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Dispatch Health

5.0 (5 reviews)

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Hoag Urgent Care Tustin Legacy

Hoag Urgent Care Tustin Legacy

4.4
(295 reviews)
2.2 km

Top notch Urgent Care. Very professional and courteous…read more Highly recommend! Made a appointment thru their website. Easy peasy process.

This is prob the worse urgent care I have ever experienced. Or, urgent cares overall are just a…read morecomplete waste of time, resources and money. This is the 2nd time we have been misdiagnosed, sent to the hospital bc of their misdiagnosis, and incurred unnecessary hospital bills due to their misdiagnosis. When you come here, the doctors there are always giving you generalized googled responses. For instance, if you come In with stomach pains... They'll prescribe you antibiotics not bc they know u need it, but bc they just want to cover all basis. And they'll say, if u don't get feel better in a couple days... try the antibiotics. That's the kind of shit they do. Not only did they misdiagnose my daughter, but fear mongered us to go to CHOC hospital where we wasted 4 additional hours sitting in the hallway the entire time. Only to find out that Hoag was wrong. All in all, I'm glad my daughter doesn't have the condition they stated she had but that CHOC visit still cost me over $2k out of pocket! When I call them to get some help with our bill due to their error... they state "nothing we could do." So you use people's kids and scare them into going to the hospital bc you can't provide the care that's needed? Bc you're unsure about the care you're providing and need a bigger and more experienced facility to provide the care? 2x this place has done this to my family. I will never ever use this facility again.

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Tom, behind his computer.
Tom, behind his computer.
Entrance.
Entrance.
Interior.

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Interior.
PM Pediatrics

PM Pediatrics

3.8
(93 reviews)
1.4 km

We have taken our 2.5 year old here a couple times when our pediatricians office was closed and…read morewanted to avoid going to the ER. They have always been able to see her quickly and easily and give us the reassurance and information we needed to take care of her when she was sick. Thank you!

I had an extremely frustrating and disappointing experience related to billing after a visit to PM…read morePediatrics. In December 2024, my child was seen for flu symptoms. The visit involved a standard flu swab and a prescription for Tamiflu. No additional testing was discussed, recommended, or authorized at the time of the visit. Months later, I received a bill from a third-party laboratory (Specialized University Pathologists) for services that were never explained or approved, and my child never visited this practice. When I attempted to resolve the issue, I encountered multiple problems: I was unable to reach anyone for months The laboratory changed their address and phone number after the initial invoice No chain of custody for the specimen could be provided No consent or authorization was on file No documentation linking the test to my child was produced Despite the lack of proof, I was threatened with collections. Ultimately, I paid the bill solely to avoid potential credit damage--not because the charge was valid. What was most disappointing was the lack of support or advocacy from PM Pediatrics in resolving this issue, even though the situation stemmed from care received at their facility. After over a year of effort, I was left with no meaningful assistance. I strongly encourage patients to ask detailed questions about third-party labs and billing practices before agreeing to any testing.

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Clinic room
Clinic room
Doctor David Chao was so good with her!
Doctor David Chao was so good with her!
Waiting to be seen

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Waiting to be seen
Irvine Urgent Care

Irvine Urgent Care

4.6
(1.4k reviews)
5.1 km

I came here when I was visiting family after a family trip I had a cough that was not going away…read more The staff sent my prescription to the pharmacy within an hour. I also saw that they provided iv hydration so i had that done. Im glad I decided to go here. Other places had insane wait times and i got here when they opened on a weekday and was not busy.

I've been coming to Irvine Urgent Care for over 9 years, and I honestly wouldn't trust anyone else…read morewhen I need medical care. This place is on another level. They have everything you could need right in the office, which makes getting treated quickly so much easier. I have severe asthma, and whenever I get really sick, I always come here to see Dr. Khan. He is incredibly knowledgeable, takes the time to listen, and always knows exactly what I need to get back on my feet. On top of that, he has such a positive attitude that you immediately feel you're in good hands. Vanessa, the nurse practitioner, is absolutely outstanding. She's compassionate, thorough, and truly cares about her patients. The entire staff is amazing, but I have to give a special shout-out to Brian. He makes every visit so easy and stress-free. Everything runs smoothly because of him, and his kindness and professionalism never go unnoticed. After nearly a decade of coming here, I can honestly say this place feels more like family than just an urgent care. It's rare to find a medical office where every single person genuinely cares about you and treats you with such kindness and respect. If you're looking for the best urgent care around, look no further. The team at Irvine Urgent Care consistently goes above and beyond, and I can't recommend them highly enough.

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Irvine Urgent Care
Irvine Urgent Care
Irvine Urgent Care

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UCI Health

UCI Health

2.9
(133 reviews)
1.9 km

Wow, last month was my first time at this facility. I took my mom for an X-ray appointment and I…read morepicked this location because I just wanted to avoid the Orange one. Good thing I did because wow, this location is great!!!! My mom was definitely in and out less than 15 minutes if not 10!!!!!! It helps that this facility is small. Parking is so close to where the building is. Checked in for X-ray and we barely sat down, they already came out to call my mom. I walked her in then went outside to wait for her and I didn't even finish my phone call that they already walked her out to me in the garden!! This was totally awesome! if you have been to their Orange location, you would know and appreciate this type of timeliness to the max. I highly recommend you book this location for any of your appointment if you can!!

I very strongly do not recommend UCI Healths Weight Management program. I am on the GLP-1 drug…read moreZepbound and was due to increase my dosage. Made an appointment to check in and thought I was set. Well my practitioner left UCI Health, and they didn't bother to tell me. After multiple calls they found a replacement but the earliest appointment was almost 7 weeks later. This means I will be off my Zepbound for 6 weeks. I asked if they could just authorize one more prescription for my current dosage so I don't have that huge gap but was told no. Very unhappy with this lack of concern for a situation they created.

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UCI Health
UCI Health
UCI Health

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Clineva Urgent Care

Clineva Urgent Care

4.4
(102 reviews)
8.6 km

The staff was super friendly and helpful. After checking in, I was almost immediately taken back to…read morethe room for vitals and to be seen by the doctor. I went in for two possible in-grown toenails. The doctor was able to quickly assess that they are in the early stages and refused proceeding with the procedure and instead prescribed some antibiotics and that i soak my feet in warm water mixed with Epsom salt. The reservation system online was quick and easy.

I had a very frustrating experience today…read more I was scheduled for an appointment at 12:00 PM. The office was aware that I am currently injured, on medical leave, and experiencing ongoing back and knee pain. When I arrived, I was told that the provider who was supposed to see me had left for lunch, and I was asked to sit and wait for about 30 minutes. I find this very concerning and disrespectful to patients. People come to your office because they are not feeling well. If an appointment is scheduled for a specific time, the provider should either be available at that time or the appointment should be rescheduled in advance. Even though I was initially told the provider would return in about 30 minutes, I was ultimately seen about an hour and a half after my scheduled appointment time. It felt like there was no consideration for the time I was asked to come in or for the fact that I was in pain. I would appreciate an explanation of why this happened and what will be done to prevent this from happening again.

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Front lobby
Front lobby
Receptionist
Receptionist
Clineva Urgent Care

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Edinger Urgent Care and Occupational Health

Edinger Urgent Care and Occupational Health

3.1
(26 reviews)
2.9 km

Had to go to Edinger Urgent Care for a screening. A bit out of the way, near the 55 freeway, but…read morethat's usually pretty packed regardless of time of day, so I just took surface streets to get here. Parking is conveniently upfront - and depending on when you go - you can usually park right next to the entrance. Check-in was easy. Wait time was about 20 minutes despite no one seemingly in front of me. Waiting room is spacious. The visit was brief and efficient. First thing I noticed was how no one was wearing a name tag. I had no clue the name of the gal that was helping me. I imagine it's reflective of the other less-than-stellar reviews, or their perspective on the patient population they serve. Kudos to the MA (medical assistant) that was helping me though. When she realized I'd be a more challenging "stick" to find a vein on, she deferred me to her colleague who was able to draw blood on his first poke. Neighborhood is a bit sketchy - but you should be fine during the daytime.

I'm currently waiting for insurance coverage to start with a new job. After being turned away by…read moretwo other clinics for a head laceration repair, this clinic took amazing care of me. They got me back quick, assessed me, and got me patched up. VERY impressed with Dr. Alipour! As soon as he stepped into the room I knew I was in good hands. Amazing support staff as well. Will definitely be going back.

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Edinger Urgent Care and Occupational Health
Neglected bruises from injury?  Staff should do better assessment and handle more patients carefully.
Neglected bruises from injury? Staff should do better assessment and handle more patients carefully.
Neglected Bruises from injury...are these bruises lying?

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Neglected Bruises from injury...are these bruises lying?

Dispatch Health - urgent_care - Updated July 2026

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