Quick check in process. You scan the QR code, type in your info, and then go up to the counter to…read morefill out one form on paper. They stop taking clients at 7:30pm since they close at 8pm, but on a weekday close to closing, there might only be one person in line before you. This is the best option over ER, as long as you don't have a life threatening issue.

Zero stars. DO NOT ENTER!! They refuse to take you in unless…read moreyou pay fully in advance even though they know we've been there before and are fully insured (unless you're undocumented and then it's free) But they will only reimburse you what they get paid after their normal deductions. I asked for a bill instead so I can send it in for reimbursement but they refused and only wanted credit card payment or else NO doctor. We walked out! Their company policy is used less after hours unless you have government insurance. Totally ridiculous!

Top notch Urgent Care. Very professional and courteous…read more Highly recommend! Made a appointment thru their website. Easy peasy process.

This is prob the worse urgent care I have ever experienced. Or, urgent cares overall are just a…read morecomplete waste of time, resources and money. This is the 2nd time we have been misdiagnosed, sent to the hospital bc of their misdiagnosis, and incurred unnecessary hospital bills due to their misdiagnosis. When you come here, the doctors there are always giving you generalized googled responses. For instance, if you come In with stomach pains... They'll prescribe you antibiotics not bc they know u need it, but bc they just want to cover all basis. And they'll say, if u don't get feel better in a couple days... try the antibiotics. That's the kind of shit they do. Not only did they misdiagnose my daughter, but fear mongered us to go to CHOC hospital where we wasted 4 additional hours sitting in the hallway the entire time. Only to find out that Hoag was wrong. All in all, I'm glad my daughter doesn't have the condition they stated she had but that CHOC visit still cost me over $2k out of pocket! When I call them to get some help with our bill due to their error... they state "nothing we could do." So you use people's kids and scare them into going to the hospital bc you can't provide the care that's needed? Bc you're unsure about the care you're providing and need a bigger and more experienced facility to provide the care? 2x this place has done this to my family. I will never ever use this facility again.

I can't say enough good things about our experience at this pediatric PM urgent care. My son was…read morehaving a rough time with croup and stridor the night before, and as any parent knows, it's scary to see your child struggling to breathe and feeling so unwell. From the moment we arrived, the staff was kind, efficient, and incredibly gentle with him. A special thank you to Nicki, who I believe was either a PA or NP--she was absolutely wonderful. She took the time to explain everything clearly, treated my son with such compassion, and somehow managed to make him smile even when he was feeling miserable. She made the entire experience less frightening for both of us and showed such genuine care that it really stood out. It's never fun to need urgent care, but knowing we have a place like this with professionals like Nicki makes a big difference. Thank you for helping my little one feel safe and cared for!

I had an extremely frustrating and disappointing experience related to billing after a visit to PM…read morePediatrics. In December 2024, my child was seen for flu symptoms. The visit involved a standard flu swab and a prescription for Tamiflu. No additional testing was discussed, recommended, or authorized at the time of the visit. Months later, I received a bill from a third-party laboratory (Specialized University Pathologists) for services that were never explained or approved, and my child never visited this practice. When I attempted to resolve the issue, I encountered multiple problems: I was unable to reach anyone for months The laboratory changed their address and phone number after the initial invoice No chain of custody for the specimen could be provided No consent or authorization was on file No documentation linking the test to my child was produced Despite the lack of proof, I was threatened with collections. Ultimately, I paid the bill solely to avoid potential credit damage--not because the charge was valid. What was most disappointing was the lack of support or advocacy from PM Pediatrics in resolving this issue, even though the situation stemmed from care received at their facility. After over a year of effort, I was left with no meaningful assistance. I strongly encourage patients to ask detailed questions about third-party labs and billing practices before agreeing to any testing.

My first time at the new UCI Urgent health and it was excellent. Easy to get to, good parking. And…read morethe staff was friendly, fast, and top notch. My new favorite urgent care.

Best urgent care to go to. They do it all ultrasounds Mri…read moreCt scans and open late. I've been coming to this place for over 5 years. Never had a bad experience. They are fast and efficient and everything is kept clean. Staff and doctors always nice

I came here on a Sunday morning because I had sprained my ankle the night before playing…read morebasketball. They opened at 10 AM and were accommodating with a wheelchair. There was a lady in the front that had an attitude and was not positive which affected the experience however, Jose really went above and beyond. He helped push my wheelchair and even brought in a boot and called other clinics to see if they would be able to take my insurance. Unfortunately they do not have imaging at this urgent care so if anyone has laceration issues, do not come here. I felt really cared by Jose and he went above and beyond for the service. It really made the experience bearable since I do not like hospital settings.

I would like to share my experience because I was very disappointed with the way I was treated at…read morethis urgent care. If the facility stops accepting patients before the posted closing time, that information should be clearly communicated. The hours appeared to indicate that the facility was open until 8:00 PM, but I was told they close at 7:30 PM and were no longer accepting patients. When I walked in, there were two women at the front desk. One did not acknowledge me, while the other looked at me in a very unwelcoming manner and, in a rude tone, simply told me, "Come back tomorrow. We open at 8." I completely understand that staff may have policies regarding when they stop accepting patients, and I have no issue with being told that the facility is closed or no longer accepting patients. However, there is a respectful and professional way to communicate that to patients. Something as simple as, "I'm sorry, we are no longer accepting patients for tonight. We close at 7:30 PM. We apologize for the inconvenience, but we would be happy to see you tomorrow when we reopen at 8:00 AM," would have made a huge difference. Patients come to urgent care because they need help, and they should be treated with basic courtesy and respect. I hope the owner or management sees this feedback and takes the time to address how patients are being greeted and treated at the front desk. Better communication and customer service would make a significant difference.

Wow, last month was my first time at this facility. I took my mom for an X-ray appointment and I…read morepicked this location because I just wanted to avoid the Orange one. Good thing I did because wow, this location is great!!!! My mom was definitely in and out less than 15 minutes if not 10!!!!!! It helps that this facility is small. Parking is so close to where the building is. Checked in for X-ray and we barely sat down, they already came out to call my mom. I walked her in then went outside to wait for her and I didn't even finish my phone call that they already walked her out to me in the garden!! This was totally awesome! if you have been to their Orange location, you would know and appreciate this type of timeliness to the max. I highly recommend you book this location for any of your appointment if you can!!

I picked this provider because I live close by. So I love how close and convenient this location…read moreis. Never have a wait and it's easy to deal with. I'm able to visit my doctor and get lab works done at this one location. Very professional and helpful.

Amazing service! Such a great clinic. Went in for an eye…read moreirritation , I was greeted and helped right away at the front desk. Checked in and was seen instantly like wow okay, my doctor was very friendly and helpful. She went ahead checked my eye, stopped the irritation and next thing you know she had already figured out what happened, prescribed me with some eyedrops, explained the next steps & I was sent on my way to continue about my day. Overall a great experience even for a silly eye irritation 10/10 Highly recommend!

I had a very frustrating experience today…read more I was scheduled for an appointment at 12:00 PM. The office was aware that I am currently injured, on medical leave, and experiencing ongoing back and knee pain. When I arrived, I was told that the provider who was supposed to see me had left for lunch, and I was asked to sit and wait for about 30 minutes. I find this very concerning and disrespectful to patients. People come to your office because they are not feeling well. If an appointment is scheduled for a specific time, the provider should either be available at that time or the appointment should be rescheduled in advance. Even though I was initially told the provider would return in about 30 minutes, I was ultimately seen about an hour and a half after my scheduled appointment time. It felt like there was no consideration for the time I was asked to come in or for the fact that I was in pain. I would appreciate an explanation of why this happened and what will be done to prevent this from happening again.

Great experience today! Everything was very efficient and I didn't have to wait long. Everyone at…read morethe front desk, as well as the nurses and provider, was very nice and helpful. I really appreciated the great care and friendly service!

It was an excellent experience the checkin, the doctor the nurse were just Awesome, the checkin was…read morevery smooth, the doctor checked very carefully and the nurse did a satisfactory treatment.

Had to go to Edinger Urgent Care for a screening. A bit out of the way, near the 55 freeway, but…read morethat's usually pretty packed regardless of time of day, so I just took surface streets to get here. Parking is conveniently upfront - and depending on when you go - you can usually park right next to the entrance. Check-in was easy. Wait time was about 20 minutes despite no one seemingly in front of me. Waiting room is spacious. The visit was brief and efficient. First thing I noticed was how no one was wearing a name tag. I had no clue the name of the gal that was helping me. I imagine it's reflective of the other less-than-stellar reviews, or their perspective on the patient population they serve. Kudos to the MA (medical assistant) that was helping me though. When she realized I'd be a more challenging "stick" to find a vein on, she deferred me to her colleague who was able to draw blood on his first poke. Neighborhood is a bit sketchy - but you should be fine during the daytime.

Staff was super quick and I got my DOT physical done in 30 min, everyone was very kind and the…read moreplace is super clean.

Went in at 4:35p since they are open till 5pm. Apparently they are not open until 5pm and stated…read morethat they take their last patient at 3pm. Nothing in the website nor in their business says that. Might as well change your closing time to 3pm instead of 5pm.

Great experience the girl that helped me were very helpful they even tought me a few things well I…read morewas waiting you feel very welcomed.