanted to pay for the vehicle and he…read morehelped to get that accomplished! A little disappointed in the amount of time I had to wait to sign paperwork and get out the door. I paid cash and didn't finance anything so figured it would take a lot less time than it did. Other than that I'd say give them a chance.

We drove from Wylie to Arlington anticipating seeing a Dodge Durango that we viewed online with…read moreavailability. So first off, be aware all texts and communication by your phone number are AI generated. There is no Jerry! Lol but not really. The other person who gave the review for this dealership about "lies, lies, lies," is 100% accurate! So upon arrival, hardly anyone was around to come and even greet you. If there are sales reps they are just sitting at their desk. I did see some men walking around coming in and out but we were never greeted. We noticed a couple waiting in one of the office areas. Finally, I texted that we were there and the response was, to go back inside and ask for Jerry's AI self. Even the chick that finally walked up to us, kinda had a chuckle when I said the text said to ask for Jerry. So we then ask her about the Durango and we are walked into her office. She asked us how much we were planning to put down and some of our personal information (address, etc) but we still had not heard anything about the car in question. So she takes off, takes awhile to come back and then mentioned to us sorry for taking so long but that she cannot locate that vehicle on their lot or the keys to it. We were so thrown off by this. She literally mentioned this happens a lot, not being able to locate keys to vehicles. Like huh? So then she asks if we wanted to see any other vehicles. We told her we drove all the way out (about an hour) to see that particular vehicle that Jerry's AI self texted is ready to test drive when we arrived. So we asked about another Durango that was literally parked in the front row as you pull into the dealership. She preceded to say "where?" and I even pointed telling her it's the only silver Durango out front as you walk out the front entrance doors. She said she understands but that there are a couple of them. There wasn't. Only one out front. She gave us the pricing finally on it and it wasn't in our budget. Meanwhile, she leaves to go do something and so I just wanted to find out how long the other couple had been waiting. The female mentioned a tad over an hour. I told her yeah, we were told the keys can't be located for the vehicle we were coming to see and she said they were told the same and it was a totally different car. So I ask the girl if there was a manager on site and she said yes. I asked if she could let them know we wanted to speak to them. So then she comes back with the "manager". He asks what he can help us with. I lay out all what had happened and what we were there for. So he says give him a little bit and that he's going to try and look for our vehicle. He comes back and says he tried pulling it up in the system and it wasn't found. So who the h, e, double hockey sticks is lying here!? Her, the manager, both? Anyhow I told him put yourself in our shoes. I asked him how would you like going to look at a specific vehicle you had text communication about that was an hour away with your girlfriend, wife or even by yourself? He said "or my husband". I said "ok, your husband or whomever". He said "I'm kidding". I really didn't care regardless if he was with a man. My point was over looked! I said what I said for the principle of the situation with hopes of him being relatable and making the situation not only heard but taking it in to where they make changes so it's not happening to others moving forward. Screw Clay Cooley! If I could show "zero" stars on my review, I would. Don't be suckered into giving your hard earned financials to this joke of a dealership! Also, "Am I at a club?" The playlist was unprofessional. I can get with Hip Hop music because I'm a fan of it, no doubt but to have the version of Rhiannas, Bitch better have my money playing and just like that, WOW! I just kept hearing bitch, then a guy came on that version going deeper into the obscene language and lyrics and mind you, we were also with our 11 year old son. Awful. Play than in your car or listen to it on your own time. This dealership was crazy, mad, awful. Yes. I wrote this essay intentionally. You read it (or thought of it) No regrets that we, as well as that other couple, left. Waste of time but glad we didn't give our money to them.

Fair pricing, always gets me in even on short notice. Family owned business. I've been coming here…read morefor over 20 years.

Got a fuel pump from these guys from these guys months back and fuel pump went out within 3 months…read moreand could not get them to give me the warranty to replace fuel pump due to not being able to no longer return to their shop.